Compare Buffer and Echobox Social

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At a Glance
Buffer
Buffer
Star Rating
(1,009)4.3 out of 5
Market Segments
Small-Business (70.8% of reviews)
Information
Entry-Level Pricing
Free
Browse all 4 pricing plans
Echobox Social
Echobox Social
Star Rating
(96)4.7 out of 5
Market Segments
Small-Business (63.5% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Echobox Social
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Buffer excels in its Content Calendar feature, scoring 9.2, which allows for effective scheduling and planning of posts. In contrast, Echobox shines even brighter with a score of 9.6, indicating a more robust and user-friendly calendar experience.
  • Reviewers mention that Echobox offers superior Social Analytics, with a score of 9.3 compared to Buffer's 7.9. This includes advanced features like sentiment analysis and competitor insights that help users better understand their audience and market positioning.
  • G2 users highlight Buffer's Social Publishing capabilities, scoring 9.3, which is highly regarded for its ease of use. However, Echobox surpasses this with a score of 9.7, providing more comprehensive publishing options and automation features that streamline the posting process.
  • Users on G2 report that Echobox's Approval Workflows are particularly effective, scoring 9.3, which facilitates smoother collaboration among team members. Buffer, while still strong at 8.6, lacks some of the advanced features that make Echobox's workflows more efficient.
  • Reviewers say that Buffer's Quality of Support is decent with a score of 8.5, but Echobox significantly outperforms it with a score of 9.7, indicating a more responsive and helpful support team that users appreciate when facing challenges.
  • Users report that Echobox's Users and Permissions feature is highly rated at 9.8, allowing for detailed control over team access and roles, which is crucial for larger organizations. Buffer's score of 8.8, while good, does not offer the same level of granularity in user management.
Featured Products
Pricing
Entry-Level Pricing
Buffer
Free
Free
Browse all 4 pricing plans
Echobox Social
No pricing available
Free Trial
Buffer
Free Trial is available
Echobox Social
No trial information available
Ratings
Meets Requirements
8.6
887
9.1
69
Ease of Use
9.2
893
9.4
69
Ease of Setup
9.2
312
9.4
40
Ease of Admin
9.1
307
9.9
35
Quality of Support
8.5
634
9.5
68
Has the product been a good partner in doing business?
8.8
267
9.7
34
Product Direction (% positive)
8.1
867
9.3
63
Features by Category
Social Media AnalyticsHide 11 FeaturesShow 11 Features
Not enough data
8.0
28
Social Analytics
Not enough data
6.9
17
Not enough data
7.2
17
Not enough data
9.3
25
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
10
Not enough data
6.8
10
Reports & Dashboards
Not enough data
8.8
20
Not enough data
8.4
22
Not enough data
8.9
22
Not enough data
Feature Not Available
Social Media ManagementHide 13 FeaturesShow 13 Features
8.6
804
9.4
56
Content & Collaboration
9.2
129
9.5
40
8.7
112
8.9
39
8.2
92
Feature Not Available
8.6
93
9.2
28
8.8
102
9.7
41
8.5
86
9.6
31
Social Management
7.8
653
9.1
45
9.3
774
9.6
55
8.4
629
9.2
41
8.4
680
9.1
50
Feature Not Available
Feature Not Available
8.6
86
9.4
25
8.5
12
7.7
13
Categories
Categories
Shared Categories
Buffer
Buffer
Echobox Social
Echobox Social
Buffer and Echobox Social are categorized as Social Media Management
Unique Categories
Buffer
Buffer has no unique categories
Echobox Social
Echobox Social is categorized as Social Media Analytics
Reviews
Reviewers' Company Size
Buffer
Buffer
Small-Business(50 or fewer emp.)
70.8%
Mid-Market(51-1000 emp.)
22.8%
Enterprise(> 1000 emp.)
6.4%
Echobox Social
Echobox Social
Small-Business(50 or fewer emp.)
63.5%
Mid-Market(51-1000 emp.)
32.3%
Enterprise(> 1000 emp.)
4.2%
Reviewers' Industry
Buffer
Buffer
Marketing and Advertising
23.2%
Computer Software
7.4%
Information Technology and Services
6.0%
Internet
5.3%
Non-Profit Organization Management
4.2%
Other
53.8%
Echobox Social
Echobox Social
Online Media
43.8%
Newspapers
14.6%
Publishing
11.5%
Media Production
9.4%
Broadcast Media
6.3%
Other
14.6%
Most Helpful Reviews
Buffer
Buffer
Most Helpful Favorable Review
AM
Andrew M.
Verified User in Information Technology and Services

I think the integration with chrome plus the scheduling based on when my networks are most active is the bast aspect. With integration with platforms like tweriod and socialbro to determine what the best time to engage a network is, it's pretty much...

Most Helpful Critical Review
Verified User
G
Verified User in Design

- they send way too many emails (sure you can unsubscribe, but this is annoying) - you can't directly connect Instagram with Buffer (you have to IFTTT to do this) - can't view Twitter feed - pricing is expensive

Echobox Social
Echobox Social
Most Helpful Favorable Review
RK
Raweewan K.
Verified User in Publishing

Echobox is an excellent tool for increasing your social media presence and driving traffic to your website. Its algorithm enables you to select the most ideal times for the content to perform better with the audience. Automation and post-scheduling features...

Most Helpful Critical Review
LL
Lena L.
Verified User in Online Media

The performance did not match the promised performances. Our reach was WORSE after using it, and since we paid for a whole year, they did not refound

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Echobox Social
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Discussions
Buffer
Buffer Discussions
Can I have tabs open for multiple companies at a time?
4 comments
MM
I have one Buffer account with multiple clients on that one account, so I just click on which platform/client I want to work on within that (so just one...Read more
Which platforms are next on the Buffer integration roadmap?
2 comments
GP
Buffer has a new feature to offer: Shop Grid. It is a landing page made specifically for your Instagram profile, where you can direct people back to your...Read more
LinkedIn workarounds
2 comments
ED
When a data source like Facebook or LinkedIn removes an API (the way the data is shared from their warehouse to someone else’s, like Buffer’s, and the way...Read more
Echobox Social
Echobox Social Discussions
Can I please make a suggestion to improve user experience?
2 comments
Official Response from Echobox Social
Hi Maribelle, Thank you for this suggestion - we’ve passed it along to our Product team. Should you have any other feature suggestions, we would love...Read more
Is Echobox legit?
2 comments
AV
Yes, it is. Read more
How do i use it with INstagram
1 comment
Official Response from Echobox Social
Hi Tribune Online, You can use Echobox to post articles to your Instagram feed or to an Instagram Story, as well as to share photos to your Instagram...Read more