Compare Amplitude Guides & Surveys and Appcues 
At a Glance
Market Segments
Small-Business (64.4% of reviews)
Mid-Market (57.8% of reviews)
Entry-Level Pricing
Contact Us Per Month
Free Trial
Amplitude Guides & Surveys
Star Rating
(152)4.9 out of 5
Market Segments
Small-Business (64.4% of reviews)
Entry-Level Pricing
Contact Us Per Month
Free Trial is available
Browse all 3 pricing plansAppcues
Star Rating
(332)4.6 out of 5
Market Segments
Mid-Market (57.8% of reviews)
Entry-Level Pricing
Free Trial
Free Trial is available
Learn more about AppcuesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Appcues excels in its user-friendly interface, with an Ease of Use score of 8.7, while Command AI shines even brighter with a score of 9.3, making it easier for teams to adopt and utilize effectively.
- Reviewers mention that Appcues offers robust customization options, particularly in its Drip Sequences feature, which received a high score of 9.3. In contrast, Command AI's Behavior-responsive Messaging feature scored even higher at 9.4, allowing for more tailored user interactions.
- G2 users highlight that Command AI's Quality of Support is exceptional, with a score of 9.9, compared to Appcues' score of 9.1. This suggests that Command AI users feel more supported in their software journey.
- Users on G2 note that Appcues has a strong focus on user segmentation with a score of 8.5, but Command AI outperforms it with a score of 8.8, indicating better capabilities in targeting specific user groups.
- Reviewers say that Appcues provides a solid platform for A/B Testing with a score of 8.6, but Command AI's A/B Testing feature is less impressive, scoring only 6.2, which may limit its effectiveness in optimizing campaigns.
- Users report that Appcues has a strong API/Integrations score of 7.9, while Command AI's integrations are rated higher at 9.3, suggesting that Command AI offers more seamless connectivity with other tools and platforms.
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Pricing
Entry-Level Pricing
Amplitude Guides & Surveys
Growth
Contact Us
Per Month
For fast-growing companies. Free trial available.
- Our Full Platform - Nudge and Assist Suite inc. Actions & Pages
- Unlimited Nudges & Checklists
- Copilot & HelpHub
Appcues
Start Free
Free Trial
Full-featured, 14-day free trial of Appcues. No credit card required.
- Boost activation with tailored onboarding
- Improve conversion by reducing time to value
- Create stickiness with feature adoption
Free Trial
Amplitude Guides & Surveys
Free Trial is available
Appcues
Free Trial is available
Ratings
Meets Requirements
9.5
122
8.6
277
Ease of Use
9.3
126
8.6
280
Ease of Setup
9.3
73
8.4
156
Ease of Admin
9.6
69
8.7
145
Quality of Support
9.9
119
9.1
262
Has the product been a good partner in doing business?
9.8
69
9.2
143
Product Direction (% positive)
9.9
126
9.0
259
Features by Category
User Analysis
9.0
69
8.4
144
8.6
76
7.5
169
User Support
8.8
67
8.5
172
8.8
52
7.1
95
9.4
68
8.1
139
Walkthrough Type
9.2
62
8.2
110
9.3
70
8.8
170
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Responses
9.4
13
Not enough data
9.4
12
Not enough data
9.4
12
Not enough data
8.9
12
Not enough data
9.3
12
Not enough data
Platform
8.3
10
Not enough data
9.3
12
Not enough data
9.9
12
Not enough data
9.3
12
Not enough data
8.6
11
Not enough data
9.7
11
Not enough data
9.0
10
Not enough data
Generative AI
9.7
10
Not enough data
9.3
10
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Variation Testing
Not enough data
6.0
8
Not enough data
7.9
7
Not enough data
8.3
9
Not enough data
7.7
8
Not enough data
Feature Not Available
Not enough data
6.7
7
Reporting
Not enough data
9.1
9
Not enough data
8.0
9
Personalization
Not enough data
8.5
9
Not enough data
7.9
8
Not enough data
7.5
8
Administration
Not enough data
8.0
9
Not enough data
7.4
7
Not enough data
8.5
9
Not enough data
9.1
9
Categories
Categories
Shared Categories
Amplitude Guides & Surveys and Appcues are categorized as Digital Adoption Platform
Unique Categories
Reviews
Reviewers' Company Size
Amplitude Guides & Surveys
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Appcues
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
46.3%
Information Technology and Services
19.0%
Internet
4.1%
Financial Services
4.1%
Marketing and Advertising
3.4%
Other
23.1%
Computer Software
33.4%
Information Technology and Services
15.8%
Marketing and Advertising
9.1%
Financial Services
6.7%
Internet
4.9%
Other
30.1%
Most Helpful Reviews
Amplitude Guides & Surveys
Most Helpful Favorable Review
Eric M.
Verified User in Telecommunications
We used to have search in various places in our app and now have combined it to one persistent search experience with CommandBar. Speedy for our power users and it’s the first place new users go to see what they can do in the product. I appreciate that we...
Most Helpful Critical Review
Appcues
Most Helpful Favorable Review
Alex M.
Verified User in Philanthropy
Appcues provides us with a low-cost, low-energy solution for reaching our brand new customers. It's inexpensive, simple to set up and SUPER effective. Once our modal was ready to publish, it only took one of our developers about 7 minutes to link it to our...
Most Helpful Critical Review
Verified User in Financial Services
I have been going back and forth with support for over a week with no resolution to the dynamic URL error their system seems to have. Support takes over 24 hrs to respond and when they finally respond, they do not provide a solution to the issue we are...
Eric M.
Verified User in Telecommunications
We used to have search in various places in our app and now have combined it to one persistent search experience with CommandBar. Speedy for our power users and it’s the first place new users go to see what they can do in the product. I appreciate that we...
Alex M.
Verified User in Philanthropy
Appcues provides us with a low-cost, low-energy solution for reaching our brand new customers. It's inexpensive, simple to set up and SUPER effective. Once our modal was ready to publish, it only took one of our developers about 7 minutes to link it to our...
Verified User in Financial Services
I have been going back and forth with support for over a week with no resolution to the dynamic URL error their system seems to have. Support takes over 24 hrs to respond and when they finally respond, they do not provide a solution to the issue we are...
Discussions
Amplitude Guides & Surveys has no discussions with answers
What does Appcues do?
3 comments
BE
Appcues allows you to easily add tutorial and/or introductory cues to your website.Read more
How do I use Appcues?
3 comments
SS
We used Appcues to engage with our customers, give our product owners more tools to learn from their experiences on the site, and collect NPI scores and...Read more
What is the best way to track progress of individual users through the adoption process so that we can create follow up tasks?
1 comment
Official Response from Appcues
Hey Kushal! The best way to do this is to click and track an event using the Appcues Builder and then create a Goal and assign it to your flow. Read more
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