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Product Fruits
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At a Glance
Market Segments
Mid-Market (58.0% of reviews)
Mid-Market (56.0% of reviews)
Entry-Level Pricing
Free Trial
Starting at $249.00
Appcues
Star Rating
(341)4.6 out of 5
Market Segments
Mid-Market (58.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Learn more about AppcuesUserpilot
Star Rating
(883)4.6 out of 5
Market Segments
Mid-Market (56.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $249.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Appcues excels in its "Quality of Support" with a score of 9.1, while Userpilot shines even brighter with a score of 9.5, indicating that users find Userpilot's support more responsive and helpful.
- Reviewers mention that Appcues offers a solid "Survey Builder" with a score of 8.4, but Userpilot's "Survey Management" features, particularly its "Survey Distribution" capabilities, are rated lower at 7.6, suggesting that Appcues may provide a more user-friendly experience in this area.
- G2 users highlight that Appcues and Userpilot both have strong "User Segmentation" features, but Userpilot edges out with a score of 8.7 compared to Appcues' 8.5, indicating a slight advantage in how well Userpilot allows users to segment their audience.
- Users on G2 report that Appcues has a more robust "Account-Level Analytics" feature with a score of 8.6, while Userpilot's analytics capabilities are not as highly rated, suggesting that Appcues may provide deeper insights at the account level.
- Reviewers say that both products have similar "Text Bubble Walkthroughs" ratings at 8.9 for Appcues and 9.0 for Userpilot, indicating that users appreciate the effectiveness of both in guiding users through the software.
- Users report that while both platforms have a "WYSIWYG Editor," Appcues scores 7.8, which is lower than Userpilot's performance in this area, suggesting that Userpilot may offer a more intuitive editing experience for users creating campaigns.
Pricing
Entry-Level Pricing
Appcues
Start Free
Free Trial
Full-featured, 14-day free trial of Appcues. No credit card required.
- Boost activation with tailored onboarding
- Improve conversion by reducing time to value
- Create stickiness with feature adoption
Userpilot
Starter
Starting at $249.00
Perfect for small teams just starting their product growth journey. Includes up to 2,000 MAUs, billed monthly or yearly.
- Interactive Walkthroughs and Product Tours
- Spotlights, Banners, Checklists
- User Segmentation
Free Trial
Appcues
Free Trial is available
Userpilot
Free Trial is available
Ratings
Meets Requirements
8.6
285
8.8
739
Ease of Use
8.6
288
8.6
794
Ease of Setup
8.3
163
8.6
592
Ease of Admin
8.7
149
8.7
337
Quality of Support
9.1
270
9.5
667
Has the product been a good partner in doing business?
9.2
147
9.3
334
Product Direction (% positive)
9.0
267
9.4
754
Features by Category
User Behavior
Not enough data
8.5
40
Not enough data
7.6
38
Not enough data
6.8
37
A/B Testing
Not enough data
6.5
33
Not enough data
6.4
31
Not enough data
8.3
35
Not enough data
7.0
30
Visitor Information
Not enough data
8.9
36
Not enough data
8.2
34
Agentic AI - Session Replay
Not enough data
5.2
7
User Analysis
8.5
153
8.9
541
7.5
177
8.1
550
User Support
8.5
180
8.7
565
7.0
102
7.8
473
8.1
147
8.4
499
Walkthrough Type
8.1
119
8.2
495
8.9
178
8.9
541
Platform Basics - Digital Adoption Platform
8.8
8
8.4
96
9.4
9
8.9
102
Analytics - Digital Adoption Platform
7.7
8
8.6
99
Functions - Digital Adoption Platform
8.1
8
8.8
95
8.5
8
9.1
99
Agentic AI - Digital Adoption Platform
Not enough data
7.7
47
Campaigns
8.9
21
Not enough data
7.9
18
Not enough data
8.4
16
Not enough data
9.4
20
Not enough data
Not enough data
Not enough data
Analytics
8.9
15
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Analytics
Not enough data
8.6
269
Not enough data
8.6
274
Not enough data
8.6
273
Not enough data
8.2
266
Not enough data
7.7
250
Not enough data
7.8
244
Not enough data
7.5
241
Not enough data
7.4
248
Agentic AI - Product Analytics
Not enough data
6.7
36
Not enough data
6.7
36
Not enough data
7.0
36
Not enough data
6.9
36
Segmentation
Not enough data
Not enough data
Not enough data
Not enough data
Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Triggered Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalized Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
8.5
222
Not enough data
8.6
220
Not enough data
8.2
219
Not enough data
7.5
212
Survey Customization
Not enough data
8.2
214
Not enough data
8.5
222
Not enough data
8.0
214
Not enough data
7.6
200
Survey Insights
Not enough data
8.2
210
Not enough data
7.2
193
Not enough data
8.1
208
Not enough data
8.3
205
Agentic AI - Survey
Not enough data
6.8
21
Not enough data
6.7
21
Not enough data
7.1
21
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
6.7
6
Not enough data
6.4
6
Not enough data
5.6
6
Not enough data
6.7
6
Not enough data
Campaigns
5.8
6
Not enough data
6.9
6
Not enough data
4.7
6
Not enough data
5.0
6
Not enough data
5.8
6
Not enough data
6.9
6
Not enough data
Engagement
5.3
6
Not enough data
Platform
7.5
6
Not enough data
5.8
6
Not enough data
6.9
6
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Variation Testing
5.2
10
Not enough data
7.0
10
Not enough data
7.6
11
Not enough data
6.8
10
Not enough data
Feature Not Available
Not enough data
6.5
10
Not enough data
Reporting
8.5
11
Not enough data
7.7
11
Not enough data
Personalization
8.5
11
Not enough data
8.0
11
Not enough data
7.4
11
Not enough data
Administration
7.6
11
Not enough data
7.8
10
Not enough data
8.5
11
Not enough data
9.1
11
Not enough data
Categories
Categories
Shared Categories
Appcues and Userpilot are categorized as Digital Adoption Platform
Unique Categories
Appcues is categorized as Personalization, Mobile App Optimization, Mobile Marketing, Personalization Engines, and Push Notification
Reviews
Reviewers' Company Size
Appcues
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userpilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.4%
Information Technology and Services
15.7%
Marketing and Advertising
8.9%
Financial Services
6.5%
Internet
4.7%
Other
30.8%
Computer Software
37.7%
Information Technology and Services
15.9%
Financial Services
5.8%
Internet
4.5%
Marketing and Advertising
3.1%
Other
33.0%
Discussions
What does Appcues do?
3 Comments
BE
Appcues allows you to easily add tutorial and/or introductory cues to your website.Read more
How do I use Appcues?
3 Comments
SS
We used Appcues to engage with our customers, give our product owners more tools to learn from their experiences on the site, and collect NPI scores and...Read more
What is the best way to track progress of individual users through the adoption process so that we can create follow up tasks?
1 Comment
Official Response from Appcues
Hey Kushal! The best way to do this is to click and track an event using the Appcues Builder and then create a Goal and assign it to your flow. Read more
Userpilot has no discussions with answers
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