# Suzy Reviews **Vendor:** Suzy **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.7/5.0 **Total Reviews:** 140 ## About Suzy Suzy is an end-to-end consumer insights platform that integrates quant, qual, and high quality audiences into a single connected research cloud. Suzy’s suite of products allows you to conduct robust and iterative research — efficiently and at scale. ## Suzy Pros & Cons **What users like:** - Users appreciate the **ease of use** of Suzy, enjoying fast, intuitive access to consumer insights and support. (19 reviews) - Users value the **speed and clarity** of Suzy, enabling quick, confident decision-making backed by real consumer insights. (13 reviews) - Users value Suzy for its **speed and clarity in delivering consumer insights** , enhancing informed decision-making with real-time data. (12 reviews) - Users praise Suzy for its **responsive customer support** , ensuring assistance is always available when needed. (8 reviews) - Users appreciate Suzy for its **easy-to-use survey creation** , allowing quick setup and efficient feedback generation. (8 reviews) - Users appreciate the **intuitive nature** of Suzy, finding it easy to navigate and efficient for insights gathering. (7 reviews) - Research Efficiency (7 reviews) - Features (6 reviews) - Market Research (6 reviews) - Setup Ease (6 reviews) **What users dislike:** - Users find Suzy's **limited customization** restricts complex research capabilities, impacting data quality and user experience. (5 reviews) - Users find **survey issues** with Suzy's tools, citing lack of flexibility and limitations in respondent engagement. (5 reviews) - Users find the **complexity of setup** and intentional framing of questions challenging when using Suzy. (4 reviews) - Users note **limited audience diversity** , making it challenging to conduct specialized research on specific professions or industries. (3 reviews) - Users find Suzy's **limited features** hinder flexibility and data quality in complex research scenarios. (3 reviews) - Users find Suzy to have **limited opportunities** for targeting specific niche groups in their research projects. (3 reviews) - Survey Limitations (3 reviews) - Expensive (2 reviews) - Geographical Limitations (2 reviews) - Learning Curve (2 reviews) ## Suzy Reviews ### 1. Improving Decision-Making with Faster Consumer Research **Rating:** 5.0/5.0 stars **Reviewed by:** VINAY P. | Mechanical Design Engineer, Design, Enterprise (> 1000 emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Suzy?** What I like best about Suzy is how quickly it provides structured feedback from targeted audiences. In my work, decisions often need to be made within tight timelines, and waiting for traditional research methods is not always practical. Suzy allows research activities to be completed much faster while keeping everything organized in one platform. The interface is straightforward, making survey creation, audience targeting, and results review relatively easy. I also like the real-time reporting and dashboards because they make it easier to identify trends and understand responses without spending significant time preparing reports manually. Another benefit is having quantitative and qualitative research tools available in a single environment. This reduces the need to move between different platforms and improves workflow efficiency. The onboarding process was also well structured, helping new users become productive quickly. Overall, the combination of speed, usability, and reliable insights provides good value for teams that regularly need customer or market feedback. **What do you dislike about Suzy?** One challenge is that some advanced research capabilities require time to learn properly. While basic surveys are easy to create, more complex audience targeting and research configurations can take additional training. The platform is also geared more toward organizations that conduct research regularly. For smaller teams or occasional users, the pricing structure may feel difficult to justify. I would also like to see additional flexibility in survey customization and advanced reporting options for users who need deeper analysis. **What problems is Suzy solving and how is that benefiting you?** Before using Suzy, gathering feedback often involved multiple tools, manual coordination, and longer waiting periods before results were available. This slowed decision-making and made it difficult to validate ideas quickly. Suzy solved this by combining audience access, survey creation, reporting, and research management into a single platform. Now feedback can be collected and analyzed much faster, allowing decisions to be supported by actual user insights rather than assumptions. The biggest benefit has been faster turnaround times and improved confidence in decision-making. Instead of waiting days or weeks for research results, actionable feedback is available much sooner, helping projects move forward more efficiently while reducing uncertainty. ### 2. Speedy Insights with a Steep Learning Curve **Rating:** 4.5/5.0 stars **Reviewed by:** Evaine L. | Brand Designer, Design, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2026 **What do you like best about Suzy?** What I like most about Suzy is how it democratizes consumer insights for creative teams — putting real-time feedback directly in the hands of designers, not just researchers. Before Suzy, I was completely dependent on our strategy team or external agencies for consumer testing. I'd hand off my work and wait days or weeks for a report. Now, I can field my own concept tests and see results in hours. That autonomy is liberating. I iterate immediately. I learn faster. I present with confidence. Suzy's monadic testing capabilities help eliminate bias by presenting different brand concepts one at a time to targeted audiences. No side-by-side confusion. No order bias. Just clean, comparative data. It replaces slow, expensive traditional research. Focus groups used to take 2-3 weeks to recruit, moderate, and analyze. Suzy delivers results in hours. For an agency like STRICHPUNKT juggling multiple client deadlines — Audi, Porsche, Deutsche Bahn — that speed is essential. The platform also functions as an all-in-one "Connected Research Cloud" , consolidating tools we used to need as separate subscriptions: surveys, video interviews (Suzy Speaks), focus groups (Suzy Live), and trend monitoring. That saves us money and keeps everything organized in one place. **What do you dislike about Suzy?** The learning curve is real. Suzy offers a full suite of tools — surveys, Suzy Speaks, Suzy Live, trend monitoring — but that breadth comes with complexity. Multiple user reviews confirm a "steep learning curve due to extensive features and functionality." I've experienced this myself. Teaching a new designer how to set up a monadic test with proper quotas, targeting, and quality controls takes several sessions. For a busy agency with high turnover on junior staff, that training overhead adds up. **What problems is Suzy solving and how is that benefiting you?** I use Suzy to replace slow, expensive traditional research methods. Focus groups took weeks. Suzy delivers results in hours. That speed lets us meet tight client deadlines without sacrificing data quality. Suzy democratizes consumer insights — giving designers direct access to consumer feedback without relying on strategy teams or external agencies. I test my own concepts. I see results instantly. I iterate with confidence. ### 3. Real-Time Insights, Perfect for Enterprise **Rating:** 5.0/5.0 stars **Reviewed by:** Harshit V. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Suzy?** I use Suzy for product development to test new ideas before launching. It helps eliminate uncertainty by showing exactly what an audience likes or dislikes with actual data, rather than just gut feeling. I really like the "Real-Time" feature, which lets me launch a survey and get responses almost immediately. This is crucial for tight deadlines, as I can get validated answers in hours instead of waiting weeks. Suzy Live is another standout feature, allowing seamless transitions from text surveys to 1-on-1 video interviews or digital focus groups, handling all the logistics like scheduling and paying participants. The immediate validation I get is invaluable, as it prevents wasting time on ideas that won't work. Additionally, the "White Glove" onboarding process ensured my team was well-supported when getting started. **What do you dislike about Suzy?** The biggest issue for many is that Suzy is primarily built for Enterprise-level companies. It typically uses an annual subscription model rather than a 'pay-per-survey' system. For individual creators or small startups, the cost can be very high, making it less accessible for those with smaller budgets. Users often find the 'design guardrails' frustrating. You cannot always add custom fields, complex logic (like advanced skip patterns), or specific branding to individual surveys. Some power users find its in-platform charts a bit basic for deep dives, requiring them to export data to conduct more complex analyses. **What problems is Suzy solving and how is that benefiting you?** Suzy lets me test product ideas using real data, not just gut feelings. It solves uncertainty by showing audience preferences before investing in production. The real-time feature is invaluable, providing answers in hours versus weeks, helping me decide quickly to meet tight deadlines. ### 4. Premium Insights with Fast Turnaround, But Pricey **Rating:** 5.0/5.0 stars **Reviewed by:** Ananya M. | Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Suzy?** I really appreciate Suzy's premium, verified consumer panel that delivers high-quality, reliable responses quickly. The platform is purpose-built for fast, actionable market research, which makes it easy to get targeted consumer opinions on product testing, brand perception, campaign feedback, and competitive analysis. Setting up and onboarding with Suzy was smooth and straightforward for us. The interface is modern and organized, so we could rapidly begin conducting basic surveys and audience targeting. Additionally, I regularly use Suzy alongside other tools to streamline research workflows, unify data, and simplify reporting and collaboration. I moved to Suzy for its faster turnaround and more modern, streamlined study building experience compared to older tools. **What do you dislike about Suzy?** The pricing is a major barrier. The enterprise-focused cost structure makes Suzy far less accessible for small teams, startups, or businesses with smaller research budgets. It is not flexible enough for lighter, occasional research needs, forcing smaller users to look for more affordable alternatives. **What problems is Suzy solving and how is that benefiting you?** Suzy cuts high costs of long-term third-party research, making frequent brand checks and quick product tests accessible. ### 5. Fast, User-Friendly Consumer Insights for Better Decisions **Rating:** 4.5/5.0 stars **Reviewed by:** Vijaysing P. | Test Engineer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Suzy?** The most appealing aspect of Suzy is its consumer insights platform that provides a quick way to gain feedback from people and conduct market research. The user-friendly interface coupled with fast surveys and analysis tools enables better decision-making. **What do you dislike about Suzy?** nothing to add this time from my side evrything seems fine **What problems is Suzy solving and how is that benefiting you?** In tackling the problem of gathering quick and relevant insights from consumers, Suzy offers a way to conduct market research and gather consumer feedback all at once within one single platform that will save teams effort and time when making decisions. ### 6. Efficient Consumer Insights Tool with Room for Customization **Rating:** 4.0/5.0 stars **Reviewed by:** Sukhvinder P. | Sports Operations & Sports Tech Integration Manager, Sports, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Suzy?** I like Suzy's efficiency and how it aligns with our sports industry needs. Its user-friendly interface is great because it requires no complex training, allowing our team to quickly access and use it without any technical hurdles. I also love the real-time feedback feature, which gives us instant insights from our target audience, helping us rapidly adjust our sports strategies without waiting for lengthy research results. Additionally, its precise audience targeting is beneficial, as it lets us focus on specific groups relevant to our work. The streamlined data presentation is a big plus since it eliminates messy spreadsheets, making the research process simpler and allowing us to concentrate more on creating sports initiatives that resonate with our audience. The initial setup was also very easy, with an intuitive interface guiding us smoothly through each step, from account creation to audience targeting configuration. **What do you dislike about Suzy?** While Suzy is effective for our sports industry needs, there are a few areas that could be improved to better align with our workflow. First, its customization options are limited—we can’t add custom fields or tags tailored to sports-specific needs (e.g., tracking training session types or event categories), which means we still need separate tools to log these details. Second, the file storage capacity is limited; large sports-related files (like high-quality match recordings or detailed training plans) often require frequent archiving, adding extra work. Additionally, the search function could be more precise—we sometimes struggle to quickly find specific sports-related discussions or files, as it lacks advanced filtering for sports-specific terms. These small gaps create minor inefficiencies, but addressing them would make Suzy even more valuable for our sports operations. **What problems is Suzy solving and how is that benefiting you?** Suzy eliminates inefficient traditional research, removes decision-making guesswork, streamlines concept testing, and provides precise audience insights, aligning our sports initiatives with audience needs. ### 7. Revolutionized Our Concept Testing Game **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User **Reviewed Date:** January 28, 2026 **What do you like best about Suzy?** I love how Suzy allows us to conduct rapid concept and creative testing, letting us evaluate ad concepts, packaging designs, or new product ideas with a targeted audience within hours. I appreciate the mix of quantitative and qualitative research Suzy provides in one workflow. The ability to start with a quantitative survey to identify interesting segments like 'loyalists' versus 'switchers' and then immediately recruit those same individuals for a live qualitative deep-dive is a game-changer. The initial setup of Suzy was simple for me. **What do you dislike about Suzy?** The ease-of-use comes with some design guardrails. For extremely complex, multi-stage choice modeling (like advanced conjoint with prohibitions) or highly longitudinal studies, a dedicated, programmable tool like Qualtrics might offer more flexibility. **What problems is Suzy solving and how is that benefiting you?** Suzy helps us rapidly test ad concepts and designs with a targeted audience within hours. I love the mix of quantitative and qualitative research in one workflow, allowing for immediate deep dives. The simplicity is great, but more design flexibility for complex studies could be improved. ### 8. Effortless Market Research with Powerful Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Sudeep R. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Suzy?** I love how Suzy makes it easy to create surveys and get them to the right people, which helps me get feedback quickly. I find the analytics tools clear and easy to use, making it simple to understand the results without any problems. The real-time reporting, segmentation analysis, and trend tracking are particularly valuable features. The initial setup of Suzy was very easy, which I really appreciated. **What do you dislike about Suzy?** No issues with the support team nor the product **What problems is Suzy solving and how is that benefiting you?** I use Suzy to create surveys and get quick feedback. The platform's analytics tools are clear and easy to use, offering real-time reporting, segmentation analysis, and trend tracking. ### 9. A Smarter, Faster Way to Understand Consumers **Rating:** 5.0/5.0 stars **Reviewed by:** Mxolisi H. | Brand Insights Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Suzy?** What I like best about Suzy is the speed and clarity it delivers. I can go from a question to a real consumer-backed answer incredibly fast, without sacrificing quality. It removes a lot of the uncertainty from decision-making and replaces it with confidence, because you’re hearing directly from your target audience in real time. It feels intuitive, reliable, and built for how teams actually work ,not how research used to work. **What do you dislike about Suzy?** Honestly, there isn’t much to dislike, but if I had to pick something, it would be that you need to be pretty intentional with how you frame questions to get the most out of it. The platform is powerful, so there’s a bit of a learning curve upfront. That said, once you get the hang of it, the quality and speed of insights more than make up for it. **What problems is Suzy solving and how is that benefiting you?** Suzy solves the problem of slow, complicated, and expensive consumer research. Instead of waiting weeks or juggling multiple tools, I can get real feedback from the right audience almost immediately. That speed helps me make better decisions faster and with more confidence. It’s reduced a lot of guesswork, keeps teams aligned around actual consumer insight, and ultimately saves time and resources while improving the quality of our work. ### 10. Effortless Survey Creation with Great User Experience **Rating:** 4.5/5.0 stars **Reviewed by:** John K. **Reviewed Date:** December 13, 2025 **What do you like best about Suzy?** I like that Suzy is easy to use and it gives easy feedback based upon the actual construction of the survey. Everything is just plug and play in terms of adding different types of questions, and looking at the responses that could be there with both fixed number of responses and open-ended questions. The setup was very easy, as the installation handles everything without much input from me. **What do you dislike about Suzy?** Nothing that has been discovered yet in using the program **What problems is Suzy solving and how is that benefiting you?** I use Suzy to produce surveys and gather feedback both internally and from external customers. It's a good platform that provides easy feedback and is plug and play, allowing me to add various question types easily. ### 11. Professional & Straightforward “A Reliable Platform for Consumer Insights” “Data-Driven Decisions **Rating:** 5.0/5.0 stars **Reviewed by:** Hitesh K. | Operations Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Suzy?** Speed & efficiency → Quick turnaround for consumer insights. Ease of use → Simple interface, no heavy learning curve. Targeted audience reach → Ability to survey very specific demographics. Real-time insights → Results and dashboards update instantly. Cost-effective → Much faster and cheaper compared to traditional market research. Actionable data → Clear, organized reports that help in decision-making. **What do you dislike about Suzy?** Possible Cons to Mention Limited customization in survey design compared to advanced research tools. Audience pool constraints – sometimes niche or very specific audiences are harder to reach. Data depth – insights are quick and directional, but not always as deep as full-scale traditional research. Learning curve – while the platform is user-friendly, some advanced features take time to master. Cost factor – can feel expensive for smaller teams or startups. **What problems is Suzy solving and how is that benefiting you?** Difficulty reaching the right audience → Gives quick access to targeted demographics. High research costs → More affordable than traditional agencies. Decision-making delays → Provides instant insights to act faster. Uncertainty in product/marketing choices → Helps validate ideas before launch. ### 12. Cost-Effective Tool with Real-Time Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Rohan A. **Reviewed Date:** December 19, 2025 **What do you like best about Suzy?** I like that Suzy is very cost-efficient and gives real-time insights. It helps me save both my time and money. The initial setup is very easy, making it convenient to start using. I also appreciate Suzy's ability to provide quick access to consumer insights and effectively target audiences. **What do you dislike about Suzy?** everything is perfect **What problems is Suzy solving and how is that benefiting you?** Suzy provides quick access to consumer insights and helps reach target audiences. It's cost-efficient, offers real-time insights, and saves me time and money. ### 13. A different kind of agile platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Suzy?** All the benefits of proprietary community without the hassle. You get to recontact respondents when needed because Suzy owns the respondents (instead of sample providers). Before Suzy we had a proprietary panel but spent a fair amount of time and energy just keeping our respondents engaged, even when we were not conducting business critical research. With Suzy you get the benefit of all their other clients also doing research, so engagement does not fall on any one client. In addition, the tool was easy to use, support was always available, and it delivered quality reports. **What do you dislike about Suzy?** Managing credit use across multiple users was sometime combersome. Also ,regular surveys need to be done to ensure any key screening criteria is up to date, as the way they survey consumers does not technically allow for terminating based on screening questions within the survey. Not very onerous but requires a rethinking of how one normally conducts surveys. **What problems is Suzy solving and how is that benefiting you?** Suzy allows us to do research quickly and efficiently. Tool has templates that make conducting research easier and allows non-research professionals to do their own research. ### 14. Quick turn insight-hunting! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Suzy?** Speed! I love being able to send out last minute questions out knowing I'm likely going to get a couple hundred responses at minimum within hours. It's a savior! The platform is very intuitive, easy to navigate, and pretty easy to build your own quant surveys. The customer service has also been pretty consistent in quality and timeliness. I like how approachable the team is and the support we get in troubleshooting or navigating more difficult projects. **What do you dislike about Suzy?** I wish the focus group platform had more tools for labeling/organizing themes. I've used other research platforms that do a better job in this area. **What problems is Suzy solving and how is that benefiting you?** Identifying relevant attitudes and behaviors on various topics that help us uncover actionable insights for our creative strategies. ### 15. Suzy the Sizzlings **Rating:** 4.0/5.0 stars **Reviewed by:** Diwakar S. | IT Support Analyst , Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2025 **What do you like best about Suzy?** The way to gather the insights from conusmer. **What do you dislike about Suzy?** Need more authentic and to the point.... **What problems is Suzy solving and how is that benefiting you?** Suzy helps me to conduct the research more convenient and easy to take the survey. ### 16. Powerful Survey Platform with Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Suzy?** Suzy has been very valuable on a big product launch project. Getting feedback on marketing assets in a very short time period was critical to making last minute changes. I appreciate how many pre existing templates exist to get moving right away. Most of all, I appreciate the Suzy experts who have guided me to use the platform effectively. I also like the pre-made reports that the platform can quickly generate. **What do you dislike about Suzy?** It would be great if the platform were able to eliminate more steps in terms of combining various data points together. **What problems is Suzy solving and how is that benefiting you?** Suzy is helping us understand what people think of our product and who the right and wrong customers are. ### 17. Great tool and partnership! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Suzy?** I really like the tool , easy to use and quick results. But also our customer support has been excelent and we've been able to implement results in our research. **What do you dislike about Suzy?** There is not much that we dislike. Everything so far has been working well **What problems is Suzy solving and how is that benefiting you?** Packaging renovation, innovation, testing new concepts/ideas ### 18. Collaborative, Innovative, Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Janine P. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Suzy?** I genuinely look forward to meeting with my reps at Suzy. Their kindness and willingness to collaborate has always been among the best I've experienced in 10 years of working with research partners. I appreciate that they have a strong pipeline of product updates with new features that make it less likely for me to need to go elsewhere. **What do you dislike about Suzy?** Screeners have been a bit of a pain point for us. Given everything else happening in our day to day, it's not always top of mind to run a new screener. It's happened that we need to run a quick survey, only to find the screener is out of date. Reminders would be so helpful. **What problems is Suzy solving and how is that benefiting you?** I consistently feel like a valued customer and appreciate the level of support I receive with requests. My Suzy contact went above and beyond by researching my company's clients and suggesting expanded uses of the platform. That helped me get more visibilty with my CEO as a thoughtful and proactive team member. Always a plus! ### 19. A necessary tool to fill in for quick corporate research needs **Rating:** 5.0/5.0 stars **Reviewed by:** Toni R. | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Suzy?** The customer service from Suzy is outstanding. Cara is by far my favorite vendor contact! The platform itself is fast and easy to use. The ability to quickly turn around a short survey--or even a single question--is invaluable when senior management is pushing for fast answers. Providing them with much quicker answers than expected reflects well on my job, which is never a bad thing! I’m impressed that they’re always working to provide a better product by listening to customer needs. **What do you dislike about Suzy?** I wish it were less expensive so I could rely more on it. Pricing/credits for the more advanced question types is steep. The quick turnaround makes regular questions worth it, but I’ve been reluctant to use the credit numbers required for MaxDiff or conjoint surveys. I've found some limitations within programming questions on attribute character length, etc., that are an obstacle to work through—it’s not as customizable in question programming as some other survey platforms. The reporting portal has gotten much better at providing customized data cuts. I don’t find the UX and analytical abilities are still not entirely on par with some survey platforms. However, they are constantly working on it, so I expect it to improve. **What problems is Suzy solving and how is that benefiting you?** Suzy fills our business need of obtaining data quickly. It allows us to use research when making urgent decisions for the business or when we only have a few questions we need answered (and not worth the cost and time of using a typical sample panel) ### 20. Great product, responsive team **Rating:** 4.5/5.0 stars **Reviewed by:** Kristy P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2023 **What do you like best about Suzy?** I love the speed of Suzy - we can post a survey and get data back the next day that is relevant, informative, and actionable for our clients. **What do you dislike about Suzy?** Not too much to dislike, but it would be great if there were more subscribers/users that would allow for regional or state-level participation across the country. Many of our clients are geographically specific and hearing from that direct audience would be really helpful. **What problems is Suzy solving and how is that benefiting you?** Suzy provides the ability for us to be both proactive and responsive on behalf of our clients, but we're also able to use the platform as a new business tool. The speed of the platform and the service level of my dedicated rep really can't be beaten. The platform is very intuitive and turnkey, with templates and guides to help myself and my team members navigate the process. They're also inovating all the time which provides even more ways for us to leverage the power of Suzy on behalf of our clients. ### 21. Seamless! **Rating:** 4.5/5.0 stars **Reviewed by:** Shelby L. | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Suzy?** Very user-friendly interface, real time results that capture a wide variety of demographics, top tier customer support from the Suzy team, robust features and a variety of ways to get your answers, easy to use for any experience level **What do you dislike about Suzy?** Very pricey, not a great tool for smaller companies looking to garner insights to get their marketing materials up and running, desparately needs more global coverage **What problems is Suzy solving and how is that benefiting you?** Suzy enables us to capture real time feedback from our end consumers to help us understand the market landscape as it exists and anticpate where it's going. ### 22. SUZY keeps you connected to target consumers, current buyers, & beyond in a fast and efficient way. **Rating:** 5.0/5.0 stars **Reviewed by:** Heather M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Suzy?** SUZY provides a great self-service, easy to use tool, wonderful in-person Customer Support and quality output you can count on, to be delivered in a matter of hours/days! And SUZY is constantly delivering improvements! Love the recently added templates! **What do you dislike about Suzy?** The only downside for me: I wish I were more proficient in the tool itself, but that is not for lack of support, both in-person and SUZY on-line trainings, etc. **What problems is Suzy solving and how is that benefiting you?** SUZY is helping us understand our target consumer to idendity white space opportunity/future innovation and delivers quarterly stat tested awareness trends. ### 23. Fantastic platform for quick consumer learning **Rating:** 5.0/5.0 stars **Reviewed by:** Corey C. | Brand Manager - Cultured Portfolio, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Suzy?** I loved the speed and usability of the platform, as a marketer I often find myself in situations where I need some direction and input from consumers, but the questions don't always merit an expensive deep-dive, or have time to conduct typical insights work. Suzy gives me the ability to solicit feedback in an incredibly fast and cost effective way, so I can feel more confident making decisions and don't lose any time in the process. **What do you dislike about Suzy?** After you run a few dozen 'actions', it can be difficult to go back and find old research on the platform. It would be great if as a user I could bucket them into folders or topics. **What problems is Suzy solving and how is that benefiting you?** Providing consumer feedback to help us make decisions quickly ### 24. Fast and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Eugenia G. | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Suzy?** The customer service has been great, and just how fast the surveys fill and the way you can create audiences fully tailored to your needs. **What do you dislike about Suzy?** The tool has so many functionalities that sometimes I get lost in it. It almost seems like there are multiple ways to get to the same place and it can get a little confusing at times (I'm still pretty new at it, so hopefully I'll get more used to it) **What problems is Suzy solving and how is that benefiting you?** Fast answers to business questions ### 25. Suzy delivers in the clutch! **Rating:** 4.5/5.0 stars **Reviewed by:** Josh B. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2023 **What do you like best about Suzy?** After using the tool a couple different times, there's a wide array of things that I love about Suzy: - Suzy can get you data very fast. - It is very easy to design a survey. - There are different survey questions you can create. - The reps will help you with just about anything you need help with. **What do you dislike about Suzy?** It is a little pricey. However, the data you get is well worth the money. **What problems is Suzy solving and how is that benefiting you?** Suzy helped us understand further what consumers like and don't like about my client's brand. It helped us really dig down further than the surface level data we had previously. ### 26. A Stellar Research Product Backed by Stellar People **Rating:** 5.0/5.0 stars **Reviewed by:** Rob V. | Research Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Suzy?** Suzy's platform is fast, intuitive, and robust. Their product spans the globe which is necessary for a global company. Their US panel is large enough that we can target exactly who we want to speak to and cut the data as needed. They've added a ton of features in the past year alone which gives me full confidence that Suzy cares about research. Their CS team is the best partner we can have in the business. **What do you dislike about Suzy?** Suzy does need some features like allowing for using the platform to test externally, outside of their own panel, which I believe is coming as a product update. It would also be great to have file formats like SPSS available to download within the platform. **What problems is Suzy solving and how is that benefiting you?** Suzy is our agile research pillar that provides us with a pulse on the consumer. It's allowed us to make more informed business decisions ### 27. Intuitive to use, super fast results to your questions **Rating:** 5.0/5.0 stars **Reviewed by:** Molly P. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Suzy?** Designing surveys is very easy with many templates already provided. The large sample size in conjunction with a very fast turnaround time is unmatched. **What do you dislike about Suzy?** I don't really see any downsides to Suzy. There constant updates and new offerings keep them very likeable! **What problems is Suzy solving and how is that benefiting you?** It gives us quantitative validation from qualitative insights in a matter of days. We can quickly make decisions which is critical in product development since schedules are of utmost importance. ### 28. The best market research tool for small AND large companies **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Suzy?** I love how quickly you can get answers to questions. It allows organizations to be driven by data vs '"someone in leadrship liked this concept", and ultimately make the best decisions rooted in what consumers actually think and want. **What do you dislike about Suzy?** I wish there was a way to get cross-tab data summarized in the same way that overall results get summarized - directly into a ppt deck vs having to do it manually. **What problems is Suzy solving and how is that benefiting you?** We do a lot of concept testing, then quickly iterate, then test again - which allows us to zero in on the winning concept quickly. ### 29. Suzy: A Game-Changer in Gathering Swift and Valuable Consumer Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas D. | Senior Manager, Decision Science and Engagement, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Suzy?** I appreciate Suzy's knack for swiftly delivering targeted consumer insights, which aide my informed decision-making. **What do you dislike about Suzy?** If asked one year ago, my answer would change. What were limitations / dislikes have been mitigated as Suzy continues to invest and build upon their capabilities. **What problems is Suzy solving and how is that benefiting you?** Fast-turn shopper and user POV's and opinions about relevant product and shopping decisions ### 30. Quick & Easy to get started - Quick results - Easy to digest **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Suzy?** It does most of the work for you. The templates make it easy to get started and the platform is intuitive. Our rep has been incredibly responsive and helpful to get us going. The results are easy to digest with the graphs and word clouds. **What do you dislike about Suzy?** Wish it were more affordable - we would use it more often, but we are using our credits sparingly due to cost. **What problems is Suzy solving and how is that benefiting you?** Understanding how customers view our product on the shelf, what new products pique their interest, and helping us choose the best brand campaign ideas. ### 31. Continual, excellent partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Janine P. | Director, Brand Strategy, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Suzy?** Suzy is one of my priority tools in my work. I was recently assigned a new point of contact, and the transition could not have been smoother. They even used the transition to identify a new feature that could help me use the tool even more effectively. I really appreciate having a partner who understands my business model and knows what I need to help my stakeholders move forward. I was really pleasantly surprised to see how quickly the Global capability has become a strong offering. I feel way more comfortable working with Suzy on this research than a bigger legacy market research provider. **What do you dislike about Suzy?** Honestly the product team is working hard to solve problems I didn't even realize I had. The new Showreels feature will be a huge benefit when adding qual to presentations. **What problems is Suzy solving and how is that benefiting you?** Prioritize messaging and proof points Get real feedback from real people Prove to prospective clients that we care about their consumer Generate thought leadership content ### 32. Suzy is the ultimate Sherlock Holmes of consumer market research! **Rating:** 5.0/5.0 stars **Reviewed by:** Eileen D. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2023 **What do you like best about Suzy?** What's not to love about Suzy! They have everything I need to conduct reliable and comprehensive consumer market research. The platform is easy to navigate and use when conducting self-serve research. But what sets the solution apart is my amazing Suzy account manager, Bridget. Not only is she always available to answer my questions and help me with a project, but she is also a pleasure to work with. And when it comes to data analysis, Suzy really excels. I have been consistently impressed with the quality and accuracy of their data analysis service. Overall, I can confidently say that Suzy Consumer Research is the go-to market research firm for anyone looking for a user-friendly platform, exceptional account management, and top-notch data analysis. **What do you dislike about Suzy?** While Suzy Consumer Research is an excellent market research firm, there are a few downsides to consider. One of the main limitations is that the platform's audience is not as broad as I prefer. It is difficult to target individuals in a specific profession or line of work, which limits my research projects. However, it is important to note that Suzy Consumer Research is constantly expanding its reach and capabilities, so this limitation may improve over time. **What problems is Suzy solving and how is that benefiting you?** One of the main problems that Suzy solves is the complexity and cost associated with traditional market research methods. By providing a user-friendly platform and an exceptional account management service, Suzy has made it easier and more affordable for us to conduct consumer market research to understand current and potential customer preferences about our products, customer support, and sales offerings. Suzy's platform allows us to receive near real-time feedback and insights from a broad audience, which helps us make more informed decisions about product development, support and sales operations, and other key business decisions. Overall, Suzy's solutions benefit my team by providing a more efficient, cost-effective, and accurate way to conduct market research. By streamlining the research process and delivering real-time insights, Suzy helps us make better decisions that can lead to increased revenue and growth. ### 33. Suzy - Consumer Input and Data, Quick **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer J. | Enterprise (> 1000 emp.) **Reviewed Date:** May 03, 2023 **What do you like best about Suzy?** Suzy makes it incredibly easy to connect with consumers and get their input when making data driven decisions; best of all it's fast! Within less time than it takes to craft the survey, surveys are fielded. Suzy has tools available for both qualitative and quantitive responses and multiple ways to field quantity surveys, for example max-diff questions and rankings. Whenever I'm not sure about the best way to implement an idea, Suzy's team helps me ideate and problem solve. **What do you dislike about Suzy?** The downsides of Suzy come with our contract - when we run out of questions at the end of the year :) **What problems is Suzy solving and how is that benefiting you?** Suzy helps us provide insights into what our consumers want and expect. I work in Consumer Technical Insights and it's important that we represent the consumer. With Suzy I can hear the consumer's voice and make decisions based on their input. This has helped me provide guidance on formulation inputs as well as different claims and phrasing. ### 34. Very helpful & easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Suzy?** Suzy is super easy to use, the interface is incredibly user-friendly. The team is also very responsive; they're there for any question we have. And I'm amazed at how fast the results come in **What do you dislike about Suzy?** I really don't have any downsides for Suzy. I thought that performing qualitative interviews would be a complicated experience, but even that was simple. **What problems is Suzy solving and how is that benefiting you?** Suzy is helping us learn more about our customers so we can market our products to them in a more compelling way. It's totally transformed our marketing strategy for the better. ### 35. Pretty intuitive with expanding functionality **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Suzy?** Suzy has a variety of question types and it is very easy to program. Depending on your sample, results populate very fast, and you can see it in real time. The account managers are also very responsive and helpful. **What do you dislike about Suzy?** Like many online platforms, the sample skews female and Millennial. It's hard to get Gen Z, and it's hard to get males. **What problems is Suzy solving and how is that benefiting you?** Suzy helps us get quick quant and qual feedback to pressing questions. We can target the type of consumer we're interested in fairly easily, which is great. ### 36. Insights and More, with No Hassle **Rating:** 4.5/5.0 stars **Reviewed by:** Kip P. | Brand Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Suzy?** So easy to use, super friendly team members, and absolutely great value. Customer support is amazing. **What do you dislike about Suzy?** It can be frustrating trying to schedule everything that needs to happen, with so many moving pieces. **What problems is Suzy solving and how is that benefiting you?** Perfect for gathering consumer insights and presenting that information. ### 37. Excellent customer service and accessible platform **Rating:** 5.0/5.0 stars **Reviewed by:** Arianna G. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2022 **What do you like best about Suzy?** Suzy is a very intuitive platform. Customer support is also always extremely helpful. **What do you dislike about Suzy?** I don't dislike anything. I think information icons describing what each element means would be helpful. **What problems is Suzy solving and how is that benefiting you?** Suzy helps solve business questions based on audience and brand trends. ### 38. A great way to gain insights efficiently **Rating:** 5.0/5.0 stars **Reviewed by:** Mariana M. | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Suzy?** All the options you have as templates, Suzy academy, the help from the team **What do you dislike about Suzy?** You can't press enter in questions to go to a new line **What problems is Suzy solving and how is that benefiting you?** Gathering the information required to make strategic decisions in processes ### 39. Has been a great platform for us for product research **Rating:** 4.5/5.0 stars **Reviewed by:** ryan r. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Suzy?** We like being able to ask specific audiences what they liked/didn't like about a potential new product. Customer support with our rep Abby is also great, she is very knolwedgable and helps guide our surveys **What do you dislike about Suzy?** We wish the audience pool was a little deeper with more men and younger people **What problems is Suzy solving and how is that benefiting you?** Understanding what people want in products, and advertising ### 40. Suzy is one of our favorite vendors **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Suzy?** The quick turnaround time as well as prompt response from Suzy whenever I need help. **What do you dislike about Suzy?** The cost of running a long questionnaire in the US is a bit higher than some of our other vendors. **What problems is Suzy solving and how is that benefiting you?** The ability to go from survey design to results within a matter of days allows us engage in projects we otherwise would not be able to take on ### 41. Great survey tool for getting a pulse on behavior/sentiment! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Suzy?** As a user researcher, this tool is great for quantifying my qualitative insights. It's really easy to set up a survey and pull from existing aduence segments. **What do you dislike about Suzy?** I still have trouble trusting some of the data. As a user, I'd love to better understand where these survey participants come from and how trustworthy my survey data is. **What problems is Suzy solving and how is that benefiting you?** It's very difficult to survey our own customers (as we are not able to incentivize them), so this is a great alternative to quantifying qualitative insights quickly and easily. I also love how the platform is set up for various survey methodologies. ### 42. Above and Beyond. Always. **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica R. | Enterprise (> 1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about Suzy?** As an agency strategist, we work with Suzy in multiple capacities- to validate research hypotheses, to help with new business pitches, to give us quant for client research, etc. Not only is the platform very easy to use, but the team that we work with daily makes working with Suzy absolutely wonderful. Natalie and her team always go above and beyond to help us craft surveys and screeners to truly get the best outputs for our client's needs. They are one of the most responsive partner teams I have ever worked with in my career, which made signing up to work with Suzy in year 2 an absolute no-brainer. **What do you dislike about Suzy?** Wish there were easier ways to make different cross tabs/data cuts. **What problems is Suzy solving and how is that benefiting you?** Suzy helps us understand humans at a much deeper level and helps us validate emotions and motivations where other partners cannot. We've used insights from Suzy as the foundation of many strategies, leading to more effective work for our clients. ### 43. Agile insights platform **Rating:** 5.0/5.0 stars **Reviewed by:** Whitney P. | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Suzy?** Amazing & fast service team, and very cost-effective as well. It's also amazing to be able to flex between qual and quant in one platform **What do you dislike about Suzy?** I only wish it was more global, but hopefully coming in the future! **What problems is Suzy solving and how is that benefiting you?** Suzy is a more cost effective and faster way to conduct both qual and quant research in one place. ### 44. Powerfully nimble tool **Rating:** 5.0/5.0 stars **Reviewed by:** Julia A. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Suzy?** It's easy to launch a survey to get a gut check on an idea, piece of creative, or audience behavior. There's several different survey types - from monadic to multiple choice question surveys. It's so easy to use and get up and running quickly. **What do you dislike about Suzy?** I have very few qualms about Suzy. There are two things I think can improve: the audience panel and making the under flow of targeting and panel usage a bit easier. I've accidentally launched surveys that could have been improved by not including the retargeting or including the retargeting. There's something that's a bit confusing about it. Further, about the panels, there could be more diversity of age, ethnicity, and race. **What problems is Suzy solving and how is that benefiting you?** We use Suzy as a gut check for pitches. When we're in a pinch to get data that may support or disprove an idea, we can rely on suzy to help us with our time constraints. ### 45. Amazing customer service **Rating:** 3.5/5.0 stars **Reviewed by:** Sara S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Suzy?** Suzy is a great platform for surveying and reaching a targeted panel of US consumers. My favorite part about Suzy is the customer service. My Customer Success Manager, Sadie, has monthly check-ins with our team to understand what we may need for the future and support us in crafting surveys. Sadie and her team are super responsive and flexible in supporting us through challenges, mistakes, etc. **What do you dislike about Suzy?** I wish Suzy's "insights" dashboard (which summarizes the survey after it's completed) was a little more flexible and visual. I find that I end up just downloading the raw data and making my own graphs in google sheets, so I can parse the data by whatever metrics I want (i.e. gender, question answered, parent v. non-parent). Good news is that this feature is coming soon I believe! **What problems is Suzy solving and how is that benefiting you?** I work for a small start-up of <15 people, which is not nearly enough to make a "statistically significant" decision. Suzy allows us to reach a panel of 1,000+ potential customers to make data-driven decisions across the entire product and brand development lifecycle (packaging design, ingredients, product claims, advertisement messaging, pricing, etc.). ### 46. User Friendly and Clear Visualization Dashboard **Rating:** 4.5/5.0 stars **Reviewed by:** Richard C. | Digital Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Suzy?** The buttons are big and clear so it is clear where to click to find what I need. Also, they save all your previous documents for easier viewing. **What do you dislike about Suzy?** Load time can be longer than normal websites but not significant. **What problems is Suzy solving and how is that benefiting you?** Getting business and customer insights on our brand and industry. ### 47. Suzy simplifies the process of gathering consumer insights and testing creative. **Rating:** 5.0/5.0 stars **Reviewed by:** Farah N. | Board Member, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Suzy?** Executing a study with Suzy is easier and faster than with any other partner I've worked with. The platform is intuitive and easy to navigate, the results go straight into a PowerPoint that I can use for presentations, and I can get a study done in a fraction of the time it used to take with other partners. The customer success team is fantastic, and it's a big part of why I enjoy using Suzy. **What do you dislike about Suzy?** It's expensive. This is a big commitment for small brands that don't have large marketing budgets. **What problems is Suzy solving and how is that benefiting you?** Suzy helps me gather consumer insights on category usage, packaging, new flavors and creative. ### 48. Suzy provides first-class UX tools from individuals to large corporate teams. **Rating:** 5.0/5.0 stars **Reviewed by:** Waz P. | Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Suzy?** I love how collaborative and flexible Suzy UX experts are when it comes to fast turn-around projects with tight deadlines. Suzy is our top choice for validation and monadic surveys. **What do you dislike about Suzy?** I think if Suzy had more options for participant pools such as other countries we are looking at as well as conducting interviews in other languages with an option for translation of the transcripts. **What problems is Suzy solving and how is that benefiting you?** Suzy helps us save time, which is our biggest challenge at a large tech company. Suzy helps us triangulate key data sets we need in order to define product direction before or after launches. ### 49. Fantastic client service; Real business impact **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Suzy?** Suzy is phenomenal on two fronts: 1) The client service is responsive, solution-oriented and top notch. I feel confident in my partnership with Suzy because of the excellent client team I work with (Thank you Sadie and Casey!). 2) Suzy has empowered our team with instant insights to make better business decisions. Our company operates quickly and values the ability to conduct quick consumer research to give confidence in our business decisions. Plus, Suzy is a very intuitive platform with easy to use analytic tools. **What do you dislike about Suzy?** Their pricing continues to increase, but still accessible. Sometimes I worry about the quality of the panelists in terms of their thoughtfulness in answering questions, but generally feel good about the data quality we get. **What problems is Suzy solving and how is that benefiting you?** Innovation and product development - Suzy helps to ensure we are developing products that meet consumer needs ### 50. Great client support and large capabilities **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Suzy?** The client support has been fantastic, allowing me to ask questions about capabilities, learning about new features, and troubleshoot issues or customize surveys. **What do you dislike about Suzy?** The screener user interface is a little inconvenient for two reasons: 1. The window for seeing the string of targeting is quite small and cannot be expanded. It requires scrolling to see what you have. 2. The selection of surveys for targeting can be ambiguous if you have multiple surveys of the same name but you want a specific one. It would be nice to be able to hover over a survey and see the meta data (e.g. specific date, tags) **What problems is Suzy solving and how is that benefiting you?** Understanding the consumer when the consumer is across the US. Suzy allows me to do this rapidly and cheaply, with large sample sizes. This would be prohibitive for in-person studies. ## Suzy Discussions - [What does Suzy do?](https://www.g2.com/discussions/what-does-suzy-do) - [What is Suzy company?](https://www.g2.com/discussions/what-is-suzy-company) - [How does Suzy work?](https://www.g2.com/discussions/how-does-suzy-work) - [What is Suzy support?](https://www.g2.com/discussions/what-is-suzy-support) - [what are the best new applications](https://www.g2.com/discussions/35933-what-are-the-best-new-applications) - 1 upvote - [View Suzy pricing details and edition comparison](https://www.g2.com/products/suzy/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-02+08%3A54%3A37+-0500&secure%5Bsession_id%5D=b4df9a31-3dd6-47c8-8b6b-ed89bb19d14c&secure%5Btoken%5D=fa8b34fb6a6ba96db08f0e71139da8a07f07919bde8c145b3ce604ae5e98a9e7&format=llm_user) ## Suzy Features **User Response Methods** - Survey - Video Snippets - Video Interview - Photo Submission - Text/Notes **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Brand Signals** - Comparison - AI - Brand Health **Survey Design - Consumer Insights Platforms** - Multi-Use Methodologies - Industry & Locale Adaptability - Behavioral & Adaptive Logic Guidance - Self-Serve Survey Builder - AI Smart Probes **Participant Selection** - In-App - Recruitment Pool **Survey Customization** - Branching/Skip Logic - Multimedia Support - Multilingual Surveys **Brand Analytics** - Trend Analysis - Tracking **Audience Access - Consumer Insights Platforms** - Flexible Audience Options - Customer Data Upload - Consumer Panels **Insights** - Analytics - Collaboration - Sorting **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Data Collection - Consumer Insights Platforms** - Rapid Research - Quality Assurance - Mobile / Mixed Mode **Generative AI** - AI Text Summarization **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Analytics - Consumer Insights Platforms** - AI-Powered Insights - Qualitative Research Support - Benchmarking & Norms **Collaboration - Consumer Insights Platforms** - Dashboards & Embedded Integrations - Embeddable Reports - Shared Workspaces ## Top Suzy Alternatives - [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) - 4.4/5.0 (2,911 reviews) - [UserTesting](https://www.g2.com/products/usertesting/reviews) - 4.4/5.0 (732 reviews) - [Zappi](https://www.g2.com/products/zappi/reviews) - 4.6/5.0 (14 reviews)