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- Amplitude Guides & Surveys-vs-Appcues
Compare Amplitude Guides & Surveys and Appcues 
At a Glance
Market Segments
Small-Business (64.4% of reviews)
Mid-Market (57.4% of reviews)
Entry-Level Pricing
Contact Us Per Month
Free Trial
Amplitude Guides & Surveys
Star Rating
(152)4.9 out of 5
Market Segments
Small-Business (64.4% of reviews)
Entry-Level Pricing
Contact Us Per Month
Free Trial is available
Browse all 3 pricing plansAppcues
Star Rating
(330)4.6 out of 5
Market Segments
Mid-Market (57.4% of reviews)
Entry-Level Pricing
Free Trial
Free Trial is available
Learn more about AppcuesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Appcues excels in its user-friendly interface, with an Ease of Use score of 8.7, while Command AI shines even brighter with a score of 9.3, making it easier for teams to adopt and utilize effectively.
- Reviewers mention that Appcues offers robust customization options, scoring 9.4 in Customization, but Command AI takes it a step further with its advanced Behavior-responsive Messaging feature, which received a score of 9.4, allowing for more tailored user interactions.
- G2 users highlight the superior quality of support provided by Command AI, which scored 9.9 in Quality of Support, compared to Appcues' score of 9.1, indicating a more responsive and helpful support team for Command AI users.
- Users on G2 report that Appcues has a strong focus on user segmentation with a score of 8.5, but Command AI outperforms in this area with a score of 8.8, allowing for more precise targeting and engagement strategies.
- Reviewers say that while Appcues provides a solid platform for A/B testing with a score of 8.6, Command AI's capabilities in this area are less impressive, scoring only 6.2, which may limit its effectiveness in optimizing campaigns.
- Users report that Appcues has a strong entry-level offering with a Free Trial, making it accessible for mid-market users, whereas Command AI requires potential users to contact for pricing, which may deter small businesses looking for immediate access.
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Pricing
Entry-Level Pricing
Amplitude Guides & Surveys
Growth
Contact Us
Per Month
For fast-growing companies. Free trial available.
- Our Full Platform - Nudge and Assist Suite inc. Actions & Pages
- Unlimited Nudges & Checklists
- Copilot & HelpHub
Appcues
Start Free
Free Trial
Full-featured, 14-day free trial of Appcues. No credit card required.
- Boost activation with tailored onboarding
- Improve conversion by reducing time to value
- Create stickiness with feature adoption
Free Trial
Amplitude Guides & Surveys
Free Trial is available
Appcues
Free Trial is available
Ratings
Meets Requirements
9.5
122
8.6
274
Ease of Use
9.3
126
8.7
277
Ease of Setup
9.3
73
8.4
153
Ease of Admin
9.6
69
8.8
144
Quality of Support
9.9
119
9.1
259
Has the product been a good partner in doing business?
9.8
69
9.2
142
Product Direction (% positive)
9.9
126
9.0
256
Features by Category
User Analysis
9.0
69
8.5
141
8.6
76
7.5
166
User Support
8.8
67
8.5
169
8.8
52
7.2
92
9.4
68
8.2
136
Walkthrough Type
9.2
62
8.3
107
9.3
70
8.9
167
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Responses
9.4
13
Not enough data
9.4
12
Not enough data
9.4
12
Not enough data
8.9
12
Not enough data
9.3
12
Not enough data
Platform
8.3
10
Not enough data
9.3
12
Not enough data
9.9
12
Not enough data
9.3
12
Not enough data
8.6
11
Not enough data
9.7
11
Not enough data
9.0
10
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Variation Testing
Not enough data
6.0
8
Not enough data
7.9
7
Not enough data
8.3
9
Not enough data
7.7
8
Not enough data
Feature Not Available
Not enough data
6.7
7
Reporting
Not enough data
9.1
9
Not enough data
8.0
9
Personalization
Not enough data
8.5
9
Not enough data
7.9
8
Not enough data
7.5
8
Administration
Not enough data
8.0
9
Not enough data
7.4
7
Not enough data
8.5
9
Not enough data
9.1
9
Categories
Categories
Shared Categories
Amplitude Guides & Surveys and Appcues are categorized as Digital Adoption Platform
Unique Categories
Reviews
Reviewers' Company Size
Amplitude Guides & Surveys
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Appcues
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
46.3%
Information Technology and Services
19.0%
Internet
4.1%
Financial Services
4.1%
Marketing and Advertising
3.4%
Other
23.1%
Computer Software
33.4%
Information Technology and Services
16.0%
Marketing and Advertising
8.9%
Financial Services
6.4%
Internet
4.9%
Other
30.4%
Most Helpful Reviews
Amplitude Guides & Surveys
Most Helpful Favorable Review
Eric M.
Verified User in Telecommunications
We used to have search in various places in our app and now have combined it to one persistent search experience with CommandBar. Speedy for our power users and it’s the first place new users go to see what they can do in the product. I appreciate that we...
Most Helpful Critical Review
Appcues
Most Helpful Favorable Review
Jason G.
Verified User in Information Technology and Services
It is relatively easy to use and allows us non-programmers the ability to put up announcements and product walk throughs quickly and easily. We have added our own targeting criteria which is really powerful for us. So we can target users based on their...
Most Helpful Critical Review
Verified User in Computer Software
We ran into a lot of problems when trying to integrate this into an AngularJS application. We demanded some pretty intense multi-step flows that triggered events within our single page app, and just wasn't possible with Appcues. There's no way to execute...
Eric M.
Verified User in Telecommunications
We used to have search in various places in our app and now have combined it to one persistent search experience with CommandBar. Speedy for our power users and it’s the first place new users go to see what they can do in the product. I appreciate that we...
Jason G.
Verified User in Information Technology and Services
It is relatively easy to use and allows us non-programmers the ability to put up announcements and product walk throughs quickly and easily. We have added our own targeting criteria which is really powerful for us. So we can target users based on their...
Verified User in Computer Software
We ran into a lot of problems when trying to integrate this into an AngularJS application. We demanded some pretty intense multi-step flows that triggered events within our single page app, and just wasn't possible with Appcues. There's no way to execute...
Discussions
Amplitude Guides & Surveys has no discussions with answers
What does Appcues do?
3 comments
BE
Appcues allows you to easily add tutorial and/or introductory cues to your website.Read more
How do I use Appcues?
3 comments
SS
We used Appcues to engage with our customers, give our product owners more tools to learn from their experiences on the site, and collect NPI scores and...Read more
What is the best way to track progress of individual users through the adoption process so that we can create follow up tasks?
1 comment
Official Response from Appcues
Hey Kushal! The best way to do this is to click and track an event using the Appcues Builder and then create a Goal and assign it to your flow. Read more
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