- Home
- ...
- Reputation Management Services Providers
- Better Business Bureau
- ConsumerAffairs.com
- Better Business Bureau-vs-ConsumerAffairs.com
Compare Better Business Bureau and ConsumerAffairs.com 
Better Business Bureau vs ConsumerAffairs.com
When assessing the two solutions, reviewers found ConsumerAffairs.com easier to use, set up, and do business with overall. However, reviewers preferred the ease of administration with Better Business Bureau.
- Reviewers felt that ConsumerAffairs.com meets the needs of their business better than Better Business Bureau.
- When comparing quality of ongoing product support, reviewers felt that ConsumerAffairs.com is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Better Business Bureau over ConsumerAffairs.com.
The BBB finally came out with a dynamic seal program. It makes my website more interactive and reputable. I can link to my company's BBB review page from it. Which helps on all of our landing pages and corporate website.
Their response time is not always great, their decisions are somewhat arbitrary. And many times a conclusion is made by the BBB without there actually being a resolution to false customer claims. Therefor an invalid complaint just lingers on your account.
I like how engaged the company is. For my small company to have multiple members from Consumeraffairs is really nice.
.They are expensive. $2,000 a month for their reputation service. But the most egregious is they auto renew your contract on you without any communication on it. Be warned, if you are trying them out to see how they work, tell them up front in writing you...
The BBB finally came out with a dynamic seal program. It makes my website more interactive and reputable. I can link to my company's BBB review page from it. Which helps on all of our landing pages and corporate website.
I like how engaged the company is. For my small company to have multiple members from Consumeraffairs is really nice.
Their response time is not always great, their decisions are somewhat arbitrary. And many times a conclusion is made by the BBB without there actually being a resolution to false customer claims. Therefor an invalid complaint just lingers on your account.
.They are expensive. $2,000 a month for their reputation service. But the most egregious is they auto renew your contract on you without any communication on it. Be warned, if you are trying them out to see how they work, tell them up front in writing you...
