# SimpleLegal, An Onit Product Reviews **Vendor:** Onit, Inc. **Category:** [Enterprise Legal Management (ELM) Software](https://www.g2.com/categories/enterprise-legal-management-elm) **Average Rating:** 4.5/5.0 **Total Reviews:** 79 ## About SimpleLegal, An Onit Product SimpleLegal, part of Onit’s Enterprise Legal Management (ELM) suite, is an AI-native e-Billing and spend management solution that combines powerful functionality with intuitive ease of use. Designed to be highly configurable and quick to adopt, SimpleLegal helps legal teams streamline invoice review, matter management, vendor collaboration, and budget tracking without the complexity of traditional enterprise platforms. Seamless integration with ERP and finance systems ensures real-time visibility into spend and performance while flexible workflows adapt to each organization’s needs. With SimpleLegal, legal teams gain the clarity, control, and confidence to reduce costs, optimize operations, and deliver measurable business value. ## SimpleLegal, An Onit Product Reviews ### 1. Outstanding Legal Budget Management for Companies **Rating:** 5.0/5.0 stars **Reviewed by:** Surendra B. | Network Reliability engineer , Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2025 **What do you like best about SimpleLegal, An Onit Product?** This is one of the top in-house legal budget management tools available for companies. It goes beyond just assisting with budgeting; it also enables tracking of expenses, vendors, and additional aspects. **What do you dislike about SimpleLegal, An Onit Product?** Initially, the onboarding and integration process may feel a bit lengthy and complex. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** This tool streamlines administrative work tracking, allowing me to save time and gain better insight into budget spending. ### 2. SimpleLegal has earned it! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about SimpleLegal, An Onit Product?** Their customer service is 2nd to none...prompt, friendly, patient and knowledgful! I learned the application (both how it was set-up for our organization and the administration of it) on my own after taking over a role in a chaotic time. During that time, the SimpleLegal team was there to help offer insight as to what they knew about the set-up and making sure I was comfortable performing the invoice processing. They sat with me and helped me get a rehaul done on the set-up to make it more efficient. I want to learn more about the matter management, and I know my "friends" at SimpleLegal will be there to show me the way! **What do you dislike about SimpleLegal, An Onit Product?** I wouldn't say there are any dislikes per se. I know the application can do more; it is up to me to how to utilize it to its full potential. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** The ability to track where are dollars are being spent, and the simplificaiton of the invoice review/approval process. We now know in what areas of expertise we can explore hiring! ### 3. The name of the software is so appropriate. **Rating:** 5.0/5.0 stars **Reviewed by:** Julie H. | Legal Department Operations Administrator & Kennesaw Office Manager , Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2024 **What do you like best about SimpleLegal, An Onit Product?** Not only is the software SIMPLE to use, they provide open user groups where we can learn from each other. Support is fast and efficient. **What do you dislike about SimpleLegal, An Onit Product?** I would love to be able to log in as a ghost user of ANY of my vendors to see what they see as an issue. Not so much to diagnose or assist but just for my own knowledge. This is the one thing that is lacking, in my opinion. Add a "view as user" button to each of my vendor pages. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** They are creating matter based timekeepers and we appreciate that as a company. ### 4. I had a great experience implementing and using SL, their team is really proactive, knowledgeable **Rating:** 5.0/5.0 stars **Reviewed by:** Matías M. | Legal Practice Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2022 **What do you like best about SimpleLegal, An Onit Product?** Intuitive UI and ease to use, robust reporting tool and easy to implement. Also, my Success Manager, Grace Padgett, is always on top of things and she goes the extra mile to help the AES team to achieve their objectives and tackle any issue. **What do you dislike about SimpleLegal, An Onit Product?** There´s nothing I dislike at the moment. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** SimpleLegal helps AES to solve cost-saving issues as well as budgeting. ### 5. Been Happy With The Product **Rating:** 4.5/5.0 stars **Reviewed by:** Emily M. | Corporate Paralegal, Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2024 **What do you like best about SimpleLegal, An Onit Product?** The platform is mostly user-friendly and implementation and setup were pretty simple. Customer service has been helpful when I have reached out to them. **What do you dislike about SimpleLegal, An Onit Product?** There are a few things that are hard to do in the system, like how to set up a rule. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** We use it to process invoices and keep track of legal spend. ### 6. Review of SimpleLegal **Rating:** 5.0/5.0 stars **Reviewed by:** Angela M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about SimpleLegal, An Onit Product?** SimpleLegal is super easy to use. It is both user friendly and very intuitive to use. The attorneys I support I also appreciate how easy it is use. In addition, SimpleLegal integrates into Oracle, which is what our Accounts Payable Team use to issue payment to our vendors. This integration helps make their job easier and thus ensure quick payment to our firms. **What do you dislike about SimpleLegal, An Onit Product?** I am eager to be able to flag an invoice once we have reached the cap spend amount on a matter as well as being able to have reports automatically emailed to me on a regular basis. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** I used to have a hard time with getting attorneys to review & approve invoices in a timely manner with our previous e-billing platform. They found the previous one not user-friendly. Since we have implemented SimpleLegal, the attorneys are able to easily review their invoices and this has cut down on the amount of time that passes between receipt of the invocie and the review of the invoice. The attorneys appreciate how user-friendly SimpleLegal is. **Official Response from Alaina Lui:** > Hi Angela, thanks for sharing your positive experience with SimpleLegal! It's great to hear how user-friendly and intuitive our platform has been for you. We're always working on enhancements to our platform and have passed your feedback to our Product team for consideration. In the meantime, feel free to reach out to your CSM for any questions or suggestions on invoice flagging. ### 7. SimpleLegal Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2024 **What do you like best about SimpleLegal, An Onit Product?** Easy to navigate once trained, useful invoice landnig page that provides all the details needed to review an invoice and/or make comments. ability to dupliccate an existing matter to reduce the effort in creating a new matter; easy to navigate between vendors and invoices. Great customer support - quick to follow up and provide solutions. **What do you dislike about SimpleLegal, An Onit Product?** The reporting functionality was a not the easiest to use or understand on how to create an ad hoc report. That being said, SimpleLegal did help us create a custom legal repor that at least provided us with our data but we still need to manually clean up the data afterwards. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** SimpleLegal was a great system for when we started using a billing and matter management system but since then have transitioned over to a new system that has more enhanced reporting capbilties. ### 8. Legal Billing System that is user friendly. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Semiconductors | Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about SimpleLegal, An Onit Product?** Relatively easy to navigate. Ability to automate some review items to flag. **What do you dislike about SimpleLegal, An Onit Product?** No ability to edit sent Budget Requests. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** Better reporting has become available. This is giving us more options on how we can report on the data. **Official Response from Alaina Lui:** > Hello, we appreciate your review! It's great to know that you've found SimpleLegal easy to use. We're constantly dedicated to enhancing our features, including Budget Requests and have passed your feedback to our Product team. Please reach out to your CSM if you have any questions. ### 9. had some hiccups finding invoices **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2024 **What do you like best about SimpleLegal, An Onit Product?** It keeps track of lots of details, which is helpful. **What do you dislike about SimpleLegal, An Onit Product?** I wish I could more easily setup a rule to channel invoices with a certain word to particular people for approval. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** Many legal bills need multiple reviews and approvers ### 10. Powerful and user-friendly invoice management system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Semiconductors | Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2023 **What do you like best about SimpleLegal, An Onit Product?** User-friendly, simple legal have a lot of powerful function which can meet almost every requirements in our daily work. And what's amazing is that it is also very user-friendly, everyone can learn how to use it in a minute. I think user-friendly is very important for a software, otherwise people will reluctant to use it. **What do you dislike about SimpleLegal, An Onit Product?** I can't think of a downside about simple legal. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** As a company owns a lot of subsidiaries and intellectual properties, we have many different types of invoices to manage. Simple legal does a very good job to classify the invoices and send it to the right person for review. And it also makes it easier for us to record our spending and manage our vendors. With out simple legal, our invoice management work will be a lot harder. ### 11. Recommendation of SimpleLegal - Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Romana T. | Senior Executive Assistant, Legal Services and Corporate Records, Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2022 **What do you like best about SimpleLegal, An Onit Product?** What I like best of SimpleLegal is the user-friendly environment and ease of navigation throughout the database. **What do you dislike about SimpleLegal, An Onit Product?** The implementation of SimpleLegal and the onboarding of information to the database was a little difficult. Ensuring the correct information was required and uploaded took a while to get organized. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** We had to solve a few problems with the implementation of the database. Our Implementation Manager and Help Support eagerly solved all problems. The database is running smoothly. ### 12. Simple Legal **Rating:** 4.5/5.0 stars **Reviewed by:** Angela M. | Legal Operations Analyst II, Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2023 **What do you like best about SimpleLegal, An Onit Product?** Simple Legal is a very user friendly, intuitive platform for Legal e-billing and matter management. **What do you dislike about SimpleLegal, An Onit Product?** I have not come across anything so far.. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** Managing matters and e-billing, and running reports. **Official Response from Alaina Lui:** > Hi Angela, thanks for leaving a review! ### 13. SimpleLegal is a great legal operations software for my team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2022 **What do you like best about SimpleLegal, An Onit Product?** The system is customizable to meet the needs of our department. My team now has a line of sight to the external matters they are on with outside vendors. We can easily enforce billing guidelines, track spending and accurately report data in real-time. **What do you dislike about SimpleLegal, An Onit Product?** There is nothing I dislike at this time. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** The system allows us to be in control of our spending, enforce our billing guidelines, and provide efficiency to the invoice review process. ### 14. Customer Success Manager - a key for customer's real success **Rating:** 5.0/5.0 stars **Reviewed by:** Robert X. | Enterprise (> 1000 emp.) **Reviewed Date:** October 03, 2023 **What do you like best about SimpleLegal, An Onit Product?** 1. customer success manager supports to meet data privacy compliance in GDPR and China CBDT 2. simplicity of user interface design 3. Robust integration APIs **What do you dislike about SimpleLegal, An Onit Product?** none so far. Simple legal is easy to use. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** manage external counsel spent **Official Response from Alaina Lui:** > Hi Robert, your positive feedback is great to hear - we appreciate your support and thank you for choosing SimpleLegal! ### 15. Perfect starter matter management and e-billing system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2023 **What do you like best about SimpleLegal, An Onit Product?** The ability to customize data fields yet keep it simple. Also the e-billing functionality works well, reducing the amount of time needed to review/approve invoices. **What do you dislike about SimpleLegal, An Onit Product?** Becuase it's intended to be simple and basic, you can't customize with every bell and whistle. But that's OK - the system intentionally keeps you from overtcomplicating it. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** Prior completley manual matter management process and matter tracking, and manual billing. **Official Response from Alaina Lui:** > Thank you for your positive feedback regarding the customization and e-billing functionality in SimpleLegal. We're pleased to hear that it's simplifying your invoice review process while keeping things straightforward. We intentionally maintain a basic approach to ensure efficiency - feel free to reach out to your CSM to see what we can do for you! ### 16. SimpleLegal is Simple and easy to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2023 **What do you like best about SimpleLegal, An Onit Product?** How simple it is but all while still providing us with all our matter/spend management needed. The user interface is simple enough that any legal member can easily learn the tool. Yet it will give your legal operation member basically everything you need to report, track, and identify whatever data points you want/need. SimpleLegal is also always asking for customer feedback on how they can improve the product and they release new features throughout the year. They really listen to their customers' needs while providing new features that we didn't know we wanted as well. **What do you dislike about SimpleLegal, An Onit Product?** There are some fallbacks, just like with any tool or platform. The reporting feature though it has greatly improved from last year, doesn't allow you to easily manipulate the data in custom reports as some other platforms. Another small dislike we have is about submitting timekeeper rates from standard to discount rates. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** SimpleLegal is what we use to manage all our outside counsel spend for the whole company. In addition, it managers, stores, defines all our OC invoices review and approval process. **Official Response from Alaina Lui:** > Hi there, thanks for leaving a review! We're glad to hear that you've noticed the powerful enhancements we've made to our reporting capabilities since last year. Our Enhanced Reporting allows for extensive filtering, manipulation, and customization of data to suit your specific needs. If you need any help on the limitations you've experienced in creating custom reports or timekeeper rates, please don't hesitate to contact us or submit a ticket. We also offer Reporting office hours and training sessions to guide and answer any questions to improve your proficiency in using the SimpleLegal platform. ### 17. Ease and Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2023 **What do you like best about SimpleLegal, An Onit Product?** Ease of use for Administrators and Invoice Approvers; on-going enhancements **What do you dislike about SimpleLegal, An Onit Product?** Invoice testing rules limitations, lack of forward-facing visibility by Administrators; however, these features is progressing Timekeeper rate management **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** Electronic invoices, review and approval; planned API integration with accounting system in Q1 of 2024 **Official Response from Alaina Lui:** > Hi there, thanks for leaving a review - it's great to hear how our on-going enhancements and platform ease of use are meeting your expectations! We're always working on improvements for our invoicing and timekeeper rate management, so your input is valuable. Feel free to reach out to your CSM if you have any questions. ### 18. Simple, well-rounded solution with excellent client service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Semiconductors | Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2023 **What do you like best about SimpleLegal, An Onit Product?** The platform is intuitive and customer-centric. The UI and UX are some of the best I've seen. SimpleLegal is able to provide easy configurations and customizations without losing its simplicity. **What do you dislike about SimpleLegal, An Onit Product?** There are a few limitations that are key for my role. For example, the platform is missing the ability to reassign or delegate Timekeeper rate approval requests. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** SimpleLegal has quite a few items on its roadmap, such as bulk uploads, customer-facing invoice validation rules , and task management. Bulk uploads will save us time and money because we can handle in-house. Customer-facing invoice validation rules will allow me to create and manage my own rules without reaching out to my CSM or support. Task management will help us track our matters as we implement our new MLM in SimpleLegal. **Official Response from Alaina Lui:** > Thank you for your feedback on SimpleLegal. Our platform currently supports Timekeeper rate approvals by Admins only. Having this limitation ensures changes are secure and limits potential mistakes. We apologize if this functionality was not immediately apparent or if you encountered any issues while trying to use it – are looking into expanding approvals to non-Admins as well. If you need help understanding how to utilize this feature, please don't hesitate to reach out to our support team. We're available to provide guidance and assistance to help you make the most of our platform's capabilities. ### 19. E-Billing Matter Management System for the Win **Rating:** 4.5/5.0 stars **Reviewed by:** Teresa S. | Head of Legal Operations, Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2022 **What do you like best about SimpleLegal, An Onit Product?** 1. Superb user-interface experience and it's easy to navigate through different facets 2. Bulk-action edits make keeping data current so much easier for administrators 3. Ability to track and see the matter, invoice, and budget relationships in one spot is a huge spend management advantage **What do you dislike about SimpleLegal, An Onit Product?** 1. Adhoc reporting needs to be improved, extremely flat 2. Need to build out some relationships within too, for instance, if the subsidiary is changed on overview of matter then it should prompt you to change subsidiary allocations under settings 3. Timekeeper management/reporting could be improved **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** Simple Legal allows Legal the ownership and flexibility to review invoices received from our law firms, approve, and then automate them into our existing AP system for payment. It is a seamless approach that works very well. ### 20. Extremely Helpful Staff **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2023 **What do you like best about SimpleLegal, An Onit Product?** Working with my rep Kristina Konarski and a customer service rep Jennifer G. These two are the main driver of my high scores. Wonderful people! **What do you dislike about SimpleLegal, An Onit Product?** Not being able to run historical data for more than a year. I run many reports and it's frustrating not being able to run one complete report. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** Running invoice reports. Helpful to get snapshots of data. **Official Response from Alaina Lui:** > We truly appreciate your positive review of SimpleLegal's CSM team, with a special shoutout to Kristina and Jennifer. It's great to know that we're not only meeting, but exceeding your expectations. If you ever need to run historical data spanning over multiple years, you can easily set up a report within your desired timeframe, please reach out to Support if you're still having any issues with this! ### 21. My Experience **Rating:** 2.5/5.0 stars **Reviewed by:** Ayentl S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about SimpleLegal, An Onit Product?** I do like that you can see all invoices in one place. You can run budgets for all vendors or just certain ones. It's easy for vendors to upload invoices. **What do you dislike about SimpleLegal, An Onit Product?** I don't like that you can't speak to a person when having an issue. The site could be more user-friendly. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** Taking the leg room out of manually processing invoces. **Official Response from Alaina Lui:** > Hi Ayentl, thank you for your feedback. Our Support team is happy to speak to you over a phone call to troubleshoot any issues, just let them know when you submit your ticket that you would like a call back to discuss. We also strive to make our platform as user-friendly as possible, and we're always looking for ways to improve. If you have any specific suggestions for how we can make our site more intuitive, please don't hesitate to let us know. ### 22. SimpleLegal has streamlined our legal review process. **Rating:** 5.0/5.0 stars **Reviewed by:** Kristy A. | Senior Manager, Accounts Payable, Enterprise (> 1000 emp.) **Reviewed Date:** March 23, 2021 **What do you like best about SimpleLegal, An Onit Product?** I like knowing the status of each invoice, the ability to download the invoice listing and accrual listings, as well as the ability of legal firms to enter their accruals by matter type. It's convenient to see the PDF's immediately of each invoice and also have the vendor listing available with correct contact information. Since I am on the accounting side, it helps to ensure our accruals are accurate and we don't have to email each law firm individually for month end estimates, they can just upload it directly into SimpleLegal. **What do you dislike about SimpleLegal, An Onit Product?** I don't like the fact that you can only see one year of data at a time. **Recommendations to others considering SimpleLegal, An Onit Product:** From an accounting perspective, if you are looking for a one-stop shop for all legal matters, SimpleLegal is easy to use, integrates perfectly into our ERP, and has helped us have greater accuracy around our legal budget and forecast. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** From an accounting perspective, having accruals upfront ensures we have accurate numbers at month end. Receiving accruals in one place is convenient to go back and look at previous months for trends. Also, having a consistent set of approvers has been very helpful in streamlining the invoice approval cycle, and seeing each matter clearly and amount spent for each matter has been a huge help with budgeting and forecasting. ### 23. Easy UI and OOTB features cover most needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about SimpleLegal, An Onit Product?** Easy user experience - training new users is a snap. **What do you dislike about SimpleLegal, An Onit Product?** Contact management needs updates. Timekeeper rate management is clunky. Security roles are OOTB and cannot be modified, nor can new user security roles be created. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** Enhanced reporting is pretty amazing and worth looking into. Accrual process is pretty well thought out. Budget modules - the OOTB module is simple but works well. ### 24. A flexible, user-friendly platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about SimpleLegal, An Onit Product?** It is extremely user-friendly and flexible in different functionalities. Customer Service is good and they are focused on continuous improvement and development **What do you dislike about SimpleLegal, An Onit Product?** Certain functionalities (budget requests) are very basic/limited, but we are hopeful they will work on enhancements in those areas. There are certain areas where we would appreciate it being slightly more configurable (e.g. reporting by our fiscal years) **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** This is our first matter management/eBilling solution and it has been massively helpful for reporting, organization of matters, etc. It's been a wonderful tool. ### 25. SimpleLegal: A Trusted Vendor to Partner with for Managing Matters and Legal Spend **Rating:** 5.0/5.0 stars **Reviewed by:** Joe W. | Legal Administrative Assist, Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2021 **What do you like best about SimpleLegal, An Onit Product?** SimpleLegal is a very effective platform for managing a large number of legal entities with complex cost center codes for a global enterprise such as ours who partner with international vendors and outside counsel. **What do you dislike about SimpleLegal, An Onit Product?** Challenges occur when you can only view ten drop-down options at a time to select from for a large number of company codes and allocations. I would like to see programming improvements to allow more than one rule to run when auto-rejecting invoices, which leads to frustration and confusion on behalf of our vendors before a human has the opportunity to review an invoice for additional rejection criteria. **Recommendations to others considering SimpleLegal, An Onit Product:** This product provides a dependable solution for managing legal matters, assigning approvers to legal invoices, and managing case budgets. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** Efficient matter budget management, the flexibility to add multiple offices/divisions/legal entities, ease of reviewing invoices promptly, effective timekeeper rate management, efficient vendor management, dependable approval workflow that can easily be altered either temporarily or permanently, the ability to link related matters to a parent matter, the ease of adding CounselGO user interface, and the ability to grant, restrict, or restore administrative user credentials. ### 26. SimpleLegal is a user friendly Legal billing system with easy to implement features. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Semiconductors | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2021 **What do you like best about SimpleLegal, An Onit Product?** The billing portal is easily navigatable. Collecting accruals and forecasts within the system. **What do you dislike about SimpleLegal, An Onit Product?** The adhoc reporting and out of the box reports could be more robust. There is no way to edit/delete a budget request once it's with a firm. **Recommendations to others considering SimpleLegal, An Onit Product:** Try to think ahead and organize the setup of data in a meaningful way to you to avoid additional work once the billing portal is up and running. Maintain the data so it remains accurate. Put a 'Best Practice' in place and get users to follow it. You want to avoid 'garbage in, garbage out'. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** Able to produce more meaningful reports. Able to pull spend and matter details to manually create a visual dashboard for my GC. Increased efficienty collecting monthly accruals and forecasts. ### 27. Easy to use platform and Great customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Karyne L. | Coordonnatrice Finances et RH, Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2021 **What do you like best about SimpleLegal, An Onit Product?** Great UX/UI . The platform is very user-friendly. Very easy to find what we are looking for, using hyperlinks to navigate from invoices, vendors, matters etc. Love that we can update PO's and Matters once a vendor has submitted an invoice. The Admin of the software is also easy to do (adding users, defining approval levels etc.) **What do you dislike about SimpleLegal, An Onit Product?** Would like to be able to update invoice details once uploaded in case of mistake (invoice number, date or amount for example) Would also like to be able to migrate invoices from one vendor to another instead of rejecting (for example vendor having many divisions such as S.A.S or LLP and they have uploaded to the wrong client). **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** Easy to follow where the invoices are in the approval process. Being able to see PO balances at a glance. Being able to update PO amounts or move invoices to different PO's or matters. ### 28. SimpleLegal's Great Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2022 **What do you like best about SimpleLegal, An Onit Product?** The Spend Dashboard Reporting by SimpleLegal is my favorite feature. There's a wide range of important information all in one place, broken down by Practice Area, Top Matters, Vendor etc **What do you dislike about SimpleLegal, An Onit Product?** I would like a little more visibility into the Approvals setup and User Management. When people leave a company, it's a little tedious to undo the set up. I'd rather be able to do the edits myself rather than rely on Support. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** We've reduced our Outside Counsel Spend and Spend per Matter. The analysis to drive that all came from SimpleLegal. The type of visibility into accruals and costs/Vendor is not available from our company bill-paying tool. SimpleLegal made that possible. ### 29. SL review from in-house Contracts and Corporate Paralegal **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2022 **What do you like best about SimpleLegal, An Onit Product?** The aspect I like most about SL is that it is user friendly and easy to learn. **What do you dislike about SimpleLegal, An Onit Product?** I do not have any dislikes about SL, so I don't believe anything is not working properly. I do not have suggestions for improvement. I don't have anything I dislike. **Recommendations to others considering SimpleLegal, An Onit Product:** SimpleLegal is a user friendly system whereby organizing legal matters is attainable and efficient. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** SL helps us stay organized with file matters. The benefits are SL is keeping our matters organized and yes, I am more productive. I believe our business performance has increased as we are a lean legal team and need efficient software. ### 30. Great system from the accounting point of view **Rating:** 4.5/5.0 stars **Reviewed by:** Richard K. | Accounting manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2021 **What do you like best about SimpleLegal, An Onit Product?** I love the easy accrual feature where we "set it and forget it". Like most systems, we do the most work up front, setting up vendors, contact info, matters, due dates, etc., and this allows us to use the system to collect all accrual responses. We have a lot of vendors simultaneously working, and this allows us to collect the data easily. **What do you dislike about SimpleLegal, An Onit Product?** I cannot export the search results under the "Invoices" module -> "Received". This is useful to understanding which invoices are still pending review and quickly send the list to users with an action item. Also, would be nice to know who the invoice is pending review from within the search screen. Right now, I have to view the invoices, click into each one and see who is pending review and send a note manually. Would love a simpler way to do this. **Recommendations to others considering SimpleLegal, An Onit Product:** From the accounting side, this tool is wonderful and allows us to efficiently perform our month-end responsibilities around collecting Legal expenses without the manual effort hassle. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** Collection of monthly accruals for Accounting. This has saved lots of time attempting to collect data from several dozen vendors. SimpleLegal allows accounting to collect all responses within one easy to ready file. ### 31. SimpleLegal **Rating:** 5.0/5.0 stars **Reviewed by:** Raquel G. | Legal Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2022 **What do you like best about SimpleLegal, An Onit Product?** Having a dedicated implementation manager helped make implementing the system a painless and smooth process. **What do you dislike about SimpleLegal, An Onit Product?** The only improvement would be for the admin to be able to upload matters from a sheet/excel. **Recommendations to others considering SimpleLegal, An Onit Product:** SimpleLegal is a great option to explore when looking for an e-billing solution. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** The ease of communicating with vendors on any billing discrepancies in one central system has been a huge time saver. ### 32. Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Jared S. | Chief Business Affairs & Legal Officer, Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2021 **What do you like best about SimpleLegal, An Onit Product?** Simple to use and helpful dashboards. Really great stuff. **What do you dislike about SimpleLegal, An Onit Product?** I wish that it had some more tools for forecasting fees, but not a big issue. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** Much easier to track spend by firm and by matter. Helps me stay on top of our spend. ### 33. Robust Yet Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2021 **What do you like best about SimpleLegal, An Onit Product?** What I like best about SimpleLegal is their outstanding support. The platform is user-friendly from the vendor side and the in-house side. Whenever I've had a question, wanted to expand my functional knowledge, or experienced an issue, SimpleLegal support responds in a timely and personal manner and stays on the ticket until all my questions are answered. I also like how easy it is for me to create vendors, matters, users, rules, and reports. **What do you dislike about SimpleLegal, An Onit Product?** I look forward to simplified dashboard creation and the ability to filter results more granularly. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** SimpleLegal reduces the amount of time spent receiving, recording, approving, and submitting invoices to nearly no time at all. Our finance team has access to the platform and the invoicing process is very smooth. ### 34. Very easy to use once the framework is understood, not perfect. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2022 **What do you like best about SimpleLegal, An Onit Product?** The billing validation tool has found items I would have missed. **What do you dislike about SimpleLegal, An Onit Product?** I would like to it adjust invoices globally based on a flag rather than adjusting invoices line by line. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** I now have visibility into cost averages, and it does a good job of flagging violations of billing rules. ### 35. SimpleLegal System Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Alternative Dispute Resolution | Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2022 **What do you like best about SimpleLegal, An Onit Product?** Easy of Administration. Set up is fast. **What do you dislike about SimpleLegal, An Onit Product?** Task Delegation, Reporting and Security. **Recommendations to others considering SimpleLegal, An Onit Product:** Understand the limitations of the Product, to make sure it can address all your Requirements, **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** Enforcement of most bill guidelines. ### 36. Recommended SimpleLegal from accounting point of view **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2021 **What do you like best about SimpleLegal, An Onit Product?** The simple legal system has a function of a business approval process which builds a proper control on legal invoices. Also it can advise the ledger, accounting code and cost center upon receiving, which makes accountants like us life easier. Lastly, Simple legal system has various reporting function that tailor to our different needs, such as AP accruals or invoices completeness checking. **What do you dislike about SimpleLegal, An Onit Product?** 1) To mark the invoice paid, there is no automatic solution but has to be a manual process. 2) It would be great if we can choose to opt into a solution that the invoices journal can automatically flow into the accounting system and to be booked. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** For all of our legal invoices, after going through SimpleLegal, it built an automated business approval process which helps the control so that we don't need to spend a lot of effort to ask for business approval manually. Also, it is very clear for us which ledger, accounting code and cost center to book. ### 37. HubSpot Review of SL **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2021 **What do you like best about SimpleLegal, An Onit Product?** The support team is super helpful and responds quickly. The platform is user-friendly and easy to navigate, which saves me time when I'm handling several different tasks within SL for my teams. **What do you dislike about SimpleLegal, An Onit Product?** I find having to be the admin to add additional CounselGo users the least helpful. I understand why it's organized this way but it would be great to have the vendors CounselGo user or billing POC be able to add teammates as well to their portal. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** We are automating payments quicker. More organized and centralized, having it all in one place. ### 38. SimpleLegal is a intuituve and easy to use tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2022 **What do you like best about SimpleLegal, An Onit Product?** What we like best of SimpleLegal is its friendly interface and its simplicity when it comes to reviewing invoices. **What do you dislike about SimpleLegal, An Onit Product?** Some admin tools need a rework. For instance, choosing items from a custom attribute list field. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** We are capturing our spending better, and we are solving adoption within the company. ### 39. Outstanding e-billing platform. **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan K. | Legal Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2021 **What do you like best about SimpleLegal, An Onit Product?** SimpleLegal has a winner product, a robust database, very well structured, and predicts future challenges for success. The platform is very much guiding the legal department on how to organize and structure the matter management and has better control over checks and balances. SimpleLegal has a very strong advisory team to take you through the business and technical issues **What do you dislike about SimpleLegal, An Onit Product?** I would expect more customizations to come as a part of the basic product. **Recommendations to others considering SimpleLegal, An Onit Product:** Great interface and intuitive for users/admins and vendors. Robust and fairly flexible platform to structure your legal transactions. Can be managed with minimal involvement of the corporate IT. SimpleLegal allows Legal Operations to delegate work to other departments and releasing bottlenecks such as accruals and collaboration within other organizations within the company on Legal services invoices. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** Matter management is the main part, while it can be to measure the full cost of the matter/actuals by account and practice areas. Accrual module capability to support finance team directly. ### 40. Efficient e-billing and budgeting tool **Rating:** 4.5/5.0 stars **Reviewed by:** Fabiano D. | Sr. Contracts Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** March 23, 2021 **What do you like best about SimpleLegal, An Onit Product?** SimpleLegal is an efficient tool that makes the approval flow of invoices run smoothly for all stakeholders and legal vendors alike. Invoices posted to the system go straight to their approvers, and we are in constant contact with vendors to obtain accruals - which is extremely helpful when we're planning the legal budget for the upcoming FY. **What do you dislike about SimpleLegal, An Onit Product?** I wish we could assign approvers for specific sub-practice areas (currently we can only do it for practice areas). Moreover, the matter reports function doesn't have many filters - which makes us dig into huge spreadsheets to find information on a specific matter. It would be nice if vendors received instant notifications when posting invoices that do not meet our criteria for approval. **Recommendations to others considering SimpleLegal, An Onit Product:** SimpleLegal is an easy and effective tool for e-billing, but in regards to matter management, a company that needs to keep close track of specific sub-practice areas (for instance, 'HR support' under a general 'Employment Law' practice area) would be somewhat disappointed. The same goes for assigning approvers for sub-practice areas. SimpleLegal/CounselGo often offers training courses on various subjects, and users should leverage those materials. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** Budget forecasting, matter financial analysis, and exchanging intradepartmental notes on invoices. We didn't have these capabilities in our old process. ### 41. Very easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2022 **What do you like best about SimpleLegal, An Onit Product?** The reporting function has been amazing. Very easy to find the data that I'm looking for. **What do you dislike about SimpleLegal, An Onit Product?** In order to get assistance, you must send an email to the help desk, no relationship building by speaking to the same contact assigned to your account. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** Fast turn around in invoice approval ### 42. SimpleLegal Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2021 **What do you like best about SimpleLegal, An Onit Product?** It is very user friendly, and there is no charge to law firms. **What do you dislike about SimpleLegal, An Onit Product?** Needs better contact module, more notification and alert options, better / more invoice rules OOTB, and better timekeeper rate management. **Recommendations to others considering SimpleLegal, An Onit Product:** Always, always make sure you find something that is the right fit for your company. If you are looking for a "starter," this is a good option, but if you are already working in a mature model, you may want to look at something bigger. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** Trying to get a handle on outside counsel. We are still trying to solve issues - control spend, manage timekeepers, etc. ### 43. User friendly application **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 27, 2021 **What do you like best about SimpleLegal, An Onit Product?** Application is easy to configure. It is user friendly and intuitive. Has end to end functionality for managing legal matters as well as handling legal partner costs etc. **What do you dislike about SimpleLegal, An Onit Product?** Have not come across any feature that I don't like in the tool. **Recommendations to others considering SimpleLegal, An Onit Product:** Go ahead. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** Managing legal matters, processing legal partner invoices in integration with ERP systems, integration to Snowflake for intelligence. ### 44. SimpleLegal Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2021 **What do you like best about SimpleLegal, An Onit Product?** I like SimpleLegal's interface as it's easy and clean to navigate from a user perspective. The simplicity of SimpleLegal is a positive upside since it is a painless experience when providing a new hire overview of the system. I also enjoy participating in SimpleLegal Beta experiences for newly added or revised features. My team is rather vocal with feedback, and I feel that the SimpleLegal team values our feedback. **What do you dislike about SimpleLegal, An Onit Product?** I do wish SimpleLegal had more to offer from an administrative perspective. If you have an upcoming project or are interested in a reevaluation of a firm that you've been engaging since the start of your time here at Square, then you might want to consider facilitating a Request for Proposal (RFP). **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** The Custom Attributes have helped us gather detailed matter information. ### 45. SL review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** October 27, 2021 **What do you like best about SimpleLegal, An Onit Product?** SimpleLegal has a clean interface and is easy to use. **What do you dislike about SimpleLegal, An Onit Product?** The ad hoc reporting function is difficult to work with. The canned reports are better, but they often don't cover the info we need. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** We especially appreciate the ability to mark up an invoice with reductions. ### 46. Resolution review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2021 **What do you like best about SimpleLegal, An Onit Product?** Timely updates - Received timely updates of what is going on the request **What do you dislike about SimpleLegal, An Onit Product?** Resolution take more time than expected by me **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** Invoices payment status, automatic accrual notification to vendors, Invoice reporting, Vendor status and their accrual follow ups etc. ### 47. Implementation team was wonderful and accommodating. User friendly UI! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2021 **What do you like best about SimpleLegal, An Onit Product?** SimpleLegal's UI is user-friendly for all types of users. API capabilities were strong. **What do you dislike about SimpleLegal, An Onit Product?** Reporting functionality could be enhanced. Budget and document management capabilities were limited. Support team was slow initially. **Recommendations to others considering SimpleLegal, An Onit Product:** Understand the needs of your business and do not buy something that is over complicated. SL fit our needs and works well. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** Eliminated multiple spreadsheets and manual processes of managing matters and legal billing; the benefit of having data that can be reported on was a huge benefit. ### 48. Powerful and flexible platform to manage legal matters. And not only legal **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan C. | Legal Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2021 **What do you like best about SimpleLegal, An Onit Product?** The transparency to track the cost. Evaluate vendors billing and work in a "Live" and retroactive modes **What do you dislike about SimpleLegal, An Onit Product?** Budget reporting has a huge potential with all the data that SimpleLegal collects **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** Budget Management goals are easier to achieve. The API connection to Oracle makes it more efficient and provides the AP team with all transparent data. Great tool for the partnership. Time of the attornies and the finance is more efficient around invoice approvals, accruals, history, annual evaluation ### 49. Simply the Best **Rating:** 5.0/5.0 stars **Reviewed by:** Sharon M. | Senior Corporate Governance Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2021 **What do you like best about SimpleLegal, An Onit Product?** The best part about SimpleLegal is its ease of use and intuitive interface. Implementation was smooth and relatively painless. **What do you dislike about SimpleLegal, An Onit Product?** Keeping the platform simple has hindered the customization of some functions meaning we haven't been able to take full advantage of some offerings. However, we deliberately chose a package that had the functionality we needed without all the extra bells and whistles we wouldn't use. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** Before SimpleLegal, we had little to no visibility into our legal spend. Having the data at our fingertips has allowed us to forecast our costs more accurately as well as negotiate better with our vendors. ### 50. Good product that is continually being upgraded; responsive support; easy to navigate **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2021 **What do you like best about SimpleLegal, An Onit Product?** Easy to navigate for our users of all technological experience, and similarly reported to be easy and intuitive by outside firms using CounselGo. **What do you dislike about SimpleLegal, An Onit Product?** Need more custom features for outside firms. There are certain metrics we would like to track, but that we would need the outside firms to submit on the CounselGo side that we don't currently have a functionality for. This would greatly improve our experience if we could set customizable attributes for the firms to input and that we could then track spend by. **Recommendations to others considering SimpleLegal, An Onit Product:** The point of SimpleLegal is to be "simple" so don't expect a massive suite of features. However, the array of features given the model of the platform is more than you might expect. The system is easy to use and adds value. **What problems is SimpleLegal, An Onit Product solving and how is that benefiting you?** System can be a bit clunky sometimes, and it would be helpful to be able to have additional information in the notification emails that are sent to attorneys to review invoices. However, having legal invoicing centralized in one location and with all uploads self-contained has greatly streamlined our process. ## SimpleLegal, An Onit Product Discussions - [How do you prioritize enhancements in the system?](https://www.g2.com/discussions/how-do-you-prioritize-enhancements-in-the-system) - 1 comment, 1 upvote - [How do you use Simplelegal?](https://www.g2.com/discussions/how-do-you-use-simplelegal) - 1 comment - [What is legal operations program?](https://www.g2.com/discussions/what-is-legal-operations-program) - 1 comment - [How much does simple legal cost?](https://www.g2.com/discussions/how-much-does-simple-legal-cost) - 1 comment - [What does SimpleLegal do?](https://www.g2.com/discussions/what-does-simplelegal-do) - 2 comments ## SimpleLegal, An Onit Product Pricing - **Pricing Questions?**: Contact Us [View full pricing details](https://www.g2.com/products/simplelegal-an-onit-product/pricing) ## SimpleLegal, An Onit Product Integrations - [Slack](https://www.g2.com/products/slack/reviews) ## SimpleLegal, An Onit Product Features **Platform Content** - Matter Management - Spend Management - Contract Management - Template Library **Platform Additional Functionality** - Cloud - Mobility - Messaging **Platform Data** - Visualization - Dashboard - Reporting **Agentic AI - Enterprise Legal Management (ELM)** - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top SimpleLegal, An Onit Product Alternatives - [Brightflag](https://www.g2.com/products/brightflag/reviews) - 4.6/5.0 (167 reviews) - [Thomson Reuters Legal Tracker](https://www.g2.com/products/thomson-reuters-legal-tracker/reviews) - 4.6/5.0 (151 reviews) - [Mitratech Acuity ELM Essentials](https://www.g2.com/products/mitratech-acuity-elm-essentials/reviews) - 4.0/5.0 (110 reviews)