Introducing G2.ai, the future of software buying.Try now
Compare Apty and Pendo 
At a Glance
Market Segments
Mid-Market (40.1% of reviews)
Mid-Market (63.0% of reviews)
Entry-Level Pricing
No pricing available
Free
Apty
Star Rating
(146)4.7 out of 5
Market Segments
Mid-Market (40.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AptyPendo
Star Rating
(1,559)4.4 out of 5
Market Segments
Mid-Market (63.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pendo excels in providing deep insights into user interactions, with features like comprehensive onboarding guides and detailed analytics that help businesses understand user behavior effectively. Users appreciate the ability to track user movements and sentiments, making it a powerful tool for enhancing user experience.
- Users say Apty stands out for its ease of use and quick setup process, which many administrators find intuitive. Reviewers highlight how simple it is to create and manage content, making it a favorable choice for teams looking for a straightforward implementation.
- According to verified reviews, Pendo has a significantly higher overall satisfaction score, indicating that users feel more positively about their experience with the platform. This is reflected in the robust support and resources available, which many users find responsive and helpful.
- Reviewers mention that while Apty offers a user-friendly interface, it does come with a somewhat steep learning curve. However, once users are acclimated, they appreciate the clear in-app guidance and walkthroughs that facilitate training and onboarding.
- G2 reviewers highlight that Pendo's in-app guidance is particularly strong, with features like behavior-responsive messaging and audio-visual walkthroughs that enhance user engagement. This capability is often cited as a key differentiator that helps users navigate complex applications more effectively.
- Users report that Apty provides excellent ongoing support, with many praising the implementation team's assistance. This support is crucial for organizations that need help during the initial setup and beyond, ensuring that users can maximize the platform's potential.
Pricing
Entry-Level Pricing
Apty
No pricing availablePendo
Free
Free
Try Pendo for free for up to 500 monthly active users. Includes: product analytics, in-app guides, net promoter score (NPS), roadmaps.
- Product analytics
- In-app guides
- Net Promoter Score (NPS)
Free Trial
Apty
Free Trial is available
Pendo
Free Trial is available
Ratings
Meets Requirements
9.2
110
8.5
1,191
Ease of Use
9.1
111
8.2
1,205
Ease of Setup
9.0
88
7.9
563
Ease of Admin
9.0
84
8.4
555
Quality of Support
9.6
109
8.5
1,040
Has the product been a good partner in doing business?
9.5
84
8.9
531
Product Direction (% positive)
9.5
96
8.5
1,106
Features by Category
Metrics
Not enough data
8.7
453
Not enough data
8.7
471
Not enough data
8.4
419
Not enough data
8.8
464
Not enough data
8.5
421
Not enough data
8.2
394
Not enough data
8.2
358
Not enough data
8.2
334
Not enough data
8.3
394
Reporting
Not enough data
8.4
462
Not enough data
8.5
426
Not enough data
8.7
436
Not enough data
8.7
467
Not enough data
7.8
261
Not enough data
8.1
284
Not enough data
8.2
449
Other
Not enough data
8.7
437
Not enough data
8.0
306
Not enough data
7.5
262
Not enough data
7.9
271
Not enough data
7.3
196
Not enough data
8.5
340
Not enough data
8.2
297
Agentic AI - Digital Analytics
Not enough data
6.1
11
Not enough data
6.3
13
Not enough data
6.1
12
Not enough data
6.1
12
Administration
Not enough data
8.1
376
Not enough data
7.9
296
Not enough data
8.8
421
Not enough data
8.5
453
User Identification
Not enough data
7.9
109
Not enough data
8.5
136
Not enough data
8.0
103
Tracking & Reporting
Not enough data
8.5
125
Not enough data
8.5
131
Not enough data
8.3
108
Not enough data
8.5
141
Not enough data
8.6
133
Not enough data
8.7
137
Metrics
Not enough data
8.8
83
Not enough data
8.4
64
Not enough data
8.4
72
Not enough data
8.3
69
Not enough data
8.4
66
User Behavior
Not enough data
9.1
23
Not enough data
8.1
23
Not enough data
8.6
23
A/B Testing
Not enough data
7.5
20
Not enough data
7.2
20
Not enough data
8.8
21
Not enough data
6.9
20
Visitor Information
Not enough data
8.0
22
Not enough data
8.1
20
Agentic AI - Session Replay
Not enough data
7.7
5
User Analysis
8.6
52
8.6
343
8.9
57
8.4
389
User Support
8.9
57
8.5
389
8.6
46
7.6
207
8.5
48
8.0
294
Walkthrough Type
8.8
53
8.1
297
9.2
58
8.6
364
Platform Basics - Digital Adoption Platform
8.3
5
8.5
19
Not enough data
8.9
20
Analytics - Digital Adoption Platform
Not enough data
9.0
20
Functions - Digital Adoption Platform
Not enough data
8.6
19
8.3
5
9.0
20
Agentic AI - Digital Adoption Platform
Not enough data
6.5
11
Product Analytics
Not enough data
8.6
579
Not enough data
8.7
612
Not enough data
8.6
590
Not enough data
8.2
502
Not enough data
8.0
410
Not enough data
8.2
442
Not enough data
8.0
402
Not enough data
7.9
444
Agentic AI - Product Analytics
Not enough data
6.6
25
Not enough data
6.9
25
Not enough data
6.9
24
Not enough data
7.5
23
Generative AI
Not enough data
Not enough data
Self-Service Experience
9.1
29
Not enough data
8.9
27
Not enough data
8.6
23
Not enough data
8.0
9
Not enough data
8.2
13
Not enough data
Self-Service Platform
8.8
14
Not enough data
7.6
13
Not enough data
7.4
11
Not enough data
8.8
12
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.1
324
Not enough data
7.9
306
Not enough data
8.1
306
Planning
Not enough data
7.1
230
Not enough data
7.1
222
Not enough data
6.6
197
Not enough data
7.6
234
Not enough data
7.2
209
Workflow Management
Not enough data
7.3
242
Not enough data
7.6
250
Not enough data
6.7
197
Not enough data
7.0
209
Metrics
Not enough data
8.8
83
Not enough data
8.4
64
Not enough data
8.4
72
Not enough data
8.3
69
Not enough data
8.4
66
Variation Testing
Not enough data
8.3
54
Not enough data
7.8
55
Not enough data
8.1
59
Not enough data
8.4
66
Not enough data
8.1
63
Not enough data
7.9
56
Reporting
Not enough data
8.6
84
Not enough data
8.6
87
Personalization
Not enough data
8.6
74
Not enough data
8.7
73
Not enough data
8.9
66
Administration
Not enough data
8.0
75
Not enough data
8.1
66
Not enough data
8.5
85
Not enough data
8.6
91
Categories
Categories
Shared Categories
Apty and Pendo are categorized as Digital Adoption Platform
Unique Categories
Apty is categorized as Customer Self-Service
Pendo is categorized as Product Analytics, Digital Analytics, Product Management, Mobile App Analytics, Mobile App Optimization, and Session Replay
Reviews
Reviewers' Company Size
Apty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
43.1%
Computer Software
10.2%
Construction
4.4%
Real Estate
2.9%
Financial Services
2.9%
Other
36.5%
Computer Software
33.5%
Information Technology and Services
15.5%
Marketing and Advertising
7.2%
Financial Services
4.2%
Hospital & Health Care
3.0%
Other
36.6%
Discussions
Does Apty Support multiple applications? Is there flexibility to link between applications?
2 Comments
ME
We have one Apty account and use it on two separate platforms. Physical links to other platforms can be done by use of 'Launchers' or by including links to...Read more
We have our own internal application. Will Apty work on it?
2 Comments
ME
Yes. This is how we use Apty ourselves. Read more
Can your product send emails
1 Comment
MA
Hi Helen,
Thanks for reaching out. We understand that in-app engagement can be low and disruptive and our customers work the same in the following...Read more
Which integrations does Pendo support?
2 Comments
SG
Hi there! My name is Stephanie and I'm a research analyst in marketing & advertising at G2. Thanks for posting this question. As of November 2019, Pendo is...Read more
How do I change the badge for the resource center
1 Comment
RD
It depends if you are using the Classic Designer or Visual Design Studio. Here's a reference for both:...Read more
How can I participate remotely in a PUG?
1 Comment
MW
Now, the PUG meetings are done remotely - just join one of the Pendomonium Slack channels as shown in the Community and join some of the PUGs! Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
