Customer Support and Professional Services/Consulting.
Can be complex to learn. API isn't intuitive. Uses XML which tends to be a bit more picky about the order of properties. Wasn't great documentation on Intacct about v2 or v3 and why you should use one over the other.
What I really like about Bench is that it is overall a smooth process for the most part. They have lots of integrations for different sites and apps which makes the process very smooth. You can also ask various questions and they have tax advisors that can...
tldr; missed the deadline to file my business return and bungled my personal return. Bench did not file my business return with NYC on time. When I received notices from the city and asked Bench, they replied that they did not do municipal filings....
Customer Support and Professional Services/Consulting.
What I really like about Bench is that it is overall a smooth process for the most part. They have lots of integrations for different sites and apps which makes the process very smooth. You can also ask various questions and they have tax advisors that can...
Can be complex to learn. API isn't intuitive. Uses XML which tends to be a bit more picky about the order of properties. Wasn't great documentation on Intacct about v2 or v3 and why you should use one over the other.
tldr; missed the deadline to file my business return and bungled my personal return. Bench did not file my business return with NYC on time. When I received notices from the city and asked Bench, they replied that they did not do municipal filings....