Compare AskNicely and Nicereply

Save
    Log in to your account
    to save comparisons,
    products and more.
At a Glance
AskNicely
AskNicely
Star Rating
(999)4.7 out of 5
Market Segments
Mid-Market (47.6% of reviews)
Information
Entry-Level Pricing
Contact Us Per Year
Browse all 2 pricing plans
Nicereply
Nicereply
Star Rating
(431)4.5 out of 5
Market Segments
Mid-Market (60.1% of reviews)
Information
Entry-Level Pricing
Starting at $59.00 Per Month
Browse all 4 pricing plans
Featured Products

AskNicely vs Nicereply

When assessing the two solutions, reviewers found them equally easy to use. However, AskNicely is easier to set up and administer.reviewers also preferred doing business with AskNicely overall.

  • Reviewers felt that AskNicely meets the needs of their business better than Nicereply.
  • When comparing quality of ongoing product support, reviewers felt that AskNicely is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of AskNicely over Nicereply.
Pricing
Entry-Level Pricing
AskNicely
PLATFORM
Contact Us
Per Year
Browse all 2 pricing plans
Nicereply
Starter
Starting at $59.00
Per Month
Browse all 4 pricing plans
Free Trial
AskNicely
No trial information available
Nicereply
Free Trial is available
Ratings
Meets Requirements
9.3
844
9.0
342
Ease of Use
9.4
858
9.4
351
Ease of Setup
9.2
550
9.0
183
Ease of Admin
9.3
550
9.0
161
Quality of Support
9.4
760
9.0
280
Has the product been a good partner in doing business?
9.5
543
9.2
156
Product Direction (% positive)
9.1
844
8.1
335
Features by Category
9.0
195
Not enough data
Analytics
9.7
184
Not enough data
9.6
158
Not enough data
9.2
143
Not enough data
8.5
132
Not enough data
Customization
8.8
142
Not enough data
8.3
121
Not enough data
8.5
123
Not enough data
8.6
123
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Enterprise Feedback ManagementHide 12 FeaturesShow 12 Features
Not enough data
8.5
135
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
8.3
121
|
Verified
Not enough data
8.4
120
|
Verified
Not enough data
8.7
122
|
Verified
Not enough data
8.7
121
|
Verified
Process Management
Not enough data
8.6
117
|
Verified
Not enough data
8.3
112
Not enough data
8.4
117
|
Verified
Not enough data
8.6
117
System Management
Not enough data
8.6
108
|
Verified
Not enough data
8.5
109
Categories
Categories
Shared Categories
AskNicely
AskNicely
Nicereply
Nicereply
AskNicely and Nicereply share no categories
Unique Categories
AskNicely
AskNicely is categorized as Experience Management
Nicereply
Nicereply is categorized as Enterprise Feedback Management
Reviews
Reviewers' Company Size
AskNicely
AskNicely
Small-Business(50 or fewer emp.)
43.9%
Mid-Market(51-1000 emp.)
47.6%
Enterprise(> 1000 emp.)
8.5%
Nicereply
Nicereply
Small-Business(50 or fewer emp.)
32.7%
Mid-Market(51-1000 emp.)
60.1%
Enterprise(> 1000 emp.)
7.2%
Reviewers' Industry
AskNicely
AskNicely
Computer Software
12.7%
Information Technology and Services
8.8%
Internet
5.5%
Health, Wellness and Fitness
4.9%
Marketing and Advertising
4.4%
Other
63.6%
Nicereply
Nicereply
Computer Software
17.7%
Information Technology and Services
10.3%
Internet
8.1%
Consumer Services
6.9%
Real Estate
6.2%
Other
50.8%
Most Helpful Reviews
AskNicely
AskNicely
Most Helpful Favorable Review
DC
David C.
Verified User in Accounting

The platform is easy to use and very straight-forward. The dashboard gives a great snapshot into the client health of our organization, including areas that are both thriving and still need work.

Most Helpful Critical Review
𝙴
𝙴𝚞𝚗𝚒𝚌𝚎 .
Verified User in Computer Software

It doesn't take company properties from HUBSPOT, either allows you to adapt the workflows to your needs, e.g. Sending up to three reminders to the clients to leave a survey in G2. Very disappointing. We will do an early cancellation. We will enable this...

Nicereply
Nicereply
Most Helpful Favorable Review
JD
Jason D.
Verified User in Computer Software

Nicereply is simple and easy to integrate with the other tools we use.

Most Helpful Critical Review
Verified User
G
Verified User in Automotive

Honestly, nothing. It does what we need it to do.

Alternatives
AskNicely
AskNicely Alternatives
Qualtrics Strategy & Research (formerly CoreXM)
Qualtrics Strategy & Research (formerly CoreXM)
Add Qualtrics Strategy & Research (formerly CoreXM)
Qualtrics Customer Experience
Qualtrics Customer Experience
Add Qualtrics Customer Experience
Birdeye
Birdeye
Add Birdeye
Medallia Customer Experience
Medallia Customer Experience
Add Medallia Customer Experience
Nicereply
Nicereply Alternatives
Delighted
Delighted
Add Delighted
HubSpot Service Hub
Service Hub
Add HubSpot Service Hub
UserTesting
UserTesting
Add UserTesting
Swell
Swell
Add Swell
Discussions
AskNicely
AskNicely Discussions
Can you support different languages?
1 comment
MA
Since you input the questions and answers, it should support different languages.Read more
Can I customise the survey?
1 comment
MS
You set up your survey with whatever question you want, and then they can have responses that dig further depending on their answer. So yes, you can...Read more
Does AskNicely integrate with JIRA?
1 comment
SG
Hi Drew! My name is Stephanie and I'm a G2 research analyst in marketing & advertising. Great question — it sounds like that integration would be super...Read more
Nicereply
Nicereply Discussions
Monty the Mongoose crying
Nicereply has no discussions with answers