Compare Bonterra EveryAction and Neon CRM 
- Users report that Neon CRM excels in its Donor Profiles feature, scoring 8.4, which allows for detailed tracking and management of donor information, while Bonterra Development & Digital scores slightly higher at 8.6, indicating a more robust capability in this area.
- Reviewers mention that Neon CRM's Online Donation Portal is highly rated at 8.6, providing a seamless donation experience, whereas Bonterra Development & Digital also performs well with a score of 8.4, but some users feel it could be more user-friendly.
- G2 users highlight that Neon CRM's Campaign Management feature is rated at 8.3, which is beneficial for organizing fundraising efforts, while Bonterra Development & Digital's score of 8.0 suggests it may not be as comprehensive in this aspect.
- Users on G2 report that Neon CRM's Quality of Support is rated at 8.2, indicating a strong support system, while Bonterra Development & Digital's score of 7.6 suggests that users may experience longer response times or less effective support.
- Reviewers mention that Neon CRM's Automation capabilities score 7.6, which is slightly better than Bonterra Development & Digital's 7.4, indicating that Neon CRM may offer more effective tools for automating tasks.
- Users say that Neon CRM's Ease of Use is rated at 8.0, making it more accessible for new users, while Bonterra Development & Digital's score of 7.5 suggests a steeper learning curve, which could be a consideration for organizations with less tech-savvy staff.
- Unlimited System Users
- Unlimited Online Forms
- 3 Active Workflows
The program makes gift processing easy and efficient. The Financial Batch Manager, in particular, makes sorting and finding the records of donations a breeze. When it comes to making acknowledgments, the letters can be made straight from the site usually...
There are limitations in available integrations (choices of payment processor, fundraising event modules, volunteer management systems, etc), The occasional roll-out of new features has a tendency to introduce small bugs, end-users are essentially...
We can do everything regarding fundraising, volunteers, reporting and events in one software package. It is very user friendly and the set up and transition to Neon was incredibly efficient. Being able to use it on a PC, tablet or smartphone has allowed...
Around 2022, Neon started to go downhill. Bells and whistles were added that were of no benefit (to our nonprofit) and the system became even more confusing to use. For example, a donor’s email was not automatically added to our email list when the donor...
The program makes gift processing easy and efficient. The Financial Batch Manager, in particular, makes sorting and finding the records of donations a breeze. When it comes to making acknowledgments, the letters can be made straight from the site usually...
We can do everything regarding fundraising, volunteers, reporting and events in one software package. It is very user friendly and the set up and transition to Neon was incredibly efficient. Being able to use it on a PC, tablet or smartphone has allowed...
There are limitations in available integrations (choices of payment processor, fundraising event modules, volunteer management systems, etc), The occasional roll-out of new features has a tendency to introduce small bugs, end-users are essentially...
Around 2022, Neon started to go downhill. Bells and whistles were added that were of no benefit (to our nonprofit) and the system became even more confusing to use. For example, a donor’s email was not automatically added to our email list when the donor...
