G2 reviewers report that Braze excels in overall user satisfaction, boasting a significantly higher score compared to Upland Localytics. Users appreciate Braze's ability to execute highly personalized, real-time customer journeys, which is a crucial feature for businesses looking to enhance customer engagement.
Users say that Upland Localytics has made strides with its automated workflows, particularly after recent upgrades. However, while some users find the dashboard user-friendly, they still express a desire for more robust features, especially in in-app messaging capabilities.
Reviewers mention that Braze's strength lies in its robust segmentation and event-based triggering, which allows for complex audience paths. This flexibility is highlighted as a key advantage, making it easier for teams to integrate external tools and streamline their marketing efforts.
According to verified reviews, Upland Localytics users appreciate the ease of defining and sending events, which enhances their marketing strategies. However, the overall lack of recent reviews suggests that user experiences may not be as current or reflective of ongoing improvements.
Users highlight that Braze's quality documentation and ease of use contribute to a smoother onboarding experience. This is particularly beneficial for teams looking to quickly implement a powerful CRM solution without extensive technical hurdles.
G2 reviewers note that while Upland Localytics has a solid score for ease of use, Braze's comprehensive capabilities and support quality make it a more favorable choice for businesses seeking a reliable partner in their marketing efforts. Users have praised Braze for its technical capabilities and webhook integrations, which enhance overall efficiency.
Pricing
Entry-Level Pricing
Braze
No pricing available
Upland Localytics
No pricing available
Free Trial
Braze
Free Trial is available
Upland Localytics
No trial information available
Ratings
Meets Requirements
8.5
952
8.1
18
Ease of Use
8.3
1,160
9.0
18
Ease of Setup
7.6
644
Not enough data
Ease of Admin
8.5
354
8.0
5
Quality of Support
8.5
905
8.3
17
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