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Compare Alchemer Survey and SurveyLab 
Featured Products
At a Glance
Market Segments
Small-Business (41.9% of reviews)
Small-Business (61.5% of reviews)
Entry-Level Pricing
Call Us
$49.00 Per Month
Alchemer Survey
Star Rating
(935)4.4 out of 5
Market Segments
Small-Business (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
Call Us
Browse all 4 pricing plansSurveyLab
Star Rating
(118)4.5 out of 5
Market Segments
Small-Business (61.5% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Alchemer Survey excels in its advanced logic and branching options, allowing users to create highly personalized surveys without complex workarounds. This feature is particularly praised for its intuitive design, making it a strong choice for those needing detailed and structured surveys.
- Users say that SurveyLab stands out for its user-friendly interface and extensive range of templates, which significantly simplifies the survey creation process. Many appreciate the AI-assisted form building, which helps in crafting professional surveys quickly and efficiently.
- Reviewers mention that while Alchemer Survey has a robust reporting and analytics feature set, some users find it slightly less intuitive compared to SurveyLab's drag-and-drop functionality, which is highlighted as a major advantage for those who prefer a more visual approach to survey design.
- According to verified reviews, SurveyLab users often commend the platform for its ease of use and setup, with many noting that it allows them to create surveys without technical hassle. This contrasts with some feedback on Alchemer Survey, where users have reported a steeper learning curve.
- G2 reviewers highlight that Alchemer Survey's strong capabilities in conditional logic and piping make it a preferred choice for research-based projects, where detailed data extraction is crucial. However, this complexity may not be necessary for all users, particularly those who prioritize simplicity.
- Users express that while both platforms offer solid support, SurveyLab receives higher marks for its quality of support and proactive assistance, making it a better option for those who may need more guidance during their survey creation process.
Pricing
Entry-Level Pricing
Alchemer Survey
Enterprise Solutions
Call Us
For enterprise customers, we combine products and services to help customers build integrated feedback solutions. We will work with you to define the right package to meet your business needs and will address your contracting and pricing questions.
We specialize in helping teams, departments, and entire organizations act on feedback.
- Volume discounts (over 20 seats)
- Use-case solutions
- Migration services
SurveyLab
Starter
$49.00
Per Month
Good for start. Standard online survey functionality, including question logic and graphical reports.
- Unlimited questions
- 1000 responses
- Survey templates
Free Trial
Alchemer Survey
Free Trial is available
SurveyLab
Free Trial is available
Ratings
Meets Requirements
8.9
790
9.0
89
Ease of Use
8.8
791
9.1
88
Ease of Setup
8.8
379
8.9
41
Ease of Admin
8.7
365
9.3
26
Quality of Support
8.7
692
9.2
86
Has the product been a good partner in doing business?
8.9
347
9.2
26
Product Direction (% positive)
8.1
756
8.9
83
Features by Category
Survey Management
9.2
198
9.1
43
9.3
205
8.8
44
8.2
156
8.8
43
8.8
184
8.9
45
Survey Customization
9.0
189
8.7
41
8.7
180
8.8
40
8.5
144
8.6
40
8.0
138
8.7
37
Survey Insights
8.4
191
8.7
41
7.9
123
8.6
36
8.8
196
8.5
39
8.5
156
8.8
39
Agentic AI - Survey
5.9
13
7.7
8
5.8
12
8.1
8
7.4
12
8.3
10
Customization
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
8.8
7
Not enough data
9.0
8
Additional Functionality
Not enough data
8.8
7
Not enough data
8.1
7
Not enough data
8.6
7
Not enough data
8.9
6
Not enough data
9.2
8
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.7
9
Not enough data
8.7
9
Not enough data
8.8
8
Platform Content
Not enough data
8.3
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.9
9
Platform Additional Functionality
Not enough data
8.6
7
Not enough data
8.7
9
Not enough data
8.7
9
Not enough data
8.5
9
Platform
Not enough data
9.1
9
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
8.5
9
Not enough data
8.5
9
Not enough data
8.7
9
Not enough data
8.7
9
Categories
Categories
Shared Categories
Alchemer Survey and SurveyLab are categorized as Survey and Online Form Builder
Unique Categories
Alchemer Survey has no unique categories
SurveyLab is categorized as Employee Engagement
Reviews
Reviewers' Company Size
Alchemer Survey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyLab
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Market Research
8.8%
Information Technology and Services
6.0%
Marketing and Advertising
5.8%
Education Management
5.5%
Non-Profit Organization Management
4.7%
Other
69.1%
Information Technology and Services
11.8%
Education Management
9.1%
Higher Education
5.5%
Marketing and Advertising
4.5%
Market Research
4.5%
Other
64.5%
Alternatives
Discussions
What happens to the data I collect? Is it stored securely?
2 Comments
A
At SurveyGizmo we take security very seriously. You can review the SurveyGizmo Security Overview here:...Read more
How do I make QR codes for the links?
2 Comments
JP
¡Hi Dominique!
I have always thought that SurveyGizmo does the hard way, which could be done the easy way.
You just have to copy the URL you want and...Read more
How do you determine some of the best questions to use?
2 Comments
A
Hi Michelle,
Asking good questions is the foundation of a great survey. In the tutorial below, we share leading practice considerations for constructing...Read more
What's the best way to utilize surveylab?
3 Comments
YN
The best way to use surveylab is to be in an eligible country and not use a VPN, have a stable connection, and provide real information.Read more
Can you make the basic plans limit bigger than 1000 respondents?
2 Comments
GA
You cannot increase the limit of the basic plan unless you upgrade to the next plan. 1000 responses is a good amount to understand if your survey has value....Read more
SurveyLab has no more discussions with answers
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