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- Amplitude Guides & Surveys-vs-Userflow
Compare Amplitude Guides & Surveys and Userflow 
At a Glance
Market Segments
Small-Business (64.4% of reviews)
Small-Business (62.4% of reviews)
Entry-Level Pricing
Contact Us Per Month
Free Trial
Amplitude Guides & Surveys
Star Rating
(152)4.9 out of 5
Market Segments
Small-Business (64.4% of reviews)
Entry-Level Pricing
Contact Us Per Month
Free Trial is available
Browse all 3 pricing plansUserflow
Star Rating
(104)4.8 out of 5
Market Segments
Small-Business (62.4% of reviews)
Entry-Level Pricing
Free Trial
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Userflow excels in its Customization features, scoring 9.4, allowing businesses to tailor their onboarding experiences effectively. In contrast, Command AI, while strong, does not match this level of personalization, which some reviewers feel limits their ability to create unique user journeys.
- Reviewers mention that Command AI shines in Natural Language Understanding (NLU), with a score of 9.0, making it particularly adept at handling complex customer inquiries. Userflow, however, does not emphasize this feature as strongly, leading some users to feel it lacks depth in conversational capabilities.
- G2 users highlight the Quality of Support for both products, with Userflow scoring 9.8 and Command AI at 9.9. However, users on G2 note that Command AI's support is slightly more responsive, which can be crucial for businesses needing immediate assistance.
- Users say that Userflow's Behavior-responsive Messaging feature, scoring 8.9, is effective but not as advanced as Command AI's 9.4 score in the same area. This difference indicates that Command AI may provide a more tailored user experience based on behavior.
- Reviewers mention that Userflow's Drip Sequences feature, rated at 9.3, is highly praised for its ease of use, while Command AI's similar functionality is perceived as less intuitive, which can affect user engagement strategies.
- Users report that both platforms offer strong Analytics capabilities, with Userflow at 9.3 and Command AI also at 9.3. However, Command AI's analytics are often described as more comprehensive, providing deeper insights into user interactions, which some users find invaluable for decision-making.
Featured Products
Sponsored
Product Fruits
(122)
Chatbots
Visit Website
Sponsored
Customerly
(34)
Chatbots
Visit Website
Pricing
Entry-Level Pricing
Amplitude Guides & Surveys
Growth
Contact Us
Per Month
For fast-growing companies. Free trial available.
- Our Full Platform - Nudge and Assist Suite inc. Actions & Pages
- Unlimited Nudges & Checklists
- Copilot & HelpHub
Userflow
Free Trial
Free Trial
We have a free 14 day trial so you can see the power of Userflow
- 14 day free trial
Free Trial
Amplitude Guides & Surveys
Free Trial is available
Userflow
Free Trial is available
Ratings
Meets Requirements
9.5
122
9.2
74
Ease of Use
9.3
126
9.3
75
Ease of Setup
9.3
73
9.2
42
Ease of Admin
9.6
69
9.3
42
Quality of Support
9.9
119
9.8
73
Has the product been a good partner in doing business?
9.8
69
9.7
40
Product Direction (% positive)
9.9
126
9.8
62
Features by Category
User Analysis
9.0
69
8.7
29
8.6
76
7.6
35
User Support
8.8
67
8.5
40
8.8
52
8.3
22
9.4
68
8.9
32
Walkthrough Type
9.2
62
9.4
36
9.3
70
9.8
49
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Responses
9.4
13
Not enough data
9.4
12
Not enough data
9.4
12
Not enough data
8.9
12
Not enough data
9.3
12
Not enough data
Platform
8.3
10
Not enough data
9.3
12
Not enough data
9.9
12
Not enough data
9.3
12
Not enough data
8.6
11
Not enough data
9.7
11
Not enough data
9.0
10
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Amplitude Guides & Surveys and Userflow are categorized as Digital Adoption Platform
Reviews
Reviewers' Company Size
Amplitude Guides & Surveys
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
46.3%
Information Technology and Services
19.0%
Internet
4.1%
Financial Services
4.1%
Marketing and Advertising
3.4%
Other
23.1%
Computer Software
45.5%
Information Technology and Services
16.8%
Financial Services
6.9%
Marketing and Advertising
3.0%
Internet
3.0%
Other
24.8%
Most Helpful Reviews
Amplitude Guides & Surveys
Most Helpful Favorable Review
Eric M.
Verified User in Telecommunications
We used to have search in various places in our app and now have combined it to one persistent search experience with CommandBar. Speedy for our power users and it’s the first place new users go to see what they can do in the product. I appreciate that we...
Most Helpful Critical Review
Userflow
Most Helpful Favorable Review
Kristian Kragholm L.
Verified User in Marketing and Advertising
Userflow helps us save time and money by automating our product walktroughs. Also the support is effective and helpfull, and listens to your proposals for new functions or ways to make the present ones even better.
Most Helpful Critical Review
Flavia O.
Verified User in Computer Software
I wish that we could better link things by crating projects where I could organize flows, launchers and CSATs that are all interconnected and related to the same thing.
Eric M.
Verified User in Telecommunications
We used to have search in various places in our app and now have combined it to one persistent search experience with CommandBar. Speedy for our power users and it’s the first place new users go to see what they can do in the product. I appreciate that we...
Kristian Kragholm L.
Verified User in Marketing and Advertising
Userflow helps us save time and money by automating our product walktroughs. Also the support is effective and helpfull, and listens to your proposals for new functions or ways to make the present ones even better.
Flavia O.
Verified User in Computer Software
I wish that we could better link things by crating projects where I could organize flows, launchers and CSATs that are all interconnected and related to the same thing.
Discussions
Amplitude Guides & Surveys has no discussions with answers
What are user flows for?
1 comment
JR
Generally they are used for user onboarding. You can give step-by -step instructions on how to use your software. We also use them for refreshers that people...Read more
Userflow has no more discussions with answers
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