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- Apartments.com Rental Manager-vs-AppFolio
Compare Apartments.com Rental Manager and AppFolio Property Manager 
At a Glance
Market Segments
Small-Business (85.0% of reviews)
Small-Business (89.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Apartments.com Rental Manager
Star Rating
(21)4.1 out of 5
Market Segments
Small-Business (85.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Apartments.com Rental ManagerAppFolio Property Manager
Star Rating
(576)4.6 out of 5
Market Segments
Small-Business (89.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about AppFolio Property ManagerSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that AppFolio Property Manager excels in its Maintenance Service Requests feature, scoring 9.0, while Apartments.com Rental Manager falls short with a score of 7.4. Reviewers mention that AppFolio's system is intuitive and allows for quick resolution of tenant issues.
- Reviewers mention that the Lease Templates in AppFolio Property Manager, with a score of 8.4, are more customizable compared to Apartments.com Rental Manager's lower score of 6.9. Users appreciate the flexibility in creating tailored lease agreements in AppFolio.
- G2 users highlight the superior Document Management capabilities of AppFolio, scoring 9.0, versus Apartments.com Rental Manager's 7.6. Users say that AppFolio's document storage and retrieval process is seamless, making it easier to manage important files.
- Users on G2 report that AppFolio's Quality of Support is rated at 8.5, which is significantly higher than Apartments.com Rental Manager's 7.8. Reviewers mention that AppFolio's support team is responsive and knowledgeable, enhancing the overall user experience.
- Reviewers mention that AppFolio Property Manager's Tenant Portal is rated 9.2, providing a user-friendly interface for tenants to manage their accounts, while Apartments.com Rental Manager's portal features are less robust, leading to a score of 8.0. Users appreciate the ease of access to payment and maintenance requests in AppFolio.
- Users say that AppFolio's Reporting features, scoring 9.0, offer more comprehensive insights compared to Apartments.com Rental Manager's score of 8.8. Reviewers mention that the detailed dashboards in AppFolio help property managers make informed decisions based on real-time data.
Featured Products
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Pricing
Entry-Level Pricing
Apartments.com Rental Manager
No pricing availableAppFolio Property Manager
No pricing availableFree Trial
Apartments.com Rental Manager
No trial information availableAppFolio Property Manager
No trial information availableRatings
Meets Requirements
8.8
20
9.0
503
Ease of Use
9.0
20
9.1
509
Ease of Setup
9.6
8
8.4
295
Ease of Admin
9.4
8
9.0
220
Quality of Support
7.8
16
8.5
487
Has the product been a good partner in doing business?
9.4
8
9.1
219
Product Direction (% positive)
8.1
18
9.5
497
Features by Category
Leasing
8.7
10
8.8
391
9.2
10
9.1
405
8.7
10
8.8
396
6.9
9
8.5
358
7.6
9
9.0
408
Building Operations
7.4
7
9.0
418
6.9
6
8.1
371
7.9
7
9.0
412
6.1
6
8.6
368
6.1
6
8.1
274
Accounting
8.5
8
9.0
410
9.1
9
9.2
428
8.1
7
8.7
376
7.2
6
8.6
338
8.8
11
9.1
419
Operations
Not enough data
9.2
295
Not enough data
9.0
262
Not enough data
8.9
277
Not enough data
8.8
276
Not enough data
8.3
234
Not enough data
8.8
275
Not enough data
8.9
279
Not enough data
8.7
256
Communication
Not enough data
9.1
75
Not enough data
8.2
57
Not enough data
9.1
68
Not enough data
8.1
50
Not enough data
7.6
53
Member Management
Not enough data
9.1
70
Not enough data
9.0
68
Property Management
Not enough data
9.3
67
Not enough data
9.1
74
Not enough data
8.9
67
Platform Interoperability
Not enough data
Not enough data
Platform Additional Functionality
8.7
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Platform Performance
9.0
5
Not enough data
Relationship Management
Not enough data
8.4
78
|
Verified
Not enough data
7.2
59
|
Verified
Not enough data
7.8
53
|
Verified
Presentation
Not enough data
7.9
55
|
Verified
Not enough data
7.8
39
Not enough data
7.4
43
|
Verified
Not enough data
7.6
33
Platform Branding
Not enough data
8.9
60
Not enough data
8.3
52
Platform Content
Not enough data
7.5
42
Not enough data
8.8
56
Not enough data
8.3
45
Not enough data
8.3
38
Platform Additional Functionality
Not enough data
8.8
60
Platform Integrations
Not enough data
7.8
38
Not enough data
7.4
38
Not enough data
8.1
40
Lease Administration Platform Features
Not enough data
9.0
221
Not enough data
9.0
219
Not enough data
8.8
200
Not enough data
9.0
224
Not enough data
8.3
185
Not enough data
8.4
163
Not enough data
8.5
156
Not enough data
8.3
161
Not enough data
8.8
232
Not enough data
9.1
235
Categories
Categories
Shared Categories
Apartments.com Rental Manager and AppFolio Property Manager are categorized as Property Management
Unique Categories
Apartments.com Rental Manager is categorized as Rental Payment
AppFolio Property Manager is categorized as Community Association Management, Real Estate Marketing, and Lease Administration
Reviews
Reviewers' Company Size
Apartments.com Rental Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
AppFolio Property Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
55.0%
Management Consulting
10.0%
Outsourcing/Offshoring
5.0%
Investment Management
5.0%
Hospitality
5.0%
Other
20.0%
Real Estate
72.9%
Accounting
9.4%
Commercial Real Estate
6.5%
Non-Profit Organization Management
1.9%
Management Consulting
1.2%
Other
8.0%
Most Helpful Reviews
Apartments.com Rental Manager
Most Helpful Favorable Review
Verified User in Management Consulting
the modern design of the interface, best fit new generation
Most Helpful Critical Review
Verified User in Business Supplies and Equipment
What I dislike about cozy is that the customer service is not the best, I have not had any big issues but I feel like they should focus on satisfying their customers and helping them with their wants and needs. Also, Cozy doesn't have a way to create a...
AppFolio Property Manager
Most Helpful Favorable Review
Gabriel I.
Verified User in Real Estate
I love how user friendly AppFolio is. It offers everything basic fundamentals for property management but includes advanced resources as well.
Most Helpful Critical Review
Devin B.
Verified User in Real Estate
Everything from the salesperson to the onboarding team has been beyond misleading. We were supposed to launch, but when we couldn't get our part together (lack of training), we had to postpone. We later found out that Appfolio wasn't anywhere close to...
Verified User in Management Consulting
the modern design of the interface, best fit new generation
Gabriel I.
Verified User in Real Estate
I love how user friendly AppFolio is. It offers everything basic fundamentals for property management but includes advanced resources as well.
Verified User in Business Supplies and Equipment
What I dislike about cozy is that the customer service is not the best, I have not had any big issues but I feel like they should focus on satisfying their customers and helping them with their wants and needs. Also, Cozy doesn't have a way to create a...
Devin B.
Verified User in Real Estate
Everything from the salesperson to the onboarding team has been beyond misleading. We were supposed to launch, but when we couldn't get our part together (lack of training), we had to postpone. We later found out that Appfolio wasn't anywhere close to...
Discussions
Apartments.com Rental Manager has no discussions with answers
What other programs can Appfolio link to?
3 comments
JL
Hi Kaila! Thank you so much for asking that question. My name is Jasmine and I'm a Research Analyst at G2. I specialize in a few vertical industries,...Read more
What software do property managers use?
2 comments
ME
AppFolio is a company that provides cloud-based software solutions for property management and legal industries.Read more
What is AppFolio property manager?
1 comment
PC
It is a property management system focused mainly on small residential properties.Read more
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