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At a Glance
Market Segments
Small-Business (77.0% of reviews)
Mid-Market (82.7% of reviews)
Entry-Level Pricing
$29.95/ per month
No pricing available
BigCommerce
Star Rating
(567)4.2 out of 5
Market Segments
Small-Business (77.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plansUnilog
Star Rating
(53)3.5 out of 5
Market Segments
Mid-Market (82.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about UnilogSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BigCommerce excels in ease of use with a score of 8.4, while Unilog falls behind at 6.4. Reviewers mention that BigCommerce's intuitive interface makes it easier for small businesses to set up and manage their online stores.
- Reviewers mention that BigCommerce offers superior support quality, scoring 8.2 compared to Unilog's 6.6. Users on G2 highlight the responsiveness and helpfulness of BigCommerce's customer service team, which is crucial for businesses needing quick resolutions.
- Users say that BigCommerce shines in its checkout process, receiving a score of 8.5, while Unilog's score of 7.5 indicates room for improvement. Reviewers mention that BigCommerce's streamlined checkout reduces cart abandonment rates effectively.
- G2 users report that BigCommerce's reporting and analytics features are robust, scoring 8.1, which helps businesses track performance effectively. In contrast, Unilog's score of 6.6 suggests that its reporting tools may not provide the same level of insight.
- Reviewers mention that BigCommerce's product visualization tools score 8.3, enhancing the shopping experience, while Unilog's score of 7.6 indicates that its features may not be as visually appealing or effective in showcasing products.
- Users on G2 highlight BigCommerce's strong performance in payment processing, scoring 8.7, which is critical for ensuring smooth transactions. Unilog's score of 7.2 suggests that users may encounter more challenges in this area.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Everything you need to start selling online
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay
Unilog
No pricing availableFree Trial
BigCommerce
Free Trial is available
Unilog
No trial information availableRatings
Meets Requirements
8.3
480
7.5
48
Ease of Use
8.4
483
6.4
47
Ease of Setup
8.3
302
6.7
36
Ease of Admin
8.4
284
7.1
37
Quality of Support
8.3
462
6.6
47
Has the product been a good partner in doing business?
8.4
281
6.7
36
Product Direction (% positive)
8.0
463
8.0
46
Features by Category
Headless Commerce
7.4
85
Not enough data
7.8
94
Not enough data
7.7
91
Not enough data
7.5
104
Not enough data
7.6
93
Not enough data
Generative AI
7.2
54
Not enough data
7.4
53
Not enough data
Agentic AI - E-Commerce Platforms
5.7
10
Not enough data
6.5
12
Not enough data
5.8
12
Not enough data
5.6
12
Not enough data
5.7
12
Not enough data
6.0
12
Not enough data
Merchandising/Marketing
7.9
385
6.3
31
8.3
388
7.6
37
7.7
370
7.3
30
7.9
372
6.5
21
7.9
351
5.9
18
7.7
350
6.3
15
7.9
360
6.8
29
Product Catalog
8.3
384
7.4
40
8.2
376
7.7
36
8.0
379
7.3
41
7.9
266
Feature Not Available
Order Process
8.5
389
7.5
37
8.1
380
7.6
34
8.5
364
7.6
31
8.8
375
7.2
31
8.5
387
7.4
35
8.2
346
6.5
16
8.1
333
7.3
27
7.8
262
6.7
19
Multi-Channel Support
8.0
321
7.5
31
8.1
353
6.9
28
7.9
305
7.1
18
|
Verified
8.0
338
7.4
27
7.7
232
7.9
31
7.9
246
6.4
11
7.6
198
7.8
27
Platform
8.1
297
6.8
29
7.8
361
7.0
37
7.9
334
7.1
27
8.4
356
7.3
38
7.9
354
6.6
34
8.6
362
7.5
37
Feature Not Available
7.2
15
8.6
349
7.8
35
Feature Not Available
7.4
30
Feature Not Available
7.5
19
8.5
333
7.0
34
8.6
373
8.0
36
Reporting
8.3
32
Not enough data
7.9
32
Not enough data
Omnichannel Features
7.9
30
Not enough data
7.7
27
Not enough data
7.8
30
Not enough data
8.4
29
Not enough data
8.4
31
Not enough data
8.1
32
Not enough data
8.2
27
Not enough data
Reviews
Reviewers' Company Size
BigCommerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Unilog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
19.7%
Apparel & Fashion
6.1%
Marketing and Advertising
5.1%
Information Technology and Services
4.0%
Consumer Goods
3.6%
Other
61.5%
Wholesale
44.2%
Industrial Automation
13.5%
Electrical/Electronic Manufacturing
9.6%
Building Materials
7.7%
Marketing and Advertising
5.8%
Other
19.2%
Alternatives
Discussions
What software does BigCommerce integrate with?
2 Comments
JC
with many more with GoogleRead more
Is BigCommerce like Shopify?
2 Comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus.
They seem...Read more
Unilog has no discussions with answers
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