Compare Apty and WalkMe 
At a Glance
Market Segments
Mid-Market (42.4% of reviews)
Enterprise (57.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Apty
Star Rating
(134)4.7 out of 5
Market Segments
Mid-Market (42.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about AptyWalkMe
Star Rating
(476)4.5 out of 5
Market Segments
Enterprise (57.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about WalkMeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that WalkMe excels in its ServiceNow Integration, achieving a perfect score of 10.0, which reviewers mention significantly enhances their workflow efficiency compared to Apty's integration capabilities.
- Reviewers mention that Apty shines in Quality of Support, scoring 9.6, with users on G2 highlighting the responsiveness and helpfulness of the support team, while WalkMe's score of 8.8 is seen as less impressive.
- G2 users indicate that Apty's User Analysis features, particularly in Survey Implementation and Data Analysis, are superior, with scores of 8.8 and 9.0 respectively, while WalkMe's scores of 7.8 and 8.1 suggest room for improvement.
- Users say that WalkMe's Audio-visual Walkthroughs are highly effective, scoring 7.9, but Apty outperforms with a score of 9.0, indicating that users find Apty's walkthroughs more engaging and easier to follow.
- Reviewers mention that Apty's Integrations score of 8.8 is a strong point, with users on G2 appreciating the variety and ease of connecting with other tools, while WalkMe's score of 7.6 is seen as a limitation in this area.
- Users report that Apty's Mobile Optimization is a standout feature, scoring 8.0, which is particularly praised by those who need to access the platform on-the-go, whereas WalkMe's lower score of 6.7 indicates a less favorable mobile experience.
Featured Products
Sponsored
Product Fruits
(121)
Customer Self-Service
Visit Website
Pricing
Entry-Level Pricing
Apty
No pricing availableWalkMe
No pricing availableFree Trial
Apty
Free Trial is available
WalkMe
No trial information availableRatings
Meets Requirements
9.2
99
8.7
415
Ease of Use
9.1
99
8.3
422
Ease of Setup
9.0
76
8.0
336
Ease of Admin
9.0
74
8.2
319
Quality of Support
9.6
98
8.8
412
Has the product been a good partner in doing business?
9.5
74
8.9
319
Product Direction (% positive)
9.7
85
8.9
402
Features by Category
User Identification
Not enough data
7.5
16
Not enough data
8.4
18
Not enough data
7.8
13
Tracking & Reporting
Not enough data
8.5
17
Not enough data
8.1
18
Not enough data
8.2
15
Not enough data
8.2
19
Not enough data
7.7
17
Not enough data
8.3
17
Metrics
Not enough data
8.4
16
Not enough data
8.2
15
Not enough data
8.2
16
Not enough data
8.3
14
Not enough data
8.2
15
User Behavior
Not enough data
9.0
32
Not enough data
6.4
18
Not enough data
7.9
21
Not enough data
7.5
24
A/B Testing
Not enough data
8.3
25
Not enough data
8.1
18
Not enough data
8.3
31
Not enough data
7.9
20
Visitor Information
Not enough data
7.9
33
Not enough data
8.5
33
User Analysis
8.8
45
7.9
240
9.0
51
8.1
274
User Support
8.9
50
8.5
264
8.9
39
7.6
208
8.8
42
8.0
215
Walkthrough Type
9.0
45
7.9
221
9.2
51
9.1
271
Generative AI
Not enough data
7.6
88
Self-Service Experience
9.0
28
8.4
187
8.8
26
8.2
186
8.6
22
8.1
178
8.0
9
6.8
124
8.1
12
8.1
156
Self-Service Platform
8.7
13
8.3
159
7.4
12
8.2
164
7.4
11
7.1
126
8.8
12
7.7
145
Metrics
Not enough data
8.4
16
Not enough data
8.2
15
Not enough data
8.2
16
Not enough data
8.3
14
Not enough data
8.2
15
ServiceNow Apps
Not enough data
10.0
7
Not enough data
9.8
7
Variation Testing
Not enough data
7.9
13
Not enough data
8.3
17
Not enough data
8.1
15
Not enough data
7.9
18
Not enough data
8.0
18
Not enough data
8.5
14
Reporting
Not enough data
8.2
20
Not enough data
8.0
21
Personalization
Not enough data
8.2
19
Not enough data
8.0
19
Not enough data
8.1
17
Administration
Not enough data
7.5
17
Not enough data
8.1
18
Not enough data
8.1
22
Not enough data
8.6
22
Categories
Categories
Shared Categories
Apty and WalkMe are categorized as Digital Adoption Platform and Customer Self-Service
Unique Categories
Apty has no unique categories
WalkMe is categorized as ServiceNow Store Apps, Session Replay, Mobile App Analytics, Mobile App Optimization, and SAP Store
Reviews
Reviewers' Company Size
Apty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WalkMe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
46.4%
Computer Software
11.2%
Real Estate
3.2%
Financial Services
3.2%
Construction
3.2%
Other
32.8%
Computer Software
11.8%
Financial Services
8.4%
Information Technology and Services
7.5%
Hospital & Health Care
5.1%
Insurance
4.9%
Other
62.3%
Most Helpful Reviews
Apty
Most Helpful Favorable Review
Gadi V.
Verified User in Computer Software
Speedy and reactive UI, modern look and feel, great Support team, great Implementation Engineers, receptive Product team. Priyanka is an amazing asset to the Apty team. We are fortunate to have Amit on our side pushing for our critical enhancement requests...
Most Helpful Critical Review
Verified User in Oil & Energy
I didn't expect it to be so technical. My dev support team has been great, but it's been a slow process. Additionally, I could in-depth training to really think through strategy and how we'll leverage apty long term.
WalkMe
Most Helpful Favorable Review
Peter B.
Verified User in Computer Software
Great tool for creating instructions for users with point and click process. All hosted on the cloud, so nothing to really install. Great option with different languages .. we ran a test with our Asia-pacific team and they seemed pleased.
Most Helpful Critical Review
Verified User in Information Technology and Services
Verified User in Information Technology and Services
Very expensive.
Gadi V.
Verified User in Computer Software
Speedy and reactive UI, modern look and feel, great Support team, great Implementation Engineers, receptive Product team. Priyanka is an amazing asset to the Apty team. We are fortunate to have Amit on our side pushing for our critical enhancement requests...
Peter B.
Verified User in Computer Software
Great tool for creating instructions for users with point and click process. All hosted on the cloud, so nothing to really install. Great option with different languages .. we ran a test with our Asia-pacific team and they seemed pleased.
Verified User in Oil & Energy
I didn't expect it to be so technical. My dev support team has been great, but it's been a slow process. Additionally, I could in-depth training to really think through strategy and how we'll leverage apty long term.
Verified User in Information Technology and Services
Verified User in Information Technology and Services
Very expensive.
Discussions
Does Apty Support multiple applications? Is there flexibility to link between applications?
2 comments
ME
We have one Apty account and use it on two separate platforms. Physical links to other platforms can be done by use of 'Launchers' or by including links to...Read more
We have our own internal application. Will Apty work on it?
2 comments
ME
Yes. This is how we use Apty ourselves. Read more
Is there any way through which I can go back to the Previous Step??
1 comment
AL
Hi Abhinav,
You can use ALT+P to take a workflow one step backwards. However, please note that this does not work 100% of the time as the underlying...Read more
What is the one greatest solution you have used WalkMe for?
3 comments
TS
Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a...Read more
WalkMe has no more discussions with answers
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