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Compare Balto and Terret.ai 
Featured Products
At a Glance
Market Segments
Mid-Market (49.7% of reviews)
Mid-Market (63.8% of reviews)
Entry-Level Pricing
No pricing available
Per user, per month
Balto
Star Rating
(566)4.8 out of 5
Market Segments
Mid-Market (49.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BaltoTerret.ai
Star Rating
(612)4.4 out of 5
Market Segments
Mid-Market (63.8% of reviews)
Pros & Cons
Entry-Level Pricing
Per user, per month
Learn more about Terret.aiBalto vs Terret.ai
When assessing the two solutions, reviewers found Balto easier to use, set up, and administer. Reviewers also preferred doing business with Balto overall.
- Reviewers felt that Balto meets the needs of their business better than Terret.ai.
- When comparing quality of ongoing product support, reviewers felt that Balto is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Balto over Terret.ai.
Pricing
Entry-Level Pricing
Balto
No pricing availableTerret.ai
Platform
Per user, per month
Pricing available upon request. Per-user, per license pricing.
Free Trial
Balto
No trial information availableTerret.ai
Free Trial is available
Ratings
Meets Requirements
9.5
408
8.8
534
Ease of Use
9.6
411
8.8
544
Ease of Setup
9.6
220
8.6
186
Ease of Admin
9.5
119
8.8
53
Quality of Support
9.6
396
9.0
324
Has the product been a good partner in doing business?
9.8
121
9.6
57
Product Direction (% positive)
9.8
374
8.9
508
Features by Category
Call Analytics
9.4
204
6.2
51
9.4
208
6.6
52
9.4
219
6.9
54
Feature Not Available
Feature Not Available
Agent Performance Management
Feature Not Available
7.1
56
9.3
200
6.0
48
9.4
217
7.1
56
Generative AI
9.4
134
7.1
14
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality Assurance
9.6
164
Not enough data
9.5
162
Not enough data
9.5
159
Not enough data
Engagement
9.6
167
Not enough data
9.6
163
Not enough data
9.5
164
Not enough data
Performance
9.5
163
Not enough data
9.7
165
Not enough data
Generative AI
9.4
128
Not enough data
9.4
128
Not enough data
Data Ingestion
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
8.4
236
Not enough data
9.0
243
Not enough data
8.3
237
Not enough data
7.2
213
Not enough data
8.0
220
Not enough data
8.1
216
Not enough data
8.2
205
CRM Data Enrichment
Not enough data
7.7
218
Not enough data
7.9
224
Not enough data
7.4
212
Not enough data
6.8
198
Not enough data
7.3
189
Account Management
Not enough data
7.6
207
Not enough data
7.4
199
Not enough data
7.4
201
Not enough data
8.2
210
Not enough data
8.1
197
Not enough data
7.6
190
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.2
319
Not enough data
7.9
319
Not enough data
Feature Not Available
Not enough data
8.5
338
Not enough data
8.2
320
Predictive Analytics
Not enough data
7.5
316
Not enough data
8.2
354
Not enough data
7.9
351
Not enough data
8.8
361
Sales Management
Not enough data
8.9
354
Not enough data
7.1
301
Not enough data
7.7
325
Not enough data
8.2
342
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
9.4
156
Not enough data
9.5
152
Not enough data
9.3
145
Not enough data
Feature Not Available
Not enough data
Feedback
9.5
143
Not enough data
9.4
153
Not enough data
9.4
146
Not enough data
9.3
148
Not enough data
9.3
150
Not enough data
9.4
151
Not enough data
9.3
147
Not enough data
Generative AI
9.4
83
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Balto and Terret.ai are categorized as Conversation Intelligence
Unique Categories
Terret.ai is categorized as Revenue Operations & Intelligence (RO&I) and Sales Analytics
Reviews
Reviewers' Company Size
Balto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Terret.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
50.9%
Consumer Services
9.3%
Financial Services
5.0%
Telecommunications
4.1%
Hospital & Health Care
3.5%
Other
27.1%
Computer Software
47.4%
Information Technology and Services
21.4%
E-Learning
8.4%
Computer & Network Security
5.3%
Education Management
2.3%
Other
15.3%
Discussions
Has there been any thought of Balto in a higher-education context ?
2 Comments
MB
Hi Adonis!
Great idea. We've actually looked into using Balto for alumni relations teams to help universities fundraise and keep their alumni engaged. I...Read more
Can we make it capture keywords faster so it can keep up with our screen pops?
2 Comments
LT
Absolutely. Read more
Terret.ai has no discussions with answers
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