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At a Glance
Brightflag
Brightflag
Star Rating
(135)4.6 out of 5
Market Segments
Enterprise (58.5% of reviews)
Information
Entry-Level Pricing
Contact Us
Learn more about Brightflag
Mitratech Acuity ELM Essentials
Mitratech Acuity ELM Essentials
Star Rating
(111)4.0 out of 5
Market Segments
Small-Business (51.8% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Mitratech Acuity ELM Essentials
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Mitratech Acuity ELM Essentials excels in Quality of Support with a score of 8.8, while Brightflag shines even brighter with a score of 9.5, indicating a more responsive and helpful support team.
  • Reviewers mention that Brightflag offers superior Ease of Use with a score of 8.8 compared to Mitratech's 8.3, suggesting that users find Brightflag's interface more intuitive and user-friendly.
  • G2 users highlight that Mitratech Acuity ELM Essentials struggles with Contract Management, scoring only 5.4, whereas Brightflag provides a more robust solution in this area, leading to better contract oversight and management.
  • Users on G2 report that Mitratech's Matter Management feature scores 8.3, which is competitive, but Brightflag's overall functionality in Spend Management, scoring 8.8, is noted as a significant advantage for users focused on financial tracking.
  • Reviewers say that the Product Direction for Brightflag is rated highly at 9.6, indicating a strong vision for future updates and improvements, while Mitratech's score of 6.9 suggests less confidence in its ongoing development.
  • Users report that while both platforms offer cloud capabilities, Mitratech's score of 7.7 indicates room for improvement compared to Brightflag's higher ratings in mobility and messaging features, which are essential for users needing flexibility and communication tools.
Pricing
Entry-Level Pricing
Brightflag
Brightflag
Contact Us
Learn more about Brightflag
Mitratech Acuity ELM Essentials
No pricing available
Free Trial
Brightflag
Free Trial is available
Mitratech Acuity ELM Essentials
No trial information available
Ratings
Meets Requirements
8.3
108
8.9
101
Ease of Use
8.8
110
8.3
103
Ease of Setup
8.6
86
7.7
42
Ease of Admin
8.7
89
7.9
43
Quality of Support
9.5
107
8.8
87
Has the product been a good partner in doing business?
9.4
91
8.4
42
Product Direction (% positive)
9.6
107
6.9
101
Features by Category
Enterprise Legal Management (ELM)Hide 10 FeaturesShow 10 Features
7.5
684
Not enough data
Categories
Categories
Shared Categories
Brightflag
Brightflag
Mitratech Acuity ELM Essentials
Mitratech Acuity ELM Essentials
Brightflag and Mitratech Acuity ELM Essentials are categorized as Enterprise Legal Management (ELM)
Unique Categories
Brightflag
Brightflag has no unique categories
Mitratech Acuity ELM Essentials
Mitratech Acuity ELM Essentials has no unique categories
Reviews
Reviewers' Company Size
Brightflag
Brightflag
Small-Business(50 or fewer emp.)
12.6%
Mid-Market(51-1000 emp.)
28.9%
Enterprise(> 1000 emp.)
58.5%
Mitratech Acuity ELM Essentials
Mitratech Acuity ELM Essentials
Small-Business(50 or fewer emp.)
51.8%
Mid-Market(51-1000 emp.)
40.9%
Enterprise(> 1000 emp.)
7.3%
Reviewers' Industry
Brightflag
Brightflag
Legal Services
14.1%
Information Technology and Services
9.6%
Insurance
7.4%
Financial Services
6.7%
Hospital & Health Care
4.4%
Other
57.8%
Mitratech Acuity ELM Essentials
Mitratech Acuity ELM Essentials
Law Practice
51.8%
Legal Services
37.3%
Insurance
9.1%
Government Administration
1.8%
Other
0.0%
Most Helpful Reviews
Brightflag
Brightflag
Most Helpful Favorable Review
Verified User
G
Verified User in Information Technology and Services

Brightflag's UI is very intuitive. The platform is user-friendly, allowing teams like Accounting and Legal to easily manage and analyze legal spends with little training. I also like the dashboards by vendors and by legal matters. It helps greatly with the...

Most Helpful Critical Review
Verified User
G
Verified User in Legal Services

While Brightflag provides create matter and legal spend management, there needs to be work on the reporting feature. However, I have personal experience that their product team takes your feedback into consideration and implements them in a timely fashion....

Mitratech Acuity ELM Essentials
Mitratech Acuity ELM Essentials
Most Helpful Favorable Review
AC
Allison C.
Verified User in Law Practice

The uploading process is very easy. I can easily attach backup documentation for each line item. It is clear which stage your invoice is in throughout processing. I dislike the fact that you are unable to delete an uploaded invoice; that you have to just...

Most Helpful Critical Review
Verified User
G
Verified User in Insurance

Haven't used the system enough to form any dislikes

Alternatives
Brightflag
Brightflag Alternatives
SimpleLegal
SimpleLegal
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Thomson Reuters Legal Tracker
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LexisNexis CounselLink
LexisNexis CounselLink®
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Mitratech TeamConnect
Mitratech TeamConnect
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Mitratech Acuity ELM Essentials
Mitratech Acuity ELM Essentials Alternatives
SimpleLegal
SimpleLegal
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LexisNexis CounselLink
LexisNexis CounselLink®
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Thomson Reuters Legal Tracker
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Filevine
Filevine
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Discussions
Brightflag
Brightflag Discussions
What does Brightflag do?
1 comment
Official Response from Brightflag
Thanks for your question! Brightflag is modern e-billing and matter management software for legal teams and their finance partners to operate like a...Read more
When was Brightflag founded?
1 comment
Official Response from Brightflag
Thanks for your question! Brightflag was founded in 2014.Read more
How do you use Brightflag?
1 comment
Official Response from Brightflag
Thanks for your question! In-house teams use Brightflag to eliminate manual work associated with vendor billing, automate accruals, proactively set and...Read more
Mitratech Acuity ELM Essentials
Mitratech Acuity ELM Essentials Discussions
Is Acuity ELM a startup?
1 comment
Official Response from Mitratech Acuity ELM Essentials
No! We were actually the first company to offer legal management solutions as internet-based software-as-a-service in 1996.Read more
What type of companies do you work with?
1 comment
Official Response from Mitratech Acuity ELM Essentials
Acuity specializes in the healthcare, insurance, pharmaceutical, transportation, chemical and manufacturing, and government industries. However, we have...Read more
Can Acuity Integrate with my claims and A/P Systems?
1 comment
Official Response from Mitratech Acuity ELM Essentials
Yes. And whenever possible, we recommend system integration as a best practice. 99% of our clients have integrated systems; Acuity has built successful...Read more