Compare Bitrix24 and ELMA365 
At a Glance
Market Segments
Small-Business (53.8% of reviews)
Mid-Market (80.6% of reviews)
Entry-Level Pricing
$49.00 5 Users Per Month
No pricing available
Bitrix24
Star Rating
(553)4.1 out of 5
Market Segments
Small-Business (53.8% of reviews)
Entry-Level Pricing
$49.00 5 Users Per Month
Free Trial is available
Browse all 5 pricing plansELMA365
Star Rating
(35)4.5 out of 5
Market Segments
Mid-Market (80.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ELMA365Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Bitrix24 has a lower ease of use rating (7.9) compared to ELMA365 (9.3), indicating that ELMA365 may provide a more intuitive user experience, especially for new users.
- Reviewers mention that ELMA365 excels in customer support quality with a score of 8.7, while Bitrix24's support quality is rated lower at 7.6, suggesting that users may find more reliable assistance with ELMA365.
- G2 users highlight that ELMA365 offers superior task management features, scoring 9.0 in task creation and assignment, compared to Bitrix24's score of 9.0, but with ELMA365 providing a more streamlined experience overall.
- Users on G2 report that ELMA365's project planning and GANTT chart features are rated higher (8.7 and 8.5 respectively) than Bitrix24's (8.4 and 8.5), indicating a more robust project management capability in ELMA365.
- Reviewers say that ELMA365's mobile user support is rated at 8.1, while Bitrix24's mobile support is slightly lower at 8.2, suggesting that both platforms are competitive, but ELMA365 may offer a more optimized mobile experience.
- Users report that ELMA365 has a higher product direction score (9.5) compared to Bitrix24 (8.2), indicating that users feel more confident in the future development and enhancements of ELMA365.
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Pricing
Entry-Level Pricing
Bitrix24
Basic
$49.00
5 Users Per Month
Effective collaboration for small businesses and sales teams
- Document generator
- 24 GB
- PBX integration via Rest API
ELMA365
No pricing availableFree Trial
Bitrix24
Free Trial is available
ELMA365
Free Trial is available
Ratings
Meets Requirements
8.2
463
9.0
26
Ease of Use
7.9
469
9.3
25
Ease of Setup
7.6
182
9.2
8
Ease of Admin
7.6
178
8.6
7
Quality of Support
7.6
424
8.7
25
Has the product been a good partner in doing business?
7.8
170
9.3
7
Product Direction (% positive)
8.2
454
9.5
23
Features by Category
Sales Force Automation
8.2
53
10.0
5
8.1
47
9.0
5
8.4
52
8.3
5
8.7
56
9.0
5
7.9
49
8.7
5
8.1
51
8.7
5
8.0
48
8.7
5
7.8
50
8.0
5
8.1
52
8.0
5
Marketing Automation
7.8
52
Not enough data
7.8
51
Not enough data
8.4
57
Not enough data
7.5
51
Not enough data
Customer Support
7.7
56
Not enough data
7.7
57
Not enough data
8.2
56
Not enough data
8.0
52
Not enough data
7.7
56
Not enough data
Reporting & Analytics
8.1
54
Not enough data
7.9
56
Not enough data
7.4
51
Not enough data
Mobile & Social
7.8
52
Not enough data
8.0
51
Not enough data
8.1
50
Not enough data
Platform
7.7
48
Not enough data
7.6
48
Not enough data
7.6
47
Not enough data
7.7
45
Not enough data
6.9
42
Not enough data
7.7
45
Not enough data
7.9
46
Not enough data
7.5
42
Not enough data
Integration
7.5
46
Not enough data
7.7
46
Not enough data
7.4
44
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.6
144
Not enough data
8.8
148
Not enough data
8.8
149
Not enough data
8.5
149
Not enough data
8.0
139
Not enough data
Collaboration
8.7
145
Not enough data
8.7
147
Not enough data
8.3
141
Not enough data
8.3
141
Not enough data
Administration
8.9
145
Not enough data
8.6
139
Not enough data
8.7
140
Not enough data
8.6
139
Not enough data
8.2
139
Not enough data
8.5
137
Not enough data
8.8
144
Not enough data
Platform
8.6
46
Not enough data
8.9
51
Not enough data
8.5
48
Not enough data
8.5
47
Not enough data
8.7
41
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
9.0
37
Not enough data
8.8
36
Not enough data
8.9
40
Not enough data
9.2
40
Not enough data
8.7
35
Not enough data
8.4
35
Not enough data
8.5
37
Not enough data
8.6
37
Not enough data
Projects
8.4
38
Not enough data
8.7
37
Not enough data
8.5
35
Not enough data
9.1
38
Not enough data
8.4
35
Not enough data
8.3
34
Not enough data
7.8
35
Not enough data
8.1
36
Not enough data
7.9
34
Not enough data
8.3
36
Not enough data
8.0
31
Not enough data
Resource Management
8.2
34
Not enough data
8.6
34
Not enough data
8.8
34
Not enough data
Project Monitoring
7.9
35
Not enough data
7.9
33
Not enough data
8.2
34
Not enough data
Generative AI
6.5
17
Not enough data
7.3
17
Not enough data
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Presenter Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conferencing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.3
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Kanban Boards
8.7
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Documents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Controls
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remote Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
8.5
145
|
Verified
Not enough data
8.2
15
Not enough data
Feature Not Available
Not enough data
8.9
65
|
Verified
Not enough data
8.5
61
|
Verified
Not enough data
Meeting Coordination
8.5
147
|
Verified
Not enough data
8.5
141
|
Verified
Not enough data
8.5
144
|
Verified
Not enough data
8.6
61
|
Verified
Not enough data
Software Type
8.2
138
|
Verified
Not enough data
8.6
63
|
Verified
Not enough data
8.7
61
|
Verified
Not enough data
Calendar View
Not enough data
Not enough data
Not enough data
Not enough data
Shared Calendar
Not enough data
Not enough data
Not enough data
Not enough data
Accessibility
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Video
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Image
Not enough data
Not enough data
Not enough data
Not enough data
Text
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Interface Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bitrix24 and ELMA365 are categorized as CRM
Reviews
Reviewers' Company Size
Bitrix24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ELMA365
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.4%
Marketing and Advertising
10.2%
Higher Education
6.3%
Computer Software
5.7%
Telecommunications
3.6%
Other
59.8%
Information Technology and Services
35.5%
Mechanical or Industrial Engineering
9.7%
Automotive
9.7%
Food Production
6.5%
Computer Software
6.5%
Other
32.3%
Most Helpful Reviews
Bitrix24
Most Helpful Favorable Review
Paul R.
Verified User in Graphic Design
I have and do use Bitrix24 on multiple projects over a couple of companies. It really must be used to be believed. There are so many options to get your teeth into it's an absolute pleasure to work with.
Most Helpful Critical Review
Verified User in Marketing and Advertising
The interface was a little tough to understand at first and I wish there had been a simpler tutorial on all the possible things we could do.
ELMA365
Most Helpful Favorable Review
Vitaliy T.
Verified User in Business Supplies and Equipment
I can use the system to create accurate marketing campaigns. Plus, the interface helps me manage any productivity reliably. The support is excellent, no doubt, any doubts are resolved immediately.
Most Helpful Critical Review
Paul R.
Verified User in Graphic Design
I have and do use Bitrix24 on multiple projects over a couple of companies. It really must be used to be believed. There are so many options to get your teeth into it's an absolute pleasure to work with.
Vitaliy T.
Verified User in Business Supplies and Equipment
I can use the system to create accurate marketing campaigns. Plus, the interface helps me manage any productivity reliably. The support is excellent, no doubt, any doubts are resolved immediately.
Verified User in Marketing and Advertising
The interface was a little tough to understand at first and I wish there had been a simpler tutorial on all the possible things we could do.
Alternatives
Discussions
What is the use of bitrix24?
2 comments
BA
This is a system that breaks the concept of purchasing de.crm and.collaboration platforms separatelyRead more
Is bitrix24 really free?
2 comments
BA
Yes.the initial version releases 8 users, sales pipeline, collaborative chats, pre-built website integrated with budget, free budget cell phone app and...Read more
Is it possible to create a template or add html5 code to a product, or do i have to create an app
1 comment
SM
Hello Rick, that would depend on the functionality you would like to achieve. If you want to use custom pages and layouts from Bitrix on your site, you can...Read more
ELMA365 has no discussions with answers
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