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- Aternity
- SysTrack Digital Experience Monitoring
- Aternity-vs-SysTrack Digital Experience Monitoring
Compare Aternity and SysTrack Digital Experience Monitoring 
At a Glance
Market Segments
Enterprise (88.9% of reviews)
Enterprise (95.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Aternity
Star Rating
(10)4.7 out of 5
Market Segments
Enterprise (88.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about AternitySysTrack Digital Experience Monitoring
Star Rating
(22)4.5 out of 5
Market Segments
Enterprise (95.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about SysTrack Digital Experience MonitoringSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SysTrack Digital Experience Monitoring excels in real-time monitoring with a score of 9.6, providing immediate insights into user experience, while Aternity, although strong, does not match this level of immediacy.
- Reviewers mention that SysTrack's session replay feature, rated at 9.2, allows for detailed analysis of user interactions, which is particularly beneficial for troubleshooting, whereas Aternity's session replay capabilities are less emphasized in user feedback.
- G2 users highlight that SysTrack's performance monitoring, with a score of 8.7, is robust but users on G2 have noted that Aternity's performance monitoring is more comprehensive, particularly in resource monitoring, which scored 9.7.
- Users say that the quality of support for Aternity is notably high, with a score of 9.7, indicating a strong partnership in business, while SysTrack's support, although good at 8.9, does not reach the same level of user satisfaction.
- Reviewers mention that SysTrack's AI/ML assistance is a standout feature, enhancing performance analysis, while Aternity's focus on budget analysis and remediation is seen as a critical advantage for organizations looking to optimize costs.
- Users report that Aternity's product direction is rated a perfect 10.0, indicating strong confidence in its future development, while SysTrack's product direction, although positive at 8.9, does not inspire the same level of assurance among users.
Pricing
Entry-Level Pricing
Aternity
No pricing availableSysTrack Digital Experience Monitoring
No pricing availableFree Trial
Aternity
Free Trial is available
SysTrack Digital Experience Monitoring
Free Trial is available
Ratings
Meets Requirements
8.3
6
8.8
11
Ease of Use
8.3
6
8.2
12
Ease of Setup
7.7
5
7.9
11
Ease of Admin
8.3
5
8.3
11
Quality of Support
9.7
6
8.9
12
Has the product been a good partner in doing business?
9.3
5
9.1
11
Product Direction (% positive)
10.0
6
8.9
11
Features by Category
Experience
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Performance Monitoring (APM)Hide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Digital Employee Experience (DEX) ManagementHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aternity and SysTrack Digital Experience Monitoring are categorized as Digital Employee Experience (DEX) Management
Unique Categories
Aternity is categorized as Digital Experience Monitoring (DEM) and Application Performance Monitoring (APM)
SysTrack Digital Experience Monitoring is categorized as ServiceNow Store Apps
Reviews
Reviewers' Company Size
Aternity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SysTrack Digital Experience Monitoring
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Pharmaceuticals
11.1%
Information Technology and Services
11.1%
Higher Education
11.1%
Government Administration
11.1%
Financial Services
11.1%
Other
44.4%
Information Technology and Services
23.8%
Hospital & Health Care
14.3%
Financial Services
14.3%
Health, Wellness and Fitness
9.5%
Banking
9.5%
Other
28.6%
Most Helpful Reviews
Aternity
Most Helpful Favorable Review
Verified User in Airlines/Aviation
readable dashboard, and PC/device metric are very helpfull
Most Helpful Critical Review
SysTrack Digital Experience Monitoring
Most Helpful Favorable Review
Greg D.
Verified User in Information Services
The data and insights Systrack provides has changed the way we support our end users and significantly improved the customer experience.
Most Helpful Critical Review
Charan B.
Verified User in Information Technology and Services
The console of SysTrack is very slow. Sometimes it takes minutes to simply open resolve and assist console just to check the applications and software packages in a User's machine. Even their support is not upto mark.
Verified User in Airlines/Aviation
readable dashboard, and PC/device metric are very helpfull
Greg D.
Verified User in Information Services
The data and insights Systrack provides has changed the way we support our end users and significantly improved the customer experience.
Charan B.
Verified User in Information Technology and Services
The console of SysTrack is very slow. Sometimes it takes minutes to simply open resolve and assist console just to check the applications and software packages in a User's machine. Even their support is not upto mark.
Alternatives
Discussions
What is aternity agent software?
1 comment
AG
The phrase "Steel central" could be interpreted as referring to a central location or hub related to steel, such as a steel manufacturing center or a central...Read more
Aternity has no more discussions with answers
What does SysTrack software do?
1 comment
PG
It bring the bigest knowledge about workplace real performance. Measurement plenty of parameters in hardware, apps, the knowledge about realy user can work...Read more
SysTrack Digital Experience Monitoring has no more discussions with answers
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