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Bugzilla
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3.9 out of 5 stars
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Bugzilla Reviews & Product Details

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Bugzilla Overview

Editedit
What is Bugzilla?

Bugzilla is a "Defect Tracking System" or "Bug-Tracking System". Defect Tracking Systems allow individual or groups of developers to keep track of outstanding bugs in their product effectively. Most commercial defect-tracking software vendors charge enormous licensing fees. Despite being "free", Bugzilla has many features its expensive counterparts lack. Consequently, Bugzilla has quickly become a favorite of thousands of organizations across the globe. Product demo can be found at https://bugzilla.ninja/ . Use of the "Request a Demo" button will be ignored; there doesn't appear to be a way to remove it from this page.

Bugzilla Details
Discussions
Bugzilla Community
Languages Supported
Bulgarian, Czech, German, English, French, Japanese, Chinese (Simplified)
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Product Description

Bugzilla is server software designed to help you manage software development.

Seller Details
Seller
Bugzilla
Year Founded
1998
HQ Location
Virtual, OO
Twitter
@bugzilla
1,041 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
David M.
DM
Overview Provided by:
David Miller
Web Developer / Linux System Admin / Network Engineer / IT Consultant

Recent Bugzilla Reviews

Paul M.
PM
Paul M.Mid-Market (51-1000 emp.)
3.5 out of 5
"I read bug reports in bugzilla do not have write access"
Search has ability to tag release product etc include exclude rules
Read more
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"I would like to review on Bugzilla Tool"
I like in the Bugzilla tool is Simple for creating bugs and easy to use has the good capacity to hold files in a good amount, good tool for easy us...
Read more
Mohd A.
MA
Mohd A.Mid-Market (51-1000 emp.)
5.0 out of 5
"The most popular tool for bug tracking"
Great open source tool to manage and track bugs in a software or an application Email notifications Easy to use interface
Read more

Bugzilla Pricing

Open Source
Free
See Bugzilla pricing
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Bugzilla Media

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Video Reviews

Review by Nitin B.
Bugzilla review by Nitin B.
Play Bugzilla review by Nitin B.
Great defect management tool
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113 Bugzilla Reviews

3.9 out of 5
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113 Bugzilla Reviews
3.9 out of 5
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Overall Review Sentiment for BugzillaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Nitin B.
NB
Software Engineer III
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Organic
(Original )
Bugzilla
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Verified User in Computer & Network Security
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Bugzilla?

I like in the Bugzilla tool is Simple for creating bugs and easy to use has the good capacity to hold files in a good amount, good tool for easy use, and is convenient to create and track the bug in a simple format. Review collected by and hosted on G2.com.

What do you dislike about Bugzilla?

I dislike about the tool is used for only creating and tracking the bugs and is not good to track the tasks and using the agile board which is also the most useful function in the tool. Review collected by and hosted on G2.com.

What problems is Bugzilla solving and how is that benefiting you?

Solving problems like creating and tracking and most benefits easily managed to check the progress of bugs which is most beneficial for testers and developers for give the fast product. Review collected by and hosted on G2.com.

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Paul M.
PM
Escalation Engineer
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Bugzilla?

Search has ability to tag release product etc include exclude rules Review collected by and hosted on G2.com.

What do you dislike about Bugzilla?

Not intergrated with sso at least our implementation Review collected by and hosted on G2.com.

What problems is Bugzilla solving and how is that benefiting you?

Track confirm if bug exists and or it's work arounds condition that need to exist to cause or alleviate it Review collected by and hosted on G2.com.

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Peter R.
PR
Director of Development
Computer Software
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Bugzilla?

I do like the API for creating custom dashboards to bypass the Bugzilla interface. You can also do a lot of saved searches and reporting based on the data, and it is definitely the right cost! It is also very much a bug tracking system, which it does well. Review collected by and hosted on G2.com.

What do you dislike about Bugzilla?

The interface is very clunky, it can be slow and it is difficult to manage and group tickets as well as project groups past the top level. It is not very intuitive and the searches are difficult to manage at times. Often there are conflicting search criteria based on how well your users adhere to your best practices. It can get overwhelming for organizations that have large backlogs of bugs and enhancments. Review collected by and hosted on G2.com.

Recommendations to others considering Bugzilla:

I would definitely research exactly what you need and what is out there. Bugzilla is a really useful tool if you are just looking to have a bug ticketing system for your engineers and or development team. It doesn't work as well as you veer away from that core competency. But for the cost and in terms of a product that will help your teams organize their bugs, it is a good product. Review collected by and hosted on G2.com.

What problems is Bugzilla solving and how is that benefiting you?

We use it for managing our software bug tracking. It is a solid tool for this endeavor. Unfortunately, we are also forced to use it for our project management and that is not its intended use. It has few if any integrations so most of the tooling we have to manually build to integrate with other project management systems we may utilize. Review collected by and hosted on G2.com.

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Mohd A.
MA
Senior Quality Assurance Analyst
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Bugzilla?

Great open source tool to manage and track bugs in a software or an application

Email notifications

Easy to use interface Review collected by and hosted on G2.com.

What do you dislike about Bugzilla?

Not much to dislike but would be great to have better support or documentation guide Review collected by and hosted on G2.com.

What problems is Bugzilla solving and how is that benefiting you?

Logging and tracking defects

Defect management

Creating graphical defect reports

Helped the team to be more productive and efficient. Review collected by and hosted on G2.com.

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Verified User in Gambling & Casinos
UG
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Bugzilla?

It's so simple to navigate first of all. Easy to use and user interface is simple and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Bugzilla?

Nothing as such. I find is useful for bugs tracking and we can manipulate it based on bugs status . Review collected by and hosted on G2.com.

Recommendations to others considering Bugzilla:

Easy, simple, good for testers and developers and managers . Review collected by and hosted on G2.com.

What problems is Bugzilla solving and how is that benefiting you?

Bugs tracking, bugs updates, commenting by developers or testers etc. Review collected by and hosted on G2.com.

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Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Bugzilla?

It is sending Emails for any updates that happen on the bug and showing the history too.

Can Search for more than one bug at the same time. Review collected by and hosted on G2.com.

What do you dislike about Bugzilla?

Loading Time takes a bit of time to move between bugs. Review collected by and hosted on G2.com.

What problems is Bugzilla solving and how is that benefiting you?

It contains all the product bugs that we have. Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Bugzilla?

We can easily track the bug and check the current status of the bug and who is responsible for the bug. GUI is very user-friendly, and It is open source. Review collected by and hosted on G2.com.

What do you dislike about Bugzilla?

GUI is not looks impressive. It is open source so we can not get direct support. It is difficult to customization. Review collected by and hosted on G2.com.

What problems is Bugzilla solving and how is that benefiting you?

We will get a notification when team members change anything in the reported bug. It is amazing. Review collected by and hosted on G2.com.

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AnanthaRajkumar D.
AD
Test Architect
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Bugzilla?

Perfect for most of the data base systems

Release versions for Perl Review collected by and hosted on G2.com.

What do you dislike about Bugzilla?

Multiple release versions these days ,though it is good some times high to maintain the tracking. Review collected by and hosted on G2.com.

Recommendations to others considering Bugzilla:

definitely challenging tool for the open forum with good features and version management Review collected by and hosted on G2.com.

What problems is Bugzilla solving and how is that benefiting you?

So far good with the availability for database systems which we mainly work on with. Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Bugzilla?

I like Search and simple to use interface. Review collected by and hosted on G2.com.

What do you dislike about Bugzilla?

The performance is really slow, especially we are using for open source project zimbra where large number of issues being logged and product history on 15 years. Review collected by and hosted on G2.com.

Recommendations to others considering Bugzilla:

Great ticketing tool Review collected by and hosted on G2.com.

What problems is Bugzilla solving and how is that benefiting you?

Good bug tracking tool can define work flow. integrate with reviewboards. Review collected by and hosted on G2.com.

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Bugzilla Categories on G2
Bug Tracking
Bug Tracking

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