Compare Brand24 and SentiOne 
At a Glance
Market Segments
Small-Business (66.9% of reviews)
Small-Business (60.6% of reviews)
Entry-Level Pricing
$199.00 Per Month
299$ per month
Brand24
Star Rating
(297)4.6 out of 5
Market Segments
Small-Business (66.9% of reviews)
Entry-Level Pricing
$199.00 Per Month
Free Trial is available
Browse all 4 pricing plansSentiOne
Star Rating
(36)4.7 out of 5
Market Segments
Small-Business (60.6% of reviews)
Entry-Level Pricing
299$ per month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Brand24 excels in its Social Reporting feature, scoring 8.7, which allows for comprehensive insights into social media performance, while SentiOne shines with a higher score of 9.3, indicating a more robust reporting capability that users find beneficial for tracking engagement metrics.
- Reviewers mention that Brand24's Sentiment Analysis feature, rated at 7.9, could be improved, as some users feel it lacks depth compared to SentiOne's 8.1 rating, which offers more nuanced insights into audience sentiment.
- G2 users highlight Brand24's Keyword Tracking feature with a score of 8.9, noting its effectiveness in monitoring brand mentions, whereas SentiOne's similar feature is rated lower, suggesting that Brand24 provides a more user-friendly experience in this area.
- Users on G2 report that Brand24's Alerts and Notifications feature, scoring 9.0, is highly effective for real-time updates, while SentiOne also performs well in this area, but some users feel Brand24's implementation is more intuitive.
- Reviewers mention that Brand24's Report Customizability feature, rated at 8.4, allows for tailored reporting, but SentiOne's higher score indicates a more flexible and user-friendly approach to report generation, which users appreciate for its adaptability.
- Users say that Brand24's Competitor Analysis feature, with a score of 8.5, provides valuable insights, but SentiOne's higher rating suggests a more comprehensive analysis tool that users find essential for strategic planning.
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Pricing
Entry-Level Pricing
Brand24
Individual
$199.00
Per Month
For tracking a small brand.
- 3 keywords, 1 user
- 2K mentions / mo
- Basic AI features
SentiOne
TEAM
299$
per month
IN-DEPTH ANALYSIS
- SENTIMENT ANALYSIS
- REAL-TIME RESULTS
- UNLIMITED KEYWORDS
Free Trial
Brand24
Free Trial is available
SentiOne
No trial information availableRatings
Meets Requirements
8.9
275
9.1
31
Ease of Use
9.2
280
9.1
31
Ease of Setup
8.8
155
9.0
18
Ease of Admin
8.9
150
9.0
18
Quality of Support
9.6
258
9.5
30
Has the product been a good partner in doing business?
9.3
142
9.5
17
Product Direction (% positive)
9.1
278
9.2
29
Features by Category
Social Analytics
8.8(won by default)
107
Not enough data
8.7(won by default)
107
Not enough data
8.9(won by default)
111
Not enough data
Feature Not Available
Feature Not Available
8.4(won by default)
97
Feature Not Available
9.0(won by default)
39
Not enough data
8.6(won by default)
37
Not enough data
Reports & Dashboards
8.4(won by default)
108
Not enough data
9.0(won by default)
111
Not enough data
9.0(won by default)
48
Not enough data
8.5(won by default)
37
Not enough data
Media Channels
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
74
Not enough data
Geographic Coverage
8.3
69
Not enough data
8.7
70
Not enough data
8.9
65
Not enough data
Reporting
8.7
73
Not enough data
8.7
74
Not enough data
8.8
66
Not enough data
9.2
71
Not enough data
Generative AI
Feature Not Available
Feature Not Available
8.4
40
Feature Not Available
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Monitoring & Listening
8.7
201
9.1
22
8.4
198
8.8
21
9.3
64
Not enough data
8.9
65
Not enough data
8.6
60
Not enough data
8.6
59
Not enough data
Data Management & Analysis
7.9
200
8.1
23
8.8
198
9.3
23
9.0
60
Not enough data
8.5
55
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Brand24 and SentiOne are categorized as Media Monitoring, Social Media Analytics, and Social Media Listening Tools
Unique Categories
Brand24 has no unique categories
Reviews
Reviewers' Company Size
Brand24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SentiOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
23.0%
Information Technology and Services
8.8%
Internet
8.1%
Computer Software
7.8%
Public Relations and Communications
3.7%
Other
48.6%
Marketing and Advertising
21.2%
Internet
18.2%
Public Relations and Communications
12.1%
Information Technology and Services
12.1%
Retail
6.1%
Other
30.3%
Most Helpful Reviews
Brand24
Most Helpful Favorable Review
Jakub R.
Verified User in E-Learning
Ease of use It improves our other activities - e.g. controlling the reach of our campaigns
Most Helpful Critical Review
Verified User in Computer Software
It not to easy to filter results, most of the findings are spam results.
SentiOne
Most Helpful Favorable Review
Paweł R.
Verified User in Banking
Many features related to social listening Ease of use Alerting & reports
Most Helpful Critical Review
Verified User in Marketing and Advertising
Some of the filters are confusing. Definitely don’t need all of them.
Jakub R.
Verified User in E-Learning
Ease of use It improves our other activities - e.g. controlling the reach of our campaigns
Paweł R.
Verified User in Banking
Many features related to social listening Ease of use Alerting & reports
Verified User in Computer Software
It not to easy to filter results, most of the findings are spam results.
Verified User in Marketing and Advertising
Some of the filters are confusing. Definitely don’t need all of them.
Alternatives
Discussions
What is Brand24 tool used for?
1 comment
Official Response from Brand24
Keep your online reputation safe — Follow positive comments from brand ambassadors and reply to dissatisfied customers before the story overtakes...Read more
Who will benefit from using Brand24 tool?
1 comment
Official Response from Brand24
Brand24's dashboard was designed to be usable both for small business owners and large enterprises. There is no such a thing as too small business for...Read more
What are the key differentiators of Brand24 from the competition?
1 comment
Official Response from Brand24
Brand24 is more user-friendly and is much more cost-effective. Most of monitoring tools are have outdated interface, designed for analysts rather than...Read more
SentiOne has no more discussions with answers
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