Compare Blackbaud eTapestry and Bloomerang 
- Users report that Bloomerang excels in ease of use with a score of 9.3, while Blackbaud eTapestry struggles with a score of only 6.0. Reviewers mention that Bloomerang's intuitive interface allows for quick navigation and minimal training, making it ideal for small businesses.
- Reviewers say that Bloomerang's quality of support is outstanding, scoring 9.5, compared to Blackbaud eTapestry's 6.8. Users on G2 highlight the responsive customer service and extensive resources available for Bloomerang, which significantly enhances the user experience.
- Users mention that Bloomerang's reporting capabilities are robust, with a score of 9.1, while Blackbaud eTapestry's reporting features are seen as lacking, scoring only 6.3. Reviewers appreciate Bloomerang's customizable reports that allow for detailed insights into donor behavior.
- G2 users report that Bloomerang's donor management features, particularly the Moves Management and Acknowledgments & Communications, score 8.3 and 8.9 respectively, showcasing its strength in tracking donor interactions. In contrast, Blackbaud eTapestry's similar features score lower, indicating a less effective approach to donor engagement.
- Users say that Bloomerang's automation features, such as automated reports and email marketing, score 8.5 and 8.8 respectively, making it easier to manage campaigns efficiently. Blackbaud eTapestry, however, falls short in this area with lower scores, leading to more manual processes for users.
- Reviewers mention that Bloomerang's constituent management, particularly the Donor Profiles feature, scores 9.0, providing a comprehensive view of donor history and preferences. Blackbaud eTapestry's Donor Profiles score 7.3, indicating that users find it less effective for managing donor relationships.
- Unified Constituent Management
- Marketing & Engagement
- Reports, Dashboards & Analytics
I used eTapestry for almost 8 years with my last job. I would say that eTapestry excels at their customer support. Most of the time I would submit issues via their chat box which was always welcome with a friendly response. They would hang in with me for...
Way, way too many variables to produce a report -- I had to call customer service because settings are not user-intuitive and although they offer training videos, it's not the same. You really do need to take a class to really learn how the software works....
Bloomerang offers an ease of use while providing meaningful data analysis and donor management. I have been amazed at how Bloomerang has enhanced my office. I would recommend this to anyone in the fundraising field.
I sometimes run into reporting issues when I want to filter something in a complex way. I often have to readjust my results in Excel. I would rather be able to do it all in Bloomerang. Another issue: the letter generation only produces pdfs, so you're...
I used eTapestry for almost 8 years with my last job. I would say that eTapestry excels at their customer support. Most of the time I would submit issues via their chat box which was always welcome with a friendly response. They would hang in with me for...
Bloomerang offers an ease of use while providing meaningful data analysis and donor management. I have been amazed at how Bloomerang has enhanced my office. I would recommend this to anyone in the fundraising field.
Way, way too many variables to produce a report -- I had to call customer service because settings are not user-intuitive and although they offer training videos, it's not the same. You really do need to take a class to really learn how the software works....
I sometimes run into reporting issues when I want to filter something in a complex way. I often have to readjust my results in Excel. I would rather be able to do it all in Bloomerang. Another issue: the letter generation only produces pdfs, so you're...
