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Compare Bloomfire and Starmind 
Featured Products
At a Glance
Market Segments
Mid-Market (52.7% of reviews)
Enterprise (92.9% of reviews)
Entry-Level Pricing
Contact Us 25 Users Per Year
No pricing available
Bloomfire
Star Rating
(509)4.6 out of 5
Market Segments
Mid-Market (52.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 25 Users Per Year
Browse all 3 pricing plansStarmind
Star Rating
(14)4.8 out of 5
Market Segments
Enterprise (92.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about StarmindSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Bloomfire excels in its search and discovery capabilities, making it easy for users to find information quickly across various contexts. This feature is particularly praised for its user-friendly interface, which requires minimal training, allowing even non-technical users to contribute effectively.
- Users say that Starmind offers a unique advantage with its anonymity feature, which encourages open discussions on a wide range of topics. This is especially beneficial for users who may feel shy about asking questions in person, fostering a more inclusive environment for knowledge sharing.
- Reviewers mention that Bloomfire's implementation process is notably smooth, with many users highlighting its intuitive onboarding experience. This ease of setup is a significant advantage for teams looking to get started quickly without extensive training.
- According to verified reviews, Starmind provides quick access to expert support, allowing users to find answers to their questions efficiently. This feature is particularly useful for those who may not have established connections within their organization, as it enables them to tap into existing knowledge bases.
- G2 reviewers highlight that Bloomfire maintains a strong quality of support, with users rating it highly for responsiveness and helpfulness. This consistent support is crucial for teams that rely on the platform for ongoing knowledge management and collaboration.
- Users report that while Starmind has a smaller user base, it still garners high satisfaction ratings, particularly for its ease of use. However, the limited number of reviews compared to Bloomfire may indicate a less established presence in the market, which could be a consideration for potential buyers.
Pricing
Entry-Level Pricing
Bloomfire
Team
Contact Us
25 Users Per Year
Single Team Access - For teams just starting out with knowledge management
- Quickly build content and capture expertise with intuitive authoring tools and automated deep indexing
- Find relevant answers and results instantly with Bloomfire’s AI-powered search and discovery engine
- Meet your team where they work to foster collaboration and effortlessly share knowledge
Starmind
No pricing availableFree Trial
Bloomfire
No trial information availableStarmind
No trial information availableRatings
Meets Requirements
9.0
413
8.7
14
Ease of Use
9.1
416
9.3
14
Ease of Setup
8.8
178
Not enough data
Ease of Admin
8.9
157
Not enough data
Quality of Support
9.2
325
9.2
11
Has the product been a good partner in doing business?
9.1
144
Not enough data
Product Direction (% positive)
8.2
397
7.3
13
Features by Category
Content Management
9.6
9
Not enough data
9.5
7
Not enough data
9.6
8
Not enough data
Content Discovery
8.8
8
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
8.9
6
Not enough data
Generative AI
8.1
6
Not enough data
8.6
6
Not enough data
Administration
9.2
58
Not enough data
9.2
59
Not enough data
8.7
57
Not enough data
Knowledge Management
9.2
85
Not enough data
9.1
69
Not enough data
8.9
67
Not enough data
Compliance
9.1
61
Not enough data
8.9
57
Not enough data
9.0
55
Not enough data
8.7
53
Not enough data
Customer Support
8.9
85
Not enough data
8.8
74
Not enough data
8.7
65
Not enough data
Data Security
8.9
51
Not enough data
8.8
53
Not enough data
9.2
55
Not enough data
8.6
57
Not enough data
Administration
8.4
63
Not enough data
9.0
70
Not enough data
9.0
77
Not enough data
Generative AI
9.3
18
Not enough data
Account Options
9.5
87
10.0
6
8.8
61
Not enough data
9.2
67
Not enough data
9.4
75
8.1
6
9.4
91
Not enough data
9.7
84
Not enough data
Q&A Tools
9.4
93
9.4
6
9.4
99
9.0
5
9.4
99
8.6
6
Feature Not Available
Not enough data
9.4
64
Not enough data
9.2
25
Not enough data
9.4
23
Not enough data
9.3
25
Not enough data
9.5
25
Not enough data
Knowledge Pages
9.0
85
Not enough data
8.9
100
Not enough data
8.9
91
Not enough data
8.6
73
Not enough data
7.7
50
Not enough data
8.6
52
Not enough data
Knowledge Dissemination
9.0
91
Not enough data
9.1
99
Not enough data
9.4
109
Not enough data
9.2
106
Not enough data
9.1
59
Not enough data
8.7
50
Not enough data
9.1
55
Not enough data
8.3
46
Not enough data
8.6
52
Not enough data
Agentic AI - Knowledge Base
9.1
11
Not enough data
9.2
11
Not enough data
8.9
11
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bloomfire and Starmind are categorized as Q&A Platforms, Contact Center Knowledge Base, and Knowledge Base
Unique Categories
Bloomfire is categorized as Insight Engines
Starmind is categorized as Customer Self-Service
Reviews
Reviewers' Company Size
Bloomfire
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Starmind
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.7%
Information Technology and Services
9.3%
Marketing and Advertising
6.6%
Insurance
5.8%
Education Management
4.5%
Other
64.2%
Insurance
21.4%
Chemicals
14.3%
Tobacco
7.1%
Real Estate
7.1%
Pharmaceuticals
7.1%
Other
42.9%
Discussions
Is there a mobile version?
11 Comments
DA
Check out this small link to find more results to your question
https://go.rancah.com/vMWNRead more
Is Bloomfire mobile-friendly?
1 Comment
Official Response from Bloomfire
We have mobile apps for both iOs and Android.Read more
Is there an extract of the information that goes into starmind in the form of questions and answers?
1 Comment
Official Response from Starmind
Thank you for your question. Some of the key information extracted by Starmind from the questions and answers can be viewed in the "Experts" section. This...Read more
is it possible to show more personal information for the user's icon ?
1 Comment
Official Response from Starmind
This is good idea for improvement that we have just shared with the product team. They will revisit the existing solution and further user insights to make...Read more
Starmind has no more discussions with answers
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