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Compare Balto and People.ai

At a Glance
Balto
Balto
Star Rating
(574)4.8 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Balto
People.ai
People.ai
Star Rating
(629)4.5 out of 5
Market Segments
Enterprise (54.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about People.ai
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Balto excels in automation, significantly reducing manual work for users. One user highlighted how Balto provides agents with dynamic prompts for effective discovery questions and rebuttals, streamlining the sales process.
  • Users say that People.ai offers a transformative experience for managing sales motions, with insights that drive data-driven decisions. Reviewers appreciate the platform's user-friendly interface and the depth of information it provides, making it a valuable tool for sales teams.
  • According to verified reviews, Balto's implementation process is notably smooth, with users praising the clarity and support from the implementation team. This ease of setup contrasts with some users' experiences with People.ai, who mentioned challenges in configuration.
  • Reviewers mention that People.ai's customer success team is a standout feature, integrating well with client organizations and influencing product development positively. This level of support is a key differentiator for users who value partnership in their software solutions.
  • Users highlight that Balto's ease of use is a significant advantage, with many finding the platform intuitive and efficient for real-time assistance during calls. This user-friendly design contributes to higher satisfaction ratings compared to People.ai.
  • According to recent feedback, while People.ai has a strong presence in the enterprise market, Balto's focus on the mid-market allows it to cater effectively to a different segment, with users appreciating its tailored features for their specific needs.
Pricing
Entry-Level Pricing
Balto
No pricing available
People.ai
No pricing available
Free Trial
Balto
No trial information available
People.ai
No trial information available
Ratings
Meets Requirements
9.5
410
8.8
412
Ease of Use
9.6
413
8.9
414
Ease of Setup
9.6
222
8.3
81
Ease of Admin
9.4
120
8.3
85
Quality of Support
9.6
398
9.1
329
Has the product been a good partner in doing business?
9.8
122
9.4
87
Product Direction (% positive)
9.8
376
8.0
352
Features by Category
Account Data ManagementHide 20 FeaturesShow 20 Features
Not enough data
8.7
119
Lead Intelligence
Not enough data
8.6
68
Not enough data
8.5
87
Not enough data
Feature Not Available
Lead Management
Not enough data
8.6
67
Not enough data
8.5
68
Not enough data
8.6
69
Marketing Campaigns
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
46
Not enough data
8.6
72
|
Verified
Not enough data
8.7
58
Campaign Execution
Not enough data
Feature Not Available
Not enough data
9.0
71
Not enough data
8.9
69
Not enough data
9.0
55
Agentic AI - Account Data Management
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
8.9
85
Lead Facilitation
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Organization
Not enough data
9.0
54
|
Verified
Not enough data
9.0
54
|
Verified
Not enough data
8.8
52
|
Verified
Performance Analysis
Not enough data
9.0
57
|
Verified
Not enough data
9.0
64
|
Verified
Sales Analysis
Not enough data
8.8
46
|
Verified
Not enough data
9.0
55
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
8.8
34
Logistics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Editing & Design
Not enough data
9.2
11
Not enough data
9.4
13
Not enough data
8.6
16
Not enough data
9.0
16
Not enough data
8.7
10
Agentic AI - Org Chart
Not enough data
Feature Not Available
Not enough data
Not enough data
Conversation IntelligenceHide 15 FeaturesShow 15 Features
9.4
245
Not enough data
Call Analytics
9.4
204
Not enough data
9.4
208
Not enough data
9.4
219
Not enough data
Feature Not Available
Not enough data
Artificial Intelligence - Conversation Intelligence
Feature Not Available
Not enough data
9.3
200
Not enough data
Not enough data
Not enough data
Generative AI
9.4
134
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contact Center Quality AssuranceHide 10 FeaturesShow 10 Features
9.5
174
Not enough data
Quality Assurance
9.6
165
Not enough data
9.5
162
Not enough data
9.5
159
Not enough data
Engagement
9.6
168
Not enough data
9.6
163
Not enough data
9.5
165
Not enough data
Performance
9.5
163
Not enough data
9.7
165
Not enough data
Generative AI
9.4
128
Not enough data
9.4
128
Not enough data
Customer Revenue OptimizationHide 14 FeaturesShow 14 Features
Not enough data
8.9
72
Sales Team
Not enough data
9.0
42
Not enough data
8.8
39
Not enough data
8.9
40
Intelligence
Not enough data
9.1
41
Not enough data
Feature Not Available
Not enough data
9.0
39
Mapping
Not enough data
8.9
45
Not enough data
8.9
40
Agentic AI - Customer Revenue Optimization
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Natural Language Generation (NLG)Hide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Data Ingestion
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
Not enough data
8.6
56
Revenue Sourcing and Forecasting
Not enough data
8.9
27
Not enough data
9.0
37
Not enough data
8.8
36
Not enough data
8.9
25
Not enough data
8.7
29
Not enough data
7.5
6
Not enough data
7.6
7
CRM Data Enrichment
Not enough data
9.2
36
Not enough data
9.1
38
Not enough data
9.3
35
Not enough data
9.3
29
Not enough data
7.9
8
Account Management
Not enough data
8.9
35
Not enough data
Feature Not Available
Not enough data
9.1
33
Not enough data
9.0
38
Not enough data
7.8
10
Not enough data
7.7
5
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Sales Performance ManagementHide 14 FeaturesShow 14 Features
Not enough data
8.7
228
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
8.6
82
Not enough data
8.6
91
Not enough data
8.3
55
|
Verified
Not enough data
8.9
119
Personalization
Not enough data
8.7
102
Not enough data
8.9
141
|
Verified
Not enough data
9.0
166
|
Verified
Not enough data
8.7
112
|
Verified
Administrative
Not enough data
8.9
139
|
Verified
Not enough data
8.7
107
|
Verified
Not enough data
8.7
112
Not enough data
8.7
144
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.6
88
Not enough data
8.5
79
Not enough data
8.8
72
Not enough data
8.9
100
Not enough data
8.8
82
Predictive Analytics
Not enough data
8.7
80
Not enough data
8.6
96
Not enough data
8.6
82
Not enough data
8.7
85
Sales Management
Not enough data
8.6
91
Not enough data
8.7
85
Not enough data
8.8
107
Not enough data
9.0
124
9.4
171
8.7
92
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
9.4
156
8.6
54
|
Verified
9.5
152
8.4
54
9.3
145
8.5
41
Feature Not Available
8.7
36
Feedback
9.5
143
8.7
45
|
Verified
9.4
153
8.9
60
|
Verified
9.4
146
9.0
45
9.3
148
9.1
60
|
Verified
9.3
150
8.7
56
|
Verified
9.4
151
8.7
49
|
Verified
9.3
147
9.1
49
Generative AI
9.4
83
Not enough data
Not enough data
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Balto
Balto
Small-Business(50 or fewer emp.)
23.7%
Mid-Market(51-1000 emp.)
49.5%
Enterprise(> 1000 emp.)
26.7%
People.ai
People.ai
Small-Business(50 or fewer emp.)
10.4%
Mid-Market(51-1000 emp.)
35.4%
Enterprise(> 1000 emp.)
54.2%
Reviewers' Industry
Balto
Balto
Insurance
50.7%
Consumer Services
9.3%
Financial Services
5.2%
Telecommunications
4.1%
Hospital & Health Care
3.5%
Other
27.1%
People.ai
People.ai
Computer Software
36.0%
Information Technology and Services
31.9%
Telecommunications
9.4%
Computer & Network Security
5.0%
Internet
2.1%
Other
15.5%
Alternatives
Balto
Balto Alternatives
Observe.AI
Observe.AI
Add Observe.AI
Gong
Gong
Add Gong
Chorus by ZoomInfo
Chorus by ZoomInfo
Add Chorus by ZoomInfo
NiCE CXone Mpower
NiCE CXone Mpower
Add NiCE CXone Mpower
People.ai
People.ai Alternatives
Clari
Clari
Add Clari
Outreach
Outreach
Add Outreach
Gong
Gong
Add Gong
Aviso
Aviso
Add Aviso
Discussions
Balto
Balto Discussions
Has there been any thought of Balto in a higher-education context ?
2 Comments
Marc B.
MB
Hi Adonis! Great idea. We've actually looked into using Balto for alumni relations teams to help universities fundraise and keep their alumni engaged. I...Read more
Can we make it capture keywords faster so it can keep up with our screen pops?
2 Comments
LT
Absolutely. Read more
No questions.
1 Comment
Donnie O.
DO
Great applicationRead more
People.ai
People.ai Discussions
Time to reflect activity in PeopleAI
1 Comment
Don L.
DL
What is the polling cycle time to reflect new activity ? Read more
Can Salesforce be synced with People.ai?
1 Comment
Terry T.
TT
Yes, absolutelyRead more
what is the best use of People.AI for sales reps?
1 Comment
KK
Hello Mitchel, Thank you for your question. We have a page dedicated to People.ai's Solutions for Sales on our website...Read more