- Home
- ...
- Digital Adoption Platforms
- Amplitude Guides & Surveys
- WalkMe
- Amplitude Guides & Surveys-vs-WalkMe
Compare Amplitude Guides & Surveys and WalkMe 
At a Glance
Market Segments
Small-Business (64.4% of reviews)
Enterprise (57.8% of reviews)
Entry-Level Pricing
Contact Us Per Month
No pricing available
Amplitude Guides & Surveys
Star Rating
(152)4.9 out of 5
Market Segments
Small-Business (64.4% of reviews)
Entry-Level Pricing
Contact Us Per Month
Free Trial is available
Browse all 3 pricing plansWalkMe
Star Rating
(476)4.5 out of 5
Market Segments
Enterprise (57.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about WalkMeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that WalkMe excels in its ServiceNow Integration, receiving a perfect score of 10.0, which reviewers mention significantly enhances their workflow efficiency compared to Command AI's integration capabilities.
- Reviewers mention that Command AI shines in Natural Language Understanding (NLU), achieving a high score of 9.4, while WalkMe's performance in this area is less impressive, indicating that Command AI may provide a more intuitive user experience.
- G2 users highlight that WalkMe's Click Tracking feature is robust, scoring 9.0, which allows for detailed user behavior analysis, whereas Command AI's tracking features are perceived as less comprehensive.
- Users on G2 report that Command AI's Generative AI Text Generation feature is particularly strong, with a score of 9.7, making it a preferred choice for those needing advanced content creation capabilities, while WalkMe's generative features are not as highly rated.
- Reviewers mention that WalkMe's Quality of Support is rated at 8.8, which is commendable, but Command AI surpasses this with a near-perfect score of 9.9, indicating a more responsive and helpful support system.
- Users say that Command AI's Customization options are highly rated at 9.4, allowing for tailored user experiences, while WalkMe's customization features, although good, do not match the level of flexibility offered by Command AI.
Featured Products
Sponsored
Customerly
(35)
Customer Self-Service
Visit Website
Sponsored
Product Fruits
(121)
Customer Self-Service
Visit Website
Pricing
Entry-Level Pricing
Amplitude Guides & Surveys
Growth
Contact Us
Per Month
For fast-growing companies. Free trial available.
- Our Full Platform - Nudge and Assist Suite inc. Actions & Pages
- Unlimited Nudges & Checklists
- Copilot & HelpHub
WalkMe
No pricing availableFree Trial
Amplitude Guides & Surveys
Free Trial is available
WalkMe
No trial information availableRatings
Meets Requirements
9.5
122
8.7
415
Ease of Use
9.3
126
8.3
422
Ease of Setup
9.3
73
8.0
336
Ease of Admin
9.6
69
8.2
319
Quality of Support
9.9
119
8.8
412
Has the product been a good partner in doing business?
9.8
69
8.9
319
Product Direction (% positive)
9.9
126
8.9
402
Features by Category
User Identification
Not enough data
7.5
16
Not enough data
8.4
18
Not enough data
7.8
13
Tracking & Reporting
Not enough data
8.5
17
Not enough data
8.1
18
Not enough data
8.2
15
Not enough data
8.2
19
Not enough data
7.7
17
Not enough data
8.3
17
Metrics
Not enough data
8.4
16
Not enough data
8.2
15
Not enough data
8.2
16
Not enough data
8.3
14
Not enough data
8.2
15
User Behavior
Not enough data
9.0
32
Not enough data
6.4
18
Not enough data
7.9
21
Not enough data
7.5
24
A/B Testing
Not enough data
8.3
25
Not enough data
8.1
18
Not enough data
8.3
31
Not enough data
7.9
20
Visitor Information
Not enough data
7.9
33
Not enough data
8.5
33
User Analysis
9.0
69
7.9
240
8.6
76
8.1
274
User Support
8.8
67
8.5
264
8.8
52
7.6
208
9.4
68
8.0
215
Walkthrough Type
9.2
62
7.9
221
9.3
70
9.1
271
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Responses
9.4
13
Not enough data
9.4
12
Not enough data
9.4
12
Not enough data
8.9
12
Not enough data
9.3
12
Not enough data
Platform
8.3
10
Not enough data
9.3
12
Not enough data
9.9
12
Not enough data
9.3
12
Not enough data
8.6
11
Not enough data
9.7
11
Not enough data
9.0
10
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
7.6
88
Self-Service Experience
Not enough data
8.4
187
Not enough data
8.2
186
Not enough data
8.1
178
Not enough data
6.8
124
Not enough data
8.1
156
Self-Service Platform
Not enough data
8.3
159
Not enough data
8.2
164
Not enough data
7.1
126
Not enough data
7.7
145
Metrics
Not enough data
8.4
16
Not enough data
8.2
15
Not enough data
8.2
16
Not enough data
8.3
14
Not enough data
8.2
15
ServiceNow Apps
Not enough data
10.0
7
Not enough data
9.8
7
Variation Testing
Not enough data
7.9
13
Not enough data
8.3
17
Not enough data
8.1
15
Not enough data
7.9
18
Not enough data
8.0
18
Not enough data
8.5
14
Reporting
Not enough data
8.2
20
Not enough data
8.0
21
Personalization
Not enough data
8.2
19
Not enough data
8.0
19
Not enough data
8.1
17
Administration
Not enough data
7.5
17
Not enough data
8.1
18
Not enough data
8.1
22
Not enough data
8.6
22
Categories
Categories
Shared Categories
Amplitude Guides & Surveys and WalkMe are categorized as Digital Adoption Platform
Unique Categories
WalkMe is categorized as ServiceNow Store Apps, Session Replay, Mobile App Analytics, Mobile App Optimization, Customer Self-Service, and SAP Store
Reviews
Reviewers' Company Size
Amplitude Guides & Surveys
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WalkMe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
46.3%
Information Technology and Services
19.0%
Internet
4.1%
Financial Services
4.1%
Marketing and Advertising
3.4%
Other
23.1%
Computer Software
11.8%
Financial Services
8.4%
Information Technology and Services
7.5%
Hospital & Health Care
5.1%
Insurance
4.9%
Other
62.3%
Most Helpful Reviews
Amplitude Guides & Surveys
Most Helpful Favorable Review
Eric M.
Verified User in Telecommunications
We used to have search in various places in our app and now have combined it to one persistent search experience with CommandBar. Speedy for our power users and it’s the first place new users go to see what they can do in the product. I appreciate that we...
Most Helpful Critical Review
WalkMe
Most Helpful Favorable Review
Eyal E.
Verified User in Information Technology and Services
The WalkMe Platform was very helpful and useful to our people using Salesforce. We found it saves us many hours, that were wasted on guessing how to complete a Salesforce procedure, or waiting for help desk to show us how to do the more complex tasks. This...
Most Helpful Critical Review
Verified User in Information Technology and Services
Verified User in Information Technology and Services
Very expensive.
Eric M.
Verified User in Telecommunications
We used to have search in various places in our app and now have combined it to one persistent search experience with CommandBar. Speedy for our power users and it’s the first place new users go to see what they can do in the product. I appreciate that we...
Eyal E.
Verified User in Information Technology and Services
The WalkMe Platform was very helpful and useful to our people using Salesforce. We found it saves us many hours, that were wasted on guessing how to complete a Salesforce procedure, or waiting for help desk to show us how to do the more complex tasks. This...
Verified User in Information Technology and Services
Verified User in Information Technology and Services
Very expensive.
Discussions
Amplitude Guides & Surveys has no discussions with answers
What is the one greatest solution you have used WalkMe for?
3 comments
TS
Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a...Read more
WalkMe has no more discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
