Compare Broadleaf Commerce and SAP Commerce Cloud 
At a Glance
Market Segments
Small-Business (46.7% of reviews)
Enterprise (49.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Broadleaf Commerce
Star Rating
(15)3.9 out of 5
Market Segments
Small-Business (46.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Broadleaf CommerceSAP Commerce Cloud
Star Rating
(252)4.3 out of 5
Market Segments
Enterprise (49.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about SAP Commerce CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SAP Commerce Cloud excels in Quality of Support with a score of 8.6, while Broadleaf Commerce falls short at 6.3, indicating that SAP provides more reliable assistance when issues arise.
- Reviewers mention that SAP Commerce Cloud's Order Management feature is rated at 8.5, significantly higher than Broadleaf's 7.7, suggesting that users find SAP's order processing capabilities more robust and efficient.
- G2 users highlight the superior Reporting & Analytics capabilities of SAP Commerce Cloud, scoring 8.3 compared to Broadleaf's 6.9, which indicates that SAP offers more comprehensive insights into business performance.
- Users on G2 note that SAP Commerce Cloud's Headless Commerce features, particularly in REST APIs and Customization, are rated at 8.7 and 8.4 respectively, showcasing its flexibility and modern architecture, while Broadleaf's scores are lower, suggesting less adaptability.
- Reviewers say that SAP Commerce Cloud's Customer Management features, especially Order Status and Email Notifications, are rated at 8.9, indicating a more user-friendly experience compared to Broadleaf's lower ratings in similar areas.
- Users report that SAP Commerce Cloud shines in Multi-Channel Fulfillment with a score of 8.5, while Broadleaf's score of 8.1 suggests that SAP provides a more seamless experience across various sales channels.
Featured Products
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E-Commerce Platforms
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Pricing
Entry-Level Pricing
Broadleaf Commerce
No pricing availableSAP Commerce Cloud
No pricing availableFree Trial
Broadleaf Commerce
No trial information availableSAP Commerce Cloud
No trial information availableRatings
Meets Requirements
8.1
13
8.8
187
Ease of Use
8.2
13
8.3
189
Ease of Setup
8.3
9
8.3
129
Ease of Admin
8.5
9
8.3
85
Quality of Support
6.3
12
8.6
181
Has the product been a good partner in doing business?
7.6
9
8.5
79
Product Direction (% positive)
8.9
11
8.9
181
Features by Category
Order Entry
Not enough data
8.8
62
Not enough data
9.0
62
Not enough data
8.8
61
Order Tracking
Not enough data
8.8
63
Not enough data
8.9
64
Not enough data
8.7
60
Inventory Management
Not enough data
8.9
63
Not enough data
8.8
59
Not enough data
8.8
60
Customer Management
Not enough data
8.9
61
Not enough data
8.9
60
Not enough data
8.6
61
Subscription Management
Not enough data
8.7
61
Not enough data
8.9
59
Not enough data
8.7
61
Not enough data
9.0
59
Headless Commerce
Not enough data
8.4
60
Not enough data
8.6
63
Not enough data
8.5
62
Not enough data
8.5
66
Not enough data
8.6
66
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Merchandising/Marketing
8.5
10
8.3
83
8.0
9
8.4
109
7.3
10
8.0
110
|
Verified
9.0
8
8.2
108
|
Verified
8.6
6
8.0
103
8.0
9
8.0
105
|
Verified
8.8
7
8.5
83
Product Catalog
7.9
8
8.3
107
7.9
8
8.4
105
|
Verified
7.5
8
8.4
107
|
Verified
7.8
6
8.4
92
|
Verified
Order Process
8.3
7
8.5
111
|
Verified
8.3
8
8.5
104
|
Verified
8.6
6
8.1
103
|
Verified
8.1
8
8.5
103
|
Verified
7.7
8
8.5
108
7.6
7
8.0
96
|
Verified
8.1
6
8.5
103
8.1
6
8.5
94
Multi-Channel Support
7.7
5
8.3
104
8.3
6
7.9
100
|
Verified
8.0
5
8.2
98
|
Verified
7.3
8
8.4
103
|
Verified
Not enough data
8.3
97
|
Verified
6.9
6
8.1
74
7.5
6
8.6
103
|
Verified
Platform
7.8
6
8.5
101
|
Verified
9.0
8
8.4
105
|
Verified
8.1
7
8.2
104
|
Verified
8.8
8
8.5
108
|
Verified
6.9
7
8.3
101
7.9
8
8.7
103
|
Verified
8.1
6
8.5
99
|
Verified
8.1
8
8.6
105
|
Verified
8.3
6
8.2
102
|
Verified
8.3
8
8.7
97
|
Verified
9.0
7
8.3
103
|
Verified
8.6
7
8.5
103
|
Verified
Reporting
Not enough data
8.9
35
Not enough data
8.7
35
Omnichannel Features
Not enough data
8.8
35
Not enough data
8.9
29
Not enough data
8.9
33
Not enough data
8.9
30
Not enough data
8.5
31
Not enough data
8.6
34
Not enough data
8.6
33
Categories
Categories
Shared Categories
Broadleaf Commerce and SAP Commerce Cloud are categorized as E-Commerce Platforms
Unique Categories
Broadleaf Commerce has no unique categories
SAP Commerce Cloud is categorized as Order Management and Omnichannel Commerce
Reviews
Reviewers' Company Size
Broadleaf Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Commerce Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
26.7%
Information Technology and Services
20.0%
E-Learning
20.0%
Consumer Services
13.3%
Retail
6.7%
Other
13.3%
Information Technology and Services
17.6%
Computer Software
8.8%
Retail
6.5%
Marketing and Advertising
4.6%
Apparel & Fashion
4.2%
Other
58.3%
Most Helpful Reviews
Broadleaf Commerce
Most Helpful Favorable Review
Manav S.
Verified User in Retail
They provide a solution to work independently and integrate anywhere. They can provide features to work centrally with are required platforms. Their solution fits business need exactly.
Most Helpful Critical Review
Venkatesh V.
Verified User in E-Learning
Solr is very complicate. Community is not bug
SAP Commerce Cloud
Most Helpful Favorable Review
Verified User in Marketing and Advertising
I think from a business stand-point, its a great product for managing large amounts of inventory efficiently. The templating and hierarchy of the box pages is pretty straight forward. Also the flow seems to be on point for an e-commerce site.
Most Helpful Critical Review
Arvind T.
Verified User in Information Technology and Services
Measuring configuration vs. customization is not a trivial problem to solve. Most system integrators are not dialed into the roadmap of latest features. May be prohibitive to some medium size enterprises Accelerators are not fully baked and ready to use...
Manav S.
Verified User in Retail
They provide a solution to work independently and integrate anywhere. They can provide features to work centrally with are required platforms. Their solution fits business need exactly.
Verified User in Marketing and Advertising
I think from a business stand-point, its a great product for managing large amounts of inventory efficiently. The templating and hierarchy of the box pages is pretty straight forward. Also the flow seems to be on point for an e-commerce site.
Venkatesh V.
Verified User in E-Learning
Solr is very complicate. Community is not bug
Arvind T.
Verified User in Information Technology and Services
Measuring configuration vs. customization is not a trivial problem to solve. Most system integrators are not dialed into the roadmap of latest features. May be prohibitive to some medium size enterprises Accelerators are not fully baked and ready to use...
Alternatives
Discussions
Nice
3 comments
AH
very niceRead more
Broadleaf Commerce has no more discussions with answers
What is SAP Commerce Cloud?
2 comments
AK
SAP Commerce Cloud is SAP 's another mind blowing application or version which helps the e commerce business to run there accounting activities effectively...Read more
What is SAP Commerce Cloud used for?
1 comment
FM
SAP Commerce Cloud connects the online marketplace to a dedicated eCommerce website. Here’s how:
Online Marketplace:
An online marketplace is a...Read more
SAP Commerce Cloud has no more discussions with answers
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