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Compare Barracuda MSP and NinjaOne

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Barracuda MSP
Barracuda MSP
(48)
4.1 out of 5
Barracuda MSP
By Barracuda
NinjaOne
NinjaOne
(1,830)
4.7 out of 5
NinjaOne
By NinjaOne
Optimized for quick response
At a Glance
Barracuda MSP
Barracuda MSP
Star Rating
(48)4.1 out of 5
Market Segments
Small-Business (75.7% of reviews)
Information
Entry-Level Pricing
No pricing available
Browse all 2 pricing plans
NinjaOne
NinjaOne
Star Rating
(1,830)4.7 out of 5
Market Segments
Mid-Market (49.4% of reviews)
Information
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOne
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Barracuda MSP has a solid Device Management feature with a score of 9.3, which allows for effective oversight of devices, while NinjaOne excels in Performance Monitoring with a score of 8.9, providing users with real-time insights into system performance.
  • Reviewers mention that Barracuda MSP's Quality of Support is rated at 7.9, which some users find lacking compared to NinjaOne's impressive score of 9.3, where users appreciate the responsiveness and helpfulness of the support team.
  • G2 users highlight Barracuda MSP's Scheduled Backups feature, scoring 9.0, as a reliable option for data protection, whereas NinjaOne's Remote Backup feature, rated at 8.8, is noted for its ease of use and effectiveness in ensuring data safety.
  • Users on G2 report that Barracuda MSP's Asset Management feature scores 8.8, which is beneficial for tracking resources, while NinjaOne's Multi-Network Capability at 8.8 is praised for its flexibility in managing multiple networks seamlessly.
  • Reviewers mention that Barracuda MSP's Change Management feature scores 8.2, which some find adequate, but NinjaOne's Automation feature, rated at 8.9, is frequently highlighted for streamlining processes and reducing manual workload.
  • Users say that Barracuda MSP's Disaster Recovery feature scores 8.2, which is seen as reliable, while NinjaOne's Patch Management feature, with a score of 9.1, is often commended for its effectiveness in keeping systems up to date and secure.
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Pricing
Entry-Level Pricing
Barracuda MSP
No pricing available
NinjaOne
No pricing available
Free Trial
Barracuda MSP
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
8.2
33
9.1
1,679
Ease of Use
8.4
33
9.2
1,694
Ease of Setup
8.3
27
9.3
1,540
Ease of Admin
8.2
27
9.3
1,518
Quality of Support
7.9
32
9.3
1,618
Has the product been a good partner in doing business?
8.0
27
9.5
1,486
Product Direction (% positive)
7.7
31
9.8
1,678
Features by Category
IT Service Management (ITSM) ToolsHide 15 FeaturesShow 15 Features
Not enough data
8.5
4,519
Administration
Not enough data
8.2
301
Not enough data
8.7
315
Not enough data
8.3
321
Service Desk
Not enough data
8.3
318
Not enough data
8.1
314
Not enough data
8.1
295
Management
Not enough data
8.4
302
Not enough data
9.0
306
Not enough data
8.7
288
Not enough data
8.8
288
Not enough data
8.5
272
Functionality
Not enough data
7.6
286
Not enough data
8.6
295
Not enough data
8.9
307
Not enough data
8.9
311
Server BackupHide 12 FeaturesShow 12 Features
Not enough data
8.5
1,206
Compatibility
Not enough data
8.8
129
Not enough data
7.9
115
Not enough data
8.2
113
Not enough data
8.0
108
Management
Not enough data
Feature Not Available
Not enough data
8.2
123
Not enough data
8.6
125
Not enough data
8.8
133
Not enough data
9.1
130
Compliance
Not enough data
8.8
117
Not enough data
8.3
113
Not enough data
Feature Not Available
Online BackupHide 11 FeaturesShow 11 Features
Not enough data
8.6
1,339
Functionality
Not enough data
Feature Not Available
Not enough data
8.6
144
Not enough data
8.9
152
Not enough data
8.3
147
Not enough data
Feature Not Available
Compatibility
Not enough data
8.9
156
Not enough data
8.4
149
Not enough data
8.3
144
Management
Not enough data
8.3
147
Not enough data
8.8
151
Not enough data
8.7
149
Remote Monitoring & Management (RMM)Hide 11 FeaturesShow 11 Features
Not enough data
8.6
10,140
Administration
Not enough data
9.3
1007
|
Verified
Not enough data
8.0
826
Not enough data
8.6
952
|
Verified
Monitoring and Management
Not enough data
9.3
1002
|
Verified
Feature Not Available
8.5
931
Not enough data
8.7
971
|
Verified
Not enough data
9.0
1003
|
Verified
Organization
Not enough data
8.0
808
|
Verified
Service Management
Not enough data
7.3
802
Not enough data
9.1
953
|
Verified
Not enough data
8.6
885
|
Verified
Firewall SoftwareHide 13 FeaturesShow 13 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Unified Endpoint Management (UEM)Hide 10 FeaturesShow 10 Features
Not enough data
8.6
1,168
Scope
Not enough data
9.0
119
Not enough data
9.0
127
Security
Not enough data
8.7
125
Not enough data
8.2
108
Not enough data
7.3
109
Management
Not enough data
9.0
121
Not enough data
8.8
122
Not enough data
8.8
115
Not enough data
8.7
117
Not enough data
8.0
105
Network MonitoringHide 7 FeaturesShow 7 Features
Not enough data
8.5
2,483
Functionality
Not enough data
8.9
392
Not enough data
9.0
405
Not enough data
8.3
362
Not enough data
8.8
358
Management
Not enough data
8.4
330
Not enough data
8.5
336
Not enough data
7.8
300
Incident ManagementHide 8 FeaturesShow 8 Features
Not enough data
8.7
1,837
Monitoring
Not enough data
9.2
334
|
Verified
Not enough data
9.1
334
|
Verified
Not enough data
8.4
293
|
Verified
Management Tools
Not enough data
8.4
287
Not enough data
8.7
302
|
Verified
Not enough data
8.5
287
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
IT Asset ManagementHide 11 FeaturesShow 11 Features
Not enough data
8.5
4,373
Asset Inventory
Not enough data
9.0
599
Not enough data
8.9
593
Not enough data
7.9
539
Not enough data
Feature Not Available
Not enough data
8.3
551
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Management
Not enough data
9.1
556
Not enough data
8.7
520
Not enough data
8.0
493
Not enough data
8.3
522
Disaster Recovery as a Service (DRaaS)Hide 9 FeaturesShow 9 Features
Not enough data
Not enough data
Solution Provision
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remote SupportHide 18 FeaturesShow 18 Features
Not enough data
8.3
10,507
Administration
Not enough data
9.1
741
Not enough data
8.7
713
Not enough data
7.7
645
Not enough data
9.2
739
Not enough data
8.9
691
Not enough data
8.8
718
Maintenance
Not enough data
9.2
733
Not enough data
7.7
579
Communication
Not enough data
7.8
610
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.0
561
Security
Not enough data
8.1
593
Not enough data
8.3
624
Device Support
Not enough data
7.4
598
Not enough data
8.4
641
Not enough data
8.4
632
Performance
Not enough data
8.2
689
PC BackupHide 8 FeaturesShow 8 Features
Not enough data
8.4
922
Functionality
Not enough data
8.8
139
Not enough data
7.9
122
Not enough data
8.1
123
Not enough data
8.5
132
Performance
Not enough data
8.6
140
Not enough data
8.5
131
Not enough data
Feature Not Available
Not enough data
8.7
135
Endpoint ManagementHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Endpoint ProtectionHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
BackupHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Device Management (MDM)Hide 11 FeaturesShow 11 Features
Not enough data
8.2
1,636
Platform - Mobile Device Management (MDM)
Not enough data
8.3
141
Operating System
Not enough data
9.2
158
Not enough data
8.0
155
Not enough data
8.0
152
Management
Not enough data
8.3
153
Not enough data
7.8
145
Not enough data
7.9
145
Not enough data
7.8
146
Not enough data
7.9
147
Security
Not enough data
8.3
148
Not enough data
8.3
146
Enterprise IT ManagementHide 11 FeaturesShow 11 Features
Not enough data
8.3
2,970
Analysis
Not enough data
8.0
273
Platform
Not enough data
7.6
264
Not enough data
8.9
276
Not enough data
8.0
258
Not enough data
8.5
274
Not enough data
8.2
270
Security
Not enough data
8.6
279
Not enough data
9.1
284
Not enough data
7.4
262
Not enough data
8.6
271
Not enough data
8.0
259
Remote DesktopHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Barracuda MSP
Barracuda MSP
NinjaOne
NinjaOne
Barracuda MSP and NinjaOne are categorized as Remote Support, Remote Monitoring & Management (RMM), and Server Backup
Unique Categories
Barracuda MSP
NinjaOne
Reviews
Reviewers' Company Size
Barracuda MSP
Barracuda MSP
Small-Business(50 or fewer emp.)
75.7%
Mid-Market(51-1000 emp.)
18.9%
Enterprise(> 1000 emp.)
5.4%
NinjaOne
NinjaOne
Small-Business(50 or fewer emp.)
46.3%
Mid-Market(51-1000 emp.)
49.4%
Enterprise(> 1000 emp.)
4.3%
Reviewers' Industry
Barracuda MSP
Barracuda MSP
Information Technology and Services
54.1%
Computer & Network Security
18.9%
Computer Networking
8.1%
Hospital & Health Care
5.4%
Retail
2.7%
Other
10.8%
NinjaOne
NinjaOne
Information Technology and Services
28.0%
Computer & Network Security
13.3%
Hospital & Health Care
4.3%
Computer Software
3.3%
Manufacturing
3.1%
Other
47.9%
Most Helpful Reviews
Barracuda MSP
Barracuda MSP
Most Helpful Favorable Review
Brent F.
BF
Brent F.
Verified User in Computer Networking

Note Edit on 5/24/2017 - Check out the new ECHO Platform - NO Silverlight required and all browsers are supported! - Product is easy to use even if it's the first time you've seen it. It is nice to have a branded solution that is not being sold outside of...

Most Helpful Critical Review
Verified User in Internet
GI
Verified User in Internet

Restoring a large amount (770 GB in our case) of data takes days or weeks. Despite your internet, network and server speed, this is a 32 bit app. Support is not 24/7. I learned all this the hard way.

NinjaOne
NinjaOne
Most Helpful Favorable Review
Adam L.
AL
Adam L.
Verified User in Recreational Facilities and Services

Easy to Deploy and implement and integrate into our systems from startup, and gives super detailed information. It saves us a lot of time because we are spread out over 65 locations and can remote in to help our employees! We've received raving feedback...

Most Helpful Critical Review
JS
Joe S.
Verified User in Computer & Network Security

It's organization. How it displays assets, its lack of being able to see a top-down for the client. Being able to search by user. It just feels like a toy version of an RMM.

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Discussions
Barracuda MSP
Barracuda MSP Discussions
Monty the Mongoose crying
Barracuda MSP has no discussions with answers
See all discussions
NinjaOne
NinjaOne Discussions
Do I need a WSUS Server to enable patch management on Windows devices?
6 comments
Jenny T.
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
How do I make a script to block all users on a PC from executive .MSI / .exe files?
2 comments
Pani R.
PR
Their accounts should be regular users. Their accounts should not be administrators.Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 comments
Brian A.
BA
Hey Sam, We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
See all discussions
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