Compare Blackbaud eTapestry and DonorDock 
At a Glance
Market Segments
Small-Business (72.3% of reviews)
Small-Business (87.9% of reviews)
Entry-Level Pricing
No pricing available
$300.00 Per Month
Blackbaud eTapestry
Star Rating
(103)3.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Blackbaud eTapestryDonorDock
Star Rating
(134)4.8 out of 5
Market Segments
Small-Business (87.9% of reviews)
Entry-Level Pricing
$300.00 Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Blackbaud eTapestry's "Ease of Use" is rated at 6.0, which indicates a steeper learning curve compared to DonorDock's impressive score of 9.4. Reviewers mention that DonorDock's intuitive interface significantly enhances user experience, making it easier for new users to navigate the platform.
- Reviewers mention that Blackbaud eTapestry's "Quality of Support" is rated at 6.8, which falls short of DonorDock's 9.6. Users on G2 highlight that DonorDock provides exceptional customer service, with timely responses and helpful resources that make troubleshooting much smoother.
- G2 users report that Blackbaud eTapestry's "Reporting" capabilities score only 6.3, while DonorDock shines with a score of 9.1. Users say that DonorDock offers robust reporting features that allow for customizable reports, making it easier to analyze donor data effectively.
- Users say that Blackbaud eTapestry's "Donor Profiles" feature scores 7.3, which is lower than DonorDock's 9.4. Reviewers mention that DonorDock's detailed donor profiles provide comprehensive insights into donor behavior, enhancing engagement strategies.
- Reviewers mention that Blackbaud eTapestry's "Automation" features are rated at 6.3, while DonorDock's automation capabilities score 8.7. Users report that DonorDock's automation tools streamline processes like donor communications and campaign management, saving time and increasing efficiency.
- Users on G2 highlight that Blackbaud eTapestry's "Online Donation Portal" is rated at 6.8, which is significantly lower than DonorDock's 9.2. Reviewers say that DonorDock's online donation portal is user-friendly and mobile-optimized, leading to higher conversion rates for donations.
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Pricing
Entry-Level Pricing
Blackbaud eTapestry
No pricing availableDonorDock
Essentials
$300.00
Per Month
For growing nonprofits ready to build stronger donor relationships.
- Unlimited Contact Records
- Free Online Giving
- Automations
Free Trial
Blackbaud eTapestry
No trial information availableDonorDock
Free Trial is available
Ratings
Meets Requirements
7.2
88
9.0
104
Ease of Use
6.0
89
9.5
108
Ease of Setup
6.3
42
9.3
90
Ease of Admin
6.2
49
9.5
88
Quality of Support
6.8
84
9.6
103
Has the product been a good partner in doing business?
6.2
49
9.6
88
Product Direction (% positive)
4.4
87
10.0
108
Features by Category
Administration
6.3
21
9.0
72
6.8
18
9.4
68
6.3
19
8.7
61
7.3
22
9.4
70
Fundraising
6.6
19
9.0
65
6.8
18
9.2
60
6.0
15
6.7
35
7.2
18
9.1
54
6.6
15
7.5
32
6.3
13
8.3
46
Marketing
6.0
16
8.6
53
5.5
16
7.9
46
Administration
Not enough data
8.6
63
Not enough data
9.4
73
Not enough data
9.1
73
Not enough data
8.5
68
Not enough data
8.3
68
Donor Management
Not enough data
8.4
49
Not enough data
8.3
46
Not enough data
8.6
45
Not enough data
9.2
66
Interoperability
Not enough data
7.7
40
Not enough data
9.5
70
Not enough data
8.7
44
Constituent Management
7.3
16
|
Verified
9.1
49
|
Verified
Feature Not Available
8.9
52
5.8
15
|
Verified
9.3
61
|
Verified
Marketing Automation
5.8
10
|
Verified
9.0
54
|
Verified
Feature Not Available
8.5
39
|
Verified
5.8
10
|
Verified
8.9
45
|
Verified
4.8
7
|
Verified
7.7
36
|
Verified
Workflow Automation
5.0
8
|
Verified
8.4
44
|
Verified
6.9
14
|
Verified
9.0
62
|
Verified
4.4
6
|
Verified
8.7
41
|
Verified
Reporting & Analytics
6.3
15
|
Verified
9.1
63
|
Verified
6.4
14
|
Verified
8.8
61
|
Verified
6.7
15
8.9
51
|
Verified
Integrations
5.4
8
8.5
39
7.1
13
|
Verified
9.0
53
|
Verified
5.8
10
|
Verified
7.7
35
3.3
5
Feature Not Available
Categories
Categories
Shared Categories
Blackbaud eTapestry and DonorDock are categorized as Nonprofit CRM and Fundraising
Unique Categories
Blackbaud eTapestry is categorized as Admission-Based Nonprofit
DonorDock is categorized as Donor Management
Reviews
Reviewers' Company Size
Blackbaud eTapestry
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
DonorDock
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
53.5%
Fund-Raising
5.9%
Hospital & Health Care
4.0%
Education Management
4.0%
Mental Health Care
3.0%
Other
29.7%
Non-Profit Organization Management
77.3%
Individual & Family Services
3.0%
Fund-Raising
3.0%
Hospital & Health Care
2.3%
Civic & Social Organization
2.3%
Other
12.1%
Most Helpful Reviews
Blackbaud eTapestry
Most Helpful Favorable Review
Verified User in Non-Profit Organization Management
I used eTapestry for almost 8 years with my last job. I would say that eTapestry excels at their customer support. Most of the time I would submit issues via their chat box which was always welcome with a friendly response. They would hang in with me for...
Most Helpful Critical Review
Verified User in Education Management
Way, way too many variables to produce a report -- I had to call customer service because settings are not user-intuitive and although they offer training videos, it's not the same. You really do need to take a class to really learn how the software works....
DonorDock
Most Helpful Favorable Review
Anna L.
Verified User in Individual & Family Services
The ease. DonorDock makes tracking donor data easy. The layout allows you to assess your donations/progress easily to see where you are at compared to previous years. The action board allows you to assign donor related tasks (such as a thank you call) to...
Most Helpful Critical Review
Verified User in Non-Profit Organization Management
I used eTapestry for almost 8 years with my last job. I would say that eTapestry excels at their customer support. Most of the time I would submit issues via their chat box which was always welcome with a friendly response. They would hang in with me for...
Anna L.
Verified User in Individual & Family Services
The ease. DonorDock makes tracking donor data easy. The layout allows you to assess your donations/progress easily to see where you are at compared to previous years. The action board allows you to assign donor related tasks (such as a thank you call) to...
Verified User in Education Management
Way, way too many variables to produce a report -- I had to call customer service because settings are not user-intuitive and although they offer training videos, it's not the same. You really do need to take a class to really learn how the software works....
Alternatives
Discussions
Blackbaud eTapestry has no discussions with answers
What makes DonorDock the best Nonprofit CRM?
4 comments
MB
We also see that the value we provide at our price points are second to none.Read more
Does Donor Dock offer Peer to Peer fundraising?
2 comments
Official Response from DonorDock
Hi Marianne!
DonorDock offers some basic peer to peer fundraising capability, including unlimited giving pages that can be created for each peer...Read more
DonorDock has no more discussions with answers
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