The search results are accurate and are fast. The analytics for what queries are not getting results and what documents get the most hits is nice.
It is (apart from the speed) quite unsophisticated. The entire model is geared to get you to pay more, more, more; which is a bit sad. Bug reports are countered with "we can only fix that on an enterprise server" (which is $1500+ per month).
How easy the user interface is to use and navigate. The ways to improve search results are straightforward.
Site search performing poorly is our most-received complaint about our website from our users. They expect it to perform just as well as Google or Bing. Cludo has said that the largest reason we're seeing poor results is because the quality of our content...
The search results are accurate and are fast. The analytics for what queries are not getting results and what documents get the most hits is nice.
How easy the user interface is to use and navigate. The ways to improve search results are straightforward.
It is (apart from the speed) quite unsophisticated. The entire model is geared to get you to pay more, more, more; which is a bit sad. Bug reports are countered with "we can only fix that on an enterprise server" (which is $1500+ per month).
Site search performing poorly is our most-received complaint about our website from our users. They expect it to perform just as well as Google or Bing. Cludo has said that the largest reason we're seeing poor results is because the quality of our content...