G2 reviewers report that Billtrust excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Serrala. Users appreciate its ability to quickly match checks and remittances, which streamlines the accounts receivable process.
According to verified reviews, Billtrust's implementation process is praised for its intuitive onboarding, making it easier for users to get started. In contrast, some users of Serrala have mentioned challenges with setup, indicating a steeper learning curve.
Users say that Billtrust's advanced OCR technology enhances efficiency by accurately extracting invoice remittance information and applying it to open AR invoices in SAP. This feature is a standout for those looking for automation in their cash application processes.
Reviewers mention that while Serrala offers reliable solutions, it sometimes lacks the same level of user-friendliness as Billtrust. However, users do appreciate Serrala's flexibility in creating cash allocation rules, which can be tailored to complex financial processes.
G2 reviewers highlight that Billtrust provides a robust support experience, with users noting the quality of assistance received. Serrala also receives positive feedback for its support, but it doesn't quite match the level of satisfaction reported by Billtrust users.
According to recent user feedback, Billtrust's ability to allow clients to log in anytime to view and pay their accounts is a significant advantage, enhancing user convenience. Serrala, while effective, may not offer the same level of accessibility for end-users.
Pricing
Entry-Level Pricing
Billtrust
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Serrala
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Free Trial
Billtrust
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Serrala
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Ratings
Meets Requirements
8.8
372
8.3
51
Ease of Use
8.9
434
8.0
51
Ease of Setup
8.5
279
7.3
37
Ease of Admin
8.9
116
7.9
30
Quality of Support
8.6
324
8.1
49
Has the product been a good partner in doing business?
Billtrust simplifies and automates B2B commerce. We help companies transition from expensive paper invoicing and check acceptance to efficient electronic...Read more
Serrala is a global financial automation solutions company that offers a highly powerful and flexible suite of solutions across the areas of Accounts...Read more
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