Easy to navigate & user friendly interface. Good service support
Widgets and charts are limited. Root case analysis is not available out of the box. No correlation analysis. Can't create complex custom KPIs
Users can easily find documents using the filters. They can 'search' without having to know how to search. Once they get comfortable, they usually want to learn how to do more complex searching.
Easy to navigate & user friendly interface. Good service support
Users can easily find documents using the filters. They can 'search' without having to know how to search. Once they get comfortable, they usually want to learn how to do more complex searching.
Widgets and charts are limited. Root case analysis is not available out of the box. No correlation analysis. Can't create complex custom KPIs