Compare Amazon Pinpoint and Twilio

Save
    Log in to your account
    to save comparisons,
    products and more.
At a Glance
Amazon Pinpoint
Amazon Pinpoint
Star Rating
(44)4.2 out of 5
Market Segments
Small-Business (55.8% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Amazon Pinpoint
Twilio
Twilio
Star Rating
(479)4.2 out of 5
Market Segments
Small-Business (50.2% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Twilio
Featured Products

Amazon Pinpoint vs Twilio

When assessing the two solutions, reviewers found Amazon Pinpoint easier to use and administer. Reviewers also felt that Amazon Pinpoint was easier to do business with overall. However, reviewers felt that the products are equally easy to set up.

  • Reviewers felt that Twilio meets the needs of their business better than Amazon Pinpoint.
  • When comparing quality of ongoing product support, reviewers felt that Amazon Pinpoint is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Twilio over Amazon Pinpoint.
Pricing
Entry-Level Pricing
Amazon Pinpoint
No pricing available
Twilio
No pricing available
Free Trial
Amazon Pinpoint
No trial information available
Twilio
Free Trial is available
Ratings
Meets Requirements
8.7
40
8.8
347
Ease of Use
8.5
40
8.4
350
Ease of Setup
7.9
20
7.9
189
Ease of Admin
8.3
19
8.0
187
Quality of Support
8.4
38
7.9
313
Has the product been a good partner in doing business?
8.5
18
8.2
178
Product Direction (% positive)
8.0
40
8.5
336
Features by Category
8.8
126
Not enough data
User Identification
8.7
9
Not enough data
8.9
9
Not enough data
8.1
9
Not enough data
Tracking & Reporting
8.9
9
Not enough data
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
Metrics
9.3
9
Not enough data
8.9
9
Not enough data
8.5
9
Not enough data
8.7
9
Not enough data
8.9
9
Not enough data
Communication Platform as a ServiceHide 6 FeaturesShow 6 Features
Not enough data
8.0
460
Functionality
Not enough data
8.2
94
|
Verified
Not enough data
8.3
91
|
Verified
Not enough data
8.4
92
|
Verified
Support
Not enough data
7.8
92
|
Verified
Not enough data
Feature Not Available
Not enough data
7.3
91
|
Verified
Video Platform as a Service (VPaaS)Hide 9 FeaturesShow 9 Features
Not enough data
8.1
89
API Features
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
7.9
11
Not enough data
8.0
10
Not enough data
7.7
10
Security and Compliance
Not enough data
8.0
9
Not enough data
8.1
9
Not enough data
8.5
11
Not enough data
8.7
9
Notification InfrastructureHide 6 FeaturesShow 6 Features
Not enough data
Not enough data
Consolidation - Notification Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - Notification Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication - Cloud PBX
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features - Cloud PBX
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.9
45
Not enough data
Metrics
9.3
9
Not enough data
8.9
9
Not enough data
8.5
9
Not enough data
8.7
9
Not enough data
8.9
9
Not enough data
Categories
Categories
Shared Categories
Amazon Pinpoint
Amazon Pinpoint
Twilio
Twilio
Amazon Pinpoint and Twilio share no categories
Reviews
Reviewers' Company Size
Amazon Pinpoint
Amazon Pinpoint
Small-Business(50 or fewer emp.)
55.8%
Mid-Market(51-1000 emp.)
25.6%
Enterprise(> 1000 emp.)
18.6%
Twilio
Twilio
Small-Business(50 or fewer emp.)
50.2%
Mid-Market(51-1000 emp.)
30.2%
Enterprise(> 1000 emp.)
19.6%
Reviewers' Industry
Amazon Pinpoint
Amazon Pinpoint
Computer Software
16.3%
Information Technology and Services
9.3%
Marketing and Advertising
7.0%
Higher Education
4.7%
Entertainment
4.7%
Other
58.1%
Twilio
Twilio
Computer Software
17.7%
Information Technology and Services
10.6%
Marketing and Advertising
7.1%
Internet
5.2%
Financial Services
4.9%
Other
54.4%
Most Helpful Reviews
Amazon Pinpoint
Amazon Pinpoint
Most Helpful Favorable Review
Verified User
G
Verified User in Marketing and Advertising

Simple and modern UI. That shows you all the data you want in a easy and free format. The fact that Amazon tracks devices and not users means a single customer who launches an app on two different devices will be counted twice, while two customers using an...

Most Helpful Critical Review
Verified User in Government Administration
GG
Verified User in Government Administration

If you do not use Amazon there is no reason to learn this.

Twilio
Twilio
Most Helpful Favorable Review
Leonid K.
LK
Leonid K.
Verified User in Computer Software

I can build new apps in a matter of minutes

Most Helpful Critical Review
Slavko T.
ST
Slavko T.
Verified User in Marketing and Advertising

I'm generally reluctant to rate a service 1 star, but my experience with Twilio's customer support left me no choice. The platform itself has a lot to offer, but if you encounter any issues, be prepared for long waits and lack of thorough assistance. My...

Alternatives
Amazon Pinpoint
Amazon Pinpoint Alternatives
Google Analytics
Google Analytics
Add Google Analytics
Mixpanel
Mixpanel
Add Mixpanel
Adobe Analytics
Adobe Analytics
Add Adobe Analytics
Google Analytics 360
GA 360
Add Google Analytics 360
Twilio
Twilio Alternatives
Plivo
Plivo
Add Plivo
Vonage Communications APIs
Vonage Communications APIs
Add Vonage Communications APIs
Wati
Wati
Add Wati
Sendbird
Sendbird
Add Sendbird
Discussions
Amazon Pinpoint
Amazon Pinpoint Discussions
Monty the Mongoose crying
Amazon Pinpoint has no discussions with answers
Twilio
Twilio Discussions
Is it possible to do automated skype message using twilio
2 comments
Partha R.
PR
Right now Twilio doesn't support any integration with Skype as such. However you can use external services like integromat to integrate them. Read more
What is the use of twilio?
1 comment
Dick Y.
DY
using Twilio as one of my cloud pabx alternatives.Read more
Is twilio reliable?
1 comment
Lorenzo R.
LR
Never had an issue in more than 3 years using it that impacted my business in a significative wayRead more