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Compare BigCommerce and Volusion 
Featured Products
At a Glance
Market Segments
Small-Business (77.2% of reviews)
Small-Business (77.4% of reviews)
Entry-Level Pricing
$29.95/ per month
$35.00
BigCommerce
Star Rating
(567)4.2 out of 5
Market Segments
Small-Business (77.2% of reviews)
Pros & Cons
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plansVolusion
Star Rating
(67)3.2 out of 5
Market Segments
Small-Business (77.4% of reviews)
Pros & Cons
Entry-Level Pricing
$35.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that BigCommerce excels in user-friendliness, with many users highlighting its intuitive interface and the ease of accessing thousands of apps. This makes it a great choice for those who may not have extensive technical experience.
- Users say that Volusion offers a simplified user interface that is particularly appealing to small business owners. Many appreciate its powerful e-commerce features, such as product management and order processing, which can be set up without any coding knowledge.
- Reviewers mention that BigCommerce's customer service is fast and responsive, which is a significant advantage for users who may need assistance during their setup or day-to-day operations. This level of support contributes to a smoother overall experience.
- According to verified reviews, Volusion is praised for its value for money, especially for startups. Users appreciate that they can get their online store up and running quickly without incurring high costs, making it a viable option for those just starting out.
- G2 reviewers highlight that BigCommerce has a higher overall satisfaction score, indicating that users feel more positively about their experience with the platform. This is reflected in its robust ratings across various metrics, including ease of use and quality of support.
- Users report that while Volusion has a solid set of features, it sometimes struggles to meet specific workflow needs, with some reviewers noting configuration challenges. In contrast, BigCommerce appears to offer a more flexible solution that adapts better to diverse business requirements.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Everything you need to start selling online
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay
Free Trial
BigCommerce
Free Trial is available
Volusion
Free Trial is available
Ratings
Meets Requirements
8.3
480
6.9
59
Ease of Use
8.4
483
7.1
59
Ease of Setup
8.3
302
6.9
35
Ease of Admin
8.4
284
7.1
36
Quality of Support
8.3
462
7.3
58
Has the product been a good partner in doing business?
8.4
281
6.5
35
Product Direction (% positive)
8.0
463
4.2
58
Features by Category
Headless Commerce
7.4
84
Not enough data
7.8
93
Not enough data
7.6
90
Not enough data
7.5
103
Not enough data
7.5
92
Not enough data
Generative AI
7.2
53
Not enough data
7.3
52
Not enough data
Agentic AI - E-Commerce Platforms
5.2
9
Not enough data
6.2
11
Not enough data
5.5
11
Not enough data
5.2
11
Not enough data
5.3
11
Not enough data
5.6
11
Not enough data
Merchandising/Marketing
7.9
384
6.5
38
8.3
387
6.9
39
7.7
369
5.9
40
7.9
371
6.3
38
7.9
350
5.3
35
7.7
349
6.1
32
7.9
359
7.7
38
Product Catalog
8.3
384
7.5
39
8.2
376
7.2
36
7.9
378
6.6
37
7.9
265
6.8
17
Order Process
8.5
388
7.4
38
8.1
379
7.2
38
8.5
363
7.6
40
8.8
374
7.3
41
8.5
386
7.5
39
8.2
345
6.4
32
8.1
332
6.7
32
7.8
261
5.1
24
Multi-Channel Support
8.0
320
6.1
32
8.0
352
5.8
32
7.9
304
5.6
27
8.0
337
6.1
30
7.7
231
6.1
19
7.9
245
5.2
20
7.6
197
4.9
20
Platform
8.1
296
5.2
27
7.8
360
5.9
38
7.9
333
5.8
28
8.4
355
7.3
36
7.9
353
6.4
34
8.6
361
7.8
35
Feature Not Available
Feature Not Available
8.6
348
7.9
34
Feature Not Available
6.9
21
Feature Not Available
6.4
20
8.5
332
7.0
35
8.6
373
7.6
38
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
8.3
32
Not enough data
7.9
32
Not enough data
Omnichannel Features
7.9
30
Not enough data
7.7
27
Not enough data
7.8
30
Not enough data
8.4
29
Not enough data
8.4
31
Not enough data
8.1
32
Not enough data
8.2
27
Not enough data
Categories
Categories
Shared Categories
BigCommerce and Volusion are categorized as E-Commerce Platforms
Unique Categories
BigCommerce is categorized as Omnichannel Commerce
Volusion is categorized as Google Workspace for Sales
Reviews
Reviewers' Company Size
BigCommerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Volusion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
19.7%
Apparel & Fashion
6.1%
Marketing and Advertising
5.1%
Information Technology and Services
4.0%
Consumer Goods
3.8%
Other
61.3%
Retail
25.0%
Internet
9.4%
Consumer Goods
7.8%
Marketing and Advertising
4.7%
Information Technology and Services
4.7%
Other
48.4%
Alternatives
Discussions
What software does BigCommerce integrate with?
2 Comments
JC
with many more with GoogleRead more
Is BigCommerce like Shopify?
2 Comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus.
They seem...Read more
Volusion has no discussions with answers
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