Compare AiSensy and Wati 
At a Glance
Market Segments
Small-Business (89.9% of reviews)
Small-Business (79.4% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
AiSensy
Star Rating
(72)4.4 out of 5
Market Segments
Small-Business (89.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about AiSensyWati
Star Rating
(329)4.6 out of 5
Market Segments
Small-Business (79.4% of reviews)
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that AiSensy excels in "Transactional Messages" with a score of 9.4, indicating a strong capability in handling essential communication, while WATI also performs well but slightly lower at 9.0. Reviewers mention that AiSensy's ability to manage these messages effectively enhances customer engagement.
- Reviewers mention that WATI shines in "Bulk WhatsApp Messaging" with a score of 9.6, which is higher than AiSensy's score of 9.4. Users on G2 appreciate WATI's efficiency in sending large volumes of messages, making it a preferred choice for businesses with extensive outreach needs.
- G2 users highlight that AiSensy offers superior "Drip Sequences" functionality with a score of 8.5 compared to WATI's 8.6. Users report that AiSensy's automation features allow for more personalized customer journeys, which is crucial for nurturing leads.
- Users say that WATI's "AI Text Generation" feature is rated at 8.4, outperforming AiSensy's 7.9. Reviewers mention that WATI's generative AI capabilities help in creating more engaging content, which is vital for marketing strategies.
- Reviewers mention that AiSensy has a slight edge in "Ease of Setup" with a score of 9.3, while WATI scores 8.9. Users report that AiSensy's straightforward onboarding process makes it easier for small businesses to get started quickly.
- Users on G2 report that WATI's "Quality of Support" is rated at 8.7, which is higher than AiSensy's 8.2. Reviewers mention that WATI's responsive customer service team significantly enhances the user experience, especially for businesses needing immediate assistance.
Featured Products
Sponsored
Spoki
(4)
Proactive Notification
Visit Website
Sponsored
Customerly
(37)
Proactive Notification
Visit Website
Sponsored
Netcapz
(0)
Proactive Notification
Visit Website
Pricing
Entry-Level Pricing
AiSensy
No pricing availableWati
Growth
Contact Us
Send WhatsApp messages to thousands of users in one click to improve reach.
- 5 Agents
- Blue Tick Verification & Assistance
- 1,000 Free Conversations per month
Free Trial
AiSensy
No trial information availableWati
Free Trial is available
Ratings
Meets Requirements
9.0
55
9.0
258
Ease of Use
9.1
57
9.2
262
Ease of Setup
9.3
45
9.0
224
Ease of Admin
9.3
27
9.2
199
Quality of Support
8.3
57
8.7
253
Has the product been a good partner in doing business?
9.0
26
9.2
197
Product Direction (% positive)
8.9
54
9.3
238
Features by Category
Channels
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design
Not enough data
8.7
114
Not enough data
8.1
114
Not enough data
8.6
125
Not enough data
8.4
114
Not enough data
8.7
115
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Not enough data
8.8
83
Not enough data
8.7
73
Not enough data
8.6
71
Support
Not enough data
8.8
78
Not enough data
8.5
73
Not enough data
8.8
82
Responses
8.8
45
8.6
123
8.8
45
8.7
121
8.9
45
8.7
119
8.8
43
8.6
114
8.5
39
8.5
107
Platform
8.3
39
8.8
118
8.7
39
8.7
93
8.5
38
8.5
115
8.7
40
8.0
114
8.3
38
Feature Not Available
8.9
40
8.7
105
8.6
37
8.7
107
Generative AI
Feature Not Available
7.4
52
Feature Not Available
Feature Not Available
Messaging Channels
Not enough data
7.5
33
Not enough data
Feature Not Available
Not enough data
6.9
34
Not enough data
9.0
55
Administration
Not enough data
9.3
53
Not enough data
8.9
53
Not enough data
8.3
48
Not enough data
8.7
56
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
8.2(won by default)
33
Not enough data
8.6(won by default)
35
Not enough data
8.8(won by default)
33
Channels
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
36
Not enough data
8.8(won by default)
38
Not enough data
8.5(won by default)
30
Not enough data
8.7(won by default)
33
Insight
Not enough data
8.6(won by default)
30
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.3
38
Not enough data
9.5
39
Not enough data
9.4
39
Not enough data
9.1
39
Not enough data
9.1
39
Not enough data
9.2
39
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
8.7
37
Not enough data
9.4
36
Not enough data
8.6
34
Not enough data
8.7
35
Categories
Categories
Shared Categories
AiSensy and Wati are categorized as Chatbots
Unique Categories
AiSensy has no unique categories
Wati is categorized as Communication Platform as a Service, Proactive Notification, Customer Communications Management, Social Customer Service, and WhatsApp Marketing
Reviews
Reviewers' Company Size
AiSensy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wati
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.6%
Retail
8.7%
Information Technology and Services
7.2%
Education Management
7.2%
Computer Software
5.8%
Other
59.4%
Education Management
11.4%
Marketing and Advertising
6.7%
Information Technology and Services
6.3%
Retail
5.7%
Health, Wellness and Fitness
5.4%
Other
64.4%
Most Helpful Reviews
AiSensy
Most Helpful Favorable Review
Prakhar A.
Verified User in Higher Education
Overall, AISEnsy has provided us with robust solutions for WhatsApp broadcasting and chatbot management. It has streamlined our communication processes and significantly enhanced our customer service capabilities. I highly recommend AISEnsy to any business...
Most Helpful Critical Review
Gagan Preet S.
Verified User in Marketing and Advertising
I faced a problem with their customer support. They took a very long time to answer, like three whole days. I tried everything to get in touch with them but got a response only after my ticket was closed. They expect you to reply very quickly, and if you...
Wati
Most Helpful Favorable Review
Sarfarajahmed D.
Verified User in Information Technology and Services
I like the support for third-party Integration using Wati APIs. It is effortless to Integrate. The UI & Reporting also good.
Most Helpful Critical Review
Prabhu K.
Verified User in Education Management
Worst customer support system. I was really schoked how can a support software team can be so much rediculous.
Prakhar A.
Verified User in Higher Education
Overall, AISEnsy has provided us with robust solutions for WhatsApp broadcasting and chatbot management. It has streamlined our communication processes and significantly enhanced our customer service capabilities. I highly recommend AISEnsy to any business...
Sarfarajahmed D.
Verified User in Information Technology and Services
I like the support for third-party Integration using Wati APIs. It is effortless to Integrate. The UI & Reporting also good.
Gagan Preet S.
Verified User in Marketing and Advertising
I faced a problem with their customer support. They took a very long time to answer, like three whole days. I tried everything to get in touch with them but got a response only after my ticket was closed. They expect you to reply very quickly, and if you...
Prabhu K.
Verified User in Education Management
Worst customer support system. I was really schoked how can a support software team can be so much rediculous.
Discussions
AiSensy has no discussions with answers
Can i send custom pdf by template by providing custom link tomy customer?
2 comments
JD
Hi Aiman, Yes. It's possible to send a different PDF for every message. You will have to pass a public URL of the PDF and WATI will automatically get the PDF...Read more
What is WATI used for?
2 comments
PP
Wati is WhatsApp API solution that helps businesses connect with their customers through WhatsApp. It allows businesses to manage and track their...Read more
Can we know from which website we recieved the chat on whatsapp
1 comment
JD
Our chat widget allows you to add a page title as default message when users land from a specific website.
If users allow the default message to be sent,...Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
