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Compare Alchemer Survey and Zappi 
Featured Products
At a Glance
Market Segments
Small-Business (42.0% of reviews)
Enterprise (46.2% of reviews)
Entry-Level Pricing
Call Us
No pricing available
Alchemer Survey
Star Rating
(936)4.4 out of 5
Market Segments
Small-Business (42.0% of reviews)
Pros & Cons
Entry-Level Pricing
Call Us
Browse all 4 pricing plansZappi
Star Rating
(15)4.6 out of 5
Market Segments
Enterprise (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ZappiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Alchemer Survey excels in its advanced logic and branching options, allowing users to create highly personalized surveys without complex workarounds. This feature is particularly praised for its ability to enhance the quality of data collected, making it a great fit for research-based projects.
- Users say that Zappi stands out for its quick and intuitive interface, which makes launching tests a breeze. The platform's self-serve model allows for real-time global testing, which is a significant advantage for teams needing fast insights.
- According to verified reviews, Alchemer Survey has a higher overall satisfaction score, reflecting its robust reporting and analytics features. Users appreciate how these tools simplify the process of turning raw survey responses into actionable insights.
- Reviewers mention that while Zappi is easy to implement with its click-and-go solution, some users feel that it may not offer the same depth of customization as Alchemer Survey, particularly for complex survey needs.
- Users highlight that both platforms provide solid support, but Alchemer Survey's quality of support is noted to be on par with Zappi's, ensuring users feel supported throughout their survey creation process.
- G2 reviewers indicate that while Zappi is favored for its ease of use, Alchemer Survey's advanced features and flexibility make it a more powerful tool for users who require detailed and customizable survey options.
Pricing
Entry-Level Pricing
Alchemer Survey
Enterprise Solutions
Call Us
For enterprise customers, we combine products and services to help customers build integrated feedback solutions. We will work with you to define the right package to meet your business needs and will address your contracting and pricing questions.
We specialize in helping teams, departments, and entire organizations act on feedback.
- Volume discounts (over 20 seats)
- Use-case solutions
- Migration services
Zappi
No pricing availableFree Trial
Alchemer Survey
Free Trial is available
Zappi
Free Trial is available
Ratings
Meets Requirements
8.9
791
8.8
13
Ease of Use
8.8
792
9.0
13
Ease of Setup
8.8
380
Not enough data
Ease of Admin
8.7
366
Not enough data
Quality of Support
8.7
693
8.7
13
Has the product been a good partner in doing business?
8.9
348
Not enough data
Product Direction (% positive)
8.1
757
9.1
13
Features by Category
Data collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Segment Trending
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Market Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
9.2
199
Feature Not Available
9.3
205
Not enough data
8.2
156
Not enough data
8.8
184
Not enough data
Survey Customization
9.0
189
Not enough data
8.7
180
Not enough data
8.5
144
Not enough data
8.0
138
Not enough data
Survey Insights
8.4
191
Not enough data
7.9
123
Not enough data
8.8
196
Not enough data
8.5
156
Not enough data
Agentic AI - Survey
5.9
13
Not enough data
5.8
12
Not enough data
7.4
12
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Brand Signals
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Brand Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Alchemer Survey and Zappi are categorized as Survey
Reviews
Reviewers' Company Size
Alchemer Survey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zappi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Market Research
8.8%
Information Technology and Services
6.0%
Marketing and Advertising
5.8%
Education Management
5.5%
Non-Profit Organization Management
4.7%
Other
69.1%
Food & Beverages
15.4%
Computer Software
15.4%
Telecommunications
7.7%
Retail
7.7%
Restaurants
7.7%
Other
46.2%
Alternatives
Discussions
What happens to the data I collect? Is it stored securely?
2 Comments
A
At SurveyGizmo we take security very seriously. You can review the SurveyGizmo Security Overview here:...Read more
How do you determine some of the best questions to use?
2 Comments
A
Hi Michelle,
Asking good questions is the foundation of a great survey. In the tutorial below, we share leading practice considerations for constructing...Read more
How do I make QR codes for the links?
2 Comments
JP
¡Hi Dominique!
I have always thought that SurveyGizmo does the hard way, which could be done the easy way.
You just have to copy the URL you want and...Read more
Zappi has no discussions with answers
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