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- Amadeus Central Reservations System
- Cvent Supplier & Venue Solutions
- Amadeus Central Reservations System-vs-Cvent Supplier & Venue Solutions
Compare Amadeus Central Reservations System and Cvent Supplier & Venue Solutions 
At a Glance
Market Segments
Mid-Market (46.2% of reviews)
Mid-Market (53.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Amadeus Central Reservations System
Star Rating
(15)3.8 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Amadeus Central Reservations SystemCvent Supplier & Venue Solutions
Star Rating
(46)4.5 out of 5
Market Segments
Mid-Market (53.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Cvent Supplier & Venue SolutionsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Amadeus Central Reservations System excels in its "Customer Database" feature, allowing for detailed guest profiles and history tracking, which is crucial for personalized service. In contrast, users report that Cvent Supplier & Venue Solutions offers superior "Event Management" capabilities, with tools that streamline the planning process and enhance collaboration among teams.
- Users on G2 mention that Amadeus has a more complex "Ease of Use" rating of 7.5, indicating a steeper learning curve, while Cvent shines with an 8.5 rating, suggesting a more intuitive interface that users find easier to navigate.
- Reviewers mention that the "Quality of Support" for Cvent is notably higher at 9.0, with many users praising their responsive customer service. In comparison, Amadeus received a lower score of 7.0, with some users expressing frustration over slower response times.
- G2 users report that Amadeus Central Reservations System has a robust "Billing and Invoicing" feature that integrates well with various payment systems, making financial management seamless. However, Cvent's "Sales Tools" are highlighted as more effective for lead generation and tracking, which is essential for event planners.
- Users say that Amadeus struggles with "Ease of Setup," which can be cumbersome and time-consuming, while Cvent's setup process is rated at 7.6, indicating a more straightforward onboarding experience that users appreciate.
- Reviewers mention that while Amadeus has a solid "Venue Calendar" feature, Cvent's calendar functionality is more advanced, offering better integration with other planning tools and real-time updates, which is critical for managing multiple events efficiently.
Pricing
Entry-Level Pricing
Amadeus Central Reservations System
No pricing availableCvent Supplier & Venue Solutions
No pricing availableFree Trial
Amadeus Central Reservations System
No trial information availableCvent Supplier & Venue Solutions
No trial information availableRatings
Meets Requirements
9.0
10
8.9
30
Ease of Use
7.5
10
8.5
32
Ease of Setup
Not enough data
7.6
12
Ease of Admin
Not enough data
9.0
10
Quality of Support
7.0
10
9.0
29
Has the product been a good partner in doing business?
Not enough data
8.7
9
Product Direction (% positive)
6.5
10
8.0
29
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Event Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales and Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Amadeus Central Reservations System and Cvent Supplier & Venue Solutions are categorized as Hotel Reservations
Unique Categories
Amadeus Central Reservations System has no unique categories
Cvent Supplier & Venue Solutions is categorized as Venue Management
Reviews
Reviewers' Company Size
Amadeus Central Reservations System
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Cvent Supplier & Venue Solutions
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Airlines/Aviation
38.5%
Hospitality
30.8%
Utilities
7.7%
Real Estate
7.7%
Marketing and Advertising
7.7%
Other
7.7%
Hospitality
38.1%
Non-Profit Organization Management
11.9%
Events Services
9.5%
Real Estate
4.8%
Higher Education
4.8%
Other
31.0%
Most Helpful Reviews
Amadeus Central Reservations System
Most Helpful Favorable Review
Lindsey S.
Verified User in Airlines/Aviation
It is an all in one platform that integrates most all of the different airlines into 1 selling platform, I like that they allow you to work in the text only format which allows for faster booking.
Most Helpful Critical Review
Verified User in Marketing and Advertising
I dislike how behind the times this product is. It makes learning and training difficult for new hires.
Cvent Supplier & Venue Solutions
Most Helpful Favorable Review
Kimberly R.
Verified User in Hospitality
The ease for guests not needing to use our corporate call center.
Most Helpful Critical Review
Verified User in Events Services
The look and feel of the platform is very outdated and not at all intuitive. Since the company is owned by cvent, they should update to look more like the branding of their other products, Its very clunkly. Sucks that the hotel also has to have to software...
Lindsey S.
Verified User in Airlines/Aviation
It is an all in one platform that integrates most all of the different airlines into 1 selling platform, I like that they allow you to work in the text only format which allows for faster booking.
Kimberly R.
Verified User in Hospitality
The ease for guests not needing to use our corporate call center.
Verified User in Marketing and Advertising
I dislike how behind the times this product is. It makes learning and training difficult for new hires.
Verified User in Events Services
The look and feel of the platform is very outdated and not at all intuitive. Since the company is owned by cvent, they should update to look more like the branding of their other products, Its very clunkly. Sucks that the hotel also has to have to software...
Alternatives
Discussions
Amadeus Central Reservations System has no discussions with answers
How is Passkey integrated?
1 comment
Official Response from Cvent Supplier & Venue Solutions
Passkey integrates directly with your Hotel Reservation Systems.Read more
What does passkey mean?
1 comment
EH
Passkey is an online group reservations solution for hoteliers and event planners. Guest reserve through their designated portal and then the hotel is sent...Read more
Cvent Supplier & Venue Solutions has no more discussions with answers
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