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- Amex GBT Egencia
- Navan (Formerly TripActions)
- Amex GBT Egencia-vs-Navan (Formerly TripActions)
Compare Amex GBT Egencia and Navan (Formerly TripActions) 
At a Glance
Market Segments
Enterprise (49.8% of reviews)
Mid-Market (62.1% of reviews)
Entry-Level Pricing
No pricing available
Free
Amex GBT Egencia
Star Rating
(751)4.5 out of 5
Market Segments
Enterprise (49.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Amex GBT EgenciaNavan (Formerly TripActions)
Star Rating
(8,255)4.7 out of 5
Market Segments
Mid-Market (62.1% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Amex GBT Egencia excels in Expense Automation with a score of 8.8, while Navan shines with a higher score of 9.3, indicating a more streamlined process for automating expense reports.
- Reviewers mention that Navan's Digital Receipt Management feature is particularly robust, scoring 9.5 compared to Amex GBT Egencia's 8.8, making it easier for users to manage and track receipts digitally.
- G2 users highlight that Navan offers superior Bank/Credit Card Integration with a score of 9.5, which simplifies the reconciliation process, whereas Amex GBT Egencia scores 8.8 in this area.
- Users on G2 note that Navan's Mobile Functionality is highly rated at 9.4, providing a better user experience on mobile devices compared to Amex GBT Egencia's score of 9.0.
- Reviewers say that Navan's Itinerary Management feature is more user-friendly, scoring 9.4, while Amex GBT Egencia scores 8.9, indicating a preference for Navan's interface and functionality.
- Users report that Amex GBT Egencia has a strong Quality of Support with a score of 9.0, but Navan surpasses this with a score of 9.4, suggesting that users may find more responsive and helpful support with Navan.
Featured Products
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Expense Management
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Pricing
Entry-Level Pricing
Amex GBT Egencia
No pricing availableNavan (Formerly TripActions)
Navan Business
Free
For companies up to 200 employees
- Global travel inventory and exclusive rates
- Unlimited policy and approval workflows
- Direct accounting integrations
Free Trial
Amex GBT Egencia
No trial information availableNavan (Formerly TripActions)
Free Trial is available
Ratings
Meets Requirements
9.0
567
9.5
6,695
Ease of Use
9.0
571
9.5
6,757
Ease of Setup
9.0
230
9.5
983
Ease of Admin
8.8
182
9.1
389
Quality of Support
8.9
495
9.4
5,504
Has the product been a good partner in doing business?
8.8
186
9.2
401
Product Direction (% positive)
7.9
518
8.9
6,329
Features by Category
Expense Reports
8.4
36
9.4
1678
|
Verified
8.5
37
9.5
1783
|
Verified
8.7
37
9.2
1603
|
Verified
8.7
36
9.5
1860
|
Verified
8.6
27
9.6
1833
|
Verified
8.4
22
9.2
1127
|
Verified
8.6
38
9.4
1606
|
Verified
Travel Management
8.9
276
|
Verified
9.5
4253
|
Verified
8.8
271
|
Verified
9.4
4099
|
Verified
9.0
277
|
Verified
9.5
4208
|
Verified
8.3
176
|
Verified
9.0
2664
|
Verified
Client Invoicing
8.6
28
9.2
730
8.6
30
9.4
828
9.0
26
9.1
951
|
Verified
Mobile
8.4
29
9.5
1797
|
Verified
8.1
23
9.2
1142
|
Verified
8.6
45
9.4
1696
|
Verified
Platform
8.2
26
9.0
998
|
Verified
8.9
25
9.0
1023
|
Verified
Administration
8.9
21
9.1
863
|
Verified
Administration
8.8
22
9.2
1045
|
Verified
8.7
26
9.3
1203
|
Verified
8.8
36
9.3
1380
|
Verified
8.6
30
9.2
1188
|
Verified
8.7
30
9.3
1182
|
Verified
Platform
8.1
30
9.2
1083
|
Verified
7.6
21
9.0
872
|
Verified
8.3
24
9.2
895
8.6
37
9.5
1512
|
Verified
8.5
32
9.4
1458
|
Verified
8.3
23
Feature Not Available
Setup
Not enough data
9.1
11
Not enough data
9.4
11
Not enough data
9.5
11
Not enough data
9.2
11
Tracking
Not enough data
9.5
10
Not enough data
9.1
9
Not enough data
9.3
9
Reimbursement
Not enough data
9.3
10
Not enough data
9.1
9
Not enough data
8.9
9
Platform - Mileage Tracking
Not enough data
8.7
9
Not enough data
8.9
9
Setup
Not enough data
Feature Not Available
Not enough data
9.3
471
Not enough data
9.3
394
Performance
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
337
Payment Cards
Not enough data
9.2
348
Not enough data
9.1
319
Not enough data
9.3
363
Reporting
Not enough data
9.3
373
Not enough data
9.2
322
Not enough data
9.1
311
Not enough data
9.2
322
Payments
Not enough data
Feature Not Available
Not enough data
9.2
299
Not enough data
9.5
485
Not enough data
9.2
326
Fraud & Risk Management
Not enough data
9.4
398
Not enough data
9.2
342
Not enough data
9.3
337
Expense Reporting
8.7
154
|
Verified
9.3
1950
|
Verified
8.7
158
|
Verified
9.1
1636
|
Verified
9.0
204
|
Verified
9.3
1734
|
Verified
9.0
209
|
Verified
9.4
2283
|
Verified
Travel Management
8.9
276
|
Verified
9.5
4253
|
Verified
8.8
271
|
Verified
9.4
4099
|
Verified
9.0
277
|
Verified
9.5
4208
|
Verified
8.3
176
|
Verified
9.0
2664
|
Verified
Approval
9.1
242
|
Verified
9.3
2124
|
Verified
9.1
213
|
Verified
9.3
1876
|
Verified
Feature Not Available
9.5
2229
|
Verified
AI - Travel Management
7.7
15
8.4
226
7.5
14
8.3
223
8.2
15
8.3
219
8.6
15
8.7
220
7.7
15
8.6
221
Categories
Categories
Shared Categories
Amex GBT Egencia and Navan (Formerly TripActions) are categorized as Travel Management, Travel & Expense Management, Expense Management, and Spend Management
Unique Categories
Amex GBT Egencia has no unique categories
Navan (Formerly TripActions) is categorized as Mileage Tracking
Reviews
Reviewers' Company Size
Amex GBT Egencia
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Navan (Formerly TripActions)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
8.5%
Information Technology and Services
8.4%
Hospital & Health Care
4.3%
Financial Services
3.9%
Construction
3.9%
Other
70.9%
Computer Software
23.8%
Information Technology and Services
17.1%
Marketing and Advertising
5.0%
Financial Services
4.6%
Hospital & Health Care
2.5%
Other
47.0%
Most Helpful Reviews
Amex GBT Egencia
Most Helpful Favorable Review
Verified User in Higher Education
Ease of use and ability for me to book for other travelers 24 hours a day. It was a great resource.
Most Helpful Critical Review
Ben Ji K.
Verified User in Renewables & Environment
In my case, it doesn't offer as many locations (if you are looking for a hotel) or flights, for example, as other on line agencies, so you may end up having to abandon Egencia for a given trip because you find a better option elsewhere... I am still...
Navan (Formerly TripActions)
Most Helpful Favorable Review
Jessica R.
Verified User in Pharmaceuticals
I think the best thing about Tripactions is the way it makes travel planning easy and efficient. The filters for searching within budget constraints ensure that company policies are adhered to, while allowing employees to make their own decisions. There's...
Most Helpful Critical Review
Verified User in Computer Software
Incompetence of agents coupled with travel agency limitations makes this a no-go for frequent travelers. We have had problems with every agent interaction, ranging from their inability to rebook flights to cancelling the wrong reservation. We have lost...
Verified User in Higher Education
Ease of use and ability for me to book for other travelers 24 hours a day. It was a great resource.
Jessica R.
Verified User in Pharmaceuticals
I think the best thing about Tripactions is the way it makes travel planning easy and efficient. The filters for searching within budget constraints ensure that company policies are adhered to, while allowing employees to make their own decisions. There's...
Ben Ji K.
Verified User in Renewables & Environment
In my case, it doesn't offer as many locations (if you are looking for a hotel) or flights, for example, as other on line agencies, so you may end up having to abandon Egencia for a given trip because you find a better option elsewhere... I am still...
Verified User in Computer Software
Incompetence of agents coupled with travel agency limitations makes this a no-go for frequent travelers. We have had problems with every agent interaction, ranging from their inability to rebook flights to cancelling the wrong reservation. We have lost...
Alternatives
Discussions
How much does egencia cost?
2 comments
Official Response from Amex GBT Egencia
Hi Nancy, We would be happy to connect you with someone that can assist you in pricing Egencia for your organization. Please let us know if you are...Read more
The mobile app is not very robust, has anyone had any workarounds with this?
1 comment
ML
I use the full site on my Mobile Safari browser. Much easier on a laptop or iPad, but workable on a smart phone.Read more
Can we use Trip action to track mobility?
4 comments
CN
Yes, you can but your corporate policy would need to enforce using the T/A platform for all travels. Read more
In what ways has Navan transformed corporate travel and expense management for modern businesses?
4 comments
SD
Gamechanger. With places I've worked in the past, I had to collect receipts, scan them, upload them, categorize them, and then wait to get reimbursed or for...Read more
I book international travel by hosting fitness retreats.
3 comments
EF
Retreats are very cool trips for a reboot, recently my friends and I went on such a trip, bought business class tickets to europe...Read more
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