G2 reviewers report that Datto RMM excels in user satisfaction, with a higher overall rating compared to Barracuda for MSPs. Users appreciate its intuitive interface and the ability to manage multiple devices efficiently, highlighting features like the capability to create and deploy scripts across various sites.
Users say that Barracuda for MSPs offers excellent support and resources, particularly for small businesses. Reviewers commend the training programs and marketing content, which they find valuable for enhancing their operational capabilities and security posture.
According to verified reviews, Datto RMM stands out for its ease of administration, with users noting that it allows for extensive control over device management. This is particularly beneficial for those managing a large number of devices, as it simplifies the administrative workload.
Reviewers mention that Barracuda for MSPs provides a strong focus on security, with features that are easy to learn and implement. Users appreciate the ability to view all machines on the network from a single interface, which enhances their monitoring capabilities.
G2 reviewers highlight that while both products have their strengths, Datto RMM has a more robust market presence, reflected in its higher number of recent reviews. This suggests a more active user base and potentially more up-to-date feedback on its performance and features.
Users express that while Barracuda for MSPs has a solid offering, it may not meet the specific needs of all users as effectively as Datto RMM. Some users have noted challenges in configuration, which can impact their overall experience with the product.
Pricing
Entry-Level Pricing
Barracuda for MSPs
No pricing available
Datto RMM
No pricing available
Free Trial
Barracuda for MSPs
Free Trial is available
Datto RMM
Free Trial is available
Ratings
Meets Requirements
8.2
32
8.9
650
Ease of Use
8.4
32
8.9
695
Ease of Setup
8.3
28
8.8
603
Ease of Admin
8.2
27
8.9
500
Quality of Support
7.8
31
8.5
588
Has the product been a good partner in doing business?
We use Datto for patch management and limited software deployments. We also occasionally will use it to remotely access a workstation. Read more
What can RMM see?
2 Comments
MS
Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.