Compare AppFolio Property Manager and Innago 
At a Glance
Market Segments
Small-Business (89.0% of reviews)
Small-Business (99.7% of reviews)
Entry-Level Pricing
No pricing available
$0.00
AppFolio Property Manager
Star Rating
(576)4.6 out of 5
Market Segments
Small-Business (89.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about AppFolio Property ManagerInnago
Star Rating
(329)4.9 out of 5
Market Segments
Small-Business (99.7% of reviews)
Entry-Level Pricing
$0.00
Learn more about InnagoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that AppFolio Property Manager excels in its Maintenance Management feature, scoring 9.0, while Innago slightly outperforms with a score of 8.9. Reviewers mention that AppFolio's system is intuitive for submitting maintenance requests, making it easier for tenants to communicate issues.
- Reviewers mention that Innago shines in Tenant Screening, achieving a score of 9.4 compared to AppFolio's 8.7. Users on G2 appreciate Innago's comprehensive screening process, which includes credit checks and background checks, providing landlords with thorough insights into potential tenants.
- G2 users highlight that both platforms offer robust Online Payment options, but Innago leads with a score of 9.5 versus AppFolio's 9.2. Users report that Innago's payment processing is seamless and user-friendly, making it easier for tenants to pay rent on time.
- Users say that AppFolio's Document Management feature is highly rated at 9.0, while Innago scores slightly higher at 9.3. Reviewers mention that AppFolio allows for easy storage and retrieval of important documents, which is crucial for property management.
- Reviewers mention that both products provide effective Lease Application Management, but Innago stands out with a score of 9.3 compared to AppFolio's 8.8. Users report that Innago's application process is streamlined, making it easier for landlords to review and approve applications quickly.
- Users on G2 report that AppFolio's Dashboards feature is impressive, scoring 9.1, while Innago leads with a score of 9.6. Reviewers say that Innago's dashboards provide clear insights into property performance, helping landlords make informed decisions.
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Pricing
Entry-Level Pricing
AppFolio Property Manager
No pricing availableInnago
Free For Everyone
$0.00
Innago is free-to-use for landlords of any size. With no plans to change this in the future!
Start saving time & money.
- Online Rent Collection
- Tenant Screening
- Digital Document Signing
Free Trial
AppFolio Property Manager
No trial information availableInnago
No trial information availableRatings
Meets Requirements
9.0
503
9.5
247
Ease of Use
9.1
509
9.3
249
Ease of Setup
8.4
295
9.4
153
Ease of Admin
9.0
220
9.6
107
Quality of Support
8.5
487
9.6
222
Has the product been a good partner in doing business?
9.1
219
9.9
105
Product Direction (% positive)
9.5
497
9.6
232
Features by Category
Leasing
8.8
391
8.8
127
9.1
405
9.1
151
8.8
396
9.3
152
8.5
358
8.5
154
9.0
408
9.2
171
Building Operations
9.0
418
9.1
147
8.1
371
7.9
113
9.0
412
9.1
143
8.6
368
8.6
120
8.1
274
7.7
109
Accounting
9.0
410
9.0
152
9.2
428
9.5
168
8.7
376
9.0
138
8.6
338
8.3
112
9.1
419
9.5
167
Operations
9.2
295
9.3
160
9.0
262
9.0
148
8.9
277
9.3
146
8.8
276
9.4
138
8.3
234
8.5
108
8.8
275
8.5
123
8.9
279
9.0
136
8.7
256
8.6
110
Communication
9.1
75
Not enough data
8.2
57
Feature Not Available
9.1
68
Not enough data
8.1
50
Not enough data
7.6
53
Feature Not Available
Member Management
9.1
70
Not enough data
9.0
68
Not enough data
Property Management
9.3
67
Not enough data
9.1
74
Not enough data
8.9
67
Not enough data
Platform Interoperability
Not enough data
8.4
87
Platform Additional Functionality
Not enough data
9.2
134
Not enough data
9.2
129
Not enough data
9.1
123
Not enough data
9.1
105
Platform Performance
Not enough data
8.9
116
Relationship Management
8.4
78
|
Verified
Not enough data
7.2
59
|
Verified
Not enough data
7.8
53
|
Verified
Not enough data
Presentation
7.9
55
|
Verified
Not enough data
7.8
39
Not enough data
7.4
43
|
Verified
Not enough data
7.6
33
Not enough data
Platform Branding
8.9
60
Not enough data
8.3
52
Not enough data
Platform Content
7.5
42
Not enough data
8.8
56
Not enough data
8.3
45
Not enough data
8.3
38
Not enough data
Platform Additional Functionality
8.8
60
Not enough data
Platform Integrations
7.8
38
Not enough data
7.4
38
Not enough data
8.1
40
Not enough data
Lease Administration Platform Features
9.0
221
9.3
85
9.0
219
9.3
79
8.8
200
8.8
72
9.0
224
9.1
86
8.3
185
9.1
81
8.4
163
8.5
68
8.5
156
Feature Not Available
8.3
161
7.3
61
8.8
232
8.8
74
9.1
235
9.6
82
Categories
Categories
Shared Categories
AppFolio Property Manager and Innago are categorized as Community Association Management, Lease Administration, and Property Management
Unique Categories
AppFolio Property Manager is categorized as Real Estate Marketing
Innago is categorized as Rental Payment
Reviews
Reviewers' Company Size
AppFolio Property Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Innago
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
72.9%
Accounting
9.4%
Commercial Real Estate
6.5%
Non-Profit Organization Management
1.9%
Management Consulting
1.2%
Other
8.0%
Real Estate
80.4%
Commercial Real Estate
5.8%
Accounting
2.5%
Investment Management
1.5%
Hospitality
1.2%
Other
8.6%
Most Helpful Reviews
AppFolio Property Manager
Most Helpful Favorable Review
Verified User in Real Estate
The program is user friendly and they are continually updating and changing areas to better serve its customers needs. They support staff is very friendly and quick to respond to any issue you encounter.
Most Helpful Critical Review
Devin B.
Verified User in Real Estate
Everything from the salesperson to the onboarding team has been beyond misleading. We were supposed to launch, but when we couldn't get our part together (lack of training), we had to postpone. We later found out that Appfolio wasn't anywhere close to...
Innago
Most Helpful Favorable Review
Courtney E.
Verified User in Management Consulting
Innago is user friendly and cost effective. I enjoy how simple input is and how quick payment processing is.
Most Helpful Critical Review
Verified User in Commercial Real Estate
I wish we had more marketing ability and expense reporting capabilities
Verified User in Real Estate
The program is user friendly and they are continually updating and changing areas to better serve its customers needs. They support staff is very friendly and quick to respond to any issue you encounter.
Courtney E.
Verified User in Management Consulting
Innago is user friendly and cost effective. I enjoy how simple input is and how quick payment processing is.
Devin B.
Verified User in Real Estate
Everything from the salesperson to the onboarding team has been beyond misleading. We were supposed to launch, but when we couldn't get our part together (lack of training), we had to postpone. We later found out that Appfolio wasn't anywhere close to...
Verified User in Commercial Real Estate
I wish we had more marketing ability and expense reporting capabilities
Discussions
What other programs can Appfolio link to?
3 comments
JL
Hi Kaila! Thank you so much for asking that question. My name is Jasmine and I'm a Research Analyst at G2. I specialize in a few vertical industries,...Read more
What software do property managers use?
2 comments
ME
AppFolio is a company that provides cloud-based software solutions for property management and legal industries.Read more
What is AppFolio property manager?
1 comment
PC
It is a property management system focused mainly on small residential properties.Read more
What is Innago used for?
1 comment
MP
Managing rental properties. Collecting rent, managing repair requests, bookkeeping etc. Read more
Innago has no more discussions with answers
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