Compare Arcserve UDP and Arctera Backup Exec 
At a Glance
Market Segments
Mid-Market (59.4% of reviews)
Mid-Market (60.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Arcserve UDP
Star Rating
(135)4.2 out of 5
Market Segments
Mid-Market (59.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Arcserve UDPArctera Backup Exec
Star Rating
(272)4.2 out of 5
Market Segments
Mid-Market (60.8% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Arctera Backup ExecSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Backup Exec excels in File Server Backup with a score of 9.3, while Arcserve UDP closely follows with a score of 9.2, indicating both products are highly capable in this area.
- Reviewers mention that Arcserve UDP shines in Replication with a notable score of 9.6, compared to Backup Exec's score of 8.5, suggesting that Arcserve offers superior capabilities for data replication.
- G2 users highlight that Backup Exec has a strong performance in Ease of Use with a score of 8.3, while Arcserve UDP lags slightly behind at 7.9, indicating that users may find Backup Exec more intuitive to navigate.
- Users on G2 report that Arcserve UDP offers better Cloud Recovery options with a score of 8.6, compared to Backup Exec's score of 7.8, suggesting that Arcserve may provide a more robust solution for cloud-based recovery needs.
- Reviewers say that Backup Exec's Quality of Support is rated at 7.8, while Arcserve UDP receives a higher score of 8.2, indicating that users may experience better support services with Arcserve.
- Users report that both products perform well in Storage Capacity, with Arcserve UDP leading at 9.3 compared to Backup Exec's 8.8, suggesting that Arcserve may offer more efficient storage management features.
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Pricing
Entry-Level Pricing
Arcserve UDP
No pricing availableArctera Backup Exec
No pricing availableFree Trial
Arcserve UDP
Free Trial is available
Arctera Backup Exec
Free Trial is available
Ratings
Meets Requirements
8.6
81
8.7
214
Ease of Use
7.9
83
8.3
216
Ease of Setup
7.7
69
8.3
200
Ease of Admin
8.0
69
8.4
199
Quality of Support
8.2
82
7.8
201
Has the product been a good partner in doing business?
8.4
65
8.3
191
Product Direction (% positive)
7.9
82
7.3
206
Features by Category
Compatibility
9.2
60
9.3
100
9.2
55
8.9
94
9.3
52
8.8
91
8.8
43
8.1
74
Management
8.8
53
8.4
85
8.8
50
8.7
90
8.9
56
8.8
97
9.0
45
8.2
84
8.2
53
8.6
93
Compliance
8.6
45
8.6
91
8.2
32
7.5
61
9.0
52
8.4
78
Functionality
Feature Not Available
8.7
10
9.3
25
8.8
10
8.9
25
8.7
9
9.1
22
8.5
10
Not enough data
6.3
9
Compatibility
9.5
22
9.5
10
9.3
22
9.5
10
9.1
20
8.8
10
Management
9.4
15
9.2
10
9.3
18
9.0
10
9.3
20
8.3
9
Functionality
Feature Not Available
Not enough data
9.5
13
Not enough data
9.7
11
Not enough data
8.9
11
Not enough data
Compatibility
8.3
12
Not enough data
9.0
8
Not enough data
8.8
10
Not enough data
Management
9.3
7
Not enough data
9.6
9
Not enough data
9.7
10
Not enough data
Compatibility
9.1
44
Not enough data
8.8
41
Not enough data
Feature Not Available
Not enough data
Management
9.2
49
Not enough data
9.0
49
Not enough data
8.4
38
Not enough data
Security
8.8
35
Not enough data
9.1
44
Not enough data
Feature Not Available
Not enough data
Functionality
9.2
48
Not enough data
9.0
49
Not enough data
8.2
39
Not enough data
8.4
39
Not enough data
Admin
8.6
50
Not enough data
Functionality
9.4
19
9.0
21
8.6
13
7.8
16
9.0
17
8.2
19
8.6
17
8.2
19
9.6
15
8.5
18
Management
8.8
20
9.1
20
9.0
21
9.2
19
8.6
19
8.6
18
8.9
18
8.1
18
9.0
17
8.5
18
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
9.0
5
Solution Provision
Not enough data
9.0
5
Not enough data
7.7
5
Not enough data
8.3
5
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Arcserve UDP and Arctera Backup Exec are categorized as Disaster Recovery, Online Backup, and Server Backup
Reviews
Reviewers' Company Size
Arcserve UDP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Arctera Backup Exec
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
5.9%
Financial Services
5.9%
Non-Profit Organization Management
5.0%
Government Administration
5.0%
Building Materials
5.0%
Other
73.3%
Information Technology and Services
17.3%
Oil & Energy
3.5%
Computer Software
3.5%
Non-Profit Organization Management
3.1%
Financial Services
3.1%
Other
69.6%
Most Helpful Reviews
Arcserve UDP
Most Helpful Favorable Review
Verified User in Warehousing
ONce its setup it worka great and the dashboard is clear. It's easy to find the backup and use them.
Most Helpful Critical Review
Verified User in Computer & Network Security
very hard to configure, manage, the interface is not easy to use, hard to find the menu reseached
Arctera Backup Exec
Most Helpful Favorable Review
Verified User in Consumer Services
Speed of restoration of virtual machines , deduplication .Backup speed .Possibility to backup different environments .Good security against encryption of backup
Most Helpful Critical Review
Joshua H.
Verified User in Electrical/Electronic Manufacturing
Symantec's inability to choose a direction and stick to it. In an effort to compete with other products invading the space they once dominated (as Veritas), they make radical functional changes from version to version under the "change is painful but...
Verified User in Warehousing
ONce its setup it worka great and the dashboard is clear. It's easy to find the backup and use them.
Verified User in Consumer Services
Speed of restoration of virtual machines , deduplication .Backup speed .Possibility to backup different environments .Good security against encryption of backup
Verified User in Computer & Network Security
very hard to configure, manage, the interface is not easy to use, hard to find the menu reseached
Joshua H.
Verified User in Electrical/Electronic Manufacturing
Symantec's inability to choose a direction and stick to it. In an effort to compete with other products invading the space they once dominated (as Veritas), they make radical functional changes from version to version under the "change is painful but...
Alternatives
Discussions
HOW CAN IT BE SOLVED IF THE DESTINATION DISK FILLS UP?
1 comment
MD
If there are Folders\Files that you can archive to an external drive and remove from the backup you can gain space. The other option is to get a larger drive.Read more
Why there are so many problems with our tape backup? I really astonished if a backup job just works
1 comment
MD
There can be many variables for backup failure-open files, permissions etc..It is usually an issue with the software you are using for backups. Arcserve is a...Read more
Why is Arcserve CA not still called RHA or HA? Why is the product not promoted? Why is the topic of workload migration with UDP / CA not being promoted? Here are great opportunities to generate revenue
1 comment
LK
Hi Georg,
The RHA product product was renamed Arcserve Continuous Availability, because that's what it provides. We actually developed a new product,...Read more
does Symantec backup exec trial version have the ability to delete files
4 comments
GS
Backup Exec comes with full functional with 60 days trial version. If the questions is about resore the answer is yes. After the data is backed up and it is...Read more
How does Backup Exec help optimize storage?
2 comments
SS
Backup Exec have inbuilt features and capabilities to support storage deduplication which reduces your storage space needs, saving you money and reducing how...Read more
can i configure Role based access to access the software
1 comment
GS
I understand. If you have any other requests or need assistance, feel free to let me know!Read more
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