Compare AiTrillion and Yotpo 
At a Glance
Market Segments
Small-Business (93.7% of reviews)
Small-Business (77.3% of reviews)
Entry-Level Pricing
Free Trial Per Month
Free Forever
AiTrillion
Star Rating
(84)4.9 out of 5
Market Segments
Small-Business (93.7% of reviews)
Entry-Level Pricing
Free Trial Per Month
Learn more about AiTrillionYotpo
Star Rating
(237)4.3 out of 5
Market Segments
Small-Business (77.3% of reviews)
Entry-Level Pricing
Free Forever
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users on G2 report that Yotpo excels in its "Quality of Support" with a score of 8.8, while AiTrillion shines even brighter with a remarkable score of 9.8, indicating that AiTrillion provides superior customer service and assistance.
- Reviewers mention that AiTrillion's "Ease of Setup" is rated at 9.1, making it user-friendly for new customers, whereas Yotpo's score of 8.0 suggests a more complex setup process that may require additional time and effort.
- G2 users highlight that AiTrillion's "Email Marketing" features, particularly "Automated Email Responses" and "Manage Email Deliverability," score 9.3 and 9.2 respectively, showcasing its robust capabilities in this area compared to Yotpo's lower scores of 8.9 and 9.3.
- Users say that AiTrillion's "Loyalty Engine" and "Rewards" features are rated at 9.2 and 9.4, respectively, which reviewers believe provide a more comprehensive loyalty program compared to Yotpo's scores of 7.9 and 8.0, indicating a less effective loyalty solution.
- Reviewers mention that AiTrillion's "Generative AI" capabilities, particularly in "AI Text Generation," are rated at 6.9, which is a significant drawback compared to Yotpo's offerings, suggesting that Yotpo may have a more advanced AI feature set.
- Users report that AiTrillion's "Campaigns" features, including "Triggered Campaigns" and "A/B Testing," score 9.3 and 9.3, respectively, indicating a strong performance in campaign management, while Yotpo's scores in similar areas are lower, suggesting less effective campaign tools.
Featured Products
Sponsored
UserEvidence
(40)
Live Chat
Visit Website
Sponsored
Ambassador Software
(52)
Live Chat
Visit Website
Sponsored
Giftbit
(14)
Live Chat
Visit Website
Pricing
Entry-Level Pricing
AiTrillion
Startup Plan
Free Trial
Per Month
$65/month
Up to 5,000 active customers
Replace 11 Apps & Save up to 70% on monthly app fee
Free setup and Migration
Save Time & Money with 1 App
- Email Marketing Automation
- Loyalty Rewards Program
- Review Program
Yotpo
Free
Free Forever
Up to 50 monthly orders,
Review Request Emails,
On-site Widgets,
Moderation & Commenting,
Social Push & SEO Page,
And more.
Free Trial
AiTrillion
Free Trial is available
Yotpo
Free Trial is available
Ratings
Meets Requirements
9.5
51
8.6
189
Ease of Use
9.1
50
8.5
190
Ease of Setup
9.0
36
8.0
124
Ease of Admin
9.5
32
8.1
124
Quality of Support
9.8
53
8.8
183
Has the product been a good partner in doing business?
9.8
32
8.5
121
Product Direction (% positive)
9.5
43
8.0
177
Features by Category
Email Marketing
9.5
26
Not enough data
9.3
29
Not enough data
9.3
25
Not enough data
8.9
28
Not enough data
9.4
28
Not enough data
9.3
27
Not enough data
9.4
27
Not enough data
9.0
20
Not enough data
9.2
22
Not enough data
Reporting & Analytics
9.3
22
Not enough data
9.1
30
Not enough data
Platform
9.6
18
Not enough data
9.0
18
Not enough data
9.5
22
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
9.5
21
Not enough data
9.5
19
Not enough data
9.0
16
Not enough data
9.2
18
Not enough data
8.6
17
Not enough data
9.4
22
Not enough data
Email Marketing
8.9
11
Not enough data
9.1
11
Not enough data
9.2
10
Not enough data
9.3
12
Not enough data
Online Marketing
8.8
11
Not enough data
9.0
10
Not enough data
8.3
11
Not enough data
9.0
12
Not enough data
9.1
9
Not enough data
Lead Management
9.0
10
Not enough data
8.8
10
Not enough data
8.3
11
Not enough data
8.8
11
Not enough data
8.3
11
Not enough data
9.1
11
Not enough data
9.2
11
Not enough data
9.2
12
Not enough data
Campaign Management
9.2
12
Not enough data
9.0
12
Not enough data
8.8
11
Not enough data
8.8
11
Not enough data
Social
8.9
9
Not enough data
9.1
9
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.9
9
Not enough data
Reporting & Analytics
9.1
13
Not enough data
8.9
11
Not enough data
9.0
13
Not enough data
9.1
13
Not enough data
8.8
10
Not enough data
Platform
8.6
11
Not enough data
8.6
11
Not enough data
9.0
12
Not enough data
8.9
11
Not enough data
8.5
11
Not enough data
8.6
13
Not enough data
8.8
11
Not enough data
Integration
8.8
13
Not enough data
9.0
12
Not enough data
9.1
11
Not enough data
Visitor Behavior
8.2
12
Not enough data
7.9
11
Not enough data
8.0
11
Not enough data
Templates
8.0
10
Not enough data
8.9
11
Not enough data
8.9
9
Not enough data
Personalization
9.3
9
Not enough data
9.2
11
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
8.3
10
Not enough data
8.0
10
Not enough data
8.5
8
Not enough data
8.7
9
Not enough data
Multichannel
9.2
8
Not enough data
9.3
9
Not enough data
8.9
9
Not enough data
Administration
9.3
9
Not enough data
9.2
8
Not enough data
8.7
9
Not enough data
9.2
10
Not enough data
Campaigns
9.4
22
Not enough data
9.2
23
Not enough data
9.3
22
Not enough data
9.4
24
Not enough data
9.4
22
Not enough data
Analytics
9.3
22
Not enough data
9.3
24
Not enough data
Optimization
9.2
16
Not enough data
9.0
21
Not enough data
9.2
21
Not enough data
9.4
21
Not enough data
Text Messaging
Not enough data
9.3
18
Not enough data
7.7
11
Not enough data
8.8
17
Not enough data
8.7
13
Not enough data
9.0
16
Not enough data
8.9
12
Not enough data
8.6
17
Not enough data
8.2
14
SMS Platform
Not enough data
7.6
13
Not enough data
8.6
16
Not enough data
9.0
5
Not enough data
Feature Not Available
Not enough data
9.0
8
Not enough data
7.4
7
Design and Customization
9.5
22
Not enough data
9.4
22
Not enough data
9.6
19
Not enough data
9.3
21
Not enough data
Campaigns
9.2
20
Not enough data
9.3
20
Not enough data
9.3
15
Not enough data
9.1
21
Not enough data
Integrations
9.4
17
Not enough data
9.3
15
Not enough data
9.5
20
Not enough data
9.2
18
Not enough data
Generative AI
Feature Not Available
Not enough data
Collection
9.2
12
|
Verified
7.9
32
|
Verified
9.3
15
|
Verified
8.1
47
|
Verified
9.3
16
|
Verified
7.5
46
|
Verified
9.1
18
|
Verified
7.9
42
|
Verified
9.1
16
|
Verified
8.2
37
|
Verified
Moderation
9.5
17
|
Verified
8.4
49
|
Verified
9.1
16
|
Verified
8.0
46
|
Verified
9.3
15
|
Verified
7.9
34
|
Verified
Use Cases
9.4
18
|
Verified
8.4
50
|
Verified
9.2
15
|
Verified
7.7
34
|
Verified
9.2
18
|
Verified
8.1
44
|
Verified
Administration
9.2
17
|
Verified
7.4
41
|
Verified
Feature Not Available
7.4
31
|
Verified
9.3
18
|
Verified
7.8
41
|
Verified
9.1
16
|
Verified
8.2
42
|
Verified
9.3
14
|
Verified
7.4
24
|
Verified
Display Options
8.8
13
|
Verified
7.6
30
|
Verified
9.2
15
|
Verified
7.9
46
|
Verified
9.4
16
|
Verified
7.6
47
|
Verified
9.0
17
|
Verified
7.6
40
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Loyalty Experience
9.1
13
7.9
27
9.4
13
8.0
27
9.1
13
7.6
21
8.7
13
8.2
24
8.8
13
7.6
14
8.8
13
8.1
19
Loyalty Platform
8.8
13
7.9
21
8.8
13
8.2
18
9.1
13
7.7
21
9.1
13
7.7
14
9.4
13
7.7
24
Visual UGC
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication
8.3
16
|
Verified
Not enough data
8.8
15
|
Verified
Not enough data
9.0
16
|
Verified
Not enough data
7.9
13
|
Verified
Not enough data
8.8
8
Not enough data
Internal Use
8.8
17
Not enough data
9.4
11
Not enough data
9.1
13
|
Verified
Not enough data
8.7
13
|
Verified
Not enough data
9.0
8
Not enough data
9.2
14
|
Verified
Not enough data
Consumer Intelligence
Not enough data
9.1
45
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
35
|
Verified
Reporting
Not enough data
8.4
15
Not enough data
8.1
33
|
Verified
Not enough data
8.7
49
|
Verified
Media Monitoring
Not enough data
7.6
12
Not enough data
8.2
31
|
Verified
Not enough data
8.4
26
In-House Management
Not enough data
Feature Not Available
Not enough data
8.3
12
Generative AI
Not enough data
Feature Not Available
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
AiTrillion and Yotpo are categorized as Loyalty Management and Review Management
Unique Categories
AiTrillion is categorized as Pop-Up Builder, Personalization, Push Notification, Live Chat, Email Marketing, E-Commerce Personalization, and Marketing Automation
Yotpo is categorized as SMS Marketing, Customer Advocacy, User-Generated Content, and Online Reputation Management
Reviews
Reviewers' Company Size
AiTrillion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yotpo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Apparel & Fashion
25.3%
Retail
17.7%
Food & Beverages
5.1%
Consumer Goods
5.1%
Luxury Goods & Jewelry
3.8%
Other
43.0%
Retail
20.0%
Consumer Goods
12.4%
Apparel & Fashion
11.6%
Health, Wellness and Fitness
6.2%
Food & Beverages
4.9%
Other
44.9%
Most Helpful Reviews
AiTrillion
Most Helpful Favorable Review
Vikram L.
Verified User in Luxury Goods & Jewelry
It includes a number of features, which you would need separate apps for. We have to implement it fully but the Customer Service team is helpful, polite and eager to resolve problems.
Most Helpful Critical Review
Yotpo
Most Helpful Favorable Review
David T.
Verified User in Retail
Simple to use and customizable. Best customer review app out there for Shopify. I was looking for a customer review solution and Yotpo got great feedback from other shopify stores so I decided to take a chance and use it. I have never heard anyone say they...
Most Helpful Critical Review
Ron W.
Verified User in Construction
The two main drawbacks are. 1. Reviews are 100% vetted by the vendor. You can delete or edit to your heart's content, making them worthless. You can even set it up to only publish positive reviews, so no one ever sees anything negative. I find this to...
Vikram L.
Verified User in Luxury Goods & Jewelry
It includes a number of features, which you would need separate apps for. We have to implement it fully but the Customer Service team is helpful, polite and eager to resolve problems.
David T.
Verified User in Retail
Simple to use and customizable. Best customer review app out there for Shopify. I was looking for a customer review solution and Yotpo got great feedback from other shopify stores so I decided to take a chance and use it. I have never heard anyone say they...
Ron W.
Verified User in Construction
The two main drawbacks are. 1. Reviews are 100% vetted by the vendor. You can delete or edit to your heart's content, making them worthless. You can even set it up to only publish positive reviews, so no one ever sees anything negative. I find this to...
Discussions
Is there a Customer Wish List Feature available?
3 comments
IA
The integration of Facebook.Read more
How do I set up
2 comments
MD
You have the option to create an account at this link - https://www.aitrillion.com and reach out to our support for complimentary setup at -...Read more
how can i get more conversion using AiTrillion automated work flow ?
1 comment
SP
With automated workflow you can reach out to your prospects and customers by sending email, webpush, smart pop up, collecting product review, setting up a...Read more
Yotpo has no discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
