# Zeni Reviews **Vendor:** Zeni **Category:** [Accounting Firms ](https://www.g2.com/categories/accounting-firms) **Average Rating:** 4.6/5.0 **Total Reviews:** 81 ## About Zeni Zeni is an AI bookkeeping software backed by a dedicated finance team. With a comprehensive suite of financial tools and services, you can leverage automation to save 70 hours per month and increase the accuracy of your financial operations What Zeni Does: - AI Agents for Bookkeeping & Reconciliation - Instant Read on Cash Flow & Burn - Automated Bill Pay, Invoicing & Expense Controls - Dedicated Finance Team Oversight - Multi-Entity + Multi-Currency Accounting No waiting on month-end closes. No back-and-forth spreadsheets. Just always-up-to-date financials. The Impact: Teams reclaim time, eliminate manual errors, and run their business with real-time financial intelligence. ## Zeni Reviews ### 1. Exactly What We Needed for a Nuanced Billing Model **Rating:** 5.0/5.0 stars **Reviewed by:** Breann C. | Chief Operating Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Zeni?** Their process discipline and reporting. Zeni is very strong at building clear workflows and actually following them. Their reporting has been especially valuable — it makes forecasting and understanding growth across different parts of the business much easier. In our industry, this level of financial visibility and structure is rare, and it’s been a big differentiator for us. **What do you dislike about Zeni?** Very little. They operate on hours that differ from ours since we’re PST, which can occasionally create small timing challenges, but it’s minor and hasn’t impacted outcomes or responsiveness in a meaningful way. **Recommendations to others considering Zeni:** If you have a complex or high-volume billing model and want strong processes, clean reporting, and a team that can scale with you, Zeni is a great partner. They’re especially valuable if you don’t want to build out an internal billing function but still need structure and visibility you can rely on. **What problems is Zeni solving and how is that benefiting you?** Zeni handles all of our billing, accounts receivable, and financial reporting. Our business model is nuanced, with a high volume of weekly transactions that vary by client type, billing cadence, and service structure. They do an excellent job managing both recurring and one-off billing, setting up new clients correctly, and staying on top of follow-ups. Realistically, this would require at least one full-time hire (if not two) to manage internally. Using Zeni allows us to offload a very operationally heavy function while maintaining accuracy, consistency, and visibility. ### 2. Expert-Led Service with Stellar Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon K. **Reviewed Date:** January 19, 2026 **What do you like best about Zeni?** Zeni has been a meaningful step up for us since transitioning from our previous provider. They’re highly detail-oriented and extremely organized—doing the heavy lifting to get our books in the right order while minimizing what they need from us, which gives us time back. Meetings are efficient because they show up prepared, and requests are clearly tracked and easy to complete. They’re also very responsive over Slack, and the dashboard plus monthly financial statements have been reliable. **What do you dislike about Zeni?** Nothing at the moment as we just began working with them in December 2025. **What problems is Zeni solving and how is that benefiting you?** I use Zeni for tax credits and bookkeeping. Their R&D tax team helps us get credits, and the bookkeeping team ensures accurate financials of the P&L. Their attention to detail and customer service save time by handling critical information and keeping our books in order. ### 3. Reliable Accounting Support with Room for Enhanced Availability **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Zeni?** I find Zeni easy to use, especially when transitioning to a new company. Their support is super attentive to our numbers, with a great team designated to help us through any questions. They consistently fix bugs in Zeni BillPay, so we never have issues with the app. I enjoy how I can approve bills through my permission levels, and my CFO takes care of higher bills which helps fix previous bill pay issues. Zeni has saved us a lot of time by entering bills for approval easily. Their expertise in bookkeeping, keeping our ledgers and books up to date, is very valuable. They are very knowledgeable in GAAP principles, which is impressive and helpful. Zeni also helps improve our use of QuickBooks by keeping our numbers up to date and addressing loose ends. I can always count on them to catch bookkeeping issues we might miss. **What do you dislike about Zeni?** If I could change anything about Zeni, it would be that I would hope that they would be available maybe past 12PM Pacific Standard Time. Sometimes it's really hard to get a hold of them anytime after twelve midday, because it seems like most of their teams are international, so they're out of the day. So it would be helpful if they had some people that were there up until maybe four or 5PM Pacific Standard Time where they could still answer all our questions, and we wouldn't have to wait the next day. **Recommendations to others considering Zeni:** if you want all in one resources, zeni can make it happen. With their bookkeeping services and bill pay, they have all the tools you need to make it a onetime help search. **What problems is Zeni solving and how is that benefiting you?** I find Zeni helps organize bill payments, saving my CEO time by handling approvals. Their solutions have eased our team's workload and improved bookkeeping accuracy. **Official Response from Madison Carsey:** > Hi there, Thank you for the feedback! We’re glad to hear your account manager keeps you well-informed — we love hearing that. We also appreciate your note about international payments; it’s valuable feedback and something we’re actively exploring for the future. Thanks for being a Zeni customer! — The Zeni Team ### 4. Outstanding Service with a Dedicated Team **Rating:** 4.5/5.0 stars **Reviewed by:** Val S. | Chief of Staff, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Zeni?** We really like that dedicated team and response time **What do you dislike about Zeni?** While some of the team is close to our timezone, our accounting team (controller) closes their business day at noon our time. Just an adjustment in our workday. But they are very responsive to inquiries sent after their working hours. We get a response that next morning. **Recommendations to others considering Zeni:** Really consider what you need and negotiate the packages for your needs. They are very flexible. **What problems is Zeni solving and how is that benefiting you?** Our controller and accounting team are keeping up daily on transactions so at any point we have confidence in our numbers. They consistently close the books and point out areas where we may need to adjust and expense GL's that are increasing in costs so that we can protect and be more aware of our runway. **Official Response from Madison Carsey:** > Hi Val, Thank you for the kind words about our team and response time — we really appreciate it! We also hear your feedback on timezone coverage and are actively working to improve this. Thanks for being a Zeni customer! — The Zeni Team ### 5. Decent for Bill Pay, But Frustrating Slowness and Service **Rating:** 1.0/5.0 stars **Reviewed by:** Mandy S. **Reviewed Date:** November 13, 2025 **What do you like best about Zeni?** I appreciate Zeni for its ability to help us keep more accountability with our bill pay and accounts payable. The service's cost-effectiveness was a significant factor in choosing it, which I found appealing. I also find their knowledge of correct financial practices helpful as they have been able to assist in organizing our QuickBooks more effectively. Moreover, I like the simplicity of their dashboard, which makes it user-friendly. **What do you dislike about Zeni?** I am experiencing bugs and slowness with Zeni, which has made me consider leaving the partnership. Additionally, I am not satisfied with changes being made to my QuickBooks account without prior notice. There is also a lack of personal customer attention, which I find disappointing. I found the training on how to use the software and the access to help lacking. There was also not enough communication about expectations. **What problems is Zeni solving and how is that benefiting you?** I rely on Zeni for bill pay and financial management, benefiting from improved accountability with accounts payable and organizing QuickBooks efficiently. **Official Response from Ben Ashworth:** > Hi Mandy, Thanks for taking the time to share your feedback. We’re glad to hear that Zeni’s Bill Pay and support have been helpful for your team. We appreciate the candid feedback. We are taking this into serious consideration and working to ensure we improve both your platform and service experience with Zeni. We would like to connect you with our CEO to ensure you feel fully supported moving forward and that this issue is resolved. We appreciate the opportunity to address these issues together, and we’re committed to making sure Zeni is a reliable, transparent, and efficient partner for your business. — The Zeni Team ### 6. Intuitive Budgeting with Clear Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Leonardo G. | Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Zeni?** I really appreciate how Zeni provides excellent visibility and clarity into the company's budget and helps track the burn rate against the plan effectively. It is very beneficial that uploading the plan is straightforward, which allows us to easily monitor our progress versus the plan. The access controls are another aspect I like, as they enable multiple people to check progress asynchronously without causing any disruption. The intuitive nature of the platform makes it easy to grasp, and it encompasses everything needed for budgeting purposes, which is highly convenient. Additionally, their high yield savings account is an excellent value proposition that we have experimented with and found advantageous. **What do you dislike about Zeni?** Not much, we're pretty happy with it! We did have an issue where one company paid a bill through Zeni but there was a bug and we accidentally paid for the bill twice. **What problems is Zeni solving and how is that benefiting you?** I find Zeni gives visibility into budgeting and burn rates, allowing me to track plans easily. It's intuitive and includes features like high-yield savings, benefiting our teams with role-based access for asynchronous progress review. **Official Response from Madison Carsey:** > Hi Leonardo, Thank you so much for the thoughtful feedback! We’re thrilled to hear that Zeni’s budgeting tools, burn tracking, access controls, and high-yield savings have been valuable for your team. We also appreciate you flagging the duplicate-payment bug — our team has resolved that issue, and feedback like yours helps us keep improving. Thanks again for being a Zeni customer! — The Zeni Team ### 7. Great AI-enabled accounting services company **Rating:** 5.0/5.0 stars **Reviewed by:** Robin D. | Head of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Zeni?** The staff is very knowledgeable and responsive. The month end reporting continues to be great. **What do you dislike about Zeni?** I believe the issue around not being able to download the list of missing receipts in a CSV/XLS format still continues to be an issue. **Recommendations to others considering Zeni:** It's a great, cost-effective way for small teams to manage your accounting, bookkeeping and financial processes. **What problems is Zeni solving and how is that benefiting you?** Bookkeeping, month end reconciliation, bill payments, etc. ### 8. Scam, Fraud, Deducted thousands of dollars from our bank 'by accident' **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Zeni?** Nothing. We have not received the service we've paid for, for more than 8 months. **What do you dislike about Zeni?** We engaged with Zeni in June to clean up our revenue and accounting. It's been EIGHT MONTHS, and we've paid Zeni over EIGHT THOUSAND dollars, and it's STILL NOT DONE. Last month, they deducted 5 THOUSAND DOLLARS from our bank without our approval. It turned out to be an 'accident' - and then took over a week for them to return the money. Every interaction with them, they give me the runaround. Our revenue is not done. I have received literally nothing of value after paying more than 8 thousand dollars over the last 8 months. So now, I stopped payments, and I've demanded that they finish our revenue before I continue paying. And now they've paused services. I will be reporting this fraudulent company to the FTC. This is a scam company dressed in fancy technology. These are fraudsters. STAY FAR AWAY FROM THESE PEOPLE **Recommendations to others considering Zeni:** STAY FAR AWAY **What problems is Zeni solving and how is that benefiting you?** After 8 months and 8 thousand dollars spent, literally NOTHING ### 9. Dependable Accounting with Stellar Support and Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Leisha D. **Reviewed Date:** November 18, 2025 **What do you like best about Zeni?** I appreciate Zeni's pricing, which was significantly better than my previous vendor, providing much-needed financial relief to my struggling business. The AI integration in Zeni's software greatly enhances our accounting processes, improving both reporting and response time. I value the cleanliness and ease of use of the software, as it makes our operations more efficient. The staff at Zeni is fantastic, offering great responsiveness and expertise in the field, which encourages me to continue our partnership. Overall, Zeni's services have provided a dependable, efficient, and cost-effective solution for our accounting needs. **What do you dislike about Zeni?** no **What problems is Zeni solving and how is that benefiting you?** I use Zeni for accounting, benefiting from its AI integration for efficient reporting and responsive service, while its competitive pricing has alleviated financial strain. ### 10. Love Zeni and the service they provide! **Rating:** 5.0/5.0 stars **Reviewed by:** Craig C. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Zeni?** What I like best about Zeni.AI is that it provides real-time financial visibility, automates my bookkeeping, and centralizes all financial operations—from bill pay to tax support—into one streamlined platform. It combines the speed and accuracy of AI with the strategic insight of a dedicated finance team, giving me peace of mind and freeing up time to focus on growing the business. With Zeni, I always know where my finances stand, and I no longer have to worry about compliance, reporting delays, or managing multiple vendors. **What do you dislike about Zeni?** What I like least about Zeni.AI is that it’s primarily tailored for U.S.-based companies, which limits flexibility for international operations or compliance with global standards like GDPR. The platform can also be relatively expensive for very early-stage startups, and while the AI is powerful, there are occasional limitations in how it handles unique or complex transactions—sometimes requiring manual intervention or follow-up with the support team. **Recommendations to others considering Zeni:** If you’re considering using Zeni.AI, take full advantage of its real-time dashboard and automation features from day one—it’s a huge time-saver. Make sure to set up clear financial categories early to help the AI learn faster and reduce manual corrections. Regularly communicate with your assigned finance team; their insights can be incredibly valuable during fundraising or strategic planning. Also, use Zeni for more than just bookkeeping—tap into their forecasting, tax support, and fractional CFO services as your business grows. Finally, ensure your team is trained on how to upload receipts and tag expenses properly to keep everything clean and audit-ready. **What problems is Zeni solving and how is that benefiting you?** Key benefits that I see are the following: 1. Eliminates need for a large internal finance team 2. Automates routine workflows and compliance 3. Provide real-time insights into our cash position, runway, and expenses 4. Helps answer investor questions quickly with accurate, current data 5. Increased Financial Accuracy and Control. Helps reduce any errors. 6. Impressive, centralized platform 7. Peace of mind as it helps me with being in compliance, audits, taxes and reconciliations. 8. Great team of experts that comes with the service. **Official Response from Madison Carsey:** > Hi Craig, Thank you for sharing such a thoughtful review — we’re thrilled that Zeni’s real-time visibility, automation, and all-in-one platform have helped streamline your financial operations. We also appreciate your feedback on international support and early-stage pricing. Expanding global capabilities and enhancing edge-case AI handling are key areas we’re actively working on. Thanks for trusting Zeni with your finance operations! — The Zeni Team ### 11. Great finance partner - great for small and mid sized companies who are rapidly scaling **Rating:** 5.0/5.0 stars **Reviewed by:** frank c. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Zeni?** Definitely feel like i get value for what they cost our business on a monthly basis. Great dashboard and interface. easy team to work with. **What do you dislike about Zeni?** use of offshore resources in southeast asia can sometimes create a small delay/lag in response times during the day but it has never been an issue in the three years i've used them at our company. **Recommendations to others considering Zeni:** If you don't know what you need, start small and expand your service set as your requirements change. You can do this on an as needed basis. They have an account manager that checks in on your usage/future needs on a quarterly basis (which is helpful) we have approx. quintupled the services/resources we use on a monthly basis since we first engaged with them. **What problems is Zeni solving and how is that benefiting you?** They oversee our entire finance function (AR, AP, billing, closing month/year, taxes, etc) What is great about zeni is their ability to add resources as our needs and complexity increases. **Official Response from Madison Carsey:** > Hi Frank, Thank you for the great feedback! We're glad Zeni’s value, dashboard, and team have been helpful for your business. We appreciate your note on response times and are always working to improve coverage. Thanks for being a customer these past three years! — The Zeni Team ### 12. Effortless Bookkeeping and Insightful Dashboard **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2026 **What do you like best about Zeni?** The dashboard provides a wealth of information, and they handle all the heavy lifting, making it simple to create monthly management reports. Bookkeeping is seamless as well. **What do you dislike about Zeni?** I haven't experienced any drawbacks so far; their bookkeeping service has been effective. **Recommendations to others considering Zeni:** Zeni manages routine bookkeeping tasks efficiently, and you are assigned a controller who meets with you regularly to assist with interpretation and oversight. The availability of up-to-date financial dashboards displaying cash flow, burn rate, and KPIs is extremely useful, as is the option to generate reports whenever needed. **What problems is Zeni solving and how is that benefiting you?** Bookkeeping and tax services ### 13. Zeni's talented team and smart AI help me grow the business and rest easy **Rating:** 5.0/5.0 stars **Reviewed by:** Eric A. | Owner, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2025 **What do you like best about Zeni?** The ease of use and the fact that I have a team of talented people at Zeni. **What do you dislike about Zeni?** I have no dislikes. It's not less expensive than my prior bookkeeper, but way more valuable because of the time it frees up, and the team of experts watching my books and reviewing them with me. **Recommendations to others considering Zeni:** Consider the amount of time you spend with finances versus running or growing your business. Personally, I have spent collective hours every month saving receipts, answering emails, uploading files, downloading statements, and all that busywork. Zeni has eliminated so many steps through intelligent QuickBooks Plus connections and smart software and it leaves me with a clear, easy-to-understand dashboard that can help me see our financials and make decisions more quickly and intelligently. Personally, I like numbers, but have a ton of things to do to drive my business forward, so hiring Zeni to take care of the books and provide expert guidance and advice was a no-brainer. **What problems is Zeni solving and how is that benefiting you?** Zeni is solving a huge problem for me: the chaos and complexity of managing my finances. It’s like having a full, talented finance team—without the hassle of hiring and managing one. I get intelligent, frequent updates and a dashboard that gives me a crystal-clear overview of the metrics that matter most. The best part? I can stay focused on my core strengths, knowing that both seasoned pros and AI are keeping my books in top shape. Honestly, I sleep easier at night because of Zeni. ### 14. Comprehensive Technology and Service Stack **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2024 **What do you like best about Zeni?** I've also found the AI improvements to be incredibly beneficial with respect to classifying transactions. **What do you dislike about Zeni?** I don't see anything that Zeni can improve upon at this time. **Recommendations to others considering Zeni:** We replaced Bill.com for Zeni and never looked back. If you have a lean team, but need to run it like a massive team, then Zeni is a great option! **What problems is Zeni solving and how is that benefiting you?** Zeni is helping to eliminate an archaic accounting tech stack and filling it with great bookkeeping and fractional CFO services. ### 15. A welcome change for accounting for small companies! Zeni cares and delivers! **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel L. | President and COO, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2025 **What do you like best about Zeni?** Dashboard is quick, intuitive and keeps me out of QBO/QB Desktop, which I despise. I enjoy the clarity it brings and bi-directional updates it provides. I also get clear budgeting/forecasting tools so that I can begin planning further out than the narrow 3-month or 6-month standard. I can get more insight into the overall picture quickly and have help with concepts that are new for me (without a strong financial/accounting background). **What do you dislike about Zeni?** Dashboard could be a little more flexible. I'm not yet able to use some of the additional built-in features and they take up space on the dashboard. **Recommendations to others considering Zeni:** Do try it! If you want to save some money, consider working through their partnership with Mercury to get you started, as I did. They can be flexible, particularly if you have a tiny startup that is cash-strapped. **What problems is Zeni solving and how is that benefiting you?** I had a lack in understanding of our business accounting and this led to clarity and helpful understanding of areas that need to be cleaned up, simplified and standardized. I do find their approach a helpful one for a busy startup leader and the quick turnaround time in getting on a Zoom call helps us to make progress in dealing with our finances and getting a sense of our P&L and cash burn and runway. ### 16. Zeni for the Win!!! **Rating:** 5.0/5.0 stars **Reviewed by:** jennifer f. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Zeni?** What i love the most about Zeni, is there ability to have someone available to help us with our account, such as Khatizia. We love her. **What do you dislike about Zeni?** I don't really think i have anything that i dislike. Perhaps that some of the useful help is not available 25/8 **Recommendations to others considering Zeni:** I would reccomend others to not only consider their bill pay feature, but also their account management services. It is a great investment! **What problems is Zeni solving and how is that benefiting you?** Zeni has helped our small buisness thrive!! from streamlining our expenses to our bills, it has proven to be worth all our money. The best part about it, is that we have simplified our processes and the outcome has been great! We no longer have to worry about accepting and processing duplicate bills. ### 17. Love my Assigned Controller and Team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2024 **What do you like best about Zeni?** I love that Zeni gives a financial picture in real time, and that my team is always available to answer questions and is even more knowledgeable than the CPA and Controller I had before. **What do you dislike about Zeni?** The only problems I have are some glitches with the Bill Pay (which I won't use because of the glitches) and with the reporting. Overall, the best part about Zeni is my assigned team. **Recommendations to others considering Zeni:** I highly recommend Zeni for any business, especially e-commerce, which comes with it's own set of challenges. If you are looking for a more affordable option than hiring a traditional CPA or in-house, plus real-time financial data, Zeni is the best option I found. Moreover, my assigned Controller is very experienced and is helping to fix issues with our balance sheet that were ignored by my previous team. **What problems is Zeni solving and how is that benefiting you?** I had an in-house Controller who was managing an outside CPA doing our books. The Controller left and I decided to replace the CPA with a less expensive and more automated option, Zeni. I looked at different software and I loved the AI plus personal support of Zeni the most. Also, I have an e-commerce business, which Zeni specializes in. Margaret, our Controller, is excellent and meets with us weekly. ### 18. Finally, an accounting team that actually cares **Rating:** 5.0/5.0 stars **Reviewed by:** Darren F. | CEO • Co-Founder, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Zeni?** • A UI that makes sense (sorry, Quickbooks). Everything is clean, clear, and easy to use. • The team is fast, proactive, and genuinely care about getting things right – and ensuring we fully understand where we are and where we're going. • For the first time, we’re not getting surprise charges. They always provide an estimate upfront and wait for approval before moving forward. After nearly 20 years of running businesses, this level of transparency and care is a breath of fresh air. **What do you dislike about Zeni?** Honestly, nothing so far. But I'm fully transparent and will update this review if anything comes up. **Recommendations to others considering Zeni:** If you’re unsure, hop on a call with their team (ask for Lauren and Andrew). They know their stuff, they’re straight shooters, and they’ll always point you in the right direction. Whether that’s Zeni or something else. I never felt "pressured" or "sold to" through out the full buying process. **What problems is Zeni solving and how is that benefiting you?** Accounting used to be a constant source of stress. Chasing down numbers, second-guessing projections, and hoping we weren’t missing anything important. Our prior bookkeepers and tax advisors always seemed to be MIA. With Zeni, everything is organized, clear, and easy to stay on top of. We always know where we stand financially, which means fewer headaches and more time to focus on our customers. ### 19. Zeni lets us focus on what we do, and make decisions based on real-time information. **Rating:** 5.0/5.0 stars **Reviewed by:** Lance H. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Zeni?** Monthly insights and tracking relative to annual goals. **What do you dislike about Zeni?** Zeni used traditional metrics and KPI's for your business, I have some things I like to track that I do outside of Zeni because it hasn't fully customized to my reporting. **Recommendations to others considering Zeni:** Never regretted this move to Zeni. **What problems is Zeni solving and how is that benefiting you?** Cash flow and job costing is fine to understand when the project is finished, but can be corrected if understood before a project is finished. Zeni gives real-time information allowing us to course correct mid-project if challenges occur. ### 20. Reliable Solutions for SaaS Companies **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2025 **What do you like best about Zeni?** Our dedicated controller's knowledge and quick turnaround of month-end close. I really like having the ability to pick my controller's brain and have someone proactively making suggestions on how to make things better or more accurate. The whole team is always on top of things. **What do you dislike about Zeni?** At the end of the day it's still an outsourced team that might not be able to see the entire business. I haven't tried this yet, but I wonder how they would do with ad-hoc reporting requests that go beyond just financials but include operational metrics that might be coming from our CRM and other tools we use. **Recommendations to others considering Zeni:** If you are a small company with limited resources that needs someone to take over the day-to-day bookkeeping tasks, they are great! I will test how they do with combining financial metrics with operational metrics and get back here to see how well they do with that. **What problems is Zeni solving and how is that benefiting you?** Zeni automates our bookkeeping, financial reporting, and bill payments, reducing manual work and improving accuracy. This allows me to focus on strategic financial planning rather than daily accounting tasks. ### 21. Incredible experience, great for startups **Rating:** 5.0/5.0 stars **Reviewed by:** Derick L. | FinOps Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Zeni?** Our dedicated support is incredible, and very strategic / experienced. **What do you dislike about Zeni?** So far there have been no let downs, we love Zeni! **What problems is Zeni solving and how is that benefiting you?** Zeni manages our month end close and accounting. Our previous controller took weeks to close, had tons of errors, and was not a reliable strategic partner. Zeni has gone above and beyond in all of those areas! ### 22. Accounting platform swap to Zeni **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Zeni?** uses QBO as foundation, everyone very helpful, fast, and accommodating, in my first week of transition! Looking forward to use of your card, bill pay, and account services. Dashboard much more thorough with deeper dives than I've used prior. **What do you dislike about Zeni?** haven't seen it yet. Still transitioning over. **Recommendations to others considering Zeni:** Absolutely worth taking a look. Zeni has been very accommodating to our specific situation in transferring to their platform, and amazingly fast to get up and running. **What problems is Zeni solving and how is that benefiting you?** though still a startup only at 1 yr, our revenue tracking needs became to much for our prior platform, and we were going to need to move off of QBO to stay. Found Zeni and have been amazed at the speed of takeover and transition. Still in the early days, but amazed so far. Zeni seems to have it together and can accommodate our more complex needs ### 23. I get 3 work days back each month because of Zeni **Rating:** 5.0/5.0 stars **Reviewed by:** Jackson E. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2024 **What do you like best about Zeni?** The live dashboard. Its updated daily so i know where I am at financially at all times. **What do you dislike about Zeni?** Took a second to get fully onboarded but that was mostly my fault not getting the correct documents over. I honestly have no complaints **Recommendations to others considering Zeni:** get zeni yesterday. Just realize you are losing so much time doing this by yourself. **What problems is Zeni solving and how is that benefiting you?** I am a small business. Tried running my books for a while. I was always behind, always making mistakes, making it so hard to figure out where i was at financially. Then I got Zeni. I have my own personal finance team working around the clock for me for 1/10th the price of bringing in my own bookkeeper/controller. I love zeni and im never going back to doing my own books again. **Official Response from Melissa Garcia:** > We really appreciate your feedback! We're glad you've seen success with the time and cost savings Zeni's AI Bookkeeping solution offers. ### 24. Great bookkeeping for startups **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2024 **What do you like best about Zeni?** Saves us a lot of time reviewing our transactions. Pretty fast responsive time if we have questions or need suggestions. When they have questions on transactions, the spreadsheet they send me makes it easy for me to see what is outstanding and needs my responses. **What do you dislike about Zeni?** Sometimes there's a lot of questions on transactions - some being just needing my confirmation on whether or not a certain classification is ok. It's a downside that I need to go back and comb through to find service dates, receipts that somehow didn't make it into our shared software. But, I understand they don't have 100% insight into what we're using certain vendors or software for so Zeni needs the clarification. It's more of a slight downside. **What problems is Zeni solving and how is that benefiting you?** Zeni helps us with tax filings and bookkeeping - something I do not have time to dedicate to. There are hundreds of transactions each month to go through and review, classify, all which Zeni helps us do. **Official Response from Melissa Garcia:** > We're glad to hear that Zeni is saving you time and providing fast responses to your questions. We understand that the questions on transactions can be a bit overwhelming at times, but we appreciate your understanding as we strive to provide accurate and thorough bookkeeping services. ### 25. The Zeni team is always happy to assist our team! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2024 **What do you like best about Zeni?** They respond right away ready to assist! **What do you dislike about Zeni?** Can't say I dislike anything about working with Zeni **Recommendations to others considering Zeni:** If you are going to work with Zeni, be ready to work side by side with their great team of professionals! They will reuqiere your compnay's involment. **What problems is Zeni solving and how is that benefiting you?** Zeni is assisting us with our accoiunting needs. This is benefiting us trmendously by helping us stay consistant with out books. **Official Response from Madison Carsey:** > Hi there, Thank you so much for the wonderful feedback! We’re thrilled to hear that our team’s responsiveness has made a difference for you. We love supporting your business and truly appreciate your partnership. — The Zeni Team ### 26. Easy to set up and great customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Brad H. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2025 **What do you like best about Zeni?** Zeni seems really professional and their systems are purpose built. I like the very helpful people at Zeni. **What do you dislike about Zeni?** We're new customers and so far it's all going really well. **Recommendations to others considering Zeni:** We looked at five different alternatives and Zeni came out on top for services, pricing, and ease of working. **What problems is Zeni solving and how is that benefiting you?** Zeni is our new bookkeeper and tax firm. They are making the startup very easy and holding our hands at every step. ### 27. Competent, smooth and thorough **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Zeni?** Their people. Friendly, competent, qualified and committed. **What do you dislike about Zeni?** We have not encountered anything we dislike. **Recommendations to others considering Zeni:** Zeni's services are complete. Smart accountants who are extremely service oriented. Their accounting fit our business and they learned our business model quickly. **What problems is Zeni solving and how is that benefiting you?** They have taken on our accounting, including debiting and crediting, AP, and tying our financials. ### 28. Dream Come True as a Founder **Rating:** 5.0/5.0 stars **Reviewed by:** AJ B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Zeni?** No ball is ever dropped. They follow up until they get what they need from you. You have the benefits of having a real human looking over your books each month, but the efficiency and cost savings of having a software tool for accounting. **What do you dislike about Zeni?** Nothing comes to mind. Zeni is a great company to work with. **What problems is Zeni solving and how is that benefiting you?** The stress and time of closing our books each month and having updated financial reports. That side of my business is completely handled for me and I have reports anytime i need anything. **Official Response from Melissa Garcia:** > We are thrilled to hear that you are enjoying the personalized attention and efficiency of our services. Thank you for your kind words! ### 29. Great AI company **Rating:** 5.0/5.0 stars **Reviewed by:** Steven T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Zeni?** The dashboard where I can see all my data **What do you dislike about Zeni?** I don’t like the amount of meetings at the onboarding phase **What problems is Zeni solving and how is that benefiting you?** They help me with bookkeeping ### 30. Zeni for accounting and more **Rating:** 5.0/5.0 stars **Reviewed by:** josh p. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Zeni?** Zeni has a very personable staff and has formed a cohesive team within our ecosystem. **What do you dislike about Zeni?** I am very happy with Zeni - really like the service and communication **Recommendations to others considering Zeni:** Zeni has a slick dashboard to show you near realtime financial KPI's and has a solid team to perform all aspects of your accounting needs. They are expanding into other channels to help with online banking, credit cards, fractional cfo and payroll services. **What problems is Zeni solving and how is that benefiting you?** Zeni is providing an outsourced accounting function for our company, they also provide our accounts payable solution ### 31. Streamlined Bookkeeping and Financial Expertise with Zeni **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Zeni?** I really enjoy working with our bookkeepers—they’re friendly, knowledgeable, and always ready to help. Beyond managing our books, they’ve been instrumental in transitioning our Chart of Accounts to align with best practices for a company at our stage. Their expertise extends to recommending best practices in various accounting areas and suggesting suitable financial software solutions. **What do you dislike about Zeni?** I haven’t encountered any issues while working with Zeni. **What problems is Zeni solving and how is that benefiting you?** Zeni handles all our bookkeeping and ensures our financials are accurately reported in compliance with GAAP standards. Their support has allowed us to delay hiring an in-house finance team for the time being. **Official Response from Melissa Garcia:** > Thank you for sharing your positive experience with our bookkeepers! We're glad to hear that they've been friendly, knowledgeable, and helpful in providing expertise in various accounting areas and financial software solutions. ### 32. It’s been fast, easy and reliable! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Zeni?** I love how quick it does the bookkeeping and how many features it offers so that we can replace multiple platforms and softwares and house it under one rooof! **What do you dislike about Zeni?** I don't see any downsides, the onboarding process is a bit long but I think that's just because it needs to be thorough **What problems is Zeni solving and how is that benefiting you?** Streamlining our financials as well as making the data easy to understand and make decisions off of. **Official Response from Melissa Garcia:** > Thank you for your feedback! It is nice to see how Zeni's AI Bookkeeping software has helped you consolidate your resources to save time and money. Also, easily understanding the data and making decisions faster is always a big win! ### 33. Process driven apprach, effective solution **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2025 **What do you like best about Zeni?** Very easy to work with Clear instructions Process driven **What do you dislike about Zeni?** I haven't run into any issues yet. Things are moving along smoothly. **What problems is Zeni solving and how is that benefiting you?** Zeni came in to solve my accounting woes. As a founder the biggest headache each month was keeping up with bookkeeping, payments, and receiveables. Zeni was cost effective, and extremly easy to onboard. I would highly reccomend bringing them on to help offload your accounting and administrative tasks. **Official Response from Madison Carsey:** > Glad to hear we were able to help offload your accounting and administrative tasks. Did you by chance mean to leave five stars instead of one? :) ### 34. Save me and our organization time and money **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Zeni?** They manage an entire function of our organization and I am confident in their subject matter expertise. **What do you dislike about Zeni?** I believe we are one of a few nonprofit clients. I wish they had more nonprofits working wiht them. **Recommendations to others considering Zeni:** They have been a wonderful resource for us and are constantly adding capabilities to their platform. **What problems is Zeni solving and how is that benefiting you?** They function as our accounting department and saves me time and energy on managing internal people and department functionality. They are responsive and knowledgable. They are proactive on meeting deadlines and reporting so I don't have to worry about missed deadline or reports. ### 35. 5 Wasted Months **Rating:** 0.5/5.0 stars **Reviewed by:** Angel D. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2024 **What do you like best about Zeni?** They have some talented people. None of that matters due to the complete waste of time and money they turned out to be. **What do you dislike about Zeni?** Lack of any proactive outreach from account managers. **What problems is Zeni solving and how is that benefiting you?** Zeni was supposed to help us move from Freshbooks to Quickbooks, organize our books, take over accounts receivable, and provide CFO services. Only the CFO services were worthwhile. The rest was a nightmare. We started in October, by January they still did not have the Freshbooks transfer complete. Which is crazy, since being a digital agency, our books are relatively straightforward compared to other business that hold inventory. In February they attempted to charge us for Tax Services we were not using. After many delays we took a look at what we were getting and realized that none of the services we wanted to hand over were yet up an running. Even the CFO insights, the only thing worthwhile, were hamstrung by terrible inter-team communication at Zeni. ### 36. Smart Accounting for the Savvy SBO **Rating:** 5.0/5.0 stars **Reviewed by:** Zach B. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Zeni?** Ease of use, kindness of staff, no challenege is too big **What do you dislike about Zeni?** Sometimes scheduling can be difficult due to timezone, but really a non issue **What problems is Zeni solving and how is that benefiting you?** Simply put: we have complicated books. Not only is there a lot happening, but plenty happening in crypto! It's such a relief to be able to turn to a team of trusted experts to help me make sense of things and get items in an auditable state. I appreciate their diligence, patience, and generally positive outlook as we work with some of the most complicated things I do. ### 37. Best finance decision we've ever made **Rating:** 5.0/5.0 stars **Reviewed by:** Nate C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Zeni?** The Zeni dashboard helps us make quick decisions and be financially transparent with our team. **What do you dislike about Zeni?** I don't have any complaints beyond looking forward to expanded platform capabilities. **Recommendations to others considering Zeni:** Zeni is second to none - do yourself a favor and take the leap. **What problems is Zeni solving and how is that benefiting you?** We're a boutique consultancy with relatively complex accounting needs. I spent far too long working inside of our accounting and payroll platforms to not have solid reporting. I highly recommend Zeni; their platform is already saving me time. If I save 3 total hours a month, the service pays for itself based on opportunity cost alone. ### 38. 1 Stop for Compliance Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2024 **What do you like best about Zeni?** The team at Zeni is so responsive! We have enountered cases where Zeni took up the task and helped us with Reports and action items in hardly few hours. **What do you dislike about Zeni?** I never encountered anything that we dont like about Zeni. It has been an absolutely smooth experience. **Recommendations to others considering Zeni:** We would always say this our connects - If you are looking to build a one stop solution for your legal requirements and you are looking to be complaint ; Zeni is the go to place! **What problems is Zeni solving and how is that benefiting you?** We deal into different locations in United Sates. It becomes really tricky to ensure we are compliant at all the locations as our workforce is spread accros. Zeni has made it very easy for us to make sure we are complaint and up to date on all the legal requirements by the State and avoid any kind dues/fees. ### 39. Zeni - An Amazing Service for Start-ups and Mature Companies **Rating:** 5.0/5.0 stars **Reviewed by:** Steven R. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2023 **What do you like best about Zeni?** I absolutely need the almost live accounting, and they keep on top of everything very timely. The dashboard is invaluable to me; I look at it first thing in the morning. They ask questions when they are unsure about anything, which I appreciate. They are very responsive, and as an example, I found a potential problem that needed to be resolved at 4:45 pm on Friday, 12/22. Our dedicated controller saw my email, logged in, and solved the issue immediately before leaving for her end-of-year vacation. Also, the onboarding was incredibly efficient as I needed to get them to onboard the company and a sister company in a short time, and it went very smoothly. **What do you dislike about Zeni?** I don't have anything that I dislike about Zeni. **Recommendations to others considering Zeni:** I highly recommend them without hesitation. Call me if you want to learn more about my experience. **What problems is Zeni solving and how is that benefiting you?** I joined my current company as COO/CFO on 11/1/22, and the long-time controller was retiring on 2/28/23. I needed to replace the function quickly, and Zeni was able to be onboarded and live before the controller left. They manage the day-to-day processes and financial reporting, pay bills through an excellent Bill-pay platform, and run my bi-weekly payroll. ### 40. Great platform thus far **Rating:** 4.5/5.0 stars **Reviewed by:** Bobby S. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2024 **What do you like best about Zeni?** I've really liked the automated bookkeeping, dashboarding, communication, and forecasting capabilities. Easy integration with Quickbooks Online. **What do you dislike about Zeni?** Cost is higher than other solutions I've looked at, but they had a good startup option. **Recommendations to others considering Zeni:** Inquire about startup deals to secure the best rate possible. **What problems is Zeni solving and how is that benefiting you?** Zeni helps us keep our bookkeeping updating with a clear picture of our financial situation. We've also used Zeni to file our annual tax returns and reconcile issues caused by our prior accountants. ### 41. Exceptional Overall User Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2024 **What do you like best about Zeni?** I've used other programs similar to Zeni in the past but nothing compares to the user experience Zeni offers. Their interface is simple to navigate, explain and understand. **What do you dislike about Zeni?** I don't have any dislikes about the program. **Recommendations to others considering Zeni:** If you're looking for a company that cares about it Customers, Zeni is it. The support they offer is exceptional and they're committed to seeing your company succeed through using their tool. **What problems is Zeni solving and how is that benefiting you?** At my company, we use Zeni mostly for paying bills, finances, expensing and expense reporting. ### 42. Easy to use and friendly support! **Rating:** 5.0/5.0 stars **Reviewed by:** Ramon K. | Freelance Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2024 **What do you like best about Zeni?** It's seamless and saves us time plus their support team is very friendly. **What do you dislike about Zeni?** I have not encountered anything yet that I dislike about the service. It's all been workingly smoothly since we started with them. **Recommendations to others considering Zeni:** Give it a shot! **What problems is Zeni solving and how is that benefiting you?** We have a lot of transactions that go trough our business and we need good bookeeping services to help us reduce the workload of tracking spend and paying our vendors. Zeni makes this process a breeze with their bookkeeping service that makes all those task simple and easy to manage. ### 43. Responsive Support **Rating:** 4.0/5.0 stars **Reviewed by:** Christopher C. | Director of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2024 **What do you like best about Zeni?** The timeliness of the information requested as well as the convenience without taking too much time from our executive leadership. **What do you dislike about Zeni?** There is not much I can say that would pertain to issues with Zeni. Sometimes data is not complete but that is because of our reporting to Zeni. **Recommendations to others considering Zeni:** If you need additional bookkeeping or accounting support, Zeni has a very nice user interface to work with and their customer support is always friendly and responsive. **What problems is Zeni solving and how is that benefiting you?** As an employee of an organization that utilizes Zeni, it has been really convenient to request financial data from without having to bother our CFO. Customer support is always responsive and quick to provide the information I need from my company. ### 44. Zeni is easy, but there are some catches **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2023 **What do you like best about Zeni?** Aid with payroll and receipts. Readable dashboard. **What do you dislike about Zeni?** The account managers tend to vary in service. Our original account manager did not do a good job of being transparant about our spending and did not schedule the agreed upon monthly meetings. Our second manager was amazing--proactive, identified issues quickly, let us know what to expect in the coming months from her team, etc. Now, we have a third account manager, who seems to be doing fine, though she doesn't seem as proactive as our previous one. Changes in a company are inevitable, but we have had more good and bad experiences with Zeni account managers at this point. From a startup perspective, they are incredibly helpful. **Recommendations to others considering Zeni:** Be aware of other charges--state tax forms, taxes in general, 1099 forms--all of these items are not included in a Zeni package, so expect additional charges. **What problems is Zeni solving and how is that benefiting you?** We are a startup that needs transparency into every part of our spending, and we often need additional support for bookkeeping, taxes, and state-specific questions. Zeni has helped us navigate all of these, even if the original pricing does not cover all of these additional services. With the added cost of taxes, etc, we are still saving money. ### 45. Excellent Partner To Grow With **Rating:** 5.0/5.0 stars **Reviewed by:** Partha U. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Zeni?** Communication and dashboard. Everything about the process is perfectly set up for a high frequency operator **What do you dislike about Zeni?** There's nothing I dislike they are excellent **Recommendations to others considering Zeni:** Do it **What problems is Zeni solving and how is that benefiting you?** The Zeni team is amazing about giving me exactly the info I need to quickly make decisions. They keep my books super organized and they go above and beyond to keep me aware of what I need to know. I've saved so much money being able to easily see which softwares and recurring expenses I want to cancel too. ### 46. Incredible quality customer service - consistently delivers value **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Zeni?** They make themselves readily available to you and really do behave like an extension of the team. They are incredible partners that will not only help execute on the work but help you with more strategic and operational challenges where possible. **What do you dislike about Zeni?** The only challenge of a service like this is scalability in terms of cost. They certainly have the resources, it's just a matter of at what point does that inflection point entail building your own offshore program. With that said, they are perfect for start-ups even into somewhat late stages. **What problems is Zeni solving and how is that benefiting you?** I've worked with Zeni across multiple companies and over multiple years now and they really do seamlessly become an extension of one's in-house Accounting team. They work tirelessly to deliver high-quality, consistent work and I'd be remiss if I didn't give them the highest praise. ### 47. Zeni.ai the perfect solution for start-ups and mature companies **Rating:** 5.0/5.0 stars **Reviewed by:** Steven R. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2023 **What do you like best about Zeni?** The daily bookkeeping work and the dashboard are excellent for running the business on a daily basis. I think the bill pay and employee reimbursement features are great, and all our employees appreciate the same-day ACH reimbursements. The team is extraordinarily responsive and they were able to schedule the work to meet my need for a quick month-end close. The implementation process was very smooth as we already use QBO and they were able to easily adjust our COA for integration with their dashboard. The controller assigned to the company has been great as well. And the support, for the few times I needed it was also very responsive. **What do you dislike about Zeni?** I don't have anything to state that is negative or a downside to using Zeni.ai. **Recommendations to others considering Zeni:** I highly recommend Zeni.ai for all the reasons above. The monthly cost versus hiring a bookkeeper or fractional controller for a larger company is a great savings and you get your accounts almost live. **What problems is Zeni solving and how is that benefiting you?** I joined the company as COO/CFO just before the long-time controller retired. I had engaged Zeni at my last company where I was CFO to take over the day-to-day accounting to reduce the overhead and wanted to do the same for this company supporting me in the COO/CFO position. ### 48. Professional, responsive, collaborative **Rating:** 4.5/5.0 stars **Reviewed by:** Adam A. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2023 **What do you like best about Zeni?** The team is very professional. They go out of their way to document and improvess processes, educate me on best practices, point out corrections, and respond quickly to questions. **What do you dislike about Zeni?** The website can be slow. It seems the Zeni team has more experience supporting software-based clients vs product-based clients, but they've done a great job through the learning curve with us. **Recommendations to others considering Zeni:** Be clear about the scope of your business up front. There is a 90-day review period, and you don't want to have any surprises when Zeni reevaluates pricing after onboarding and managing the accounting after 90 days. **What problems is Zeni solving and how is that benefiting you?** Zeni manages our accounting and month-end close financial processes. ### 49. More than accounting software **Rating:** 5.0/5.0 stars **Reviewed by:** Kim H. | Co-Founder | Co-CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2024 **What do you like best about Zeni?** Zeni is very responsive to questions and proactively gets things done. **What do you dislike about Zeni?** Sometimes I wish that I had someone in person, but I do get to speak with the team on a video call at least once a month. **Recommendations to others considering Zeni:** I recommend checking out Zeni if you are struggling to manage your books or are having a hard time with your current bookkeepers. Zeni understands start-up finances. **What problems is Zeni solving and how is that benefiting you?** Zeni keeps my books up to date and completes my monthly financial reports promptly. This has saved me time and frustration so that I can focus on other areas of running a start-up. ### 50. Streamlined Accounting Excellence with Zeni **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2023 **What do you like best about Zeni?** How it connects to all of our platforms and our bank accounts **What do you dislike about Zeni?** Sometimes the transactions take a few days to show up **Recommendations to others considering Zeni:** In a world where time is a valuable resource, Zeni shines with its quick response times and real-time updates. This dynamic and responsive nature of the platform ensures that financial information is not only accurate but also up-to-date, instilling confidence in every transaction. Zeni has met and exceeded my expectations for an accounting solution. Its blend of practical design and advanced technology makes it a go-to choice for those seeking a reliable and sophisticated accounting experience. **What problems is Zeni solving and how is that benefiting you?** Navigating the complexities of international contractor payments, handling basic accounting, and filing tax returns used to be quite a headache for us. Zeni has made these challenges a breeze to tackle. - [View Zeni pricing details and edition comparison](https://www.g2.com/products/zeni/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-07+11%3A04%3A52+-0500&secure%5Bsession_id%5D=87c4950c-190b-417c-be1a-498c284e2179&secure%5Btoken%5D=856ff61b34b9be2bba7f0c3996bd2e191e1657ce392ecec3d7556ca00054a0a2&format=llm_user) ## Zeni Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Zeni Alternatives - [Pilot](https://www.g2.com/products/pilot/reviews) - 4.7/5.0 (142 reviews) - [Acuity](https://www.g2.com/products/acuity/reviews) - 4.9/5.0 (8 reviews) - [Collective](https://www.g2.com/products/collective/reviews) - 4.6/5.0 (67 reviews)