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At a Glance
Market Segments
Small-Business (62.4% of reviews)
Enterprise (44.7% of reviews)
Entry-Level Pricing
Contact Us Per Month
No pricing available
Amplitude Guides & Surveys
Star Rating
(166)4.8 out of 5
Market Segments
Small-Business (62.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Free Trial is available
Browse all 3 pricing plansWhatfix
Star Rating
(494)4.6 out of 5
Market Segments
Enterprise (44.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WhatfixSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Whatfix excels in its Quality of Support with a score of 9.7, while Command AI follows closely with a score of 9.9, indicating both platforms are highly regarded for their customer service.
- Reviewers mention that Whatfix's Ease of Setup is rated at 8.2, which some users find slightly challenging compared to Command AI's impressive score of 9.3, suggesting a more user-friendly onboarding experience.
- G2 users highlight that Whatfix's Account-Level Analytics score is 8.0, but Command AI shines with a higher score of 9.3, indicating a more robust analytics feature that helps businesses track performance effectively.
- Users on G2 report that Whatfix's Text Bubble Walkthroughs are rated at 9.0, while Command AI offers a slightly better experience with a score of 9.3, showcasing its superior interactive guidance capabilities.
- Reviewers mention that Whatfix's Personalization features score 8.3, while Command AI stands out with a score of 9.4, indicating a more tailored user experience that adapts to individual needs.
- Users say that Whatfix's Generative AI Text Generation feature is rated at 9.7, which is impressive, but Command AI's overall generative capabilities, including AI Text Summarization at 9.3, provide a more comprehensive AI-driven content solution.
Pricing
Entry-Level Pricing
Amplitude Guides & Surveys
Growth
Contact Us
Per Month
For fast-growing companies. Free trial available.
- Our Full Platform - Nudge and Assist Suite inc. Actions & Pages
- Unlimited Nudges & Checklists
- Copilot & HelpHub
Whatfix
No pricing availableFree Trial
Amplitude Guides & Surveys
Free Trial is available
Whatfix
Free Trial is available
Ratings
Meets Requirements
9.3
133
8.8
338
Ease of Use
9.2
137
8.6
408
Ease of Setup
9.1
82
8.3
358
Ease of Admin
9.4
75
8.5
277
Quality of Support
9.8
128
9.7
338
Has the product been a good partner in doing business?
9.6
75
9.5
276
Product Direction (% positive)
9.8
137
9.7
323
Features by Category
User Analysis
8.9
79
8.0
156
8.6
86
8.1
172
User Support
8.7
76
8.2
163
8.3
60
8.0
142
9.0
77
8.0
144
Walkthrough Type
8.9
70
8.5
166
9.1
78
8.9
190
Platform Basics - Digital Adoption Platform
7.9
8
8.3
39
7.4
9
8.7
41
Analytics - Digital Adoption Platform
8.7
10
8.3
40
Functions - Digital Adoption Platform
7.2
9
8.2
39
7.6
9
8.6
44
Agentic AI - Digital Adoption Platform
7.0
5
7.2
28
Product Analytics
Not enough data
8.1
51
Not enough data
8.1
51
Not enough data
7.8
47
Not enough data
7.6
46
Not enough data
7.5
46
Not enough data
7.2
41
Not enough data
7.0
36
Not enough data
7.4
43
Agentic AI - Product Analytics
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Responses
9.4
13
Not enough data
9.4
12
Not enough data
9.4
12
Not enough data
8.9
12
Not enough data
9.3
12
Not enough data
Platform
8.3
10
Not enough data
9.3
12
Not enough data
9.9
12
Not enough data
9.3
12
Not enough data
8.6
11
Not enough data
9.7
11
Not enough data
9.0
10
Not enough data
Generative AI
9.7
10
Not enough data
9.3
10
Not enough data
Generative AI
Not enough data
7.6
51
Self-Service Experience
Not enough data
8.9
146
Not enough data
8.8
141
Not enough data
8.1
93
Not enough data
7.0
68
Not enough data
8.2
84
Self-Service Platform
Not enough data
8.6
91
Not enough data
8.1
88
Not enough data
7.6
77
Not enough data
8.0
89
Agentic AI - Customer Self-Service
Not enough data
7.1
13
Not enough data
7.3
13
Not enough data
6.8
13
Not enough data
7.1
14
Not enough data
6.8
12
Not enough data
7.7
13
Not enough data
7.1
13
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Amplitude Guides & Surveys and Whatfix are categorized as Digital Adoption Platform
Reviews
Reviewers' Company Size
Amplitude Guides & Surveys
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Whatfix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
44.9%
Information Technology and Services
19.0%
Marketing and Advertising
5.1%
Financial Services
4.4%
Internet
3.8%
Other
22.8%
Computer Software
16.1%
Information Technology and Services
14.0%
Financial Services
4.0%
Insurance
3.8%
Banking
3.1%
Other
59.1%
Discussions
Amplitude Guides & Surveys has no discussions with answers
What does Whatfix do?
3 Comments
GF
Overall, Whatfix aims to enhance user productivity, reduce support costs, and drive digital transformation within organizations.
How? Whatfix is a digital...Read more
What is the best way to showcase videos using the platform?
1 Comment
KE
Hi Christopher
I have added a video to the self-help tab.
You can do this if you have created the video and have it saved. I use Vimeo. Once you...Read more
Which one of them is a direct competitor of Whatfix?
1 Comment
GF
Digital Adoption Platforms are a category of their own. Because of the unique features and capabilities, it is hard to compare them to other types of...Read more
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