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At a Glance
BigCommerce
BigCommerce
Star Rating
(538)4.2 out of 5
Market Segments
Small-Business (79.0% of reviews)
Information
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plans
Elastic Path
Elastic Path
Star Rating
(20)4.0 out of 5
Market Segments
Small-Business (53.8% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Elastic Path
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that BigCommerce excels in its payment processing capabilities, scoring 8.7, which reviewers mention provides a seamless checkout experience compared to Elastic Path's score of 9.2, where users note a more complex setup.
  • Reviewers mention that Elastic Path shines in APIs with a score of 9.6, highlighting its robust integration capabilities, while BigCommerce's score of 8.0 indicates a more limited API functionality, which some users find restrictive.
  • G2 users report that BigCommerce's customer service integration is rated at 8.5, with many reviewers appreciating its ease of use, whereas Elastic Path's score of 9.3 suggests a more comprehensive support system that users find beneficial for their operations.
  • Users on G2 mention that Elastic Path's internationalization features are superior, scoring 8.8, which reviewers say allows for better global reach, while BigCommerce's score of 6.9 indicates challenges in catering to international markets.
  • Reviewers say that BigCommerce's checkout process is highly rated at 8.5, with users appreciating its user-friendly design, while Elastic Path's score of 8.1 suggests it may not be as intuitive, leading to some user frustration.
  • Users report that BigCommerce's storefront design tools score 7.9, which reviewers mention are effective for small businesses, while Elastic Path's score of 8.1 indicates a more flexible design approach that larger enterprises may prefer.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Browse all 4 pricing plans
Elastic Path
No pricing available
Free Trial
BigCommerce
Free Trial is available
Elastic Path
No trial information available
Ratings
Meets Requirements
8.3
449
8.3
12
Ease of Use
8.4
452
8.2
13
Ease of Setup
8.2
273
7.3
5
Ease of Admin
8.4
269
8.0
5
Quality of Support
8.2
433
8.7
13
Has the product been a good partner in doing business?
8.4
267
Not enough data
Product Direction (% positive)
7.9
432
8.2
13
Features by Category
8.0
11,500
8.3
267
Headless Commerce
7.3
66
Not enough data
7.7
73
Not enough data
7.6
71
Not enough data
7.5
85
Not enough data
7.5
73
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Merchandising/Marketing
7.9
362
8.1
7
|
Verified
8.3
364
8.1
8
|
Verified
7.7
347
8.8
8
|
Verified
7.9
348
8.1
9
|
Verified
7.9
326
8.3
7
|
Verified
7.7
327
Feature Not Available
7.9
338
8.3
8
|
Verified
Product Catalog
8.3
359
8.1
7
|
Verified
8.2
352
8.3
7
|
Verified
7.9
356
7.9
7
|
Verified
7.8
244
Feature Not Available
Order Process
8.5
366
8.1
9
|
Verified
8.1
357
8.5
8
|
Verified
8.5
341
8.3
8
|
Verified
8.7
353
9.2
8
|
Verified
8.5
364
7.9
8
|
Verified
8.2
323
7.3
8
|
Verified
8.1
310
8.1
8
|
Verified
7.8
240
7.2
6
|
Verified
Multi-Channel Support
8.0
299
7.8
9
|
Verified
8.0
330
8.3
8
|
Verified
7.9
283
8.6
7
|
Verified
8.0
314
9.3
7
|
Verified
7.7
211
8.6
7
|
Verified
7.9
225
7.9
7
|
Verified
7.6
177
8.3
7
|
Verified
Platform
8.0
274
9.6
8
|
Verified
7.8
337
9.0
8
|
Verified
7.9
311
8.6
7
|
Verified
8.4
334
7.9
7
|
Verified
7.9
332
7.3
8
|
Verified
8.5
340
9.0
7
|
Verified
Feature Not Available
7.4
7
|
Verified
8.6
327
8.5
8
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
8.8
8
|
Verified
8.5
311
8.5
8
|
Verified
8.6
350
9.2
8
|
Verified
Omnichannel CommerceHide 9 FeaturesShow 9 Features
8.1
234
Not enough data
Reporting
8.3
28
Not enough data
7.9
28
Not enough data
Omnichannel Features
8.1
26
Not enough data
7.7
23
Not enough data
7.8
26
Not enough data
8.5
25
Not enough data
8.5
27
Not enough data
8.2
28
Not enough data
8.3
23
Not enough data
Categories
Categories
Shared Categories
BigCommerce
BigCommerce
Elastic Path
Elastic Path
BigCommerce and Elastic Path are categorized as E-Commerce Platforms
Unique Categories
BigCommerce
BigCommerce is categorized as Omnichannel Commerce
Elastic Path
Elastic Path has no unique categories
Reviews
Reviewers' Company Size
BigCommerce
BigCommerce
Small-Business(50 or fewer emp.)
79.0%
Mid-Market(51-1000 emp.)
16.7%
Enterprise(> 1000 emp.)
4.2%
Elastic Path
Elastic Path
Small-Business(50 or fewer emp.)
53.8%
Mid-Market(51-1000 emp.)
23.1%
Enterprise(> 1000 emp.)
23.1%
Reviewers' Industry
BigCommerce
BigCommerce
Retail
19.8%
Apparel & Fashion
6.5%
Marketing and Advertising
5.3%
Information Technology and Services
3.6%
Health, Wellness and Fitness
3.4%
Other
61.3%
Elastic Path
Elastic Path
Computer Software
23.1%
Telecommunications
15.4%
Marketing and Advertising
15.4%
Publishing
7.7%
Information Technology and Services
7.7%
Other
30.8%
Most Helpful Reviews
BigCommerce
BigCommerce
Most Helpful Favorable Review
Andrew D. G.
AG
Andrew D. G.
Verified User in Retail

1) It works, uptime is great 2) It's highly scalable for small cost focused start-ups which can start at low cost and develop their eCommerce store look and features as their business and experience develops 3) There are many seamless applications, tons...

Most Helpful Critical Review
Bradley J. M.
BM
Bradley J. M.
Verified User in Business Supplies and Equipment

Giving prospect the impression that they are web designer and code writers. Spending 3500 bucks because the above is untrue. BC involves third parties for everything Asian customer service, never the same guy twice. Paying 2% of sales AND paying a...

Elastic Path
Elastic Path
Most Helpful Favorable Review
Shaun S.
SS
Shaun S.
Verified User in Internet

Elastic Path is a great commerce solution for those promoting digital codes and services. I love EP's Coretex API technology. It allows you to deliver consistent, real-time transactional data to everyone of your customer channels beyond desktop/mobile...

Most Helpful Critical Review
RAJEEV R.
RR
RAJEEV R.
Verified User in Computer Software

Need some improvement in the CloudOps,otherwise everything is perfect and running smoothly.

Alternatives
BigCommerce
BigCommerce Alternatives
Shopify Plus
Shopify Plus
Add Shopify Plus
Salesforce Commerce for B2C
Salesforce Commerce for B2C
Add Salesforce Commerce for B2C
SAP Commerce Cloud
SAP Commerce Cloud
Add SAP Commerce Cloud
Magento Open Source
Magento OS
Add Magento Open Source
Elastic Path
Elastic Path Alternatives
Shopify
Shopify
Add Shopify
SAP Commerce Cloud
SAP Commerce Cloud
Add SAP Commerce Cloud
Shopify Plus
Shopify Plus
Add Shopify Plus
Salesforce Commerce for B2C
Salesforce Commerce for B2C
Add Salesforce Commerce for B2C
Discussions
BigCommerce
BigCommerce Discussions
What software does BigCommerce integrate with?
2 comments
JC
with many more with GoogleRead more
Is BigCommerce like Shopify?
2 comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus. They seem...Read more
What software does BigCommerce integrate with?
1 comment
Calla J.
CJ
OrdergrooveRead more
Elastic Path
Elastic Path Discussions
Monty the Mongoose crying
Elastic Path has no discussions with answers