Compare BestNotes and TherapyNotes 
At a Glance
Market Segments
Small-Business (60.9% of reviews)
Small-Business (77.7% of reviews)
Entry-Level Pricing
No pricing available
$25/mo for the first clinician
BestNotes
Star Rating
(23)4.0 out of 5
Market Segments
Small-Business (60.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about BestNotesTherapyNotes
Star Rating
(94)4.5 out of 5
Market Segments
Small-Business (77.7% of reviews)
Entry-Level Pricing
$25/mo for the first clinician
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TherapyNotes excels in patient records management with a score of 9.5, while BestNotes trails behind at 8.7, indicating that TherapyNotes offers a more comprehensive and user-friendly experience for managing patient information.
- Reviewers mention that TherapyNotes provides superior HIPAA compliance features, scoring 9.6 compared to BestNotes' 8.9. This suggests that TherapyNotes may offer more robust security measures, which is crucial for maintaining patient confidentiality.
- G2 users highlight that TherapyNotes has a better quality of support with a score of 9.2, while BestNotes only scores 7.4. This difference indicates that TherapyNotes may be more responsive and helpful when users encounter issues.
- Users on G2 say that TherapyNotes shines in ease of setup with a score of 9.2, compared to BestNotes' 8.3. This suggests that new users may find TherapyNotes easier to implement and start using effectively.
- Reviewers mention that both products score equally in workflow management at 9.2, indicating that users can expect similar efficiency in managing their administrative tasks regardless of the choice.
- Users report that TherapyNotes has a more favorable product direction rating of 7.9 compared to BestNotes' 6.4, suggesting that TherapyNotes may be more aligned with future developments and enhancements that users are looking for.
Featured Products
Sponsored
StoriiCare
(0)
EHR
Visit Website
Sponsored
DoctorConnect.net
(11)
EHR
Visit Website
Sponsored
Eldermark
(3)
EHR
Visit Website
Pricing
Entry-Level Pricing
BestNotes
No pricing availableTherapyNotes
Non-Profit (501c3)
$25/mo
for the first clinician
- + $25/mo per additional clinician
- + $20/mo per intern
- Unlimited non-clinical staff (schedulers, billers, and practice admins are free)
Free Trial
BestNotes
No trial information availableTherapyNotes
Free Trial is available
Ratings
Meets Requirements
7.7
16
9.1
72
Ease of Use
7.5
16
9.1
72
Ease of Setup
8.3
6
9.2
18
Ease of Admin
7.8
6
9.4
18
Quality of Support
7.4
15
9.2
64
Has the product been a good partner in doing business?
7.3
5
9.8
18
Product Direction (% positive)
6.4
16
7.9
68
Features by Category
Administrative
9.2
6
9.2
40
Not enough data
9.0
40
8.6
6
9.4
46
8.7
5
8.9
45
8.7
5
9.2
43
Not enough data
8.8
38
Not enough data
8.9
42
9.0
7
8.7
41
8.9
6
9.6
44
Clinical
8.7
9
9.5
45
8.3
8
8.2
38
8.3
6
8.8
34
8.3
9
9.4
44
7.7
5
Feature Not Available
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interoperability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical Workflow Management
Not enough data
9.3
12
Not enough data
8.6
7
Not enough data
9.0
12
Not enough data
9.2
18
Patient Health Information Management
Not enough data
9.1
15
Not enough data
8.8
8
Not enough data
9.1
15
Patient-Centered Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Technology
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BestNotes and TherapyNotes are categorized as Mental Health, EHR, and Telemedicine
Unique Categories
BestNotes is categorized as Patient Engagement
TherapyNotes is categorized as Medical Billing and E-Prescribing
Reviews
Reviewers' Company Size
BestNotes
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TherapyNotes
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Mental Health Care
52.2%
Hospital & Health Care
8.7%
Retail
4.3%
Pharmaceuticals
4.3%
Medical Practice
4.3%
Other
26.1%
Mental Health Care
74.5%
Hospital & Health Care
5.3%
Health, Wellness and Fitness
4.3%
Primary/Secondary Education
2.1%
Medical Practice
2.1%
Other
11.7%
Most Helpful Reviews
BestNotes
Most Helpful Favorable Review
Jana M.
Verified User in Mental Health Care
The adaptability of the forms. That each agency can have it formatted for its Purposes.
Most Helpful Critical Review
Verified User in Mental Health Care
Sometimes when trying to enter a client's note it says that someone else is still editing the note. When checking with that person, they usually are not working on that client. It takes time to figure out the problem which delays documentation.
TherapyNotes
Most Helpful Favorable Review
Verified User in Individual & Family Services
I like how there are progress and DAP notes that are ready made and I need to just fill in the appropriate information. It makes writing notes easier and much faster and allows me to move on to the next client.
Most Helpful Critical Review
Verified User in Mental Health Care
I dislike the scheduling options. I dislike that there is no feature to hide clients names or abbreviate.
Jana M.
Verified User in Mental Health Care
The adaptability of the forms. That each agency can have it formatted for its Purposes.
Verified User in Individual & Family Services
I like how there are progress and DAP notes that are ready made and I need to just fill in the appropriate information. It makes writing notes easier and much faster and allows me to move on to the next client.
Verified User in Mental Health Care
Sometimes when trying to enter a client's note it says that someone else is still editing the note. When checking with that person, they usually are not working on that client. It takes time to figure out the problem which delays documentation.
Verified User in Mental Health Care
I dislike the scheduling options. I dislike that there is no feature to hide clients names or abbreviate.
Alternatives
Discussions
BestNotes has no discussions with answers
TherapyNotes has no discussions with answers
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