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Aircall
Aircall
(1,497)
4.4 out of 5
Aircall
By Aircall
Optimized for quick response
Ring.io
Ring.io
(62)
4.5 out of 5
Ring.io
By Ring.io
At a Glance
Aircall
Aircall
Star Rating
(1,497)4.4 out of 5
Market Segments
Small-Business (54.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
Free Trial is available
Browse all 3 pricing plans
Ring.io
Ring.io
Star Rating
(62)4.5 out of 5
Market Segments
Small-Business (72.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 1 user Per Month
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Aircall excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Ring.io. Users appreciate its user-friendly interface, which makes navigating the platform a breeze, allowing for quick calls and easy access to colleagues.
  • According to verified reviews, Aircall's implementation process is praised for its simplicity, with users highlighting the intuitive onboarding wizard that helps new users get started quickly. In contrast, Ring.io, while also easy to set up, has fewer recent reviews to confirm its effectiveness in this area.
  • Users say that Aircall's reliability and speed are standout features, with many noting the fast connection and advanced AI capabilities that enhance their calling experience. Ring.io users, however, appreciate its quick dialing features and seamless integration with Salesforce, which aids in their sales processes.
  • Reviewers mention that Aircall's support quality is good, but it doesn't quite match the high praise that Ring.io receives for its customer service. Users of Ring.io frequently commend their 10/10 customer support, indicating a strong commitment to helping users resolve issues promptly.
  • According to recent feedback, Aircall is particularly favored by small businesses, with a majority of its users coming from this segment. This focus allows it to cater effectively to the needs of smaller teams, while Ring.io also targets small businesses but has a smaller overall user base, which may limit its community support.
  • G2 reviewers highlight that while both platforms offer valuable features, Aircall's strengths lie in its call quality and ease of use, making it a reliable choice for customer service operations. In contrast, Ring.io's unique features, like the Ring local option, provide flexibility for sales teams looking to connect with prospects more effectively.
Pricing
Entry-Level Pricing
Aircall
Essentials
$30
User/Month (Billed Annually - 3 User Minimum)
Browse all 3 pricing plans
Ring.io
Free
Free
1 user Per Month
Browse all 4 pricing plans
Free Trial
Aircall
Free Trial is available
Ring.io
Free Trial is available
Ratings
Meets Requirements
8.8
1,215
9.2
55
Ease of Use
9.2
1,228
9.3
54
Ease of Setup
8.9
702
9.1
31
Ease of Admin
8.7
449
9.4
24
Quality of Support
8.6
1,125
9.4
51
Has the product been a good partner in doing business?
8.2
437
9.4
24
Product Direction (% positive)
8.8
1,177
9.6
57
Features by Category
AI Sales AssistantHide 20 FeaturesShow 20 Features
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales EngagementHide 25 FeaturesShow 25 Features
Not enough data
9.3
5
Integrated Workflows
Not enough data
9.7
5
Not enough data
8.0
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Repeatability and Reportability
Not enough data
8.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
8.0
5
Not enough data
9.3
5
AI and Automation
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Auto DialerHide 14 FeaturesShow 14 Features
Not enough data
9.2
27
Dialing Options
Not enough data
9.3
23
|
Verified
Not enough data
9.6
20
|
Verified
Not enough data
Not enough data
Agent Tools
Not enough data
8.6
21
|
Verified
Not enough data
9.0
18
Not enough data
9.7
25
|
Verified
Automation
Not enough data
8.5
21
Not enough data
9.3
17
|
Verified
Not enough data
9.3
15
|
Verified
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversation IntelligenceHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Call Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS MarketingHide 20 FeaturesShow 20 Features
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contact CenterHide 23 FeaturesShow 23 Features
8.6
718
9.1
21
Channels
9.3
587
|
Verified
9.2
12
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.1
368
9.3
10
|
Verified
7.9
440
|
Verified
9.5
11
Generative AI
7.8
236
7.8
6
Functions
8.8
566
|
Verified
9.0
14
|
Verified
8.7
549
|
Verified
9.2
16
|
Verified
8.8
536
|
Verified
9.4
14
|
Verified
Feature Not Available
8.9
9
8.7
473
|
Verified
8.3
10
|
Verified
8.9
494
|
Verified
9.2
8
|
Verified
8.8
516
|
Verified
9.7
10
|
Verified
8.8
473
|
Verified
9.5
11
|
Verified
Agentic AI - Contact Center
8.2
94
Not enough data
8.7
99
Not enough data
8.4
94
Not enough data
8.2
93
Not enough data
Administrative
8.8
561
|
Verified
8.6
17
|
Verified
8.9
564
|
Verified
9.2
15
|
Verified
8.8
586
|
Verified
9.1
18
|
Verified
9.1
511
|
Verified
9.2
10
|
Verified
Feature Not Available
Feature Not Available
Call Center Infrastructure (CCI)Hide 16 FeaturesShow 16 Features
8.7
244
Not enough data
Platform
8.3
189
Not enough data
8.7
212
Not enough data
8.8
209
Not enough data
9.0
216
Not enough data
9.0
221
Not enough data
8.8
206
Not enough data
8.9
205
Not enough data
Generative AI
7.5
115
Not enough data
Workforce Management
9.0
209
Not enough data
8.9
206
Not enough data
Call Center Infrastructure (CCI)
8.7
21
Not enough data
8.9
20
Not enough data
8.2
19
Not enough data
8.3
20
Not enough data
Administrative
9.1
222
Not enough data
8.9
220
Not enough data
VoIP ProvidersHide 22 FeaturesShow 22 Features
8.5
370
Not enough data
Platform Basics - VoIP Providers
8.9
19
Not enough data
8.9
19
Not enough data
8.6
18
Not enough data
8.6
18
Not enough data
8.2
17
Not enough data
8.0
17
Not enough data
Basic Communication
8.9
350
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
227
|
Verified
Not enough data
8.7
256
Not enough data
Agentic AI - VoIP Providers
9.0
8
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
Access
8.4
256
Not enough data
8.3
265
|
Verified
Not enough data
8.7
282
|
Verified
Not enough data
Advanced Features
8.1
268
Not enough data
Feature Not Available
Not enough data
8.8
303
|
Verified
Not enough data
AI Voice AssistantsHide 6 FeaturesShow 6 Features
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Sales Performance ManagementHide 14 FeaturesShow 14 Features
Not enough data
9.8
8
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Personalization
Not enough data
Feature Not Available
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
9.8
8
Administrative
Not enough data
9.8
8
Not enough data
Feature Not Available
Not enough data
9.8
8
Email TrackingHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Outbound Call TrackingHide 16 FeaturesShow 16 Features
8.5
506
9.1
36
Agentic AI - Outbound Call Tracking
7.5
48
Not enough data
7.8
47
Not enough data
Calling
9.3
450
9.7
34
8.7
403
9.2
28
9.2
444
8.9
28
9.2
452
9.6
32
8.4
48
Not enough data
Contacts
8.9
437
9.4
30
8.7
417
9.2
28
Feature Not Available
9.2
27
Insights
8.6
434
9.3
29
8.7
420
9.0
33
Feature Not Available
9.2
31
7.7
365
8.7
25
Feature Not Available
8.1
21
7.7
48
Not enough data
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI AgentsHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aircall
Aircall
Ring.io
Ring.io
Aircall and Ring.io are categorized as Outbound Call Tracking, Contact Center, and Auto Dialer
Unique Categories
Aircall
Ring.io
Reviews
Reviewers' Company Size
Aircall
Aircall
Small-Business(50 or fewer emp.)
54.7%
Mid-Market(51-1000 emp.)
41.6%
Enterprise(> 1000 emp.)
3.7%
Ring.io
Ring.io
Small-Business(50 or fewer emp.)
72.6%
Mid-Market(51-1000 emp.)
22.6%
Enterprise(> 1000 emp.)
4.8%
Reviewers' Industry
Aircall
Aircall
Computer Software
9.4%
Information Technology and Services
7.9%
Consumer Services
6.3%
Financial Services
5.9%
Logistics and Supply Chain
3.3%
Other
67.2%
Ring.io
Ring.io
Computer Software
25.8%
Marketing and Advertising
19.4%
Financial Services
8.1%
Information Technology and Services
6.5%
Real Estate
4.8%
Other
35.5%
Alternatives
Aircall
Aircall Alternatives
JustCall
JustCall
Add JustCall
Genesys Cloud CX
Genesys Cloud CX
Add Genesys Cloud CX
Kixie PowerCall & SMS
Kixie PowerCall & SMS
Add Kixie PowerCall & SMS
Five9 Intelligent Cloud Contact Center Platform
Five9 Intelligent Cloud Contact Center Platform
Add Five9 Intelligent Cloud Contact Center Platform
Ring.io
Ring.io Alternatives
Kixie PowerCall & SMS
Kixie PowerCall & SMS
Add Kixie PowerCall & SMS
JustCall
JustCall
Add JustCall
PhoneBurner
PhoneBurner
Add PhoneBurner
CloudTalk
CloudTalk
Add CloudTalk
Discussions
Aircall
Aircall Discussions
What is Aircall used for?
3 Comments
Donte H.
DH
Aircall functions as an external cloud phone system that is fully integrated with HubSpot, enabling seamless calling and activity tracking.Read more
do you have a true integration with hubspot?
2 Comments
Aastha S.
AS
Yes, It can be intregatedRead more
How do I use Aircall?
2 Comments
Christian Nico M.
CM
Aircall is a softphone that we use to conveniently receive and do outbound calls to any numbers in the world. One feature I love about Aircall is it will...Read more
See all discussions
Ring.io
Ring.io Discussions
What is Ring.io used for?
2 Comments
Official Response from Ring.io
Ring.io is a tool that helps salespeople communicate better and sell more. It lets them make calls, send messages, and keep track of all these activities...Read more
Monty the Mongoose crying
Ring.io has no more discussions with answers
See all discussions
Ask Aircall a QuestionContact Aircall
Ask Ring.io a QuestionContact Ring.io

Spotlight Categories

Add Product
Aircall
Aircall
Optimized for quick response
Ring.io
Ring.io