Compare BugHerd and Marker.io 
At a Glance
Market Segments
Small-Business (75.7% of reviews)
Small-Business (80.0% of reviews)
Entry-Level Pricing
$49.00 Per Month
$39.00 Per Month
BugHerd
Star Rating
(143)4.8 out of 5
Market Segments
Small-Business (75.7% of reviews)
Entry-Level Pricing
$49.00 Per Month
Free Trial is available
Browse all 3 pricing plansMarker.io
Star Rating
(36)4.8 out of 5
Market Segments
Small-Business (80.0% of reviews)
Entry-Level Pricing
$39.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BugHerd excels in its user-friendly interface, with a score of 9.4 for ease of use, while Marker.io shines even brighter with a score of 9.9, making it particularly appealing for teams looking for a seamless onboarding experience.
- Reviewers mention that BugHerd's feedback aggregation feature is robust, scoring 9.5, but Marker.io's real-time analysis and action capabilities, scoring 9.5 and 9.6 respectively, provide a more dynamic approach to bug tracking and resolution.
- G2 users highlight that BugHerd has a strong bug history tracking feature with a score of 9.4, but Marker.io matches this with the same score, indicating both products are equally effective in maintaining a comprehensive log of issues.
- Users on G2 report that Marker.io offers superior quality of support, scoring 9.8 compared to BugHerd's 9.0, suggesting that users may find more responsive assistance when using Marker.io.
- Reviewers say that while both products have strong data retention capabilities, BugHerd scores higher at 9.5 compared to Marker.io's 8.8, indicating that BugHerd may be better for teams that prioritize long-term data storage.
- Users report that Marker.io's collaboration features, particularly in team reports and comments, score 9.7, which is higher than BugHerd's 9.2, suggesting that Marker.io may facilitate better teamwork and communication during the bug reporting process.
Featured Products
Sponsored
Canny
(94)
Enterprise Feedback Management
Visit Website
Sponsored
Ideally
(24)
Enterprise Feedback Management
Visit Website
Pricing
Entry-Level Pricing
Marker.io
Starter
$39.00
Per Month
Collect unlimited feedback with all core features you need to get you started
- 3 users
- All core features
- Unlimited feedback
Free Trial
BugHerd
Free Trial is available
Marker.io
Free Trial is available
Ratings
Meets Requirements
9.2
116
9.4
22
Ease of Use
9.4
117
9.9
24
Ease of Setup
9.3
82
9.3
19
Ease of Admin
9.4
77
9.6
19
Quality of Support
9.0
75
9.8
21
Has the product been a good partner in doing business?
9.5
66
9.8
18
Product Direction (% positive)
9.5
107
10.0
21
Features by Category
User Response Methods
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Participant Selection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Bug Reporting
9.3
63
9.8
16
9.4
59
9.8
14
9.2
66
9.7
13
Bug Monitoring
Feature Not Available
9.2
12
9.4
63
9.4
11
9.5
57
8.8
11
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Survey Management
9.1
15
Not enough data
9.0
12
Not enough data
9.7
18
Not enough data
8.9
15
Not enough data
Process Management
9.5
20
Not enough data
9.1
17
Not enough data
9.5
16
Not enough data
9.6
16
Not enough data
System Management
9.0
12
Not enough data
8.8
10
Not enough data
Categories
Categories
Shared Categories
BugHerd and Marker.io are categorized as Bug Tracking
Unique Categories
BugHerd is categorized as Enterprise Feedback Management
Marker.io is categorized as User Research
Reviews
Reviewers' Company Size
BugHerd
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Marker.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
30.7%
Design
14.3%
Computer Software
12.1%
Information Technology and Services
7.1%
E-Learning
4.3%
Other
31.4%
Computer Software
25.7%
Marketing and Advertising
22.9%
Information Technology and Services
14.3%
Financial Services
5.7%
Education Management
5.7%
Other
25.7%
Most Helpful Reviews
BugHerd
Most Helpful Favorable Review
Verified User in Design
The ability to pin comments to specific points on a site is invaluable. The behavior is exactly the same as our design review process using Adobe XD so it makes the transition from design to site review seamless for the clients.
Most Helpful Critical Review
Verified User in Museums and Institutions
The set up we had ran excruciatingly slow and crashed often.
Marker.io
Most Helpful Favorable Review
Wilson H.
Verified User in Consumer Electronics
Users often appreciate Marker.io for its user-friendly and intuitive interface. A straightforward design can make the process of capturing and managing visual feedback more efficient.
Most Helpful Critical Review
Verified User in Design
The ability to pin comments to specific points on a site is invaluable. The behavior is exactly the same as our design review process using Adobe XD so it makes the transition from design to site review seamless for the clients.
Wilson H.
Verified User in Consumer Electronics
Users often appreciate Marker.io for its user-friendly and intuitive interface. A straightforward design can make the process of capturing and managing visual feedback more efficient.
Verified User in Museums and Institutions
The set up we had ran excruciatingly slow and crashed often.
Discussions
How do you use a BugHerd?
3 comments
CA
I use bugherd to quickly communicate website changes to our website hosing service Read more
What is BugHerd?
1 comment
MW
Is a simple to implement and robust tool for getting feedback about web sites and web applications. It's easy for our clients to note issues on the web...Read more
How do you add a new bug to BugHerd?
1 comment
Official Response from BugHerd
Hi.
There's a couple of ways to add feedback or bugs to a BugHerd project.
The easiest way is to go to your website and click the sidebar (this will...Read more
Is Marker io free?
1 comment
NV
Yes, Marker.io comes with a 15-day free trial!
The trial includes unlimited projects, unlimited reporters, custom branding, console logs recordings, and...Read more
Which bug tracking tool is best?
1 comment
NV
Bug tracking tools come with their own suite of features tailored to a certain organization type.
That’s why there’s no one best choice—you just have to...Read more
Marker.io has no more discussions with answers
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