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At a Glance
Alchemer Survey
Alchemer Survey
Star Rating
(896)4.4 out of 5
Market Segments
Small-Business (41.8% of reviews)
Information
Entry-Level Pricing
Call Us
Free Trial is available
Browse all 4 pricing plans
Survicate
Survicate
Star Rating
(180)4.6 out of 5
Market Segments
Small-Business (47.9% of reviews)
Information
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Alchemer Survey excels in its Survey Builder, receiving a score of 9.2, which reviewers mention is intuitive and user-friendly, allowing for easy customization of surveys.
  • Reviewers mention that Survicate shines in its Ease of Use, scoring 9.3, with many users on G2 highlighting its straightforward interface that simplifies the survey creation process.
  • G2 users note that Alchemer Survey's Net Promoter Score (NPS) is a perfect 10.0, indicating that users feel highly satisfied with the product's ability to gauge customer loyalty effectively.
  • Users say that Survicate offers superior Quality of Support, with a score of 9.4, and reviewers mention that the responsive customer service team is a significant advantage for users needing assistance.
  • Reviewers mention that Alchemer Survey's branching/skip logic feature, rated at 9.1, allows for more tailored survey experiences, which users find enhances engagement and data quality.
  • Users on G2 report that Survicate's analytics capabilities, scoring 8.4, provide valuable insights, but some reviewers say they wish for more advanced reporting features compared to Alchemer's robust analytics tools.
Featured Products
Pricing
Entry-Level Pricing
Alchemer Survey
Enterprise Solutions
Call Us
Browse all 4 pricing plans
Survicate
Free
Free
Browse all 5 pricing plans
Free Trial
Alchemer Survey
Free Trial is available
Survicate
Free Trial is available
Ratings
Meets Requirements
8.9
760
8.9
141
Ease of Use
8.8
761
9.3
145
Ease of Setup
8.9
351
9.1
96
Ease of Admin
8.7
348
9.0
84
Quality of Support
8.7
663
9.4
138
Has the product been a good partner in doing business?
8.8
329
9.4
82
Product Direction (% positive)
8.1
728
9.3
132
Features by Category
Not enough data
8.4
249
User Response Methods
Not enough data
9.5
46
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
36
|
Verified
Participant Selection
Not enough data
8.8
28
|
Verified
Not enough data
6.5
17
Not enough data
8.5
28
|
Verified
Not enough data
Feature Not Available
Insights
Not enough data
8.7
39
|
Verified
Not enough data
8.4
29
|
Verified
Not enough data
8.7
26
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
8.5
50
Analytics
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
7.5
6
Customization
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
8.0
5
Generative AI
Not enough data
Feature Not Available
Not enough data
Not enough data
Survey Management
9.2
168
9.2
60
9.3
174
8.8
59
8.3
128
8.6
54
8.8
155
8.7
56
Survey Customization
9.1
161
8.7
54
8.8
154
8.8
52
8.6
117
7.5
44
8.0
112
8.3
37
Survey Insights
8.5
163
8.2
59
8.0
97
8.3
41
8.8
168
8.8
52
8.5
131
8.2
50
Categories
Categories
Shared Categories
Alchemer Survey
Alchemer Survey
Survicate
Survicate
Alchemer Survey and Survicate are categorized as Survey
Unique Categories
Alchemer Survey
Alchemer Survey has no unique categories
Survicate
Survicate is categorized as Experience Management and User Research
Reviews
Reviewers' Company Size
Alchemer Survey
Alchemer Survey
Small-Business(50 or fewer emp.)
41.8%
Mid-Market(51-1000 emp.)
32.8%
Enterprise(> 1000 emp.)
25.3%
Survicate
Survicate
Small-Business(50 or fewer emp.)
47.9%
Mid-Market(51-1000 emp.)
37.3%
Enterprise(> 1000 emp.)
14.8%
Reviewers' Industry
Alchemer Survey
Alchemer Survey
Market Research
8.6%
Information Technology and Services
6.0%
Marketing and Advertising
5.8%
Education Management
5.6%
Non-Profit Organization Management
4.7%
Other
69.3%
Survicate
Survicate
Computer Software
14.6%
Information Technology and Services
11.1%
Financial Services
9.4%
Marketing and Advertising
7.6%
Internet
7.0%
Other
50.3%
Most Helpful Reviews
Alchemer Survey
Alchemer Survey
Most Helpful Favorable Review
Greta B.
GB
Greta B.
Verified User in Museums and Institutions

SurveyGizmo has helped us immensely in creating surveys which give us excellent insight into the experience of our patrons and customers! There are quite a few choices around the web for survey creation and reporting, but I feel this is one of the best in...

Most Helpful Critical Review
Verified User
G
Verified User in Market Research

Some surveys do not offer rewards and you have wasted your time.

Survicate
Survicate
Most Helpful Favorable Review
Jakub K.
JK
Jakub K.
Verified User in Information Technology and Services

1) Quick-wins for high qualitative online leads 2) intutitive process of surveys' modification 3) User friendly interface boost involvement of www visitors 4) High level of customer service

Most Helpful Critical Review
Verified User
G
Verified User in Computer Software

Despite a good product, the issues with Survicate lay with their people, their T&Cs and their customer service. They are one of the few companies to take credit card details for free trials, and they offer no system for notifying you when they are about to...

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Discussions
Alchemer Survey
Alchemer Survey Discussions
What happens to the data I collect? Is it stored securely?
2 comments
Aleta .
A
At SurveyGizmo we take security very seriously. You can review the SurveyGizmo Security Overview here:...Read more
How do you determine some of the best questions to use?
2 comments
Aleta .
A
Hi Michelle, Asking good questions is the foundation of a great survey. In the tutorial below, we share leading practice considerations for constructing...Read more
How do I make QR codes for the links?
2 comments
Julián P.
JP
¡Hi Dominique! I have always thought that SurveyGizmo does the hard way, which could be done the easy way. You just have to copy the URL you want and...Read more
Survicate
Survicate Discussions
Monty the Mongoose crying
Survicate has no discussions with answers
Alchemer Survey
Alchemer Survey
Optimized for quick response
Survicate
Survicate
Optimized for quick response