Compare Bria and iPlum 
At a Glance
Market Segments
Small-Business (51.7% of reviews)
Small-Business (96.8% of reviews)
Entry-Level Pricing
Free For personal, non-commercial use only
$8.99
Bria
Star Rating
(64)4.4 out of 5
Market Segments
Small-Business (51.7% of reviews)
Entry-Level Pricing
Free For personal, non-commercial use only
Browse all 4 pricing plansiPlum
Star Rating
(32)3.8 out of 5
Market Segments
Small-Business (96.8% of reviews)
Entry-Level Pricing
$8.99
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that iPlum excels in phone call quality, with a score of 9.4, while Bria closely follows with a score of 9.5, indicating both products provide reliable voice communication.
- Reviewers mention that Bria outshines iPlum in video calls, scoring 8.5 compared to iPlum's 7.7, suggesting that Bria offers a more stable and higher-quality video conferencing experience.
- G2 users highlight that iPlum has superior instant messaging capabilities, scoring 9.4, while Bria's score of 7.1 indicates a less favorable experience in this area, making iPlum a better choice for users prioritizing messaging.
- Users on G2 report that iPlum's call recording feature is robust, although specific user feedback on this feature is less prevalent compared to Bria, which has a more established reputation for its automated attendants scoring 8.6, while iPlum's score is lower at 7.1.
- Reviewers say that both products offer voicemail to email functionality, but iPlum's implementation is noted for being particularly user-friendly, enhancing the overall user experience.
- Users report that iPlum's HIPAA compliance features, such as compliant texting and emailing, score consistently well, making it a strong contender for healthcare professionals, while Bria also meets compliance but with slightly lower scores in some areas.
Pricing
Entry-Level Pricing
Bria
Bria Solo Free
Free
For personal, non-commercial use only
Start a free trial at www.counterpath/try-now (no credit card needed!)
- Integrate a single call server or VoIP account
- Single app download on desktop or mobile
- Standard audio support (G7.11a / G7.11u)
iPlum
Standard
$8.99
For mobile app calling, texting, voicemail, auto-text reply, business hours, phone tree and extensions.
- Get US or Canada Local Number
- Calling & Multimedia Texting
- Voicemail
Free Trial
Bria
Free Trial is available
iPlum
No trial information availableRatings
Meets Requirements
9.0
46
8.9
27
Ease of Use
9.2
46
8.5
28
Ease of Setup
9.7
15
7.6
18
Ease of Admin
9.6
16
8.3
9
Quality of Support
8.6
41
7.6
23
Has the product been a good partner in doing business?
9.4
15
7.0
9
Product Direction (% positive)
7.5
46
6.5
27
Features by Category
Platform
Not enough data
8.4
15
Not enough data
8.0
15
Not enough data
8.5
13
Not enough data
8.6
13
Not enough data
8.6
13
Not enough data
8.5
13
Not enough data
8.5
13
Not enough data
8.3
13
Technology
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
9.5
37
|
Verified
9.1
9
8.5
13
|
Verified
Feature Not Available
7.1
14
|
Verified
9.4
9
7.5
10
|
Verified
7.8
6
8.7
25
|
Verified
Not enough data
8.7
30
|
Verified
8.6
6
Access
7.8
15
|
Verified
8.3
6
7.7
10
Feature Not Available
9.3
22
|
Verified
Not enough data
Advanced Features
7.7
17
|
Verified
9.0
5
7.1
14
|
Verified
8.3
8
9.3
22
9.3
7
Calling
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Contacts
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Insights
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Bria and iPlum are categorized as VoIP
Unique Categories
Bria is categorized as UCaaS Platforms
iPlum is categorized as Telemedicine, Google Workspace Communication Tools, Outbound Call Tracking, and HIPAA Compliant Messaging
Reviews
Reviewers' Company Size
Bria
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iPlum
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.8%
Insurance
6.9%
Telecommunications
5.2%
Financial Services
5.2%
Wholesale
3.4%
Other
65.5%
Mental Health Care
18.8%
Hospital & Health Care
12.5%
Marketing and Advertising
9.4%
Health, Wellness and Fitness
9.4%
Consulting
6.3%
Other
43.8%
Most Helpful Reviews
Bria
Most Helpful Favorable Review
Martin L.
Verified User in Design
I enter my setting once and it works on every device I use it on!
Most Helpful Critical Review
Brittany M.
Verified User in Insurance
There seems to be some reliability issues. We are an insurance brokerage so our folks need to be on the phone a lot. We have quite a few reports of sound issues and calls dropping. The app also just generally goes down a few times per month
iPlum
Most Helpful Favorable Review
Matthew H.
Verified User in Marketing and Advertising
The ease of use. I find it very easy to use the app and if I ever have a problem they are quick to respond.
Most Helpful Critical Review
Zoey L.
Verified User in Mental Health Care
It was hard to transfer between the computer and phone. The middle number thing as confusing
Martin L.
Verified User in Design
I enter my setting once and it works on every device I use it on!
Matthew H.
Verified User in Marketing and Advertising
The ease of use. I find it very easy to use the app and if I ever have a problem they are quick to respond.
Brittany M.
Verified User in Insurance
There seems to be some reliability issues. We are an insurance brokerage so our folks need to be on the phone a lot. We have quite a few reports of sound issues and calls dropping. The app also just generally goes down a few times per month
Zoey L.
Verified User in Mental Health Care
It was hard to transfer between the computer and phone. The middle number thing as confusing
Discussions
What tricks should I know about Bria?
1 comment
Official Response from Bria
To use Bria with your VoIP service, you will need to know your VoIP provider's SIP domain, username or extension, and password. You can check out this quick...Read more
What is Bria enterprise?
1 comment
CS
Bria Enterprise is a comprehensive communication solution that can help organizations of all sizes streamline communication and collaboration, while ensuring...Read more
Bria has no more discussions with answers
iPlum has no discussions with answers
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